Took my BMW in to get all the fluids changed (transmission, transfer case, and brake flush) and had…read morea really good experience. took care of everything, You can tell they know what they're doing, especially with Euro cars. I originally didn't plan on changing the diff fluid, but Rei recommended doing it while the car was already there and explained why it was a good idea. I'm glad I went ahead with it. They also took the time to inspect my front struts while the car was there and let me know they're starting to go and should be replaced soon. I appreciated them pointing that out and explaining it instead of just ignoring it. Their pricing was fair too, especially after getting quotes from a couple other places. The whole process was smooth and the car honestly feels better driving now. Definitely a shop I'd come back to and would recommend if you need work done on your car.

My car was shaky when in idle and accelerating. I didn't remember when the last time was that I'd…read moregotten my spark plugs changed. I also needed my air pressure sensor replaced. I had both the engine light on and the air light on. The error code said misfire. They took care of my issues within the time specified and within the quote! They were courteous and patient, even though they seemed busy. Their prices are good too. I'd go to them again!

This is the kind of local auto service station you hope to find and keep for years. What stands out…read moremost is trust. We genuinely feel we can rely on their guidance on what actually needs to be fixed and, just as importantly, what does not. You never get the sense that they are trying to sell unnecessary repairs or push work that is not justified. Their work is consistently timely, clean, and professional. They do what they say they will do, respect your time, and offer very reasonable pricing. More than just a repair shop, they stand out as a trusted advisor in helping us maintain our cars the right way. Honest, efficient, fairly priced, and dependable.

Excellent service. Fast and fair price. Easy to schedule. Nice people. Very friendlyread more

Took my 2009 car with 47,104 miles on it for a route oil change. Once they got the car in the shop…read morethey took it apart and took me it needed $5,831 worth of repairs. I asked for my car back and they told me that they would not release the car to me. I insisted and they still won't give me my car. I wanted to take the car for a second opinion but they refused to let me have the car. I said I needed to think about it so they took me home, I went to my usual repair shop and showed him the pictures they sent me and he said everything looked fine and that I was being scammed, it's called "Predatory Behavior". Preying on the elderly with older cars. Called told them later that day and told them not to do anything to the car I would pick it up in first thing in the morning. When I got there they said that they assumed I wanted them to repair it so they started replacing things. I never signed anything giving them authorization to work on the car. They said they needed time to put the car back together. Several phone calls later they told me that the bill would be $3169 worth of repairs to my very low milage car that looks new. When I went to pick up the car they told me that they had already installed the new parts so I had to pay for the repairs even though I told them not to do the repairs. This company claims to be a Christian based company but I am really skeptical. I would not go to this company for any kind of automotive repairs, just my opinion. I complained to them to no avail. For the record I collect and restore antique cars so I know a little bit about cars, there assumed I was just an senile old man

Wasn't getting heat in the 2022 Honda CRV Hybrid. Brought in for analysis. Was told we needed to…read morereplace the heater core because it was clogged. They did not want to backflush it because of the potential of flooding the dashboard if it failed. Estimate of a couple grand. I passed on that. Ended up getting the coolant flushed elsewhere and that didn't fix it. Replaced the thermostat and that didn't fix it. Ultimately, I replaced one of the water pumps that pumps coolant through the heater core and bingo, I have heat. All these services were about half the cost of that heater core. Heater core wouldn't have fixed the problem. Unfortunately, was a bad diagnosis.

Range Rover needs new brakes. Is that what they mean by "That's the brakes in life" I guess!…read moreHighgate offers honest assessment and appraisal of work and also gives a great warranty on the work completed. They only use Land Rover official parts on your RR. The certified tech guy is personable and down to earth. This place is a whole lot better on price, guarantee and professionalism than the other dealerships service by 100%!!

Mark, Tim and the service team are great to work with and honest about what work needs to be done…read moreas well as pricing. Definitely more affordable than the dealership and the work is guaranteed!

