You know you've received terrible service when you create a Yelp account just to make sure no one ever goes to this business.
I was headed out of town to a wedding in New Orleans and decided I needed to get my nails done. Coming off a yearlong hiatus from no chip manicures, I decided to once again indulge myself since I'd be out of town and wanted my nails to look classy, fun and most importantly chip-free. I am known for having unique and beautiful nails, so I couldn't wait to get my shellac nails once again.
I'm fairly new to the Evanston area and was used to getting my nails done in the Loop. Since I didn't want to make that trip I listened to a coworker and took her up on her recommendation to try Comma. I went in on Monday, November 9th, for a pedicure and no chip manicure. I should've been suspicious when the nail tech couldn't do a design that's featured on this Yelp page. It took her three tries to draw a straight line grid on one of my nails. Since I saw she was having trouble, I told her not to worry about it and had her do black nails with black dots over white polish on my ring fingers. The nail job looked fine and I paid my $93 bill and tipped a total of $15.
The very same night, the polish on the middle finger on my right hand chipped more than halfway off and I noticed ridges on my thumb. No big deal, ish happens, right? So I go the very next day and they fix both nails with no problem. I think everything's well until three days later, while in New Orleans, THREE more nails chip. So, since I had a wedding to go to, I went out of my way to find a nail shop to get them re-polished. Of course I paid for that.
Then, today, November 19, ANOTHER nail chips! So after work I stop in for them to just remove the no chip and polish them clear because I'm tired of my nails chipping and looking very unkempt. I get there, explain everything I just summarized here, only to have one of the techs tell me it'll be 30 minutes before she can see me. When I say I don't have time for that, she asks me to come back tomorrow. Uh, excuse me m'am but I've been to the nail salon four times in the span of a week because of your janky polish. I don't have time to keep coming back to nail shops. I have meetings all day tomorrow. I tell her politely, that I won't have time to comeback tomorrow, and she just says, "sorry," with a shoulder shrug.
So now I'm walking around all chiptastic and more than likely out of more money to fix their shoddy work. I understand things can get busy, but all she had to do was soak off the shellac. It would've taken her all of five minutes to prep me for that. I will NEVER come back to this place and you too, should beware. read more