We've been coming to this clinic for years, and the care has always been outstanding. The team is compassionate, knowledgeable, and truly puts the pets' best interests first. I'm very grateful for their honesty and dedication. read more

My dog is a small shitzu that is only 15 lbs. I took her in yesterday because she was lethargic, throwing up and eventually real soft stool. I called for an emergency appointment and was only 5 minutes late. I called to let them know I would be late. Thank you for calling us, just be careful. We chose this vet because it was close. We had been traveling across town. My husband wrote a 5 star review 3 years ago. We dont know what happened. That was what started my whole story. I didnt mind waiting but when I went in and they wanted to do tests that had nothing to do with her problem, I was puzzled but I said ok. They wanted to do blood work that cost $350.00 just by itself. It started out as over $1000.00 and when they took off the blood work. it was less. They wanted to do a fecal test including the other blood test. They did an eye duct test because she had watery eyes. Shes a Shitzu, she has always had "bugers" in her eyes. I clean them all the time. When I walked out of there it was over $500.00. I feel they did unneccessary tests that didnt even address the problem that I went in for. When I asked if they had a senior citizens discount, the person at the checkout said I can't do that. Save your money. People with fixed income beware!! Seems they do unnecessary tests and it doesnt pinpoint the problem. I will have medical records sent to me and I am going to someone that doesnt just think about money. At this time, I have read all of their poor reviews. Just like me, they all seem to have that $1,000.00 + price. Being a business owner we have some Idea of what it takes to keep a business open. We all need money, I just feel like they wanted it all from me. As well as all the other $1000.00 pet moms and dads. Christe Momot Boynton Beach read more

Feel that they are good with animals. They're pricing is fair so far all the vets that I have met up there with a real good with animals and making you understand what's going on in the situation. read more

a few years ago I went to colonial . my dog was experiencing chronic diarrhea and vomiting. Dr Martin did all kinds of tests ( very costly) still couldn't diagnose the problem! he wanted me to keep spending more money at a higher up research facility ! I feel he didn't know what he was doing. his colleague ( Dr Adam's) wouldn't give me a second opinion unless I paid him more money . totally incompetent. condescending manner. my opinion. next vet cured my dog. changed to prescription food selective brand. no issues ever again. read more

I am grateful for Doc. Martin and Doc. Pearce and Pam (nurse) To be able to have open on Sunday ( which they are closed ) . My little love bug Louie was riddled with cancer and couldn't even stand. Dr. Martin and his staff took time away from their families to make sure my little Louie was going to have his final moments with people he knew, as well as I knew. People have to understand that Doc Martin is a human being and does go above and beyond for his patients, people just don't understand he is not a machine. Medicine is a science. With negative reviews I have seen I wonder how proactive you are with your animals care.. such as inquiring who will be seeing your animal and will that be the doctor that will be doing the follow-up? Also every time I called came in, I was clearly aware of my expenses. No hidden charges, very proactive. I am the most difficult patient I believe dr. Martin and his staff have to deal with, I am demanding I call a million times when my dog is there, sometimes I can be relentless. I have always been treated with the upmost respect the best quality care even though sometimes I have not been the best nicest person. Thank you Doc Martin... Dr. Pearce ... And all the staff there. If you need a vet colonial woolbrite/ Gateway is 100% Way to go.. read more

Colonial Animal Hospital - My babies.. - Veterinarians Near Me - Boynton Beach, Florida

one Star is way too good. My sister was in the waiting room waiting to pick up her dog. They let him run out without a leash and he ran into my sister. the dog knocked her down, she fell and hit her head on a bench. 911 was called and we begged Dr. Adams to come out and help. He never did. Perhaps worried he was going to get sued. I kept asking if he could come out and help us. No. He did nit. What's wrong with him? She has been going to Dr Adams for 15 to 20 years! He never even called to see if she was ok. Terrible person! Go to Mayfair Animal clinic! They care! read more

This place is a gem. Brought my dog for the first time for an emergency. They were able to get him in within 90 minutes. So friendly. Dr. Martin was so caring and was able to calm my worries and make my sweet boy feel better. The staff was super as well. They have 2 locations. The one in Woolbright is a bit old and is well used but they keep it clean. read more