Willing to offer same day service if needed when I called. Booked a regular service with inspection…read moreand got my car back quickly in great condition. Reasonable price and no pushy add ons recommended, and very personable staff!

Wow! What a hidden gem!.. Sure glad I found these guys! Owner Joe and mechanic Glen are the…read morebest. Super honest-Wont do any work that you don't need-Very friendly -fair prices-no sales hype-quality work done right the first time at a fair price- What more can you ask for? Give them a try-you'll be a customer for life!

Had a problem with the drop top on my older Corvette. Rob, their electrical technician, diagnosed…read morethe problem with eyes only AND his experience. Chuck, who manages the operation and scheduling, built me into their service schedule for the following week. They performed the repair with incredible speed and efficiency and at a cost that was a very pleasant surprise. They did a job and secured a new customer! Very nice people and I would never hesitate to use or refer this company. In today's world; they're a breath of fresh air!

If you are looking for a shop you can TRUST, this is your place! As a single parent, "on a budget,"…read moreI know Douglas Auto always has my best interest at heart. Not too many places like this anymore!

Getting an appointment was easy. Service is fast and straightforward. It did not take me an hour…read morefor the change oil service.

Great mechanics, friendly and honest. The team at Glenn & Sons never does any unnecessary work. We…read morehave been going to them for over 20 years and they are fabulous!

Every time I purchase a vehicle from Wickstrom Auto Group, the experience is smooth, efficient, and…read morecompletely stress-free. From start to finish, the team take the time to clearly explain each step of the process, making sure I understand all the details--whether it's pricing, financing options, or the features of the vehicle itself. I never feel rushed or pressured, which makes a big difference. They are thorough when reviewing the vehicle, walking through the technology, safety features, and any questions I may have. What really stands out is their follow-up after the purchase to ensure everything is going well. That level of customer care shows they truly value long-term relationships, not just a single sale. Andrew Nichols was especially pleasant and professional to work with. He was knowledgeable, patient, and genuinely focused on making sure I found the right vehicle for my needs. His friendly and straightforward approach made the entire experience even better. I highly recommend both Andrew and the Wickstrom team to anyone looking for a seamless car-buying experience. Thank you, Jennifer P. Just purchased last week.

I asked on Saturday, during my oil change, for the tail light to be checked, and that did not…read morehappen. To make matters worse, the part that was ordered was incorrect--it was not a blind spot assist tail light. This is evident from the cost difference: the part received was $444, while the correct blind spot tail light is $700. I spent over 4 hours at the dealer FOR A TAIL LIGHT!!! Still wasn't resolved. Instead the fix was to tell me get an aftermarket tail light, because the one they would have to order is on backorder for months. I specifically asked why this wasn't double-checked, as it resulted in wasted time and no resolution. I was told that it was not worth the technician's time to verify and that you rely solely on the catalog--even when the catalog is incorrect. That is not an acceptable explanation. When there is uncertainty, the appropriate step is to verify the part, not proceed and hope it's right. For comparison, I was able to locate the correct part myself through a dealership with a simple phone call. I picked it up on Friday, and my husband installed it. At this point, this situation has been both frustrating and inefficient. I expect better attention to detail and accountability moving forward.

We always trust them with our cars. Very reasonable and reliable…read more They accommodate you when you need help with your car

I reached out about a simple alignment to a few places around town. Some people were over charging…read moreand others said they could not accommodate me. Not only did the guys over at Mastertec give me a very fair deal on an alignment but they were responsive and quick. They also seemed to care about the work and my car which is hard to find now. They really stood out and I will be taking all of the family cars here from now on.

Service both my cars here since moving to the area. So far so good! Very polite and professional.read more

ey charged me for a new wheel hub and caliber two months ago while I was visiting family. I have my…read morecar up on my rack at my local mechanic now. My regular mechanic informed me that only a new caliber was replaced, but the original wheel hubs were still on both wheels. and that it should have been about a $450 job. They charged me almost $900, and never put in a new caliber on. Essentially, fraudsters.