Favorable experience with Mr Plastics. The employees were sociable and helpful to respond to my…read moreinquiries about various materials. My order was also prepared in the anticipated time and the cuts were precise. Pricing was considered reasonable with other suppliers in the region. The reason behind four stars is that the wait time in picking up was more time than anticipated. Nevertheless, I would still think about using them.

Always a pleasure dealing with this company from the reception to completion of order,reasonable…read morepricing and quick service...can't complain about service as such

Outstanding experience! I moved into a new apartment, and had a vision of a wall project. I decided…read moreto go with a few black history posters and I searched on Yelp for printers. Brian was the first to respond to my inquiry, and I'm so grateful for that because he's nothing short of amazing. He answered all of my questions, concerns, and even provided his own expertise advice, even if that meant a lower invoice in the end. The entire process from start to finish was easy and he personally dropped off my posters at home. The posters came out perfect and they look great framed and hung on the wall. If I ever need any sort of print long service, I'm reaching out to Brian at Copymat and I suggest you do the same. Thanks for everything Brian!

I have done three different print jobs for photos and regular document printing and the service was…read moreexcellent. Owner went out of his way to be helpful, extremely knowledgeable and professional and great prices..

These folks have the worst business practices I've seen. In fact, I wonder how they stay in…read morebusiness. The worst parts were their tardiness in communication (they take weeks to respond to email inquiries), their consistent billing errors; and the quality they delivered was totally sub-par. Do not spend your money here. Initially they were recommended by my designer who's worked with them before (but no longer does, after my experience with them). We had a business card order that needed to be ready by a certain date; I needed the cards for a conference. We had asked well ahead of time when they need the final design in order to have the cards shipped to me on time. They needed about a 4 or 5-day lead time. We submitted by the deadline, and I got the cards on time. That was the only thing that went right here. The quality of the cards delivered was well below par and no better than what I could have done in an hour or so with a Kinko's color printer for less. Their initial quote was $98. The overnight shipping (from Oakland to San Francisco) they charged me for $40 which I didn't authorize, and I had communicated to my designer (although I don't know if that reached Golden Gate Litho) that I would have picked them up myself. Initially they agreed with us that the quality was unacceptable, but they offered no apology or explanation. They did offer to reprint a similar order for free, or one with a more high quality print technology for a discounted price. We didn't move on this for about 2 months, pending some redesign of the card. All of a sudden they demanded payment, for a higher price than originally quoted, and the offer they extended to us for a free reprint had evaporated. I told them I wanted a free reprint and would order a bigger order with them, but if they insisted on payment that I'd go elsewhere. Eventually they agreed to a 50% discount, but the numbers never worked out. My inquiries and requests for a detailed accounting based on the initial quote were never replied to, and I only got emails like "amount such-and-such is unpaid and this needs to be resolved." No way to run a business. I've been very happy with www.greenerprinter.com that we eventually used. Not only were they cheaper, they turned around quickly, quality was good, they're environmentally friendly in the products they use, and I never needed to get involved.

I run a local business called Auto Glass Express and started using this print shop based on…read morerecommendations I got from other local business owners in my networking group. I had previously only ordered from online companies, thinking that I would get the best deal if I ordered online. The first job I did with them was a reprint of our carbonless invoices, which they quoted at a significantly lower rate than what I had ordered online. Little did I know that the quote actually included a complete redesign of our invoice (with my permission), which I had previously designed in Word and saved as PDF. They took the invoice I sent them and made it much more professional looking, while still maintaining our "look" and logo. They delivered for free, and really spent far more time with me overall than I thought profitable for a relatively small job. Service on subsequent jobs has been the same. When I went to them for a quote on what it would cost to get a wrap on our new work van, Scott at Golden Gate made some really useful suggestions, including the idea to add a "QR code" to the vehicle, our print media, etc. This is relatively new technology in the US, but it seems smart to get out ahead of a marketing tool that is already widespread in Europe and Japan. I realized that I'm getting a lot more than a printing service out of these guys. I don't know what most people go to a print shop for, but if you're coming to them as a business owner, they have a much more comprehensive package of offerings than any other print shop I've dealt with before. To sum it up: they're local, they've got good rates, they're union, they're green, and all the people I've dealt with (Scott, Don, Amy) have been great. I highly recommend them!

Placed an order for a banner sigh 1 day and it was ready the next , sign was perfectly made, and it…read morewas just what I needed. Will be ordering another sign for my business soon !! Thanks

Very happy with the new sign. They are very professional. I just want to say thank you so much…read more I would definitely recommend them.

