I can't recommend David and his team enough--they quite literally saved our lives! In the middle of January I was visiting my family in Fairfax, I noticed a gas smell coming from the utility closet, where the heater was, and the heat was blowing cold air. I searched for a company to call and found David. He answered right away and was at my place the very next morning. I had to be at an appointment the next day, so I left the door unlocked, and David and his team arrived early and worked diligently throughout the day. They completely replaced my family's entire heating system--it was an old 25-year-old unit--fixed the gas leak, and made sure everything was running perfectly. Thanks to their quick response and expert work, I was able to stay warm during the recent snowstorm. Their pricing was also incredibly fair. I called around for quotes, and David's was one of the most reasonable I received. If you're looking for a reliable, honest, and skilled HVAC team, look no further. They saved me from both the freezing cold and from overpaying. Highly recommend! read more

My HVAC unit had a slow leak that had turned into an issue with my downstairs neighbor and David came out right away on a Saturday night to help me out. He was able to contain the issue quickly and set me up with a new HVAC unit at a fair price including installation of a smart thermostat. David and Zabi did a great job on the install and helped explain everything thoroughly. The work was done fast, cleanly and efficiently. I really appreciate how much they have helped me with this ongoing issue and highly recommend using Comfort Defender for HVAC and other servicing needs. Zabi even fixed my front door which was sticking and hard to open and didn't even mention it. Cant recommend them enough. read more

David arrived within an hour of my call on a Friday night. From the initial phone call until the end of service, Comfort Defender exceeded my expectations. David was able to diagnose the issue, walk me through the solution, and answer all of my questions. I am beyond grateful to have found a company that is trustworthy, honest, affordable, and truly cares about its clients. I would highly recommend David and Comfort Defender. read more

Fixed the problem. Since he didn't knock on the door before doing work I have no way of proving he didn't cause the inside issue that he then charged a lot to fix. The price was very high. Left a bad taste. Not going to deal with these guys again. read more

Dropping my review after a recent discovery. Had Airbenders add zoning to my system 4 years ago. Was very happy with the cleanliness, installation, prompt response from the company and the price. A few weeks after the install we had a really cold night and our heat wasn't able to keep up. We awoke to our upstairs being below 50 degrees. The company was prompt to come out and address at no cost and everything continued to work as expected moving forward. Fast forward 4 years. We started monitoring our power utilization at the house as we did a solar project. Solar company recommended we research our HVAC as our power utilization was very high. Upon this research we found out our zoning system was configured incorrectly for our Heat Pump. The whole zoning system was set for single stage heat with Aux and single stage Cooling. Our heat pump is Two stage cool/heat and auxiliary. The Zone Controller we were sold was incapable of facilitating 2 stage heat with Aux and we should have been sold the next model up to be able to leverage the full features of our hvac system. Clear noted in the Zone Controller documentation that was left behind after the install. Assumption: Knowing a lot more about these zone controllers now, and how heat pumps work, my assumption is they had the zone controller configured for 2 stage heat and that one night it got very cold Aux heat didn't come on and that's why our house got cold. Upon their return my assumption is they realized the zone controller could not support my system features, so instead of replacing it with the correct one they just rewired my system to run as Single Stage cool and heat with Aux. Who knows how much this cost me over the 4 year period this was incorrectly configured as the extra stages that weren't being used are supposed system efficiencies. Luckily the repair to swap to the correct Zone Panel only cost around $350 for the part and was easy enough for me to complete myself. read more