I have taken my dog to Colonial Gateway and Colonial Animal Hospital in Boynton for several years and have always had a great experience. My dog has had everything from routine shots to growth removal surgery. Dr. Martin is our favorite and my dog loves all of the nurses and front desk staff! Everyone is patient with answering my abundant questions and they try to be considerate of my budget when they can. They have also been really great with COVID precautions and scheduling. read more

So impressed with Dr. Martin and his wonderful team. Everyone in the office took the time to smile, greet us with kindness and give our dog all the love in the world! One-on-one attention is what you will receive here. Will highly recommend them to all of my friends and family. read more

This hospital was highly recommended by a friend who has been going there for years. My dog was in excellent condition until he chased a duck and injured his foot and after limping for a few weeks, we took him to Colonial. Long story short, they offered no other solution than surgery and pain meds (even though he wasn't in pain) and said his other leg would need surgery eventually also....couldn't even guarantee the surgery would offer full recovery. We paid for an X-ray and that wasn't convincing us either. We left. (Gave it one star because it was clean and front desk receptionist was pleasant.) read more

There are not enough wonderful things I can say about Dr. Martin and his staff. My 11 month old female French bulldog has been seeing Dr. Martin since she was 10 weeks old. He has given her shots, spayed her, microchipped her and given her antibiotics when needed. I have reached out to Dr. Martin multiple times outside of business hours (as an overly concerned first-time dog mom) and received responses almost immediately. I am so thankful to have such a kind, caring and knowledgable veterinarian taking care of my girl. The staff at Colonial Animal Hospital is excellent, attentive and care for my puppy just as much as Dr. Martin does. I would not feel comfortable taking any pet of mine anywhere else in the future but to Dr. Martin and his staff. Thank you all for your work and dedication to helping animals, and for making the owners feel as comfortable as possible. read more

Dr. Rob Martin and his staff at Colonial Animal Hospital are kind, caring and considerate. Rather than trying to prolong the inevitable - while racking up a veterinarian bill - they finally talked some sense into me that it was "okay to let your cat go - you've done all you can do." My family recently said goodbye to Myrtle. After 14 good years, she joins her sisters Lily and Maxi across the Rainbow Bridge. Colonial Animal Hospital offered many options regarding Myrtle and after choosing one, they left me alone in the treatment room to say goodbye. A vet tech returned explaining that she was going to take Myrtle to another room and prep her. Moments later, Myrtle returned with a catheter inserted into the vein of her leg. Dr. Martin explained that before euthanasia is performed, a port is inserted to make it easy and stress-free to administer the injection. I'm not a doctor, but think I've explained this correctly. Basically, the older animals are harder to treat and installing the port helps with the process. I remember finding Myrtle living out of a trash Dumpster at the Davie-Cooper City Chamber of Commerce in 2003. I caught her, fed her, and brought her home. My wife complained as we already had two cats. We now had 3 cats - but no children. Back when the economy was good, she went to the vet on a regular basis - not so much so when the economy was bad and we couldn't afford it. My original thought was to have her fixed and remain an outdoor cat. That never worked out. Many years later, Lily and Maxi moved on and two new kittens joined the Lewis household. After they crossed the Rainbow Bridge, my 7-year-old twins Rebecca and William adopted Ash and Frost a few months ago. My kids love cats. My daughter Rebecca loved Myrtle the most, but it became a quality of life issue. A quality of life issue that Dr. Martin continued to suggest "the end is here." I finally took his advice. Sometimes you just have to ask yourself - "where would Myrtle be today if I hadn't rescued her from a trash Dumpster?" According to Dr. Martin, she never would have made it out of the Dumpster. I've never had a negative experience with Dr. Martin or his staff at Colonial Animal Hospital. Polite and friendly - they explain every procedure. From making the appointment, explaining any procedure or test, to the fees being assessed, I was fully informed every step of the way. As a small local practice, I was impressed and never had an unanswered question. William E. Lewis Jr. Fort Lauderdale, Florida. read more

See all

I've been bringing my cat here for over 8 years now. Dr. Martin is kind and an obvious animal lover. They can usually get you in the same or next day. I board my cat here whenever I go away and she always comes back well-cared for. I'm removing one star, though, because their per-day boarding prices have skyrocketed in the last couple of years, and the last time I boarded my baby Muffin they said if I wanted her to have canned food they would have to charge me extra. Really? I'll continue to patronize them because they are 5 minutes from my house but they need to rethink some of their policies and pricing. read more

