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    Cold Stone Creamery

    2.5 (50 reviews)
    Closed 12:00 pm - 9:30 PM

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    Don't Cry Over Spilled Silk - Freezer
    Mike F.

    Ice cream was amazing and the staff was so friendly and helpful with all of our questions and the guy was a master! Thank you for making our day!

    Custom Cake
    Courtney M.

    I have frequented this cold stone and have never had bad service. As some reviews mention the line may be long and they may be short staffed at times but their service is always up to par. I've created several custom cakes with them and they always turn out delicious and appealing. The only note I have is that cold stone doesn't offer a full ice cream cake. For an ice cream store I would want to see a cake-less version. But if you enjoy a cake with ice cream and topping sandwiched in this is the place for custom flavors!

    called ahead before hand and they said they had milkshakes

    This is the worst establishment I have came across. I called ahead and asked if they were able to make milkshakes. You don't think it would be much of a task since it's just ice cream and milk. The man on the phone definitely confirmed they were able to do shakes and smoothies. But as I go in with my fiance for a nice refreshing milkshake on this warm day. They tell me they are not able to make them. I find this very unprofessional hence the fact they were drinking a milkshake that was left on the counter and that the person on the phone lied about it.

    Cold stones dirty kitchen
    Nadia R.

    Awful service. We came in around 10:15 and got death stares from the workers. Not only that, but they were very rude and the place was DISGUSTING. 10/10 do NOT recommend, unless you feel like being harassed by someone's eyes.

    Hair
    Alex X.

    Literally came in an 30 mins ago, my girlfriend's ice cream size was smaller than what it should've been, the lady making our ice cream forgot to make an Oreo overload and was rude to the cashier when told to make another. Got home and almost finished my ice cream to realize that there was fucking hair in it, made me gag to the point where I threw up. Will not be coming back here ever again.

    Scoping ice cream with bare hands (no gloves)

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    7 years ago

    We gave up and left. Line out the door and moving slowly. And this was at 8:30 on a Thursday. Obviously not big enough or enough staff.

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    10 years ago

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    12 years ago

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    8 years ago

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    12 years ago

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    15 years ago

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    11 years ago

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    11 years ago

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    10 years ago

    Gift cards not accepted of course could be a corporate thing. Had a $10 gift card they claimed was invalid.

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    15 years ago

    Great service and very good ice cream!

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    Ask the Community - Cold Stone Creamery

    Review Highlights - Cold Stone Creamery

    She was super friendly and nice and I will keep ordering just because of her.

    Mentioned in 2 reviews

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    Blank Slate Creamery

    Blank Slate Creamery

    4.5
    (611 reviews)
    3.6 mi
    $$

    This is the best ice cream place I've ever been It's like a…read moreclassier better version of a salt & straw. That's all I needed was to find more amazing ice cream in Michigan that I can't take home with me. I'm also never in Ann Arbor so that doesn't help I tried fresh basil ice cream. It was drizzled with lemon olive oil. The most amazing and unique flavors. They have butterfly moon, not blue moon. While blue moon tastes like fruity pebbles, butterfly moon tastes exactly like froot loops and is even the color the milk turns when you have a bowl. Service was friendly and didn't mind us trying lots of samples. How can you not when they're all so amazing and unique !!

    I've only been here once so far, but it was really good overall. I tried the salty caramel coffee…read moreand that flavor was genuinely incredible. Definitely the standout for me. I also got the double dark chocolate, which was decent but a little more lackluster than I expected. They have a huge variety of flavors though and it definitely feels like the kind of place you need to come back to multiple times to really explore the menu. Every time I walk by there's basically a line around the block, so clearly people love it. Thankfully when I actually went, the service moved pretty quickly. Definitely somewhere I'd come back to try more flavors.

    Photos
    Half basil with olive oil drizzle, half tea and shortbread
    Half basil with olive oil drizzle, half tea and shortbread
    Chocolate waffle cone double scoop
    Chocolate waffle cone double scoop
    Mini brownie sundae

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    Mini brownie sundae

    Cold Stone Creamery - icecream - Updated July 2026

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