I strongly advise anyone considering using AirBenders to call elsewhere! As you can see from my earlier review, I had previously given AirBenders two stars due to their poor customer service, inability to arrive when promised, and difficultly in contacting technicians by phone. My review was replied to by their owner, David Jalal, who proceeded to personally attack myself, one of my family members, and my tenant with false statements and allegations. At that point, it became painfully obvious that my prior statements on poor customer service were just the tip of the iceberg. Anytime a company responds to a complaint with false personal attacks either has a serious miscommunication among their staff or the intentional intent to deceive - which likely also extends to their work. Either way, it's a red flag to choose another company! However, since I had call logs and screen captures to verify my side of the story I posted them on Yelp. David's response was simply to delete the original (incredibly unprofessional) attack and leave a short scripted line and add a bit about being human and making mistakes. Since when is the response to valid criticism with personal attacks a "mistake"? This entire incident reflects even more immaturity in their behalf considering the owner of the company was the one sending these messages. (For what it's worth, I did try to contact him through Yelp before posting those screen captures, but he did not respond.) For those interested, here are a few remarks from that exchange: David/AirBenders: "However at this point we (AirBenders) were informed by (customer) that the tenants would not be home until 6:00 PM. Again, despite the fact that our normal working hours are 07:00 AM -5:00 PM, we agreed to provide service out of regular hours." My Response: As stated in my initial review, the entire reason we used AirBenders was because they said they could provide after hours and weekend service! Their website also states in extremely large text "Always on Call! 24/7 Emergency Service." When they came out on Saturday, the tenant specifically requested an evening appointment on Tuesday and was told (without hesitation) that could be done. David/AirBenders: "(Customer) told (AirBenders) to pickup the part whilst (customer) contacted the tenant, it was agreed that he would call us back with a more precise timing. We did not receive this call. So after we sent out our technician to pickup the part from Gainesville we attempted to call (customer) and the tenant several times with no answer." My Response: As clearly indicated from the call log, there were *no* missed calls or repeated calls. We had a shared understanding from Saturday's initial meeting that the tenant needed an evening appointment. As reflected in the call log, we called AirBenders at 12:45 PM on Tuesday to inquire whether the part was found because we had not heard from them since Saturday. We also called the technician at 1:18 PM, and as we can see from the call log, the technician called us ONCE at 2:02 to confirm the 6 PM repair time. Their call WAS answered as indicated by the screen capture. David/AirBenders: "Later that same night after 9:00 we received a call from both yourself and the tenant at the same time demanding after hours service." My Response: A text message received the tenant at 9:19 PM on Tuesday verifies that the tenant did not know who was providing the service so they could not not have been calling AirBenders! I did not reply to the tenant's text until 10:07 PM (because we were on hold with AirBenders and then eventually were able to speak to a technician -- at 9:57 PM). Furthermore, we did not "demand" after hours service. What we requested, which is far from a demand and wasn't even done regardless, was for the technician to call the tenant that evening and *apologize* for their mistake! As far as we know, the A/C work was done well, but the absolutely poor customer service absolutely makes this company one to avoid - even in an emergency. Personally, I do not believe the customer is always right; sometimes customers can be unreasonable but the reality is (and the evidence confirms) that the unreasonable party in this exchange was always AirBenders. If they would have simply explained to our tenant that the mistake was on their end rather than leaving a new tenant believing that their landlord failed to schedule repairs, I may have used them again if I had a need after hours. Regardless, everything could have just ended there but instead the reaction to telling other potential customers of my experience (through Yelp) was for the owner of AirBenders, David Jalal, to unnecessarily, unprofessionally, and immaturely blame the customer! read more

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I just worked with Dominic to service my furnace and heat pump. He was very thorough in his inspection and service. More importantly, he took the time to explain to me everything he was doing and provided recommendations on what types of filter to buy, etc. I am a Realtor and my clients often ask me for recommendations for contractors and so forth. I always recommend Airbenders because I know that my clients will be satisfied read more