This idiots don't know anything about cats, DO NOT TAKE YOUR CAT HERE. I made the mistake of bringing my cat here for here yearly checkup because it's close to my new house. The rude woman at the front desk barely acknowledged my existence before putting me in a small room in the center of the building where there's a lot of noise, because cats love nothing more than being brought to a strange place with lots of unfamiliar noises. I waited in this room for 20 minutes and literally watched the anxiety build in my cat. When the vet finally did come in she had absolutely no finesse and it was a rush job even though I'd been waiting for 20 minutes. It's like she'd never been around a cat. They grabbed and pulled and man-handled my cat and because her anxiety levels were through the roof she eventually got off the table and went under the chair where she hissed and growled. My cat has never acted this way at the vet before and I'm afraid going to the vet in the future is going to be a fight now. I'm really afraid this experience will have permanent negative effects on my cat and it really sucks, there's nothing I can do about it now but you can protect your pet by going somewhere else. read more

They are all about money. They have no interest in helping your pet. You will never have the same vet, they will always diagnosis something different, always recommend different tests to rack up the bill. They are not trustworthy. The front desk lady Hannah is incredibly rude when i called her out for over charging me for a check up. They were not suppose to charge me in the first place. They find any reason to charge you. My dog is now worse than he was before he stepped into this office and woolbright. Stay away from this office unless you like spending money and treating your pet like complete shit. As I'm writing this review I'm in their office, i can hear the front desk lady on the phone arguing with a pets owner. It echoes in the entire building how is this a real business ??? I can't not believe they exist read more

I'll start by saying the 1 Star is attributed to a pleasant receptionist. And it's taken me 3 years to write this bc of the emotions. Our three dogs went here and our previous dog as well. I could not agreee more w the carousel of vets, inconsistency of treatment and extreme charges a previous reviewer talked about Our previous pet was diagnosed w a disease and died there but he was old and the practice was much smaller. Despite the expensive charges the care was personal and caring We have always been scared of dental cleanings But in mid 2016 when it was do for our three babies, Dr Martin assured us he would do our three personally and call us after ea procedure. The day of the scheduled cleanings, we did receive a call after the first two from the RN. to my surprise call #3 was to ask me if I wanted them to continue CPR on our rottie as he went into cardiac arrest. They continued as we ran to Colonial, but by the time we got there it was too late. We later found out that Dr MARTIN delegated these cleanings to a new vet. When she called me and I asked if she followed the previous years anesthesia protocol (bc that cleaning went well) she said she hadn't even looked at what was done last year (that's like not looking at a patient's surgical history) and that she followed the protocol she was trained on. When I asked what anesthesia she used and if it had any known side affects / watch outs on big dogs (as I knew some humans are allergic to morphine), she told she wasn't sure and would have to call me back ?!? When she called back ten minutes later her exact words were "I can't say I DIDNT kill your dog!" The side affect is cardiac arrest when mixed w the other stuff he was given as I later found out. I later got an email from Colonial "graciously" informing me they wouldn't charge me for my dog's cremation and that I could pick up the ashes once I paid for the three cleanings - double what my current vet charges! I replied that the switching of vets, the not following a protocol that worked or knowing about the side affects of the anesthesia used plus the instant cremation so no autopsy could be done smelled of complete irresponsibility and a cover up. Unfortunately FL laws gave us no recourse. That said - We paid nothing and found another vet who is wonderful, Dr Posner in DB! read more

We found a combination of compassion and capability. We were on a tight budget and they did everything and only the things that would best help our cat. Very pleased with the entire team there. Perhaps I should have added that our cat was very ill and they could not save him. read more

Though the vets and nurses seem competent, the entire rest of the staff seem to all be sharing one brain cell. They screw everything up and there is no communication between anyone. Frustrating to have to ask 5 times for the same rewuest! They need to get their act together! read more

