Great company. They have an answering service and technicians on call for emergencies. Received a…read morecall the next business day as our problem of course occurred on a holiday weekend, and they sent out a tech that day. Very knowledgeable, courteous, and friendly. Thanks David!

Excellent company. The woman answering my call was helpful in setting up a service call for my…read morecondo rental. The technician who came over was so helpful in resolving the problem and gave my grandson (the tenant) some helpful suggestions on better air flow. They called him directly before the tech arrived so communication was seamless. I was totally impressed and will be using this company for any future work.

Cameron came out to our house in February to give a quote and stood by that number even during…read moreCovid. He was efficient and explained every detail to help us learn the furnace he was placing in the house. He cleaned up every tiny piece of mess that was made! The entire experience was perfect and not once did I have that gut feeling of "this might have been a bad decision". Good vibes brother, good vibes!

Cameron is an absolute rock star. Not only did he severely beat every other estimate that I got, he…read morehas maintained complete flexibility through the entire process and installation. Highly recommend this company for ALL of your HVAC needs. Will definitely be continuing business with this gentleman for all of our future servicing and repairs. No need to look anywhere else.

I called them last week for a service and setup an appointment. They called me during the morning…read moreof my appointment to let me know they had a couple of emergency AC calls and if I was willing to move mine, which I had no objection at all. Bob came today and he immediately identified a problem with a component which he replaced. He tested both systems (AC and furnace) and in a couple of hours it was all set and done. He even offered me a coupon they had to lower my payment. Great service, very professional and mindful of keeping everything clean. I definitely recommend them.

Unprofessional. Lack of communication. Fixed my furnace on…read moreTuesday. Had a gas leak on Wednesday. Phil, the owner, was awful. Don't waste your money. Go anywhere else. I beg you.

Fantastic outfit all around. After getting quotes from a few different companies around, Home…read moreEnergy Solutions stood out as they were the only ones that really seemed to know if they were talking about and weren't only interested in trying to upsell me a bunch of stuff. I didn't need. Shaun talked to me about what furnace was really most efficient for the size of our home and where we could get more bang for our buck on things like proper duct routing vs a more expensive unit, where we could probably benefit from more insulation and why some of the pricier things we were initially looking at weren't really necessary. Him and his crew went the extra mile on the install making sure everything was set up properly, and even stopped by after leaving one day just to make sure everything was tightened up properly. It's been a couple years since we've had the furnace and air conditioner installed and we haven't had a single issue, and we were delighted to see our power bill go down and our comfort level to go up as a result!

We chose to hire Home Energy Solutions, after hearing great reviews from the Fair Housing Ctr. of…read moreKalamazoo, and could not be happier with our decision! Shaun is knowledgeable, professional and fair, and we will be calling on him for any of our future HVAC needs. Navian Tankless Water Heater

Great went out while away on vacation and during a Sub-Zero day, the heat failed. They came at…read moremidnight, house was 37 degrees, -12 outside. Got it fixed, safety tested and warned up! Super responsive and courteous! 45 from phone call to arrival. Very reasonable pricing.

Field Plumbing and Heating has always treated me well. They have been available when I needed them…read moreand have done excellent work. The service technicians are always polite, pleasant and considerate. I have always been pleased with their service.

If you are looking for good customer service and techs that are seasoned and not being trained on…read moreyour equipment then I recommend not using Bel-Aire. Note, about the warranty - "what you think costs the least ends up costing the most". I feel Customer service starts with a phone call, their communication was fear based and power driven.

Bal-Aire installed a system on my new home and failed to register it with Lennox. This made my…read morewarranty 5 years instead of 10. Cost me $4,000 to replace it due to their complacency. Don't recommend.

I've used Fleetwood's several times, including a new a/c system, and they were very professional,…read morefriendly and thorough, checking my heating system while they were there.

