R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.

These guys were amazing! The price was extremely reasonable especially compared to the dealership…read more I went in that morning, they ordered parts, and finished the job all in a few hours. They were super communicative before during and after the job. Would highly recommend!

This is a great shop. I needed an exhaust repair on an older Toyota. Mike and his staff took the…read moretime to explain exactly what I needed and worked with me to get the repair done at the best possible price. Professional, knowledgeable and sincere staff. I highly recommend this business.

Mike, the owner, was attentive and started the PPI on time…read more His conclusions were very detailed and tremendously helped in the decision to buy the car. Thank you for your great service!

I'm not a car guy, so I'm just looking for a place that does good work and I can trust. Several…read morepeople recommended this place to me and I'm very happy with my service. I've brought a vehicle in multiple times and each time the service has been good and the repairs have worked great. I've never had them go over an estimate but I have had them come in well under on one occasion. My employer is within walking distance so I can drop off my car and get it at the end of the day which is nice. Anyone traveling to the city can do the same as the train station is super close.

My family and I have been bringing cars here for years. In our most recent trip, the excellent team…read moreat Advanced Auto managed to solve a problem for me for a fraction of what the dealership would have charged, and they managed to see me on short notice and get me on my way quickly. I'm a happy customer and will continue coming back whenever we need service. I recommend these folks highly.

I've taken my car here twice, and both times the service was exceptional. Every person greets you…read moreover the phone or in person is always pleasant to speak with. The timely manner my car was ready both times was beyond belief! I'm so used to having to leave my car for days. Pricing is also fantastic. They don't mess around with you and always seem to have the best prices. I'm always expecting to pay more than they end up charging. Thank you Ernie's for being honest, reputable, dependable, and always kind.

Great service, great prices, Had my car ready faster than I thought it would be. My new auto…read moreservice.

Whenever I need to go to Casey to have my something checked on my…read more2013 Ford Fusion I am always happy with the service and the results. Every staff member that helped me was awesome! Thank you all! Judy S

UPDATE 4/26/2023 I…read moream absolutely mind-blown by the ownership and accountability taken by Casey Automotive's owner, Mark. While, I would give my one-time experience with the mechanics a 0 star rating, I would give the follow-up by the ownership and absolute 6 star rating out of 5. That averages out to 3 stars. I would say that I have rarely seen this type of follow-up and care for their customers and their experiences from any other business. This was truly the example of good business practices. Mark compensated me for the outstanding bill associated with my issue and then some for my horrible day. I will assume my experience was an anomaly as I have never had this issue prior to this day. I thank Mark for reminding me that Casey is a family-owned business and a member of our community and I will do my part and continue to pledge my future business to their garage. Thank you again for making me feel valued as a customer and doing the right thing. Your business is truly an example for all other businesses out there.

Simply the best auto repair service provider I have ever been to have been using them for many…read moreyears They always are upfront with diagnostics and cost and options I always know I'm getting value and caring expertise

I went yesterday for a second time, to fix a power window switch in my truck. What Ross found was a…read moreprevious attempt by another shop to repair a wire, it had nothing to do with his work, but he diagnosed and repaired and didn;t charge for his time and knowledge ! He has restored my faith in local business's and i will return and tell all of my friends to do the same, thank's T2.

Ashley, Joe, and her entire team are so great to work with! They are so honest and helpful and you…read morecan trust that your vehicle is in good hands with them! They have come through for me so many times in emergency situations with my older Jeep and I am so incredibly grateful to have found them! I would highly recommend them for all of your vehicle repair and service needs!

While it took a little longer than expected (I'm sure) the repair and replacement of broken bolts…read moreand exhaust manifold gasket were done correctly within the pricing quoted by Ashley. I would recommend them for service as well as go to them again for my truck/car repairs.

Diagnosed the problem with my AC and oil leak with great efficiency and reasonable pricing. They…read morealso gave me a lift to my home and back. Great service! Would recommend!

I've been a customer for 20 years. I recently received an email about their new "quick" oil change…read more Drive in, no appointment necessay, and get an quick oil change. When I arrived I was told that no one knew about the new survive and the manager was out. I e-mailed him and asked about the new service and why his staff was clueless and included a copy of the e-mail...two days later and still no response. They have a corporate office but no e-mail address or phone number. It seems no one cares.

My husband loves these guys. They're so thorough and really give advice and recommendations to help…read moreyou--not just to make the most money off of you. We recently had to send our manual car in because of some starting issues. They listened to some other problems my husband was noticing and let him know what else they could look at while they were down there. If it was something they could do easily, it would save them time from having to take the part out again and fix it later, then they would be able to offer a discount on the bundled repairs. If the issue was something that required them to be in a different part of the car, then they recommended we wait because it would cost more for the labor of looking/disassembling/reassembling. Totally reasonable! While they were fixing the car, they noticed something with the clutch that was making it wear faster. They provided a recommendation that would improve the engagement plus allow it to last longer. Anyway, the details are just to prove that they're great to work with. They communicate really well and make sure you're comfortable and educated with your options.

I came in primarily to get my Timing Belt replaced as McGrath Acura was asking for $2200. They did…read moreit for ~$1500. I agreed to do a few other smaller repairs for much cheaper than McGrath was asking for. They were very nice and even showed me what they fixed. They did take 3 days but I wasn't in a hurry. Would go again for future repairs.

This place is awesome. Staffs are very nice and helpful. You can trust them and prices are not too…read moreexpensive. They have fast service. Thank you

After all the great yelp reviews and how close they are I knew this would work out great!…read more Not sure who I got on the phone (didn't give his name), but the person who answered sounded like I was bothering him when I asked "do you take walk-ins or by appointment for oil changes?" I still tried to get through the conversation (due to the earlier mentioned advantages) to set an appointment but all the "sighs" and "condescending tone" drove me off and I decline my appointment time of 11am. Maybe they have wonderful service at this shop but I never made it past a phone call...very disappointed!