The internet buying experience was great. Craig Holsman was helpful and when a vehicle I was…read moreinquiring about was sold he mentioned another vehicle that they had just taken in that matched what I needed for me son. It was a 2017 Ford Focus with only 30K miles. As anyone looking for cars today knows that it is hard to find an older car with low miles. The price was very fair. When we got to store the Sales Manager, Tom Julian, was also very helpful and made the buying experience memorable for my son. He was very cordial and I know we got a very good deal on the car. Over the decades of buying cars, this was by far the best interaction we have had with a dealership. If I had this interaction years ago when buying a car, I think we would have been a long term Ford family. We also met the owner, John Hennessy, and that also supported the fact that this store has an old school approach and treats their customers in the right way.

Well, I did not buy a car from River View Ford, but I would still recommend them. My car was…read moretotaled by an uninsured driver that ran into my rear end. Went to John Hennessey on the recommendation of a friend who had bought 5 cars from River View. I wanted a used Lexus. They gave me a loaner used car (one of their few Lexus used autos) to test out for the weekend. Price was more than fair, car was fine -- but too small for me. Just too darn small. But you don' t know till you get in and drive around for a bit. They delivered the car to the BNSF Metra station of my choice, and when I called John H and told him I fell in love with a used Infiniti (almost by accident, just stopping into another dealer to kick the tires--but the heart wants what it wants) they came to get the car where I was - at my sister's, about 1/2 hour from Oswego. This, after I used their car for almost 2 days. And I am almost ashamed to say, the last morning of which I shopped for other cars. If I was a Ford man, I would make a beeline to Riverview Ford. Based on my experience, a quality outfit -- stand-up guys.

Cruz went above and beyond with his service when I went to finance a Mitsubishi eclipse. I would…read morerecommend this dealership to family and friends :-)

Great People to work with! Cruz & Jared are super helpfull. They answered all my questions.read more

Bought a 2024 Audi A5 in June, 2026: Here's my experience:…read more POSITIVE Saw the car I wanted on their site and because the make, model and color would be snapped up ASAP, they grabbed it right away and it was transferred from another city/state within a week later. At my request, they held it for me for 5 days until I could get there from my home 90 miles away. The salesman was nice, personable, accommodating and answered all my questions. He should get a better job elsewhere. The car was in pristine condition - inside and out. They attached one license plate for me and gassed the car before I drove it off the lot. As I'd been renting a car from Enterprise, I was able to drop it off there (different location from the rental origin) without an extra charge. NEGATIVE They will push the warranty, even if it includes flirting shamelessly! It could be that I was in a hurry, but they should have attached the second plate. Now I've gotta pay someone to do it - I'm not handy. I was paying cash for the car which at first, I going to do via wire transfer. However, telling me it would take a day for their "corporate office to receive the wire transfer", they wanted me to do the wire the day BEFORE I was scheduled to pick it up. While I was 95% sure I wanted the car, I'd only seen it online and I wasn't about to pay for it until I'd seen it in person and test drove it! It's 2026, folks and wire transfers are immediate! Don't test our BS meter. I paid by cashiers' check instead. Also, because I wanted to get miles on my credit card, I asked to put $10k of the $34k+ cost on it, but $5k is the most they'll let you put on a card (obviously, they want every opportunity to finance the cars they sell. One day soon, someone's going to challenge this in court and win). They wouldn't even let me put the warranty (which is a separate purchase) on my card. (the two points above are likely not under the salesman's control) Finally, and the most disappointing part of the experience: Once I bought the car, I immediately drove it to a mechanic I'd made an appointment with to have it checked out. They spent several hours inspecting it and told me that Internally, it was all good. BUT, while it was up on the lift, they saw it had been in an accident: the passenger door on the driver's side had been replaced and cheaply done with 'Bondo'. Sure enough, the paint doesn't exactly match. No accident was reported on the Carfax report. I called Enterprise Car Sales to discuss this with them and the dealership manager said: If it's not on the Carfax report, we don't have to tell you about it and we're not responsible for it. FYI: Don't trust a Carfax report.

These people are full of shit. They lied over the phone, just to hit my credit and ask for $5,000…read more They talk shit about other car dealerships, but they're doing the exact same thing... Pathetic experience. Very undeserving. Negative five stars.

Hetts sold me a car that shouldn't have been on the lot to begin with, had problems with it within…read morea week took it to his recommended mechanic he did something lights came on anyway then more serious things started in the end spent $4000 more then we wanted in repairs Mr. Hetts would you have sold this to your wife or any female in your family? Shame on you

Easiest car buying experience! Bought a 2012 Honda Civic. Matt was great to work with and made the…read morewhole process easy. Loving the car! 5 stars."

I can't thank Johnathan, Dominic, Katy and Chris enough for all of their help and great work…read moregetting me my Accord Hybrid. They were the utmost professional and helpful, and very friendly. I personally recommend them for anyone looking to purchase or a lease a new Honda. There were no gimmicks, games, or misleadings. Everything was perfect from first visit to leaving in the new car. Thank you all again! Looking forward to future services and business with this dealer.