I can't find the words to properly describe Colonial Animal Hospital. It is by far the best of the best that this long time breeder/exhibitor has ever used. The care that my dog, Liza, has received during her lifetime has been excellent and, very importantly, so very caring. The staff is incredible! Cathy and Sue at the front desk have known Liza her whole life as has Laurie, who goes overboard to help with all aspects of her care. Love you Cathy! Stacy has been so helpful these last days and I am so grateful. Dr. Prock, Dr. Martin's new associate, has been so very caring and helpful. Austin, who has helped to care for Liza, is among the several staff members who I will always remember for their patience and kindness. And Dr. Rob Martin......the best of the best! His loving care of Liza over the years has allowed me to have her with me for much longer than I expected. He has gone above and beyond referring us to specialists and following up with them. A sign of a truly good doctor. He is also a gifted diagnostician. Dr. Martin came to our home to euthanize Liza in her own surroundings. My gratitude and appreciation for this man cannot be described in words. My heartfelt thanks to the staff of Colonial Animal Hospital. read more

Dr. Rob Martin and his staff are amazing. His/their care and concern for all patients is exemplary. Whenever we go I feel my dog is the most important patient to visit. My pup (11 months) was just spayed there and I was a nervous nelly and they walked me through the procedure, Dr. Martin called when done and went through the procedure as well. I can't thank him and the staff enough for the care and concern especially during this time. read more

Absolutely remarkable service from staff the doctors the nurses got me in right away took care of my baby reassured me everything was OK wonderful every time read more

Absolutely fabulous care & service. I brought my pregnant Yorkie named Gucci to see Dr. Whyte and was very pleased with the care & attention Gucci received. Dr. Whyte called me after her initial exam of Gucci to review her current health & go over all proposed treatments. The doctor was very thorough in explaining the various treatment options available & the cost associated with everything. I appreciated how knowledgeable the doctor was because I was very concerned about giving any medicines or treatments to my pregnant dog! The office was so flexible, I work full time & they were able to accommodate my schedule. They allowed me to drop Gucci off before her appointment & then pick her up later in the day. I also thought it was super nice that the office called me a few days later just to check in on Gucci & make sure there were no problems. read more

Dr. Martin is wonderful, caring, knowledgeable veterinarian. He saved my childhood dog's life (about 10 years ago) in a very traumatic, emergency situation at 10 o'clock at night (on a weekend night, no less). He helped her live for a couple more years after her health starting going downhill. I've just moved back to the area and have a 9 year old lab who now sees Dr. Martin, too. When we saw him again I was reminded by his true compassion for animals and thorough knowledge on how to treat our beloved pets. Very thankful to have Dr. Martin as a local veterinarian! read more

I wrote this letter to them and they chose to ignore it!. Now I have to bring a civil suit against them. Don't bring your animal here if you love your dog or cat. They are all about the money and don't care for your pet! I am writing to you because I had been taking my dog Marley to you since October 2017, with complaints of labored breathing, lack of energy, lose stool with blood in her stool and blood shot eyes. I even brought you pictures and a video. You did blood work and gave me medicine that would make Marley feel better for a few days and then she would relapse. After seeing three doctors at your practice, and four months later I finally took her to another veterinarian, within about 5 minutes, he looked at the blood results your office had done on two occasions and noticed that her Thyroid was extremely low and that her eyes were very dry, when I described her symptoms he stated it sounds like she needs to have her thyroid checked. He asked if he could do a completed thyroid panel. He also said that her eyes were dry which was a symptom of low Thyroid, in addition to her labored breathing. All three of you got it wrong. The fact that every time I bring my dog in and she was seen by a different doctor is also something that is inexcusable. How are you supposed to get to know a dog if she always sees a different doctor? In addition, some records are at one office and some are at another and your systems are not linked, which is archaic. Your office blamed her lack of energy and labored breathing on her age, and you completely missed her low Thyroid. See attached results of Thyroid Panel where her level is .04. My dog was ill for months and your office treated her for everything except what was making her sick. I am furious and wasted hundreds of dollars and months of concern that she would pass away. She just kept getting sicker and sicker. This should have been diagnosed in October 2017. I am demanding that you return $1221.10 to me. This is for the 2 laser visits I have left over and the visits to your office from October to February. I should charge you for the Thyroid test done by the other vet and the Trypsin, Cobalamin and Folate test also, since you were negligent in reading her blood labs correctly. I am applauded at the incompetence and am using restraint to not publicize on social media what has happened here assuming you will do the right thing! Any correspondence on this matter should be in writing. I expect a check by March 15, 2018 or I will refer this matter to an attorney. read more

