Cruz went above and beyond with his service when I went to finance a Mitsubishi eclipse. I would…read morerecommend this dealership to family and friends :-)

Great People to work with! Cruz & Jared are super helpfull. They answered all my questions.read more

This review is for Tobias King and Blair Berg…read more If you want to have a comfortable experience and be directed to the right car at the price you are willing to pay, see Tobias King, Sales Consultant at Enterprise Care Sales in Aurora. Tobias actually became a friend along the way. He patiently listened to what we were looking for, then brought the car up for a test drive. He answered all of our questions. We felt as if we could leave at any time, which is different from previous car purchase experiences. But we didn't want to leave because we were learning so much. Blair Berg gracefully walked us through financing and we obtained a better loan than we expected. Thanks to both Tobias and Blair for such a comfortable experience. John and Barb

Bought a 2024 Audi A5 in June, 2026: Here's my experience:…read more POSITIVE Saw the car I wanted on their site and because the make, model and color would be snapped up ASAP, they grabbed it right away and it was transferred from another city/state within a week later. At my request, they held it for me for 5 days until I could get there from my home 90 miles away. The salesman was nice, personable, accommodating and answered all my questions. He should get a better job elsewhere. The car was in pristine condition - inside and out. They attached one license plate for me and gassed the car before I drove it off the lot. As I'd been renting a car from Enterprise, I was able to drop it off there (different location from the rental origin) without an extra charge. NEGATIVE They will push the warranty, even if it includes flirting shamelessly! It could be that I was in a hurry, but they should have attached the second plate. Now I've gotta pay someone to do it - I'm not handy. I was paying cash for the car which at first, I going to do via wire transfer. However, telling me it would take a day for their "corporate office to receive the wire transfer", they wanted me to do the wire the day BEFORE I was scheduled to pick it up. While I was 95% sure I wanted the car, I'd only seen it online and I wasn't about to pay for it until I'd seen it in person and test drove it! It's 2026, folks and wire transfers are immediate! Don't test our BS meter. I paid by cashiers' check instead. Also, because I wanted to get miles on my credit card, I asked to put $10k of the $34k+ cost on it, but $5k is the most they'll let you put on a card (obviously, they want every opportunity to finance the cars they sell. One day soon, someone's going to challenge this in court and win). They wouldn't even let me put the warranty (which is a separate purchase) on my card. (the two points above are likely not under the salesman's control) Finally, and the most disappointing part of the experience: Once I bought the car, I immediately drove it to a mechanic I'd made an appointment with to have it checked out. They spent several hours inspecting it and told me that Internally, it was all good. BUT, while it was up on the lift, they saw it had been in an accident: the passenger door on the driver's side had been replaced and cheaply done with 'Bondo'. Sure enough, the paint doesn't exactly match. No accident was reported on the Carfax report. I called Enterprise Car Sales to discuss this with them and the dealership manager said: If it's not on the Carfax report, we don't have to tell you about it and we're not responsible for it. FYI: Don't trust a Carfax report.

Easiest car buying experience! Bought a 2012 Honda Civic. Matt was great to work with and made the…read morewhole process easy. Loving the car! 5 stars."

Be very careful... Hetts has a Mechanic that works on their vehicles and he makes mistakes and does…read morenot own up to the mistakes and Hetts Auto does not back his work in my case it has cost me lots of money and I have a truck with a bad engine Very disappointing.....I try to support small local business. be cautious.

Even during the construction process, Honda has streamlined and maintained great business. Signage…read morepointing on where to go and easy to follow. Got an estimate that the work done on my vehicle would take 2 hours and got called/texted that it was done sooner.

