A local staple, royal scoop is a must. They have so many flavors to try from. The staff was super…read morefriendly. The Estero location is nice and clean with some great photo spots. I got a single scoop in a cake cone and the portion was great for the price. Some item are pricey but for a scoop or two it's not too bad

10/10 Ice cream. I've been a loyal customer of the Royal Scoop franchise since I was a little kid…read morecoming to Fort Myers Beach for vacation. Every Royal Scoop location has been nothing but perfection. The aroma of the fresh waffle cone will overwhelm your nostrils as you enter the door. The workers are friendly and happy to be there. The price is a little steep but if I'm only going out to ice cream every once in a while, it's okay. I always get a waffle cone with 2 different flavors. Always amazingly delicious. I love that they put a little animal cracker on the top of the ice cream as well. The espresso ice cream is incredible. Highly recommend. But you can't go wrong with anything here! Pro tip - if you get a Royal Scoop hat or T-shirt and wear it in every time you will get 15% off your order! The shop is always clean, bright, and merry!

So so SO GOOD! High quality, peanut butter chocolate was outstanding--definitely homemade!read more

So... let's start with the good…read more.. The inside is cute. Nice photo wall. Nice assortment of ice cream flavors. And the ice cream was pretty good. Ok, on to the rest... The price is, fine I guess. Pretty much what I've come to expect. Expensive. Could grab two gallons of ice cream at the super market. But it's the experience you go for. But, as mentioned in other reviews, the customer service was poor. The employee seemed unhappy to be there, disinterested in us as customers. And the lids don't fit, so transporting the ice cream was messy at best.

Been going to Rita's for years. Always been happy. Our…read morefeelings have changed for the Fort Myers location. Both my finances and myself had gotten something, both which had a bleach taste. Threw them out. We typically do not return food or complain so we did not do so. Later down the road, we decided to give it another go. And guess what! Same thing! My fiancés spit it out it was so strong. I could smell it without even tasting it. So I'm assuming they clean or rinse things they use with Bleach. We will go to Rita's back in Philly tho I will say.

1st impression upon ordering: Unpleasant odor coming from inside the walk up window area…read more 2nd impression: Staff did not engage, offer samples, describe products, etc. 3rd impression: Treat Team Member produced a less than full, watered down, OBSCENELY OVERPRICED blended frozen drink. 4th impression: New management doesn't equal better anything. Staffing issues, poor quality of product and overall negative value here left my family and I without feeling the need to ever return.

I always love the ice cream here- it is always delicious. However, I stopped coming for a while due…read moreto the staff being unfriendly. I tried it again for the first time in a while and I'm sad I came. An employee was incredibly rude to me and said "No. No. No no no. That one is closed. It's full of water!" He used an incredibly rude tone of voice and then walked away very quickly before I could even respond. He was also out of uniform so I couldn't even see his name tag. While I was getting my dessert I noticed him being rude to his coworker (who was also out of uniform) and to other patrons. It's sad that he is how this establishment is being represented. I hope they do something about the employee attitudes so I can enjoy coming here again...

What a great Vegan find!! Soon as we walked in we were offered samples. Nice tables, chairs, clean…read moreand fun looking place! The waffle cone topping was big and so incredibly fresh tasting, as if they were just taken out of oven. Not like any other ice cream shop in Naples! They weren't little, stale pieces like in other shops. They were big so you could use them as dippers in place of spoon. That noted, spoons cute as well. Will def be our go to for icy treats!

Sub zero nitrogen ice cream in Naples, Fl is part of a chain serving ice cream & yogurt, including…read morevegan, sugar-free & soy options, made to order & flash-frozen. I tried the sugar-free Citric Substance in a waffle cone bowl and really enjoyed it. The liquid nitrogen process makes the ice cream extra creamy and smooth. Everything is made to order, so there are tons of flavors and mix-in options to customize. On our visit, one employee put your flavors together in a bowl, while another employee processed the Nitrogen portion. Cool to visit a company that was featured on Shark Tank back in 2013. Definitely worth a try if you're in the area!

My wife and I visited Sub Zero on a Wednesday night. One couple was there when we arrived, but by…read morethe time our ice cream was finished it was just us. The place has a good layout, with ice-cream themed decor and plenty of seating. The main area did have a wall stacked with dozens of boxes and a ladder in public view which could have been hidden away, but it was still comfortable. The staff were very nice and helpful in explaining the process to us newcomers. You start with a size of small, regular or large (the small is pretty big, as it should be for the price) and a base (Original, Custard, Low-fat, No Sugar Added, Lactose Free, Yogurt (fat free) and Coconut (vegan). My wife chose the coconut as she is trying to limit Diary and I went with the original, both of us ordering a small. You can then choose one of their 12 pre-set menu items like the Chocolate Conduction or Strawberry Sigma which were the two my wife and I chose, or you can pick your own flavor (about 30 options) and Mix-in about 15 options or another apx 20 sweets like Cookie dough or Twix. My wife's strawberry was lovely, and mine was a bit rich, which I expected based on the ingredients. From here, they add the base and ingredients into a bowl, stir it up, turn non the nitrogen and you watch the worker mix it up for a few minutes. And the final product is some really nice tasting ice cream, made to your taste or diary preferences which are infante. The downside, it's expensive in my opinion. For two small ice creams, a bottle of water and the expected tip during checkout, it was $25.75. As much as I liked it, this will limit my coming back. It's novel and tastes good, but you are paying for the entertainment value which is also a drawback in that it's slow. Some ice cream places have a spout of free cold water on the counter and available to customers, which would be a nice touch considering the price point, saving me a few dollars of needing to buy a water, I think it's worth trying out if your pocketbook can accommodate.

