If I could give a zero stars, I would. Rude service if you can call it that. 'Greeted' at the door with 'no mask no service's. No one even asked about my medical condition. Seriously disappointed as it was the first time there in a year... read more

Natebob served some of the best ice cream ice ever had. He was enthusiastic about helping me choose a good ice cream and he delivered!!! Thanks Natebob :) read more

Upon entrance 15 minutes before closing, a male employee threw a towel with force to express his frustration of us coming in at a late time. I usually don't leave reviews, but this was an uncomfortable situation to say the least, especially when he was talking us out of items of the menu that would take longer for him to prepare. read more

Excellent ice cream. My favorite is the strawberry banana rendezvous, soooo good. We are alwayz looking for good places to get Ice cream and this one never let us down. Thank you guys!! read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Tempe, Arizona

If you compare this place to baskin and robbins then... oh wait there is no comparison I haven't tasted ice cream this good since I was in Rome and that was 7 years ago! It is SOOO good! And they love to get people to sample their ice creams, which always goes down good. Well worth the price. And there is 101 things to crumble and dollop onto your fresh ice cream to make it even more heavenly! These guys seriously need to branch out across the world. read more

Who doesn't love Cold Stone? We hadn't been in years so we decided to take the kids out for a treat. When I compare prices to other ice cream or froyo, Cold Stone is a better deal. Froyo usually costs us at least $2 more dollars per person for about the same amount of ice cream. The kids like the mix in options and they have more ice cream flavors than I remember. Ice cream is delicious too. The only complaint is that sometimes the portions between orders is inconsistent. When one kid gets noticeably more than the other kid, we have issues. My daughter was helped by a new employee during our last visit and her portion was noticeably smaller. We like the outside seating too. read more

This place is ok, not as pleasant as the one we used to go to in Phoenix. There's one girl who is really short and we know so much about her because she is always talking about herself to her co-workers and will not focus on her job. She's messed up on orders a few times and it even looks like her co-workers want her to shut up. The ones who make up for the service are the older ones who usually do not mess up on orders. read more

This place sucks! I wish I could take away stars.. Darien who has no customer service skills said she couldn't help cause she might get busy!! I wrote a corporate complaint as I watched no one walk in for 20 minutes! Ps the chandler cold stone rocks! They made my order that this cold stone wouldn't!!! read more

Came here a few times in Feb/March and it was very wonderful. They had salted caramel and I mixed it with graham crackers. HEAVEN!!!!!!

I do like the ice cream, but this was one of my worst experience in an ice cream shop. A girl saw me but said nothing and started to replace the ice cream container. I was waiting in line for a while and a male employee skipped me and started to serve people behind me. I was pretty mad and said can I order, he asked if I was in line????? There was only one line. I was standing IN LINE, for about 5 minutes, following the route of the customer in front of me, until the customer in front of me already finished paying. They just worked on other stuff and ignored me until there were other customers coming in line. I got to say sorry to the customers behind me because I probably made them feel very awkward. But I was really really unpleasant. read more

The first time I had Cold Stone ice cream was in VI, Lagos. I could not stop going back there. I was elated when I enter the Tempe location. And it was everything I imagined the origin of Cold Stone Ice cream would be. The environment, the service and the taste of the ice cream were all exemplary! read more

Amazing icecream, but won't be returning because of the service I received the last time I was in. Went in with a smile, said I was going to taste the new flavor and got immediate attitude by the girl working behind the counter. She is young and may have been having a bad day, but is going to have a hard time in life if she can't refrain from being rude to customers. I worked in an icecream shop for two years for my first job, and am now waitressing nearby working through college, and was honestly taken back by her attitude it's not that hard to fake it, or even just be nice. read more

Product is great as always, but the employees had a poor attitude. We went at 9 and they seemed to be annoyed that they had business.

I usually like cold stone creamery. However, the ice cream product today was terrible. My niece and I went in and purchased the peppermint dark chocolate and the ooey gooey chocolate cheesecake. I noticed all the flavors of the ice cream were more of a gell like soft serve. I thought there might be some refrigeration issues. Our ice cream was turning to liquid before being handed our treat. I mentioned this to the worker and she did not have a response. We took a few bites and I was not satisfied with the temperature and texture. My niece had the chocolate cheesecake flavor. She asked me to try it as she thought it tasted weird. I tried it and this tasted as though the cheesecake flavor tasted sour. This immediately made our stomachs feel sick. The peppermint flavor I had was alright but because it was turning into liquid cream, decided to put it in my freezer. Four hours later, it's still had too much of a gell like consistency. Cold stone changed their product and it's terrible. It doesn't freeze. Not worth the $$ for such a crappy product. read more

I like it, I don't love it and I don't have to have it but once in a while its nice to please my sweet tooth. There are so many different combos of cream you can mix and match. read more

Went to Cold Stone yesterday for my birthday ice cream. Never again. My family got French Vanilla ice cream and we all got food poisoning. Been going to the bathroom non stop. My 3 year old son has it coming out both ends the poor kid. He was excited to have ice cream but is paying the price now. If you love your family don't go to Cold Stone. Getting sick is no fun. read more

This is the BEST Coldstone! They are excellent partners to the community and support the local Tempe Public Library's summer reading program with free ice cream for kids. Not only that but they are super friendly and also have the yummiest ice cream around. You are great, Coldstone! read more