First and foremost, my sincere appreciation to the Colortyme team located in Waipahu from management, sales, and the folks that transport the merchandise to the homes. Impressive service, customer oriented, professional, hardworking to ensure customer satisfaction has been met as they all go beyond their scope of work requirements; main catalyst in being successful and meeting customers objectives. A week ago our washing machine was no longer operational. So, my spouse and I decided to visit Colortyme, and upon our entrance, we were greeted by the facility manager Lita, and we told her what we were looking to purchase. She immediately escorted us to the display area. Wow, what a variety! Lita was very knowledgeable and detailed as she explained to us about the specifications and capabilities on every washing machine available. Because there were a variety to choose from, my spouse and I decided to discuss it at home before we could make a decision. Couple days after, we both reached an agreement. So, I returned to same Colortyme establishment and was not expecting the welcome treatment as previous visit, but I was wrong. Melinda immediately provided a warmth welcome as she made me feel comfortable that I was at the right place. I explained my intention and she expeditiously conducted the closing of the sale; well-versed in conducting her duties. I requested to Melinda if they could deliver the washer the same day and she responded with a smile "of course". The delivery folks came within minutes after reaching my destination--home that is. Can't ask for better delivery personnel as they were cautious in unloading and moving the merchandise as they even placed and hooked up the water gadgets and both delivery personnel were very respectful and responsive to where I wanted my washer to be placed at. In summary, my experience with the Colortyme team in Waipahu defeats all retail establishment employees that has provided service to me and my spouse as they are astute in recognizing their store's main program activities. Awesome work to all! Thank You!! read more

Me and my boyfriend have been looking to buy a couch for our apartment for over a year now. We've been to C.S. Wo, Inspiration, the NEX, but as most know, furniture isn't cheap. Especially when a payment plan isn't available. My boyfriend works full-time to keep us afloat while I'm a full-time student working very part-time. Most millennials live paycheck to paycheck, and forking up $1,000+ for furniture is uncommon. We were a bit skeptical to hear about Colortyme's easy rent-to-own system. Regardless, we sent in an application, and went over to the Waipahu store. We were politely greeted by Lita, which to me, was shocking since most furniture salespeople don't give younger individuals the time of day. She was so genuine and kind. You can tell Lita is passionate about her position because she wanted to make sure we were getting all the assistance needed to find the right product. The approval process was easy. You need to bring in income statements and your rental agreement. They make it so much easier to purchase furniture than to borrow $100 from a financial institution. I highly recommend you get your furniture from Colortyme as the customer service is phenomenal, there's a good selection, prices are realistic, and a payment plan is available. This is such a good idea for the younger generation moving out and looking for furniture. Thank you SO much, Lita. read more

That fat girl at colortyme PAY DAY LOAN SECTION IS REALLY MEAN!! she never smiles, I've been a customer since they opened and she's the only one I dislike. I don't understand why she never says thank you or greets everyone like all the other wonderful people she works with. I dread doing business with her. I only like her two other male associates that works with her. She's the only female and she looks at everyone with this ugly demeanor and stink attitude. It wouldn't hurt to smile. I'm considering going to another location then Waipahu, because It doesn't feel good to feel unwanted.. Even if we're going there for simple things like to pay for our bills and send money. Over all she should smile and feel more appreciative towards her customers and the people around her. I don't even know her and It feels like she has a grudge over people. I don't like that at all. MAHALO. COLORTYME is still a great place, but over at the pay day loan dept. that lady doesn't always look so nice. She don't talk that nice either. I wish her the best...... read more

This place is amazing. I was really hesitant to come here. Due to the past experiences we had encountered. We just moved into our new place, me and my cousin was window shopping and getting quotes here and there. Wasn't really looking to get furnitures that day. But when we got in, we were greeted by a staff... She was very friendly and listening to what we had to say. When we asked a bunch of questions she immediately got her manager to assist. Manager Lita came and was extremely friendly and very professional. She listened and then made recommendation to best fit out needs. I didn't feel pressure and she made our whole experience there warm and settling. We ended up leaving with our whole matching living room set. I would highly recommend going to Waipahu location and ask for Lita... it's worth it. I am pleased and happy... Thank You Lita for making it effortless for us. read more