Insomnia Cookies is known for serving cookies straight out of the oven. This is their major selling…read morepoint or the motto "Warm cookies delivered". Despite my many visits to cookies shops, this is my first time to Insomnia Cookies at this location, located at University Village next Florida Gulf Coast University. Many cookies shops operating during the normal day hours only but Insomnia Cookies operating from 12 PM to 1 AM! Hey, this is convenient for a late-night sweet treat! I walked in and bought a Deluxe 4 pack cookies for $18.29. The counter is small but clean. The staff, Grace was smiling and friendly. The Deluxe cookies are more expensive than the classic cookies, but I want to satisfying our taste buds! Our selection were S'mores, Chocolate Peanut Butter Cup, Chocolate Brownie, Chocolate Chunk Brookie. The S'mores baked with marshmallow, graham cracker and a rich chocolate chunks. A warm and decadent cookie! The Chocolate Peanut Butter Cup cookie is outstanding with Reese's Peanut Butter Cup baked in! I'm a fan of Reese's Cup. On my first bite, word came out, "Mmm". Chocolate Chunk Blondie can ruin your mental ability, one bit it tastes like a cookie, another bite it tastes like a brownie. Will have the Chocolate chip brownie in the morning or with my afternoon coffee! Insomnia Cookies offer more than just cookies! You can have ice cream or cookie-wich, two classic cookies with ice cream! One thing I learned from Insomnia Cookies, the cookies won't make you sleepy or keep you up or awake. Simply, it is just really good cookies! Definitely will be back for more!

I was very excited to try ordering from Insomnia; had heard good things. Decided to treat my kids…read moreto ice cream and a 6 pack from what has been billed as 'a better version of Crumbl.' Sadly, I cannot truly comment. You see, dear reader, I ordered the following: 1. 6 pack of assorted cookies 2. Two scoops of peanut butter ice cream on a cookie 3. Two brownies What was delivered: 1. One small container of cold peanut butter soup 2. Two thin, tasteless chocolate chip cookies 3. That's it. Can I recommend Insomnia Cookies? Sure, if you a) don't like cookies, b) like spending money and not receiving what you ordered, and c) getting hung up on when you call to find out what happened. If that sounds like a great time, then Insomnia is right for you!

This location is a favorite of ours, the staff was very friendly and helpful and the orders were…read moretaken and completed quickly. We love to sit outside and enjoy our beverage and the weather. I would just like it if they had a trash receptacle outside.

Came here for coffee and had a pleasant experience…read more Despite it being busy, my order was taken promptly and drink was made very quickly. Service was great and my drink was delicious. The store itself is massive and has lots of seating available. Will definitely be back for the A+ service.

Kilwin's offer an assortment of flavors of ice creams, chocolates and fudges. After many years of…read moreself-control, I broke down and walked in a Kilwin's at the Gulf Coast Town Center for some ice cream. I ordered my favorite double scoops of pistachio on a cup and wife ordered a Cappuccino and chocolate chip on a cone. Let me tell you, both ice creams are made with creamy consistency and delicious texture. You can tell you care bite into the pistachio nut or chocolate chips. The Granny Smith apples that covered with chocolate, caramel and others sweets are so appealing. Meanwhile, the Turtle fudges are shining through the display case and caramel pop corns are daring you to pick them up! There are indoor and outdoor tables available to enjoy your treats. The staff is friendly and helpful. This is a solid Kilwin's store right across from Game Times! Oh, well. Ice cream today, salad tomorrow!

I popped in as I was walking around the shopping plaza. When I walked in this sweets shop was well…read moredecorated and was full of goodies. I liked the look of their displays and their employee was super sweet. When I asked her questions regarding the flavors she told me her favorites and gave a lot of great recommendations. She also allowed me to try a few flavors as well so I could solidify my choice. I chose to go with a double scoop of their cookies and cream with the marshmallow s'more flavor and loved it! Super glad I took her advice with blending flavors! She also was kind and offered me a chocolate after I made my purchase. I wish I caught her name because she was awesome. Even when another customer came in and had concerns with their waffle cone she happily replaced it and gave them a fresh one! Will absolutely be back to grab another scoop when I'm in the area.