I have no doubt that Airbenders is capable of doing the job. However, you have to remember that these guys, being a business, are out to make as much money as they can. Service seems to be very "hit or miss" and the company's ability to communicate seems to be subpar. I've dealt with Airbenders twice. See below for what happened both times. Encounter 1: Our heater broke in early 2018 and the root cause was misdiagnosed by another contractor, so we decided to try Airbenders. The gentleman who we were dealing with, David, gave off an aura where he looked visibly annoyed and it was as if he had better things to do. David was able to diagnose the issue, but he performed the repair incorrectly (our heating went from being completely off, to being at full blast and couldn't be controlled by the thermostat anymore). We had to turn the heater off and call Airbenders again, they sent out a different technician and fixed it properly on the second call. We were not charged for them to fix their mistake, so that's fine. Encounter 2: Our AC broke. We called, indicating from the start that the AC was leaking freon and we had it refilled last year. They sent out a technician who basically said "yep, it's broken. We'll have someone come out tomorrow to do a leak search." (Still not sure why they weren't prepared for this even though we said that it is leaking freon). We also explicitly told Airbenders to use my husband's phone number as the point of contact number to use, but they kept calling my number (which was registered for the first appointment). So, I guess they didn't update their records properly. The leak search was performed the next day (we also didn't receive a call when the technician was on the way for the second visit, but we received a call the first). The leak search was done, it was determined that the unit was broken for a long time. We were told we either had 2 options: Option 1: Airbenders could replace the coil (Our AC unit is still under warranty) for 2,100 dollars in labor because they have to "perform labor". Assuming that this was 8 hours of labor, we're looking at 262 per hour of labor. Option 2: Airbenders could replace our AC unit for roughly 5,000 dollars for the replacement of the condenser unit (and only the condenser unit) the next day (August 16th) and that the price would be included in the invoice for the second appointment. I accepted this initially, but I decided that this price was too high after getting a couple of other quotes. We cancelled the second appointment of the evening of the 15th. We received a call at about 9:15 am on the 16th to confirm the appointment cancellation. I said yes, we are cancelling since we wanted to receive quotes from other places as well. Due to cancelling the appointment, we received the invoice at ~2:30 PM on the 16th. On the 18th at 12pm (Less than 48 hours later, on a Saturday), I received a call from Airbenders saying "We would like to collect on this. The payment was due on the 16th." After I pointed out that they sent the invoice less than two days ago, and I would be paying by check, I was told "The payment is due when the services are rendered." (it's kind of hard to pay in person when we cancelled the appointment. Also of note are that MAILED checks are indicated to be an appropriate form of payment in the invoice email, so I'm not sure why they're trying to perform collections attempts so soon after the invoice was sent out?) I confirmed with woman calling yet again, that I intend to pay by check, and that whoever had handled our appointment cancellation should have confirmed what method we were using to pay if they were going to start collection attempts less than 48 hours after the invoice was received. The response to this was "Sorry about that. [...] When can we expect the check to arrive???" (I told them it should arrive within 5 business days. I'm not going to be surprised if I receive another call on Monday or Tuesday asking to collect again, at this point.) We ultimately got the leak fixed using a solution that Airbenders did not propose (and was cheaper in labor and parts, so Airbenders wouldn't have been making bank on this fix.) Take away from my description of these experiences what you will. My impression overall is that while I wouldn't call Airbenders a dishonest business, I do think this company will capitalize as much as possible during the more extreme months. They seem to operate by being generous with appointment pricing for diagnosis, capitalizing on urgency. and then proposing the more profitable solutions even if there are cheaper alternatives that are just as effective. i.e., Typical HVAC company practices. Just make sure you shop around. I'd have given a higher number of stars if they were not so poor at communication and organization. read more

As always the people at Air Benders we're professional, friendly and efficient, everyone from those who took the appointment to the service technician who showed up on time and did his thorough inspection as requested. These guys are the best! read more

Like always, David and the AirBender team quickly identified my issue and resolved. This time my NEST said "no power and error 73". Low and behold it was my condensation removal pump. read more

Comfort Defender - Like always, David and the AirBender team quickly identified my issue and resolved. - Heating & Air Conditioning/HVAC Near Me - Fairfax, Virginia

They always miss something. They replaced my Train heating & cooling system. The county inspection didn't pass because they had 5 issues. The owner came and fixed them but still didn't do a good job and it failed inspection again. poor service read more