In the past I had a very good experience with Cool Neon, but the people who helped me are no longer…read morethere. I recently requested a replacement for a faulty transformer I had purchased from them, the owner had a cheaper model sent to me from Amazon and assured me it would do the job. He charged my credit card for more than I could have bought the same unit for myself on Amazon. OK, but when it arrived it was defective. I offered to return/replace it for him if he sent a Amazon Return QR code. He never returned my emails. So, I had to pay twice for the part. As Ken's review said: Poor Customer Service.

I never thought I was the type of girl to be awestruck by sparkly or shiny things. Well, guess I've…read morebeen looking at the wrong stuff :P I felt like a kid in a candy shop and couldn't decide on which lights to go with! High Bright vs Hella Phat? Double density RGB or regular? Silverfish or Long Sound? I could spend all day in this little shop and imagining all the projects I want to start! From the moment I walked in, Karen and Gian immediately recognized me from the week before when I bought some LEDs and kits at Maker Faire San Mateo. They are both super friendly, will not pressure any sales or up-sell you, and will offer tips and suggestions to help with whatever it is you are creating. The prices here are very fair and there is always the option to DIY, buy pre-made kits, or they can ever solder for a small fee. Tip: They carry Monkey Pro Lite here for bikes ^.^

Local Business with excellent customer service and printing quality. I can't say enough wonderful…read morethings about the speed, accuracy and ease of use with doing business at Fast Imaging Center. A great find in a Sea of Big Box Stores that offer little. Try Fast Imaging Center and you'll have a great experience.

I had the best, easy and fast experience with Fast Imaging, I just had to leave a review as soon as…read moreI picked up my order. I set my heart out on this creative galentines day project to order custom stickers for my bestfriends. I had about 35 sheets and hundreds of designs (and I'm so low tech so I wasn't sure about the quality or the photos I was using or anything. As soon as I contacted the store after searching yelp, I spoke to Mandeep and this woman is so sweet, so professional and courteous. She took her time to walk through my vision. I thought something like this would take atleast a week to get and she turned it around in 1 day!! I came in the day before to make sure the sizing was correct because each sticker was different and she even waited for me after the store closed while I went to pick up my son from school first. They've made a forever customer out of me. Good vibes, attention to detail, clear communication and executed!!! I'm so excited to gift these to my friends

I have used ABM for over 20 years for varying problems with my computers. They have helped me keep…read moreolder equipment functioning and also helped me make the decision when it is time to "put down" an "old friend." They have always been accessible, friendly, patient with my skill level and very reasonable in their charges. They also help me make practical decisions within my needs and skill sets. They are a local business with stable staff and a great service model.

Staff is super friendly and knowledgeable! They provide excellent customer service and truly care…read morefor every client. Expertise and acumen is second to none, best experience every time!

I am a small business owner and I needed some new business forms and cards printed out so I got…read morereferred from another business owner to Big City Prints. I called and Karen answed the phone and was very helpful. She invited me down to the store to meet with her so I drove over. Karen was so nice and helpful with my requests and showed me exactly what I was looking for. My expectations are very high and super custom so we exchanged emails a few times to zero in on the product I specifically needed. I also delt with Geoff via email and i felt very good having two different professionals from Big City Prints helping me. I went with super high quality 2sided business cards that are gold foil, thick and feel like there coated with sued. I couldn't be happier all because this business is all about making what YOU want!!!! So whatever your budget is give Big City Prints a call. But if it's for your own business dont cheat yourself, wait the extra few days, spend a little more money and get the super high quality cards. I will tell you there well worth it. Thanks again Karen & Geoff!!!!!!

I want to make this as clear and simple as possible, Karen and team are gems…read more I wanted to create a very specific style of business card. Knowing almost nothing about the industry, I decided to pay Karen a visit. From the get go, she treats me as an equal, never frustrated with my lack of knowledge. After exploring what felt like thousands of options, Karen was actually able to understand what I was going for and executed. She is so knowledgeable on paper quality and print options, it's almost impossible for me to ever go back to online services like Vista Print or Moo. I can't speak for the quality of Karen's other offerings, but if you're tired of having almost zero creative control over of your business cards, give Big City Prints a try. They're even mindful enough to push back on requests that will do harm to your overall vision, can't find that online! In our age of convenient massive online services, it's rare to find small businesses with the owner is working directly with you. To be honest, these experiences are on the pathway to extinction, here's your chance to experience one before it's too late.