Matt of Cole's Carpets and Upholstery has come to my house twice. The first time he did a great job cleaning a cream-colored sofa and upholstered headboard that were looking a bit dingy. He left them looking great. The second time, my 7yo had gotten chocolate on a brand new couch. I was so upset. Matt came, cleaned the couch, and the stain disappeared. He really knows what he's doing. Will definitely call on him again in the future. read more

Since moving back to the city, I have new responsibilities for having our apartment building carpet cleaned. The first time I had the carpet cleaned was in 2015 and every 2 years. With Covid, I was a bit behind in having our common area carpet cleaned. It was very dirty and Matt turnaround time once I made my appointment was great. He started at 9 and was done by 11am. We had so many spots from food deliveries, food boxes leaking from the dry ice in our entrance and Matt was able to get those stains out. Hopefully we can have his service done every year. Support small business. Great service, professional and great results. read more

Very responsive and was able to get an appointment quickly. Was disappointed in how high their rates were but desperately wanted our large sectional cleaned. The sectional was $700 to clean and took about 2 hours. We also had a few rugs that needed cleaning, but they were quoting us a cost to clean them than was higher than the cost of the rugs themselves. read more

Matt's work was fantastic! I had him in to fix a cream-colored area rug that another company came to my home twice to fix (and beware the multiple names some companies appear under as that seems to be a way of dodging responsibility and their vague and shifting price quotes based on the level of cleanliness you want - just clean right?). The first time it looked good until it dried and then I could see the stains were all still there. The second time they came to 'fix' it and caused more waterstains to be on the rug. Matt came and picked up the rug and brought it back to me promptly in beautiful, clean condition. I was not expecting that given the state of it after attempted fix #2 by the first company. I am beyond happy with the results! read more

Matt does by far the best job of steam cleaning my carpets of anyone I've used previously. He also did an excellent job of steam cleaning my limestone bathroom floors, is extremely knowledgeable about how to work with stone and is a super nice guy! I've been using Matt for many years now and highly recommend him. Very professional and reasonable! read more

Having been in our place for 7 years, we were soooo overdue for a professional carpet cleaning! Sure we're a shoes-off house and we vacuum regularly. But with two rambunctious kitties and two kiddies on the way, it was definitely time. After reading Consumers Checkbook and Yelp (of course!), we called several places - including Cole's - for a quote. Kim from Cole's called back and gave us the low-down: 1-man crew, pet-friendly/green products, 2 rooms and hallway (up to 300 square feet) was $125 including pre-conditioning, detergent and deodorizing. 35-cents per sq. ft. additional for anything over 300 sq ft. $2 per stair. Dries in about 4-6 hours. They will move furniture of reasonable weight if needed. So we made the appointment for the 8-9 a.m. arrival time slot. Matt, the tech, called to give us a heads up as to when he would arrive. He was totally nice, friendly and efficient. He was very considerate of our two cats plus my... uh, delicate condition (read: waddling, not very mobile and chock full of hormones). He cleaned our living room, dining room, hallway and stairway in a couple of hours. We didn't think it would make that much of a difference, since we hadn't noticed any major stains or particularly dirty spots. But once we looked around, we realized the edges of the carpet (especially near the front door) were sooo much cleaner - real beige again, not beige tinged with gray fur and dirt of 7 years! Needless to say, we'll definitely be calling Matt and Cole's again. And this time, we won't be waiting 7 years! read more

Our Oriental rugs had never been cleaned since we bought them nearly 40 years ago. When Matt saw all the coffee and pet stains, he cautioned us about expectations of how these years worth of stains wouldn't come out. When we got our rugs back, they looked like new! We were exceedingly pleased with the miracles he accomplished...and he had them ready within a week. I'd call Matt a miracle worker! read more

Matt at Cole's Carpet has been cleaning our carpet for at least 10 years. He does a fabulous job. He is fast and thorough and reliable. He's extremely knowledgeable about all kinds of carpets and has the latest equipment. It's a great thing to have someone you can count on to do a good job. read more

Had my condo carpets cleaned - just two bedrooms, small hallway and a flight of stairs. Not the easiest areas to access and Matt did a great job and went out of his way to cover hard-to-access corners and under some furniture. Very happy with service, will call him again next year. read more

We had our carpets cleaned a few weeks ago and the guy said that he also did tile floors. We had our tile floors cleaned today and what a difference! They are 11 years old, but look brand new. This company also cleaned the stairs better than anyone else ever had. I am 100% satisfied with the service and professionalism from this company. It is harder to get this type of service anymore. I highly recommend this company for carpet and/or tile floor cleaning. read more

We've used Cole Carpets for years. Good price, on time, good attitude, nice fellow - the owner operator is often the guy you get on your rugs - it's his business and it's important to him. He wants you to use HIM again. And we do. No need to look around. And you have some Persian rugs? or runners? He knows how to take care of them and advise you. read more

The carpets in my rental hadn't been cleaned in years, and looked it. Matt gave me an honest appraisal, and did a great job. The carpets look much better than before, and better than I expected. I give a strong recommendation. read more

We have been having Matt clean our wall to wall carpets for over 10 years now and he always does a great job at a fair price. We have even had him do our oriental rugs. Because we usually have him come twice a year, our carpets have held up very well so in the long run, it saves money. read more

We had our carpet cleaned yesterday by Cole's and they did an outstanding job. Very professional. They turned up on time, explained the condition, and completed to my satisfaction. Very satisfied read more

Matt has been cleaning the carpets in our San Francisco business for over twelve years. We have a great deal of foot traffic. He is always on time and always does a good job. He's put a lot of work into developing his business and takes pride in his work. When my disabled mother, who lived in the East Bay, needed her kitchen floor refinished, he used this additional skill to be very helpful to her with this rather small job. I trust Matt and highly recommend his work. read more

We have used Cole Carpet several times and they have always provided first-rate service. When we sent our wool area rug for a final cleaning before relocating to San Diego in Sept 2012, they noted that the backing was beginning to shred, so they hand finished it instead of using the rollers, at no additional cost. Our rug looks better than it has since we first purchased it more than 15 years ago. These folk are the real deal. read more

Matt has been doing an excellent job on our carpets - including entry hall and stairs - for many years. He's on time, works quickly, and leaves everything in great order. Pleasant and efficient! read more

We had Cole come to clean our 18 hallway stairs which hadn't been cleaned in too many years! They were easy to deal with on the phone, Matt arrived on time and was done in no time. Our stairs look so much better than I expected...almost new! It was worth every penny. read more

The carpet cleaning job was done reasonably well, but the guy was the WORST! He showed up, complained that there was no where to park his van, complained that he would get a ticket if he parked it in my driveway, complained that my garage door was too low so his van wouldn't fit in the garage, complained that my job (two full floor appartments and staircases) would not be worth getting a ticket, complained about the fact that I didn't think to save him a parking spot in front of the building, said he wouldn't do the job, complained that he had driven into the city from the East Bay only to not get paid, changed his mind and parked in my driveway acting as if he was doing me a huge favor, complained some more, complained the entire time he was working that he would get a ticket -- you get the idea. (He didn't get a ticket.) I just found a green carpet cleaner that seems very professional on Yelp. I'm going with them this time arond. read more