AirBenders is prompt, professional and trustworthy! We moved into a new house and encountered issues with our heat in the Fall of 2018 - we found AirBenders on Yelp and they were able to make an emergency visit immediately to address the problem! Fast-forward a few months with a different HVAC issue, now in the summertime - this time we felt at ease knowing that we could call AirBenders for help. I left a message and was promptly called back. Despite it being a holiday weekend and the company being completely booked with clients, David personally came to our home late in the evening to troubleshoot and find a solution. He was determined to fully address the issue, as always, with our best technical and financial interest in mind. We've already recommended AirBenders to family and friends - and now wanted to share our positive experience with the Yelp world as well! read more

This company is awesome on so many levels! We bought a house for the first time and we had some painting and electrical work that were underway when we realized our air ducts were not connected properly. The house was cooling it's floor joices instead of the rooms. We were on such a tight timeframe since the painter was still there to patch the work and paint. David from AirBenders came out THAT DAY and fixed our ducts. Then I realized they do so much more than heating and air! I asked David to give me a quote for some other work in the house and it was so reasonably priced we had him come back the next day to demo our closet (there was a weird bench in there). We've now been homeowners for all of three weeks and we just discovered a leak in our bathroom faucet... I'll be calling AirBenders again! read more

We were looking for a humidifier for the entire house and AirBenders was right in line with other quotes. Having had them out one other time, we decided to hire them again. Our initial appointment was canceled because their tech called in sick and they didn't have another to do the work. Things happen, but it was frustrating to have completely rearranged my work schedule and then they couldn't do the work. But once they did arrive, Tony did great work and was very professional. He worked quickly and the humidifier has been functioning exactly as expected. Great job Tony! read more

AC went out on the hottest day of the year (also a Sunday), we were out all day and came home at 9:00pm to a very warm house. Found AirBenders on Yelp with great reviews and 24/7 service so gave them a call and rolled the dice. By 9:30 I had a call back and an appointment was scheduled as soon as the tech was done with another appointment. He was at our place by 11:30 and had the AC back up and running by 12:30. Even given the late night the tech took the extra time to talk through details and check out other parts of the system to provide recommendations and advice. We'll be replacing our outdated HVAC soon and AirBenders will be on the short list when the time comes. I will use them again and would recommend. read more

I recently used these guys to Install a new unit for my house and I was extremely pleased with the level of service and honesty. They provided me a proposal without any pressure and everything was explained in detail to me. I had gotten other quotes also and based on the unit (Trane) they recommended and the work required I was was pleased to give them my business. The technicians were very clean and organized and arrived at the promised time. They did run behind a little but I know the area where they were working was very tight and completely understand the delay it took. I signed up for the annual maintenance contract which guarantees that as long as I maintain that the system is warranted for many years to come. Highly recommend. read more

Called these guys at noon on 18JUN because AC had stopped working. They made an appt for 1600 (or earlier) on 19JUN. Tech called 2 hours early and asked if he could come early. He came early. Friendly, professional, knowledgeable, armed with all tools and expertise; had the AC up and running again in a few minutes. Did a series of other checks to make sure the rest of the system was good to go and had me sign off on a tablet device. Even talked me through what he was doing and answered my questions so I actually learned something. Done. Summary: The tech came on time. He was polite and worked quickly. He fixed the problem. He didn't try to sell me something I didn't need, and he even provided some other diagnostic services that he could have gotten away with *not* doing. He cleaned up after himself, and he used 21st century accounting & payment processes. Final price less than $300. Honestly: I don't think it gets better than that. Well done, AirBenders! read more

