EXCEPTIONAL SERVICE - HIGHLY RECOMMEND!…read more I had an outstanding experience at RNR Tire Express on N. Main Street in Suffolk, VA, and I especially want to recognize Service Representative Baconta Buffalow for going above and beyond. After noticing my driver's side rear tire was low, I filled it and discovered a nail embedded in it. On top of that, my front driver's side tire had an inoperative TPMS sensor. I had an important appointment about 40 minutes away and very little time to spare after work. I stopped by RNR Tire Express hoping they might be able to help on extremely short notice. Not only did they assist me--they exceeded every expectation. Mr. Buffalow listened to my situation, understood the urgency, and immediately coordinated with the technicians to take care of my vehicle. While inspecting my tires, they also discovered internal damage in the tire with the faulty sensor that would have caused a dangerous failure if left unaddressed. Thanks to their thoroughness, they likely prevented a much bigger problem. Despite the last-minute request, they completed all the needed work quickly and professionally. The pricing was more than fair--especially considering the urgent timing--and they even applied a military discount without me asking. I left with peace of mind, safe tires, fully functioning sensors, and tremendous appreciation for the entire team. I highly recommend RNR Tire Express in Suffolk, their skilled technicians, and especially Mr. Baconta Buffalow, who made the entire experience smooth, efficient, and stress-free. This is customer service done right.

Excellent experience, I made an appointment on my lunch break as I work in Suffolk and live in…read moreNorfolk so I am not familiar with places here. They got my truck in when I was scheduled and completed my tires before my lunch break was over. The waiting room and main area was clean and inviting. I will 100 percent use RNR again. The staff was really nice as well. Thank you!!!!

Service request completed pretty promptly even though there was a short wait on not in stock tires…read more Dependable company have used in a few states consistent great service

Horrible customer service. Went to the store anti get tires replaced on my vehicle. Paid for the…read moretires and was told we would be called when the tires arrived! We never received a call. We called and were told the tires had arrived. We then had to make an appointment to get the tires installed. We arrived and left the car and the told we would receive a call when the work was completed however again we never received a call. When we called to inquire, we were told the car had been ready for two hours!

Walked in during lunch and was still greeted within 5 minutes and tires installed within 20 mins of…read moretime. Prices were also very reasonable and customer service is always top notch.

This place is great. Hav been there a number of times and they get me right in and get things done…read morequickly and affordably.

I took my traverse there for a state inspection. They were very accommodating They also aligned my…read moreheadlights for no charge. I would definitely go back as they were professional and knowledgeable.

David Harrell and his team at Suffolk Automotive Services are absolutely amazing…read more This is the only trustworthy car mechanic I would recommend in the area They are very efficient and knowledgeable they give it to you straight and will not charge you for unnecessary things or imaginary things like blinker fluid This is one shop that does not care if you are male or female they will treat you with the same Dignity and respect no matter your pronoun They offer warranties and very reasonable prices If for some reason they can not get the job done they will find you the right references I've been coming here the last few years and my company now uses their services for our fleet repairs also The receptionist Megan is amazing and super quick to help you with a smile All the techs here are polite and hardworking This is the best mechanic in Suffolk and in my opinion in the 757

Replaced my truck's exhaust gasket after it had a leak. Finished the service in only two days. Also…read morediagnosed the problem very quickly and gave a fair price. Will come here again, even if it's much further than other mechanics

experience here was not good enough to meet my expectation,was supposed to diagnose a issue on a…read moreequinox and havent received any new information regarding what the problem is in 3 full days with no call.

Great people. Great Work. Reasonable pricing that saved me money, time, and maybe an accident. I…read morethought I only needed a front end alignment on my 4 Runner. The tech showed me a strange wear pattern on my front tires and a couple of patches I was not aware of, on a back tire. They recommend that I change out all 4 tires and to rotate every 3-5,000 miles. They fount that exact same off road tires for $75 less per tire than I found anywhere online. The 4 tires, mounting, balancing, install, and front end alignment happened in 3 hours on the day I first called for an appointment. The people are very friendly and kind. I could not have asked for a better first time experience. The waiting room was full of repeat customers. They also do inspections. I will absolutely go back again. I trust them.

I walked in for an inspection. The lady behind the counter was very pleasant. She told me there…read morewould be approximately a 30 min wait and then it takes about 30 min for the inspection. I was in and out in 30 min total. No issues with my inspection or the service whatsoever. I was a few days late on my inspection and had tried another popular place in Portsmouth, which was an exercise in mass chaos. So glad I left and came here instead. They treated me well.