Amazing help, felt rescued, grateful!…read more Called AAA, waited over a hour, no positive confirmed help. Called Charlie's Towing referred by our friend. Quick, professional, safe help and assistance. It was dark out on US 1.

STAY CLEAR AWAY. BELIEVE ME!!…read moreI cant even explain how horrible this business is. I had to hire an atty. Unfortunately they feel like they can do whatever they want It doesnt work that way. So many other reputable businesses. I dont understand how they are still operating. The woman that answers the phone....maybe try harder Try and be more professional. It sounded like she was chewing in my ear.

Very clean and accurate I was stock on I-95 maker mile 155 south bound right hand side of road. Was…read moredistressed because my radiator blew and I blew a gasket. So called AAA and they charged me 39.50 for membership and $60.00 for using membership before activation of three days to find out it will be an additional $8.00 extra a mile which would have been $230.00 I was like shut the Front Door called nettles towing spoke to a wonderful young lady Jill she got my info told me it would be about half an hour and she was right on the button and they only charged me $180.00 I was picked up by Troy and he was also Great Driver got me off highway in a jiffy wold use them again I give them ten stars thank you guys

Tow driver Mike was fantastic. Very professional and helpful! Thank you Mike! Such a great…read morecompany with great employees!

I had my CV axle boot replaced recently at Billy's. This was the first time I had a vehicle…read moreserviced there. I had to wait several days to get my car in but it was well worth the wait. The repair was done as promised and for a fair price. The staff is friendly, courteous and honest. I have been looking for an auto repair service for a while and have now found them. I have decided to patronize Billy's for my future auto service.

Billy's was highly recommended so I got a quote on my oil housing replacement on my Jeep…read more Front desk was so friendly, knowledgeable and helpful. The mechanics know their stuff and price was very fair and under another quote. I will continue to recommend BILLY'S, and they are now "My mechanic"

Tows and 'jump' needs often come at seemingly the worst times and have us stressed out, while…read morebroiling in the sun, or uneasy in the dark, in need of immediate help. That was my case when calling Mike's Yesterday; I was frazzled and annoyed but thankfully their assistance was helpful and patient on the phone (8:30 pm) and Nick (?) who arrived in less than 30 minutes in the tow truck, was professional, helpful and pleasant. My genuine thanks to you both. -South Beach CRV

If I could give this towing company zero stars, I absolutely would. This was one of the worst…read morecustomer service experiences I've ever had. Having your vehicle towed is already stressful enough, but the way I was treated made the situation far worse than it needed to be. From the moment I walked up to the front window, I was met with an attitude that was rude, dismissive, and completely unprofessional by the "Karen" at the window. Instead of answering simple questions or explaining the process, the employee spoke to me with impatience and disrespect, acting as though customers were an inconvenience rather than the reason the business exists. Every interaction felt hostile, and there was absolutely no attempt to show basic courtesy or empathy. The entire experience gave the impression that customer satisfaction means nothing to this company. There was no effort to communicate clearly, no willingness to help, and no sense of professionalism whatsoever. It was clear that treating people with respect was not a priority. I left feeling frustrated, disrespected, and shocked that a business could operate this way. There are plenty of towing companies that understand how to treat customers with dignity and professionalism, especially during stressful situations. Unfortunately, this is not one of them. This is definitely a stool of a business and their days are numbered. I would strongly recommend taking your business elsewhere. I will never use this company again, and I would not recommend it to anyone looking for reliable service or respectful treatment.

Honest family run business. There's just about nothing these folks can't do to keep you on the…read moreroad. I've used them for many years & found them to be totally aboveboard.

Honest quality work reasonable rates. Friendly staff. Great customer service. Perfect locationread more

Good service. Responsables y muy amable. Todo el que reciba sus servicios quedará encantado.read more

ABSOLUTELY UNREASONABLE. The lady at the counter informed me that the car was not retrievable…read moreunles i drive 4 hours out of my way and she doesnt mind that they take a few more days of inpound fees.

I had a flat tire in my Prius after filling it with air 3 times on my way to the Toyota dealership…read moreand it wouldn't hold air. I was less than one mile away and had to call a tow truck and they arrived in approximately 30 minutes. They filled my tire with air just to be able to turn it around and get it lined up to hook up to flatbed tow truck. It was a bit difficult because the Prius is so low especially with a flat front tire. After a lot of maneuvering he got it on and took me & the car to Toyota. Unloading it wasn't easy either as there was a certain area where it needed to be unloaded and of course the front dragged on the tilted flatbed. Anyway, the driver was super nice as was the lady in the office!

Grateful for their service. Lori was very helpful and informative. Easley arrange a tow for a…read moreflat. Mike the driver was great. Reasonable price Thank you

My Van needed to be towed. I called, he was prompt and very professional. I was expecting to be…read morewaiting a while. 15-20 minutes later he showed up

Called for a tow,within 15 minutes he showed up,That is amazingly fast…read more Rates were very reasonable, very satisfied with there service