It is without adequate words that I write this, but I am humbled by our gracious God for giving us more time with Marley, and I am completely inadequate in finding the words that truly convey the gratitude that my heart is feeling right now to God, and to Dr Rob Martin at Colonial Animal Hospital, and his truly amazing staff Laurie, Anna, Sydney, Sarah, India, Sue, Cathy, Stacey and all of the dedicated and professional team members at this veterinary clinic. Without them my Marley would not be laying in my arms right now. Racing in with a dying puppy in my arms, cardio and pulmonary arrest, seizures and barely breathing I barged into the back room screaming and the team at Colonial took over like super heroes! I do not forget today, or ever, that this is not the first time that Colonial Animal Hospital and the phenomenal staff there have stepped up, above and beyond, and literally saved the life of my 'babies'. I have been a client for more than Fifteen years at this practice, and I never will forget everything that they have done for my family of four legged friends. Never. Marley was indeed dying after being poisoned by a bufo toad last week. With answered Prayers, Dr Martin and his team of dedicated staff and everyone's expertise, plus pure determination by them all to not give up on my boy, I am today blessed with more time with my Marley. Grace showed up in many forms, and I am truly and honestly, beyond grateful, endlessly blessed and forever indebted to every single staff member for all for all that they did. Thank you seems so inadequate. Dr Rob Martin if you read this, your staff are second to None! Truly AMAZING professionals, with complete dedication to our pets, and hearts of pure compassion and love. It has always been this way at your practice. You as their leader set the standard, you lead your team with a balance of guidance, instruction and direction mixed with gentle kindness, dedication and love. I am still in shock at what happened and all that you everyone did for Marley. Thank you with all of my heart, I love you all so very much, Sharon and Marley read more

This place started out so great. They were reasonably priced, so good with my puppy! Today I had an appt with them since I'm moving to boston with my pup. I called to have a them cut her nails and get her records. I went there to have them take her in the back and come back and tell me they couldn't cut her nails???? I was so confused and I expressed this to them. They were very very nice about it but I guess I couldn't understand why they couldn't cut her nails.... they said she was too hyper and fighting it. Right. That's why I don't do it myself and bring her to the vet.... they then proceeded to tell me that they could sedate her for $100 but couldn't guarantee it would work. So I'm supposed to pay $100 because you can't do the most basic procedure? I really couldn't believe that they just were not having it and would not cut her nails. I told her thank you have a good day and I'll figure it out somewhere else. Great place until today. Just didn't make sense. Maybe it was the nurse? read more

Dr. Rob Martin and his team are incredible. I took my cat in for what I thought was stinky breath and she turned out to have stomatitis and need to have a lot of teeth extracted. They were so kind in walking me through the entire process. Dr. Martin spoke to me on the phone in length about the procedure and answered every single question I had making me feel at ease with the procedure that was going to take place. His genuine care and concern for my animal could be felt and it meant a lot. His staff always was friendly and helpful on the phone to me, we really felt a part of their family. My sweet kitty had her surgery and he did a great job. The aftercare and thoroughness was also top notch. I am so happy we stumbled upon this practice with such a loving and caring vet who loves what he does and really wants to help the animals. I definitely recommend this hospital to you and your fur babies! read more

I would never recommend this place! They are all about the money! I spent nearly $2000 on my dog and she still wasn't well. I took her to Woolbright Vet clinic and Dr. Rananathan cured her with diet and probiotics. Colonial never even called to check to see how she was doing!! Horrible!! read more

Dr. Martin is a knowledgeable, compassionate and caring veterinarian. He takes the time to review each case and all alternatives. I was very thankful for his expertise at a recent time of need for my 13 and 14 years old dogs. His staff is very caring and go above and beyond the call of duty. The staff provided good follow-up after our case. I was impressed by the level of attention received. read more