They did not pull my permit until 11 days AFTER installation. State of MI code mandates permits are…read moreto be pulled prior to any work done. I paid my deposit on May 7th, furnace was installed on May 20th, they didn't pull the permit until May 31st and that's because I called the office to ask about my rough inspection. Office staff LIED to me saying there was an "problem" with the permit. The "problem" was they didn't do their job. I was 3 weeks behind on my remodel because of this. When I called to speak to a manager, the owner (Nick) instantly attacked me saying I wouldn't be happy if they offered me a million dollars, they install 50 units a week so what did I expect and that he didn't want to work with me and he was going to come and rip the equipment out. When Fleetwoods FINALLY called the rough-in inspection, the furnace was NOT installed to code (no fresh air return) and there was a GAS LEAK. I didn't trust their company to finish the job so I hired another company. Save yourself time and stress and pick any other company that actually wants your business and behaves professionally. UPDATE: this is in response to the owner's (Nick) reply below. I copied his reply and added documents below so you can see for yourself the date the permit was pulled. There is copy of my invoice dated on May 7. There is also a copy of the permit- which you can see yourself was not requested until May 31st. I called the office about every 4 days checking on my rough-in inspection. The office staff lied and jerked me around for 3 weeks until I finally asked to speak to a manager- that's when the owner berated me like I was some kind of criminal for wanting my inspection so I could install my drywall and move into my home. I have text messages from the owner stating they called the rough inspection in (which they DID). I hired another company to finish the job after finding the furnace wasn't installed to code. I have documentation of all of this. My GC was the initial contact for the QUOTE. The invoice was paid and emailed TO ME and I was present for the full installation. I called the office several times to request a rough-in inspection and specifically requested that I be the ONLY contact for this job. They said they would come and remove the equipment if I signed a release- I do not trust them not to damage my home and/or reimburse my money. They then offered me a "discount" (which is only a fraction of my out of pocket) on this deal. Those are the ONLY options offered to me. I was supposed to receive a 10-year parts warranty on my equipment (listed on my invoice below) but they NEVER registered mine and now it's too late. My out of pocket expenses with the $ I paid another company, 3 weeks rent while the office was jerking me around, and an after-market warranty is $6,063- and that's NOT including all the stress and extra work I had to do to pass final inspection. If anyone would like to see further documentation proving my statements made here, please reach out and I can provide them for you.

Was having a problem with my furnace? I called them. Had an appointment yesterday between 2pm and…read more4pm. The showed up by 2.30 pm. The technician came to the door and was very professional. The technician worked about an hour and a half and thought we had a problem taken care of. The technician left. About two hours later it started acting up again. I called her after hours phone number . They came back out last night worked again for about another hour and a half was able to find the problem and fix it. The technician was very professional again. I would recommend them to anybody..

It has been years since Jason installed our Heating and AC in both my office and my home the same…read moresummer! His work was excellent and we now are retired and in our new home for 5 years in Vicksburg, after living on the west side of Kalamazoo for 32 years! At my age I remembered his name because he is such a good person and in these times I am proud to say he is a very good Christian young man! He also had a very kind staff that was always helpful. Jason's work was exceptional, and as a retired dentist I had pretty high standards for what my wife and I expected and hoped for, and now we miss the super nice 95% efficient Heaters and AC's and we have wished we had them here but adding retirement to this unnecessary terrible inflation makes us miss our greatest president and we are very concerned for him and what is happening to him that is egregious and we pray for him and everyone we love and are about every day! Jason, we sure miss you and maybe we can get the work we need someday but we are blessed to be here with our family and loved ones! Mike & Kathy Schroeder

These people are amazing! They are punctual, knowledgable, and affordable. The service personnel…read moreare pleasant and professional. Definitely my go-to!

Many years ago we contracted with Mattawan Mechanical to replace the furnace, install central AC…read moreand update ductwork. We have also had a service contract with these fine folks for over 25 years. I just wanted to use Thank You Thursday to commend MM for all the great work they have done for us over the years. Tom has been our go-to guy for all of this work here. I couldn't recommend anyone with more confidence!