This wonderful company showed me nothing but kindness and courtesy. They did an outstanding job on my Kia Soul; it looks brand new! Everyone in the office was very professional and helpful. I received texts during the process letting me know the percentage of the work that had been done. I highly recommend Color Magic!!! read more

Picked my car up 2/9 on 2/10 my new $900+ headlamp light that was just replaced during repairs stopped working. Called them talked about the issue they made an appt for 2/11 at 9am. At 8:03 this morning I had a voicemail stating that she talked to the tech and he stated that my connector to my headlamp had corrosion and that was why my headlamp isn't working. (I was never notified of this and wanted to know why they would plug a a connector with corrosion into a brand new $900 headlamp without notifying me) and she said it was her fault because she didn't know I was gonna pick it up so fast. (I Should have been notified during repairs) I was upset asking her to make it make sense she said she didn't like the way I was talking to her and hung up on me. Called back was told the tech cleaned it up the best he could (again why wasn't I notified I would have paid out of my own pocket to replace the harness if needed but I wasn't given that opportunity or even made aware of the issue) I feel like I was given every excuse in the book and when I told the Second Lady she said well we have apologized. Apologies don't fix the problem. And I would not let these people work on my bicycle. What a joke with their guarantee on repairs and their warranty. read more

I will always check Yelp from now on! I had the most horrible customer treatment in my entire life and I'm a senior. This companies treatment of me was absolutely unforgiveable! Never go here if you have other options and you definitely do. I simply called back in with questions about what exactly was going on with my car after being told the most absurd information about my repairs. They made me nervous to even ask a question and I was right. After trying to ask one question about was was actually going to be done to my car, they basically fired me as a customer. I was told to not come there and they hung up on me. I couldn't believe it but after coming to Yelp I found out its not just me. Im so glad they did that to me and now I can go somewhere that will be more explanatory with me. They were charging for crap that was totally in no way needed. They however didn't know I'm from a lifetime of experience with Car lots and service but I let them make that assumption. I think they assumed I was a female and I would have no idea what was going on. I just think that they were aware that an insurance company was paying for my repairs how dare I even begin to ask questions. Even though it wasn't my money I was still concerned over what they were telling me. My two 22 year old daughters told me as soon as I got back in the car that there was no way I should have my car repaired with Car Star. Even two young girls knew they were scamming or should I say padding the claim. So absolutely sad that any service oriented company would handle any customer in this manner. I grew up on car lots so I know enough to catch the problem. If you as a company can't be honest and fourth right from the jump, I'm not going to trust you with my car at all. The insurance company was paying them directly and still they said that until they had my car they would not order the parts because I may not bring my car to them. That's the most ignorant statement! If they were getting the money directly then I would have to go back to them or my car wouldn't get the repairs it needed. Do not trust these people! I might come back and rant more. It's so sad to see that customer service has gone by the way side with these millennial people. read more

I had my back bumper of my dodge Durango buffed just over last week. I just got it back and the settings are all changed in my vehicle also has been driven on low range since I picked it up and now shifting funny do to someone changing settings on the AWD and changed it to low range they was nice enough to detail the inside of my vehicle but why mess with serttings inside I have no idea!! if my transmission goes out CARSTAR Collision will be fully replacing any damages! read more

Got my car back after 3 months in shop(supply issues which is understandable) and the car wouldn't start. To make things worse, they put the WRONG SEAT in my car and tried to cover it up with a plastic sheet so I wouldn't notice. Very deceitful and inexcusable. I will never recommend this place to anyone based off of the dishonesty they displayed.. read more

A 16-year-old knocked my Honda Element across a road and through a fence. I was expecting to lose my car but ColorMagic CARSTAR worked hard to ensure that I didn't. Great service, friendly staff and excellent communication. I am so grateful that a dear friend recommended them. He should know; he installs auto glass for a living and knows the business. So many thanks to Matt and his great team! read more

We have had several cars repaired at ColorMagic Carstar and the work and customer service have been top-notch! It will always be our place to go for future bodywork. Thanks to Matt and his team for a job well-done! read more

I just had my car repainted at Carstar. I was so impressed with everyone that worked there. They were so helpful and knowledgeable about what needed to be done. They worked tirelessly with my insurance adjuster to get done what was needed. I recommend them very highly. I would most definitely use them again !!! read more

HORRIBLE CUSTOMER SERVICE. Not only did this place take an extra week with my car, when I got my car back it was not fixed properly. They wanted to proceed with saying these problems were a "fluke" to happen at the same time and that it wasn't their problem. My car is a 2019 with less than 30,000 miles on it and I hardly drive, not cool guys. DO NOT BRING YOUR CAR HERE! read more

Brought my 2021 jeep wrangler rubicon in after getting rear ended. They fixed the paint and replaced the bumper within three days and washed and. leaned my car. would come here again! the manager has a tight grip on operations and knows what he's doing. read more

Someone backed into my headlight and drove off but left their insurance information on my windshield. The people at Color Magic were amazing at keeping me updated throughout the process of my car being repaired. After 4-5 days my car was ready to be picked up and is as good as new. Awesome job & great customer service, strongly recommend. read more

They messed up my windshield wiper fluid somehow when they fixed my car. Additionally, the front splash guard of my car that they fixed was not screwed in all the way and recently fell off. read more