I had a negative experience at this vet office. I am new to the area and had not established a vet yet, and this was the closest one to my home. I brought my cat in for an ear infection, so I had to come to the office four or five times in a row. The main lady at the front desk would barely acknowledge me and was directly rude a few times. The vets themselves are nice, tho they have Five Different Ones (I saw three over my time there), and there was no consistency in who I would see. Each vet had very different opinions of how to treat my cats ear, and apparently took poor notes after each visit, so when I would see the new vet at the next visit, they wouldn't even know what the previous vet had prescribed/how they changed the dosage of her medications, which was very annoying. The last time I made an appointment I asked if I could schedule with the same vet because it was ridiculous that I kept getting passed around. They did it, tho they acted like it was a strange request and a hassle to accomplish. I was also Never told how much I was to be charged for Anything! It was always a mystery what my total would be when it was time to check out. When I asked a front desk worker to explain to me how they charged for follow up appointments she told me "ITS A GREY AREA AND DIFFICULT TO EXPLAIN"!!!! Are you telling me they don't have a payment structure in place for their business??? Needless to say, as soon as my cat's ear was better I got out of there and am finding a new vet. On a side note, their office smells incredibly offensive. I have never been in a vet's office that smells so horrible. read more

I had a really good experience with Colonial. I had a late night emergency with my cat. The vet assistant Laurie called me back right away (11:45PM!!) and gave me great advice. Subsequently, they fit an appointment in for us quickly and Dr. Martin was kind and proactive with my cat's care. The concern and follow up, especially Laurie's, was amazing. Thank you Colonial! read more

Dr martin is a amazing veterinarian. His staff is very nice and sincere on the care of your dog or cat.

I cannot attest to the quality of the animal services provided at this hospital; however, I can say that any young person interested in looking for an internship here should WALK AWAY RIGHT NOW. This place is a joke. I have been jerked around for the past 2 months. I was told that the company DOES NOT do internships, but a part-time position was open for me. I submitted my resume, called and spoke to Randi on and off for months before the summer. I then arrive in Boynton Beach ready to work and call to schedule my job interview. Randi tells me that she's "confused" because she thought I was being hired for an INTERNSHIP which she told me is "MUCH different than a job since internships are UNPAID." I explain that while I would love to spend an entire summer unpaid, I do have to pay for college, so that won't be possible. She tells me that she will try to find me a job and ASURES me that she will call me the next day. She does not. I try calling her two days after that and she does not return my call. FINALLY, a WEEK later she calls me to say that they are not willing to hire me since they would have to train me and I would only be around for the summer. I explain how frustrated I am because of all the miscommunication and she hangs up on me. If this is how this practice treats their people, I can only imagine how it treats it's animals. I am extremely disappointed. read more

I found this vet through some online reviews and am really pleased with the expertise and level of care they give. I have taken my 2 german shepherds there and they were adored and examined very thoroughly by dr. herrick (spelling?) and dr. martin (who is one of the principals). my female GS had an ongoing anal gland infection that my $$$$ vet in CT couldn't - or didn't take the time to - THOROUGHLY diagnose and treat. where they had only expressed the glands and put her on 2 different $$$$ antibiotics (which didn't kill the infection), dr. herrick and dr. martin immediately looked deeper and proposed a much more effective diagnostic and treatment plan, first by doing a culture to see what exactly was causing the infection and which antibiotics were resistant. they treated her longer, made dietary changes, some holistic recommendations and wanted to re-check her several times. the infection cleared up completely and she has had zero problems since. the office looks very modest, and they can often be behind schedule, but these are not 2nd rate vets. I am very pleased with their extensive knowledge, excellent bedside manner and care for my dogs. they are also all around friendly people who are happy to take time to talk to you, make recommendations about anything you need, swap some stories and do their best to work with you if you are looking at a huge bill. your pets will be in great hands! read more

The location in 127 E Woolbright Rd is awful. If you have insurance, forget about it. They will not going to submit a claim for you. They said they would, but they never did. Then, when you need the medical records to submit the claim yourself, it is a nightmare to get them. When you get there for the first the play nice, but then, once they got your money and you call because you need something, they are too busy for you. The first time I saw a female doctor. She sounded like she is going to give me lot things for free that my pet did not need at the moment, and I did not asked for. Then, they gave me bill at the front desk. I paid for it. I got back to give them a second chance. This time it was worse. The doctor (a male) is anything but humble. He spent all the time talking about how awful another client was because she did not think he was great. I almost play the song for him "Baby I am worthy." There is not difference between him an aggressive used car salesman. Save yourself a headache, do not go there. After that I went to see another vet. Such a difference like day and night!!! read more