We were thoroughly impressed by David's expertise and knowledge. We got estimates from 7 HVAC companies and we were looking to upgrade our a/c, furnace, and water heater. David gave us really good recommendations on how air flow could be increased and improved throughout the house, even recommending that a new duct be installed on the first floor. He recommended a variable speed furnace and fixed our humidifier's water flow problem. It never had functioned in the winter before because the drainage pipe would freeze in winter temperatures but he routed the pipe directly into our sewer so that this is no longer an issue. Now we have a functional whole house humidifier and a hvac that brings the desired temperature in quickly and efficiently. We have to still look and see if we are saving money on our monthly energy bill. David's prices are very competitive especially for Trane which is top of the line. His crew was very courteous and professional and they always wore foot protectors when entering our house. We will sign up for service agreement with them and would use them for future work. read more

Highly recommended. We noticed the air conditioner wasn't working at 4 AM on Saturday morning. Less than 12 hours later it was up and running, better than before, all thanks to David! The first estimate we received was for almost $3,000, and the repair wouldn't be done until Monday. David came out within a couple of hours of us soliciting an estimate through Yelp. He assessed the melted control unit, which had shorted. Instead of telling us we had to replace the unit, David dove in and fixed the air conditioner within a few hours and for less than 25% of the estimated cost to replace the air conditioner. Exceptional service; great value! read more

My insurance company recommended Airbenders of Sterling on Pebble Run for a roof repair. They came out and did an estimate with my insurance company estimate already in hand. After several days I never received a follow-up call and they didn't respond to two phone calls requesting an update. I ended up going with another company. Terrible customer service and a complete waste of my time. I give them two stars for at least showing up for the estimate. My previous review was removed by Yelp stating it was the wrong business. I am reviewing the correct business, I assure you. Although it states they are HVAC, they do roof repair as well. To be certain, I checked my caller ID and called the company to confirm. I'm not sure how they convinced Yelp it was the wrong business. Minus 1 star. read more

Tony and Zafar installed a new furnace, humidifier, air conditioner and thermostat. They provided professional, friendly and detail-oriented service consulting with us as needed. We are completely happy with the results. I highly recommend Air Benders, David and his team actually care about you. read more

Last night, our bathtub faucet handle wouldn't shut off the water, so we needed someone to come out right away. I shut off the water to the house, and I contacted 3 companies. AirBenders was the first one to get back to me, and David was able to come within 30 minutes. He was very friendly and knowledgeable, and got the job done quickly and quietly. The problem was an expired Moen cartridge that had to be replaced. David went out to get a new one from Home Depot and installed it. The faucet handle is now much smoother. We plan to hire David for other jobs in the future. read more

Unfortunately, I cannot recommend this company. Airbenders installed a mini-split in my home. Since installation, the mini-split has rattled loudly at the beginning of every cycle. Airbenders has not been interested in helping me fix the problem, offering solutions that I have tried many times. When the tech came to my house, his response to the rattle was "that rattling noise is coming from a different room." It was not coming from a different room. And another comment from the tech "it might be an internal design flaw, but what do you want me to do about it? I can't take the entire unit apart to see what is rattling." He had no interest in actually fixing the issue. I called the company again to speak with a manager or the owner to find a solution. No response from him. They have nice trucks and a friendly appearance, but in my case, they are not standing behind their products and are only looking for the easy way out. But, of course, they gladly charge me fees. Downvote, 1 star, never again. There are too many companies out there to risk your HVAC needs on this one. read more

Our heat stopped working in the middle of freezing November. Called them in the morning and they came for rescue in few hours. David is an amazing guy. He was very helpful and quick with the problem. We got our new hvac system installed through them. They have been regular with the winter/summer cleaning and always available at the earliest. read more

I put out a blast-quote request on Yelp because my HVAC wasn't putting out any hot air and it's getting pretty cold outside. AirBenders called me within an hour and offered same day service between 12-4, and had the cheapest service call fee ($89) of any of the companies that responded. I didn't catch the technician's name, but he and his partner showed up early in the appointment window and pinpointed the issue within a minute of looking at my system. Turns out, the previous homeowners installed a hot water HVAC that pulls from my hot water heater, and I wasn't familiar with how all the valves were supposed to be aligned. I felt like an idiot, but the technician was totally cool about it, explaining that I have a complicated system and many people don't know how to properly align everything. I happily paid the service fee, relieved that the repairs wouldn't cost more, and both gentlemen were on their way within 20 minutes. Great work and thank you so much for the same day response! Looking forward to sleeping with a few less blankets tonight! read more