My Wife and I were originally doing business with wahiawa location until they started to become very inconvenient and didn't appreciate our business with them so we took our business to Waipahu location and the difference in this location is noticeable as soon as you walk in. Their employees all have a welcome smile with positive vibes. We specifically worked with Lita the manager and her sales Jazz who were extremely helpful and willing to work with us openly. We are grateful for the experience with them that we are continuing to go to their location for anything we need. Also the delivery crew is beyond amazing to work with. Honestly overall super professional with customer service and they are the "go-to's". read more

Lita Antone. One word, ASTOUNDING. She helped my mom and I both in one visit. Helped my mom out by letting her pay off an item she was renting to own, and got me a macbook air. Just an amazing visit. Made us both feel at home and comfortable. No making us feel bad nothing like that. Love that about that place. If you need any type of help renting to own something go to this Colortyme. The staff there are friendly, and it my Laptop was very affordable as well. This will be worth every cent you put in. Hugs & Kisses Lita, thank you for my MacBook and for helping my mom out too! Will be back to do more business! read more

The service here was amazing! I called in on a Friday the day before I was moving into our new place with NO funiture. Lita was amazing from the first phone call to delivering as promised the next day. I cannot express enough how amazing they were in the store to help my family be comfortable in our new home. Tu and the delivery team we so awesome about delivering and fitting it in to be their last call of the day. I truly appreciate the value of customer service they have here and would recommend them to anyone. read more

Excellent service! We worked with Lita and she was extremely welcoming and patient with us and our current situation. We entered the store to check out the prices and left to compare prices with rent-a-center in Waipahu (by Savers). Prices there were too high for us at the time and there were little selection. We went back to Lita and she was still welcoming of us. They are willing to explain everything, answer your questions and work with you! read more

Colortyme Waipahu is very inviting, the greetings we get from the store manager Lita is very professional. The customer service is outstanding and the staff are always willing to help and answer any questions we may have. I have been an ongoing customer for over 4 years and I can always count on Lita and her staff to give me the best prices and service. Waipahu is the only store that greets with aloha. read more

Walked in and was promptly welcomed by sales rep. I was tentative to come due to my past experience (years ago) but today my faith was restored. Manager Lita was more than accommodating when it came to my concerns with a certain floor model. The entire experience from beginning to end was effortless. I look forward to continue with this establishment for years to come. Youve gained a customer for life. read more

I have been a long time customer with colortyme waipahu and have had nothing but the best experience from store manager Lita. She always updates us with new merchandise and specials going on. Lita and her staff are well educated with their merchandise in their store and the only location that greets you with love upon entering the doors. I highly recommend this store to everyone I know. read more

i had a bad experience with this company especially waipahu location, the manager was so mean to me Lisa or Lita)forgot the name because i was so embarrassed already because i coudn't pay on time i was delayed for 1 month lose my job so i had financial problem i tried the payday loan here. if you have financial issues/problem this is not the right place to go they will harass you read more

Very good customer service, once we came back for our furniture to pick it up they gave us delivery for free. The movers took off their shoes before entering the house without even being asked plus when we offered to help them they said no. Very pleased with the customer service of the place as well as the overall prices of their items. Thank you Colortyme! read more

So I went to check out rent a center and they was so unhelpful, so i looked online for another rental place and Colortyme popped up. As soon as I walked in I was greeted and got help super fast. Lita the manager was really nice and helpful and also georgia they both was the bomb smooth process to rent from them. I highly recommend checking them out! read more

The Staff at Colortyme in Waipahu were Awesome!! Great Customer Service! The store manager, Lita Antone and her Staff was professional and efficient. I would recommend this store to anyone who is looking for amazing products, affordable prices, great deals and professional customer service. Thank you Lita and your staff for the awesome service. read more

Lita the manager at Colortyme is exceptional. She was very helpful and couldn't ask for better service. Her laughter combine with her gracious professionalism is a gift to Colortyme. Thank you again Lita for taking great care of me and my purchases. read more

This location is awesome. Good service & will really help accommodate you and your needs. They went over and beyond for me & it was very appreciated. Highly recommend this location because if they blessed me they'll bless you as well. read more

I've been renting from this ColorTyme since 2007. Great deals and very friendly staff. I highly recommend this location, they will work with you. read more