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    Cold Stone Creamery

    2.5 (50 reviews)
    Open 12:00 pm - 9:30 PM

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    Don't Cry Over Spilled Silk - Freezer
    Mike F.

    Ice cream was amazing and the staff was so friendly and helpful with all of our questions and the guy was a master! Thank you for making our day!

    Custom Cake
    Courtney M.

    I have frequented this cold stone and have never had bad service. As some reviews mention the line may be long and they may be short staffed at times but their service is always up to par. I've created several custom cakes with them and they always turn out delicious and appealing. The only note I have is that cold stone doesn't offer a full ice cream cake. For an ice cream store I would want to see a cake-less version. But if you enjoy a cake with ice cream and topping sandwiched in this is the place for custom flavors!

    called ahead before hand and they said they had milkshakes

    This is the worst establishment I have came across. I called ahead and asked if they were able to make milkshakes. You don't think it would be much of a task since it's just ice cream and milk. The man on the phone definitely confirmed they were able to do shakes and smoothies. But as I go in with my fiance for a nice refreshing milkshake on this warm day. They tell me they are not able to make them. I find this very unprofessional hence the fact they were drinking a milkshake that was left on the counter and that the person on the phone lied about it.

    Cold stones dirty kitchen
    Nadia R.

    Awful service. We came in around 10:15 and got death stares from the workers. Not only that, but they were very rude and the place was DISGUSTING. 10/10 do NOT recommend, unless you feel like being harassed by someone's eyes.

    Hair
    Alex X.

    Literally came in an 30 mins ago, my girlfriend's ice cream size was smaller than what it should've been, the lady making our ice cream forgot to make an Oreo overload and was rude to the cashier when told to make another. Got home and almost finished my ice cream to realize that there was fucking hair in it, made me gag to the point where I threw up. Will not be coming back here ever again.

    Scoping ice cream with bare hands (no gloves)

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    11 years ago

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    7 years ago

    We gave up and left. Line out the door and moving slowly. And this was at 8:30 on a Thursday. Obviously not big enough or enough staff.

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    12 years ago

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    9 years ago

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    13 years ago

    Helpful 1
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    15 years ago

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    11 years ago

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    11 years ago

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    10 years ago

    Gift cards not accepted of course could be a corporate thing. Had a $10 gift card they claimed was invalid.

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    15 years ago

    Great service and very good ice cream!

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    Page 2 of 2

    Ask the Community - Cold Stone Creamery

    Review Highlights - Cold Stone Creamery

    She was super friendly and nice and I will keep ordering just because of her.

    Mentioned in 2 reviews

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    Cold Stone Creamery - icecream - Updated September 2026

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