I've been going to Northwestern Cutlery for years. Over generations of ownership, the service has…read morebeen outstanding. Never anything but the friendliest and most knowledgeable service, especially on the topic of kitchen knives. I dont know if I've ever seen a larger selection of kitchen knives ANYWHERE. We had our knives sharpened again this week, and once again, they were done beautifully at a very fair price. I've always brought in a range of knives, from very good quality to pathetically cheap, and they have always taken good care of them all. No judgment or attitude about bringing in less fancy knives. Now that they are in the larger space, it's even more enjoyable to browse at the vast supply of kitchen gadgets while waiting for knives to be sharpened.

I've been going to this business years before they moved to the north side, and I've always have…read morevery pleasant interactions with all staff. I've been buying Benchmade pocket knives and getting my knives sharpened here. Highly recommend this place!

Monique was the salesperson who helped me! She was extremely knowledgeable and warm!!! She gave…read moregreat customer service. She was extremely professional and helpful. Great prices because Le Creuset is higher than Bob Marley use to be!

I'm starting to wonder if it's just me--or if this is a broader issue with the kind of store…read moremanagers this company hires. I've now had poor experiences at two different outlets, each involving different store managers. Most recently, I visited the location this past Sunday, and the experience was honestly appalling. Claire, the store manager, made my wife and me feel completely unwelcome--like we didn't belong there, or couldn't possibly afford what they were selling. Her attitude was beyond rude. It felt as though simply asking basic questions was an inconvenience to her. We left the store feeling disrespected and insulted. What's especially disappointing is that we actually like a lot of the cookware here--we own quite a bit of it. But based on how we've been treated, I'm strongly considering taking my business elsewhere. It also doesn't help that the more helpful employees (like the ones we used to interact with at the West Palm location) seem to be let go, while the arrogant and dismissive managers stay. If this is the company's culture--judging customers based on how they look or what they wear--then they seriously need to rethink their training and values. No one should be made to feel like they're "less than" for walking into a store. Respect and good service shouldn't come with a dress code or a price tag.

We've had our Chicago Cutlery Block of knives for seemingly forever and we needed to upgrade our…read moreknives and have more of a variety of knives for more versatility. Even though I only know how to make omelettes but ahem, I do cut vegetables, avocado, chicken, and steak. So Zwilling has been making knives since the 1700s, they're like the Porsche of German steel. We were immediately attracted to the 20 piece Pro which is made in Soligen, Germany. We wanted a natural block but they was outta stock (hey that rhymes), I'm about to bust it!! So we went with the darker block. Ahem, the knives are incredibly sharp and the set looks very well made. I'm very pleased and thus far, I've cut avocado, broccoli and chicken breast, and hot dogs (from Omaha steaks - but that's a different review) using an assortment of knives - dang, be careful!! Five (5) stars to David, he was exceptional in servicing us despite the number of people in the store, he answered a multitude of our questions like he was being paid by the question. The knives were delivered in a timely manner. I registered my purchase and will be receiving a free gift from Zwilling. Danke schein - David and Zwilling!!

If I could give them zero stars I would. Absolutely horrible customer service. I tried to make a…read morereturn and they made it impossible. They don't answer their phones for starters and make getting a return label impossible. I ended keeping a $200 Staub pan that had chipped paint.

Brought four older knives in for sharpening. Took maybe 20 minutes, they were given back to me in a…read morebox that was safe for transport. Got them home, have used three of them and they're all razor sharp. Returned and dropped off a few more! I highly recommend them for any sharpening needs!

I took all my kitchen knives ( Miyabi, Global, Wusthof) to their place and the service is superb. I…read morewas usually sharpening them with the wet stone but they were not even near to what they had done. The prices are hard to beat in my opinion. I highly recommend this shop for all your sharpening needs. I will definitely use them again!!

Jim runs a great business. I am very pleased with not only the quality of the wood, but of the…read moreservice he and his team offer. I have bought firewood for years and I have used most of the competing business in Chicago, so I speak from experience, often bitter experience. I buy a lot of wood (we make a lot of fires!), usually a full cord in late fall at the start of fireplace season, followed by two face cords later in the winter after we've made a big dent in that initial order. The wood is a good combination of small and big pieces, the small pieces are great to start fires and the big pieces are perfect once the fire starts. Other places I've used I've had to split the wood one or two times, which while fun, quickly becomes a chore. As long as Jim runs Chicago Firewood, he's my guy. Highly recommended.

Been getting my backyard firewood here for years. Don't get ripped off at a gas station, give these…read moreguys $50-100 and you'll enough for a season or more. This is what $50 got me today.

The best. We have bought a bunch of knives, ceramics, and kitchen accouterment here. Knives are…read moreawesome wedding presents. The staff is amazingly nice, knowledgeable, and honest. We've even done their knife sharpening class. Great place

Owner and staff don't simply work here; rather, they project genuine joy and expertise in their…read moreexceptional knife-related products and professional sharpening services. They provide good value and a terrific customer experience.

Our first house we purchased was one that was flipped and we loved everything they did. I am making…read moreit my mission to find the manufactures and review there products. Our sink is a beautiful stainless steel deep sink that finally gives us the space we need to let dishes pile up while we wait to see who will put them in the washer... quality sink with and no issues with the disposal

Poor quality sink that had many manufacturing flaws. Sink was bent and had a poor quality coating…read moreapplied to it. A steep price to pay for 900+ dollars with tax. Save yourself some time and buy any other sink rather than this one. Poor quality product and poor aftersales support. A 50 dollar walmart sink is of better quality than what I received .Thumbs down

We recently did a kitchen remodel a year ago and we ordered our countertops from WL Stone. 100%…read moresatisfied with the work and prices. Danny was extremely professional, knowledgeable, and super helpful. We recently moved into a new home and of course, we came back to WL Stone for our countertops.

These guys are great! Perfect, fast and beautiful counter installation. Danny's measurements were…read moreright on! thanks