They installed my internet in a dothan address instead of my actual address. When i called to fix…read morethe problem they said "because you requested a change of address we can't get you connected until monday and you will need to be present for the install". If this wasn't my only choice for wifi i would not use them over all this should never have happened and they should have fixed the mistake today since they set up the account wrong.

I had a very good experience with WOW. It was time to disconnect the cable, internet and phone…read moreservices. I called WOW to inform them of the planned cancellation. The gentleman on the phone gave me instructions as to what to return and sent me a label for the modem that I needed to ship back. All I had to do was package the modem, put the label on and take it to a Fed Ex drop off. Shipping was paid for by WOW. I was given the prorated bill to be paid and everything with this cancellation went smoothly. Thank you WOW!

The internet and cable service imo was above average. I rarely had an outage, and the internet was…read moreplenty fast for my needs. The problem is the cost. They raised my bill to $298!! A bit much don't you think? I would have stayed with them if they lowered the price by $100. They would not so I canceled. Found a way better price about 2/3 less than I was paying with faster internet and more channels.

Had Mediacom for 2 years and lost service for 15 times. The longest it was out was 3 months…read more They ran cables from the neighbors houses 400 feet long threw back yards and never buried them. This is the worst internet provider in the world!

BEWARE of XFinity / Comcast! Signed up for Internet service @ $60 per month. Several months later,…read morethey DOUBLED my monthly bill from $60 to $124. Never received prior notice of this insane increase. Called multiple times regarding the matter. Each time, I was "referred" to someone else. Finally talked with a rep who said a mention of the increase was on page 3 of statement. Never received statement. Then I was told that I should look up my account online "every" month to verify my monthly bill. I was told that bc I was an existing customer, they could sign me up for SAME svc I was receiving at $60 for only $105. BOTTOM LINE: If u use XFinity/Comcast, read ur paper bill thru page 3 snd/our check ur bill monthly online so u will know if ur bill will also double. Bye XFinity!

Okay so I called Sunday about my cable being messed up. This company is a joke I just found out the…read moreentire apartment complex has the same problem. You see the problem with these big companies is they don't care about the costumer all they care about is money. So that they can pay these big dummies that run the company a big salary So you when I called they knew what the problem was. Xfinity is a fucking joke.

BLAKE IS THE BEST!! I never have a good experience at phone stores and he made it so easy and was…read moreso kind!! Give that man a raise!! 10/10 love that place!

This is not about this particular store, but rather Verizon Wireless as a company…read more Verizon wireless is totally inept. I have an issue with a final bill, I left because of terrible service, and these folks cannot even manage to get this straight. On the first call I was transferred 8 times and wound up being connected to a credit agency and the second time I was transferred 10 times with the same result. Verizon used to be a great company and I was with them for over 15 years, but then they lost sight of their most valuable asset - their customers. I left them and paid all I owed, with a customer service rep taking care of the business. Then all of the sudden I get hit with the $80 charge that was already dealt with. Even though disputed, they have put this on my credit history. That is a bush league move, especially when the customer has ALWAYS paid his bill in a timely manner. Verizon has turned into a predatory company with NO respect for customers. They do not care about the issue and they just say they are right no matter what. Do yourself a big favor and DO NOT ever be associated with this company. There is much better out there at much better rates. They have destroyed 15 years of my loyalty to the point I will never use them for anything ever again. Maybe if someone at Verizon does care they can contact me at mjm7577@gmail.com. I throw that out there but expect no results seeing the way these folks operate. Let's see other firms keep doing better and better - maybe the giant will fall and decay, just like other arrogant firms who thought they were too big to fail. Yes Verizon, you are failing badly!!!!!

My husband arranged for Dish to come and install our Google Nest Learning Thermostat. For some…read morereason the install was free, which was nice! The only glitch was the installation was initially scheduled for Sunday; however, Dish rescheduled it for Wednesday via an email that my husband overlooked. WE have an aggressive dog, and we have to medicate him when strangers are in our house, so the installation appointment change messed up our day due to medicating our dog unnecessarily. on Wednesday, the technician showed up, was extremely polite and spent about 2 hours on the installation. He updated hubs' phone with the app and walked him through using the app. Unfortunately, the second Google thermostat we bought doesn't work on split system HVACs which means we will need an additional installation for that thermostat. I thought the Dish technician did a great job and I would recommend them and Google thermostats!

The Hubs signed us up for AT&T fiber and the guys who installed it were very polite, hard working…read moreand nice. Their account executive/sales rep was also very friendly and thorough and pleasant. We have had no issues with their service and zero disruptions. As an aside, my stepson worked for AT&T for several years and I noticed they do offer their employees a nice benefits package which is really rare these days. Although I was not displeased with our previous internet provider (spectrum) my husband was interested in the deals and faster internet speeds offered by AT&T. Their team showed up on time, got the job done and did a great job! Thanks AT&T fiber!

Shame on you @att. This is borderline #elderabuse . Charging my Mother in law $50 for 786 kbs…read moreinternet speed. That's barely dialup speed. Customer service would only offer a $5 discount, no other plans. Which I find hard to believe in #Huntsville AL. Fortunately WOW internet is being installed, tomorrow, 200Mbps for $35.99/mo.

When it comes to products and services I admit I am a bit hard to convince on how good they are and…read moreI don't go by word of mouth and reviews alone. I was reluctant to try this internet service as I was afraid it would turn out to be like all the other services I had in the past which is a lot and the totally unreliable services I got from the ones in the past but I gave them a shot and chose the cheapest package they had and to my surprise they wound up being the best of all. Even at $59.95 a month I can run my online weather station 24 / 7 plus run all 3 of our TV's, play games on our phones, run our computers and laptops and our tablets at a comfortable pace with no problems whatsoever. We have had 3 strong storms come through here and the first thing I thought was oh boy we're gonna lose our power and internet but to my surprise our internet never even missed a beat. All in all, they exceeded my expectations completely. Well done guys keep up the awesome work you do.

From the owner: Local Service. read more

I needed a new phone because my existing phone stopped working and the technician took the time to…read morework out an arrangement so that an existing protection plan could be used to service my existing phone while I got a new one. On top of that it was arranged so that my monthly payment went down with the My Verizon Auto Pay. I am very satisfied.

I have been standing in line an hour, while three employees are assisting customers -- and several…read moreemployees in the back taking breaks.

I've got a deal right now for mobile and internet for 50. a month. I've had it almost 2 months and…read morethe internet is so weak that my TV won't pick it up. A lot of time my phone says no connection at my house. I will not say that the service isn't good because I know some people have no problems but where I live in this house it does not pick up. The service you receive from any company as far as quality goes is going to be based on the EXACT location you are getting that service. I wish that it would have worked but I didn't get that kind of Luck with them but that does not mean you won't.

Excited to have Spectrum putting in fiber optic cables in our rural area…read more Hope to have their bundled services soon I have heard that they have good prices Will gladly be trying their services Been with AT & T forever,not happy with their prices