I am a Full Time Realtor, Real Estate Investor, Landlord and small time Builder. I have hired many HVAC Companies through out the years. When I met the owner of Airbenders through our Investment partners, I knew from that moment that I have found my HVAC company for all my Real Estate Investments. I like specifics..Here are reasons 1) Yearly Contract. I have 6 Rental Properties. with a small fee, I get to have HVAC system checked twice a year. Keeps my tenants happy and keeps the system in good health 2) David and his team are always available-Weekends, After Hours. Emergency! 3) They send you notification Emails every step of the way. Sometimes it may be annoying., But its good to know who is coming to meet you. I would improve this system a bit, but overall it works for us. 4) They do understand from every Aspect of the Real Estate Investment- I have used them in my new built home, rehab project and small job of gas leak. 5) Price-Its way less expensive than Major Companies.. + I love the name..Whomever came up that name, must be rewarded a Medal :) AirBenders! read more

I use air benders for all my AC needs. Always on time,professional and honest. Highly recommended .A++++ read more

Hands down the best customer service we've experienced from an HVAC company in the DMV area. We've had two service appointments from Airbenders this past year. Both appointments were scheduled quickly within 48 hrs. and cooling problems were fixed within one visit. Also their techs are very informative, answered our questions comprehensively, and provided honest assessments on repairs, not over charging us nor recommending unnecessary services. Highly recommended. read more

Our furnace stopped operating. I had two different local Heating and Air Conditioning companies come and look at it. They gave me quotes of $1400 and $1500 respectively to replace the furnace circuit control board. Both said I should instead of fixing it, I should have them replace the entire system for $10k. It didn't ring true to me so I opened the furnace door and found it was an 8x8 circuit board. I googled the part number and found the replace part and found it only cost $450. In doing so an Airbenders advertisement came up and I asked them if they would install I part I purchased online. They said yes, but maybe they could provided the part and installation at a fair price. They gave me an estimate of $864 for the part and installation. They came the next day and installed the new circuit board which also came with a new igniter for $864. They were honest, hardworking and professional. I will use their services again! read more

I called these guys to assess a few of the major systems in our house. I didn't want to have to call 3 different contractors, and I was really happy that they could do all 3 -- HVAC, electrical, and plumbing. David came out to give assess our systems. Basically he told us what we already knew, that we needed replace furnace, a/c and garbage disposal. He gave us a great price on that, and said he would make everything look nice and just make everything functional. A few days later, their team came out and did the full install over 2 days, and it was overall a good experience. The only disconnect happened at the end, when we got a call that the job was about 30-40 minutes from complete so we could meet them for the final walk through. It ended up taking more like 2 hours, and that was just a big inconvenience because we had to just sit and wait while they finished. The guy that was there to finish the walk through was unable to tell me if everything was done because he only did a portion, so I had to call David to confirm that everything had been done. It would have been better if someone could confirm that everything was done with me in person, after all I'm no expert and I could only take their word for it. Still, the work that I did see was really great and very cleanly done. They took initiative to make our furnace/water heater room make more sense and we are very happy! Bottom line: reasonable price, fast response, they do it all, definitely would use and recommend Airbenders! thank you! read more

Great service and the tech was amazing! Everything you expect but do not often get...timely, professional and courteous! Highly recommend this company! read more

Great service! Fast, efficient, and trustworthy! The technician that came out properly diagnosed and fixed our old hotel style heating/AC unit. He was direct and upfront about costs, which after later research was at or below the costs of other companies. The technician was polite and very personable! I would recommend giving them a call for any issue! read more

