Our old Blue Star gas range needed new igniters for the burners and the broiler, and a general…read moretune-up. We have not had good luck with appliance repair services in the past (see the usual suspects) and were not looking forward to dealing with this. Seeing the great reviews, we decided to give RAD a shot. Based on our experience, these great reviews are totally justified. Luke at RAD communicates by text. I like this. It's simple and you have a written record to refer to. We provided our information and Luke and Tom were able to come over the next day to assess things and give us an estimate. Communication regarding arrival time was excellent. The estimate arrived early that evening. The price quoted was very reasonable. We already had replacement igniters for the burners. Luke had an igniter for the broiler in stock at his shop. Luke and Tom were back the following day, replaced all the igniters, fixed a noisy convection fan, cleaned the burners and adjusted the gas/air mixture for each one. The old beast now works like new. Couldn't be happier. These guys are really nice, they do what they say they'll do, and they know their stuff. The job just gets done. What's not to like? Sooner or later, another of our aging appliances will need attention. Our dishwasher is the most likely candidate. When that happens, we know who to turn to.

Contacted RAD Appliance Service via text. They were able to diagnose our issue with our cloths…read morewasher and recommending a great solution. Great honest service, I really appreciate it. Thank you Luke.

As a long-time customer of Appliance City, it's wonderful, after a decade of not needing an…read moreappliance or repair, to return in search of a washer and find that the selection and customer service as wonderful as I remember. By last count, I've purchased three washers, one dryer, and a vintage stove - all of which worked way past their warranty, two of which were repaired over-the 10+ years I used them. So do it yourself (and your wallet) a favor and shop here first. The staff is knowledgeable, thoughtful, and well informed; they'll work with you to make sure you're satisfied (Allyson is a gem).

Disrespectful employees to each other and their customers. Called looking for a part. Provided them…read morewith the part number that I needed. Got the part home and it was the wrong thing. Called to find out if I could return it since they sold me the wrong piece and was charged a restocking fee for their mistake.

Our dishwasher wasn't drying the utensils after wash. We reached out to HVAC & appliance repair…read moreguys and Oleksiy responded very quickly. He was able to diagnose the issue and fix it quickly. Very prompt, professional service and reasonably priced.

The HVAC team was communicative, helpful, educational, and transparently priced…read more While we didn't get our issue fixed, they helped us figure out what it WASNT and gave us insight on things we can try. I'd highly recommend them.

Called Appliance Guys because we thought we might have a leak from our washing machine. We were…read moreimpressed by how thorough the tech, Brandon, was in looking for any possible problem. Great explanations, too. We had a follow-up issue and they were again incredibly responsive and helpful. We initially called them on a recommendation from friends and are already recommending Appliance Guys to others.

I've used "The Guys" several times over the last few years, and for various appliances, and can I…read morevouch for the positive results every time. The price structure might be offputting to some (travel fee + additional diagnosis fee + labor cost) but having fast and pro service for your busted freezer a phone call away is a pretty damn nice convenience that I didn't mind paying for. Logan troubleshooted our 10 year old fridge and got it back to status quo in an hour; a previous tech had come out last year to correct our 20 year old GE washer (yea I know, it's time) without breaking a sweat. These guys know their stuff, show up on time, are polite and have all the dang tools needed. Recommended.

Awesome service, they repaired our stove top exhaust fan. Good value and great service.read more

From the owner: Appliance Repair Service Lab LLC delivers fast, professional appliance repair & installation across…read morePortland, OR; Vancouver, WA; and nearby areas. We fix and install refrigerators, freezers, ice makers, washers, dryers, dishwashers, ovens, stoves, ranges & cooktops. Same-day service in most cases, precise diagnostics, OEM parts & warranty-backed work for homes and businesses. We service brands: Samsung, LG, Whirlpool, GE, Maytag, KitchenAid, Sub-Zero, Viking & more. Licensed & insured technicians provide affordable, reliable appliance service with a strong focus on customer satisfaction. We also support commercial clients, from restaurants to property managers, keeping appliances reliable. Office in Portland: 1100 NE 28th Ave, Suite 202.

AH techs have been out several times over the past few years to repair my KitchenAid refrigerator &…read moreanother time for my LG Washer. They were our yesterday to finish a parts & repair for my KitchenAid refrigerator. I have always found their techs reliable, knowledgeable, professional & good communications explaining what remedy is for a repair. This most refrigerator repair issue they solved quickly when another company couldn't plus they are one of the very few that are trained under Whirlpool (mfgr) & specifically certified to repair the products mfg'd by Whirlpool. Highly recommend.

Absolute trash. DO NOT HIRE…read more We bought a new dishwasher from Costco, and it was covered by their 2-year warranty. Within two years, we noticed several issues - loudness, the door not closing easily, and most troubling - a black substance dripping from the door panel. Costco called "Doctor Jay" to come out and service the door. He said the loud noise was normal, fixed the crooked door, and "took care" of the black substance (an oil), stating it wouldn't leak again. Within a week, the oil dripped on the floor again. When I called this service person back, they said there was nothing they could do about the continued leaking oil. So I called Costco again for service. When they spoke with "Doctor Jay," he said that I, the customer, told him we didn't want him to come back, which was a lie. Several weeks later, the door is slighly crooked and not closing smoothly again. Totally unimpressed.

This company showed up without the part needed to fix the refrigerator and said it would be DAYS…read morebefore the part would arrive. I never would have hired this company had I known that a same day part replacement wasn't even an option. Isn't the point of providing the make and model number to ensure that the technician brings commonly associated parts for that machine? It was the thermostat, a common part to go out. This company is rude, unprepared, and apparently just a third party answering service; no wonder the service is so poor and unorganized. I was also never given a diagnostic report with the part number needed, so they failed on all fronts. I will be disputing their diagnostic charge on my credit card as I was verbally mislead over the phone on a recorded line when I made the appointment. I highly recommend you look elsewhere for service. Thoroughly disappointed in these people.

From the owner: Our Senior, experienced Technicians diagnose and repair appliances with precision and efficiency…read more We offer fast, reliable service and transparent, upfront pricing with no hidden fees after the diagnostic visit, ensuring you know exactly what to expect.

Excellent stuff from this outfit. I needed my not-properly-functioning prep fridge fixed, office…read morestaff was easy and pleasant to work with, and they got a tech out the next morning. Tech was fast, efficient, and friendly and gave me a great run down on the inner workings of the fridge. Great experience, would definitely recommend them.

We've called these people for years whenever anything malfunctioned in our restaurant's kitchen…read more Recently we called another company and I mourned the experience and wanted to send D and D some little love letters for being so prompt and efficient and respectful to the staff. And reasonably priced, and up-front about their pricing. So this is my little love letter. Thanks guys. You do good work.

Based on reviews, I presume this guy is still in business. However, after leaving messages over…read morethe past few years to schedule blade sharpenings and never receiving a reply, I'm not so sure. Not recommended if it's crucial that you have a job done.

Patrick was super friendly and helpful. Took my broken mower in for repair, and he quickly…read morediagnosed the problem and fixed it on the spot. Give this man your business!