Even during the construction process, Honda has streamlined and maintained great business. Signage…read morepointing on where to go and easy to follow. Got an estimate that the work done on my vehicle would take 2 hours and got called/texted that it was done sooner.

Me and my husband HIGHLY RECOMMEND GRANDE AUTO SALES and Alfredo went over and beyond serving his…read morecustomers! I appreciate you for blessing us...I have shopped here twice with no complaints! Good quality vehicles and Great customer service a PLUS!!! THANKS

DO NOT RECOMMEND THIS PLACE. I just bought a car her back in…read moreFeb 2021 and this car has been a pain in the but one week after I got it. 1- Heater and Ac did not work properly 2- engine is making knocking noise 3- it had little to no brakes 4- back arm that is connected to back tire on driver side is broken 5- check engine and air bag light turned on

I recently purchased my 2016 Ford T250 couple months ago here. It has been running great, and I am…read morereally pleased with my new work van! The sales lady was very helpful. Low stress ,no pressure sales lady really helped me make my decision. She was not pushy. She let me take my time looking at the different vans they had available without following me around or being pushy. I really appreciated that. Some people might prefer to be sold but I prefer to come prepared knowing what I want and she could tell. The pricing was reasonable with current pricing and I think the combination of the 2 makes this a great place to shop.

I called the car store with a peculiar request, they awnsered all my questions over the phone and…read morewere very knowledgeable about everything I was looking for. When I went in to the store I was greeted with open arms. They're entire staff there was super kind. Danny was more than happy to help me out with my request and got me everything I needed. Overall I highly recommend this place. Very helpful for vets and that's a big plus as well.

Facts: If you have a job(with proof)…read more Proof of residence(utility bill) Bank information Down payment, usually $1000 - $3000 You can finance a vehicle with this company. Payments range from $150-200, bi-weekly, 28% interest. Buyer beware! The Illinois Lemon Law does not cover used cars, you are buying as-is. Ask for Rick, he is very helpful, not pressuring.

First let start off by saying the worst dealer I ever encountered got a car from here and had to…read morereturn it cause the gas line was broken by the exhaust spoke with Rick well long story short got the car up to the dealer sat down to wait for my car and a white male with a beard approach me and stated YOU NEED TO LEAVE !!!You can't wait for your car on property I explain to him I purchased a car here he the guy with the beard stated call a cab or something or a friend but get out of here!!! People never ever buy a car from here the staff is unprofessional and lack the moral compactity of a human being.

Run!! I was there last week asking about a small nothing fancy car and they lied and/or purposely…read moremisled on everything. Literally the poster child for why used car salesmen get a bad reputation. I was told engine noises my husband and I heard didn't exist, damage was not a big deal and didn't affect the value of the car, that banks charged the dealer a fee for setting up the loan so they couldn't go lower on the price or they would lose money. I didn't ask for the information, but they said they just got the car a few days or a week ago, but when you look at the carfax, it shows that they've had it for months. We're a young couple, I'm very visibly pregnant and they still had the nerve to lie about everything. I know about cars (my dad taught me a lot while I watched him rebuilding cars in the garage), but didn't let on because I wanted to see what they would say. We're just starting out in life, can't afford much, have a baby coming, and all they cared about was making money. I get that's it's a business but have some integrity and protect your reputation. How do these people sleep at night!?!? If you do go, assume the opposite of everything they say, but don't say you weren't warned.

When they first opened up, I bought a 2016 Jeep Cherokee. I still have the Jeep and it's running…read moregreat. Naveed was very helpful and helped me choose the right vehicle. And then I referred my friend Melvin. And he was able to get a 2016 Honda CRV. Melvin is very happy that I recommended him to Auto Trenz. So if you're looking for a good used vehicle. Choose Auto Trenz.and tell them Ray sent you.

Let's start with I hate buying a car. Pushy sale staff asking for one car payment and getting…read moreanother ect.. I can say that this was by far the best experience buying a car. I started the day just looking around and not planning to buy one but the way Michael Covone listen to what I wanted and needed he hit it out of the park. I left with a great deal and in my price range that I wanted. I am so happy with my purchase. Thank you Michael..

We had purchased a used 2016 Tahoe. After about 45 days of ownership, the transmission started…read moreacting up. Unfortunately, we were passed the 30 day guarantee. We are now stuck with a faulty overpriced vehicle. I tried to call and sort something out and was told that they couldn't do anything. We had purchased the GAP insurance. During the refinancing of the vehicle (to lower the interest), we decided to no remove that. We were promised a full refund...... we never received it!!! We have been given the run around with the dealership. We have called so many times to get this resolved and have been ignored or the issue has been pawned off on someone else. I feel like we have been completely swindled. Save yourself from having similar issues and avoid this place.