I will give five stars for punctuality, thorough service, and excellent customer service. Our air conditioning unit decided to stop working at 6 pm on a Wednesday night in the middle of a heat wave. AirBenders was able to make a night call with extra charge, but the house was still pretty cool from the day so we decided to wait until the morning. They made an appointment between 8-10 am. Our service guy arrived around 8:15. He immediately knew the problem just from the sound it was making, diagnosed the problem, and had the AC running within 30 minutes. It ended up being the fan which if had overheated it could have blown the whole system so I am so thankful they were so quick to get to us. Highly recommend!! and he was also very helpful in discussing maintenance and possible upgrades in the near future since our HVAC unit was from the previous owners and it's time is nearing the end. read more

AirBender is the best. Incredibly knowledgeable, great customer service, and very competitive pricing.

Called Air bender late morning about my hot water heater which had leaked most of the water out of the tank into my basement. Needless to say I had a real mess and emergency to deal with quickly. Sadaf made my day by getting a crew of men to install a new hot water heater. Tony along with two helpers installed and removed the old tank. They were all professional and extremely neat. Spent a lot of time to remove all the water . Tony took the extra time to give us valuable information to avoid the problem again. We were so pleased with their workmanship that we had Tony and the same two gentlemen install a humidifier the next day. I highly recommend this company and their professional team. read more

Called for an estimate and was told I would receive a call back from a technician and did not. Called to follow up and again, was told I would receive a call back from a technician and did not. Don't waste your time. Edit: Got a call back/VM after writing this review, but have already moved on with another company. Did not appreciate the tech lying about calling me several times previously - I doubt my phone didn't ring / show a missed call all the other times but suddenly works after this review is posted. read more

Airbenders came in on Sunday and to fix an water alarm issue. Took the holiday hours rate of $250 The plumber could't fix the issue, the reason, he didn't have some snake with him to unclog a drain. Asked for a coat hanger, kept toying with it for quite some time. I think the snake is something a must carry tool for a plumber (I could be wrong here)!!! Also used my personal vacuum. Again I think they need to have these basic tools. Said he will return the next day to fix it, we agreed upon a time, 1pm 10/9. There is no show the next day - all this while he had switched off the AC before leaving on Sunday. Turns out to be one of the hottest days. Inside temp was 79 F After calling 2-3 times AirBenders office, they'll ask all details and address but no follow up. Finally someone calls in the evening to set up a new time. The following day the man shows up at 10am, with the snake and demands another $250 for fixing the clog. I wished Airbenders should not have chargers me again for the inconvenience caused. If the work was not important to me, then why would I have called them on a holiday and paid extra $$$ and then waited two more days to really fix it. This is what I had to go through for having used AirBenders before!! Highly unprofessional. read more

Called on June 1, 2016. Appointment set for June 2 between 11 and 2. Heads-up call came at 10:35; Dave (owner) arrived at 10:45. I'm writing this review at 11:15 in a house that is about 20 degrees cooler than it was when Airbenders arrived. I let Dave work outside without hovering over him; when I felt the cool air I went outside to inquire what the problem was (blown capacitor; Dave - who had never been here before, not only had the capacitor on his truck with him, but he had it in his tool bag.) Dave spent a couple of extra minutes with me explaining different things I can do to extend the life of my aging system before presenting me with the bill. I paid $253, which seems a little pricey to me, but... for highly-competent one-day service, I'm more than happy to pay a premium. If/when I need another repair or a new system, I'm calling Air-Benders. read more

I've used this company before for basic HVAC servicing. I called them to have them install a replacement 80 gallon hot water heater. They also diagnosed a faulty water pressure valve. They were prompt and efficient and know their stuff. Will definitely call them for future service! read more

This very professional company came in and diagnosed and pointed out the design flaws in our system. They gave us a couple possible Solutions. They replace an AC unit with the size unit for the design we have. They also followed up by checking all our other systems in the building. Me as manager of Security Public Storage can say they will be the first company I will contact in the future. read more