Wonderful team and nice make shift area for wait room. Can't wait to see when it's fully renovated.read more

Me and my husband HIGHLY RECOMMEND GRANDE AUTO SALES and Alfredo went over and beyond serving his…read morecustomers! I appreciate you for blessing us...I have shopped here twice with no complaints! Good quality vehicles and Great customer service a PLUS!!! THANKS

DO NOT RECOMMEND THIS PLACE. I just bought a car her back in…read moreFeb 2021 and this car has been a pain in the but one week after I got it. 1- Heater and Ac did not work properly 2- engine is making knocking noise 3- it had little to no brakes 4- back arm that is connected to back tire on driver side is broken 5- check engine and air bag light turned on

I recently purchased my 2016 Ford T250 couple months ago here. It has been running great, and I am…read morereally pleased with my new work van! The sales lady was very helpful. Low stress ,no pressure sales lady really helped me make my decision. She was not pushy. She let me take my time looking at the different vans they had available without following me around or being pushy. I really appreciated that. Some people might prefer to be sold but I prefer to come prepared knowing what I want and she could tell. The pricing was reasonable with current pricing and I think the combination of the 2 makes this a great place to shop.

I called the car store with a peculiar request, they awnsered all my questions over the phone and…read morewere very knowledgeable about everything I was looking for. When I went in to the store I was greeted with open arms. They're entire staff there was super kind. Danny was more than happy to help me out with my request and got me everything I needed. Overall I highly recommend this place. Very helpful for vets and that's a big plus as well.

Facts: If you have a job(with proof)…read more Proof of residence(utility bill) Bank information Down payment, usually $1000 - $3000 You can finance a vehicle with this company. Payments range from $150-200, bi-weekly, 28% interest. Buyer beware! The Illinois Lemon Law does not cover used cars, you are buying as-is. Ask for Rick, he is very helpful, not pressuring.

First let start off by saying the worst dealer I ever encountered got a car from here and had to…read morereturn it cause the gas line was broken by the exhaust spoke with Rick well long story short got the car up to the dealer sat down to wait for my car and a white male with a beard approach me and stated YOU NEED TO LEAVE !!!You can't wait for your car on property I explain to him I purchased a car here he the guy with the beard stated call a cab or something or a friend but get out of here!!! People never ever buy a car from here the staff is unprofessional and lack the moral compactity of a human being.

Run!! I was there last week asking about a small nothing fancy car and they lied and/or purposely…read moremisled on everything. Literally the poster child for why used car salesmen get a bad reputation. I was told engine noises my husband and I heard didn't exist, damage was not a big deal and didn't affect the value of the car, that banks charged the dealer a fee for setting up the loan so they couldn't go lower on the price or they would lose money. I didn't ask for the information, but they said they just got the car a few days or a week ago, but when you look at the carfax, it shows that they've had it for months. We're a young couple, I'm very visibly pregnant and they still had the nerve to lie about everything. I know about cars (my dad taught me a lot while I watched him rebuilding cars in the garage), but didn't let on because I wanted to see what they would say. We're just starting out in life, can't afford much, have a baby coming, and all they cared about was making money. I get that's it's a business but have some integrity and protect your reputation. How do these people sleep at night!?!? If you do go, assume the opposite of everything they say, but don't say you weren't warned.

I am giving this place a zero I contacted them yesterday…read moreto see if the 2016 Volvo xc70 they advertised was available. They commented it is as of right now (7:00 pm). I told them it was a 2 hr drive for us to get there. We left our home at 9, got a text from them at 10:15 where I confirmed we were 40 minutes away. We walked in a few minutes before 11:00. We were told the salesman was with a customer. Little did we know the was selling the Volvo xc70. When this other customer came in, the ethical thi g to do was to say I have a customer coming in to look at it. I will.let you know if it is available later today. No, he sold it. He showed me the wire transfer to prove they got the money. I had 17,00.00 in.my purse to pay for it. So their word mea s nothing. He did not say he would hold it for us, but when you talk to someone who says they are 40 mi uses away, the decent thing to do is to give them priority over the other customer. If they had already talk to that customer, they could have said they have an interested buyer. I would not have wasted my time. Do not trust them and don't believe what they tell you. I would only shop there if you live 30 minutes or less. They could still sell it before you get there.