Needed stove repair. They responded immediately to my phone call, ordered the part, and came the…read morevery next day and completed the repair. Hoghly recommend. Would use them again.

We were so happy with the service we received from Mike, the owner at Appliance City. He explained…read moreall of our options from servicing the old one to buying one of the refurbished dryers he had in stock and really left the decision up to us, we felt no pressure. I learned a lot about the mechanics of dryers and what to look for. This was really helpful knowledge. We ended up buying a refurbished dryer from them instead of repairing the one we had and we're so happy with our decision. They delivered it to us, put the old one back together, and hauled it away. You cannot beat the price or buying from a local Portland small family business.

Our dishwasher wasn't drying the utensils after wash. We reached out to HVAC & appliance repair…read moreguys and Oleksiy responded very quickly. He was able to diagnose the issue and fix it quickly. Very prompt, professional service and reasonably priced.

The HVAC team was communicative, helpful, educational, and transparently priced…read more While we didn't get our issue fixed, they helped us figure out what it WASNT and gave us insight on things we can try. I'd highly recommend them.

Called Appliance Guys because we thought we might have a leak from our washing machine. We were…read moreimpressed by how thorough the tech, Brandon, was in looking for any possible problem. Great explanations, too. We had a follow-up issue and they were again incredibly responsive and helpful. We initially called them on a recommendation from friends and are already recommending Appliance Guys to others.

I've used "The Guys" several times over the last few years, and for various appliances, and can I…read morevouch for the positive results every time. The price structure might be offputting to some (travel fee + additional diagnosis fee + labor cost) but having fast and pro service for your busted freezer a phone call away is a pretty damn nice convenience that I didn't mind paying for. Logan troubleshooted our 10 year old fridge and got it back to status quo in an hour; a previous tech had come out last year to correct our 20 year old GE washer (yea I know, it's time) without breaking a sweat. These guys know their stuff, show up on time, are polite and have all the dang tools needed. Recommended.

Awesome service, they repaired our stove top exhaust fan. Good value and great service.read more

From the owner: Appliance Repair Service Lab LLC delivers fast, professional appliance repair & installation across…read morePortland, OR; Vancouver, WA; and nearby areas. We fix and install refrigerators, freezers, ice makers, washers, dryers, dishwashers, ovens, stoves, ranges & cooktops. Same-day service in most cases, precise diagnostics, OEM parts & warranty-backed work for homes and businesses. We service brands: Samsung, LG, Whirlpool, GE, Maytag, KitchenAid, Sub-Zero, Viking & more. Licensed & insured technicians provide affordable, reliable appliance service with a strong focus on customer satisfaction. We also support commercial clients, from restaurants to property managers, keeping appliances reliable. Office in Portland: 1100 NE 28th Ave, Suite 202.

I am a retired service technician that was employed by ARH (as we affectionally call it). Great…read morecompany as a whole. They care about the customer, first and foremost. In doing so they make sure we are properly trained to all the up-to-date equipment/ appliances and processes. They offer top notch support both trough factory contacts and within the company with highly qualified personal to handle any issue. They are a family orientated company. They know they are not hiring employees, but rather real people with lives. They are willing to accommodate you as family of their own. I my opinion (as a tech of 45 years) ARH is a top-notch company to both work for as an employee and to work with as a customer. Calling ARH for any service, whether it be in or out of warranty would be the perfect call. They will be honest/ professional/ qualified, and they will work for you with the factories to obtain the proper service results you expect. This isnt a paid endorsement at all, nor was it encouraged. These are my personal feelings and observations I witnessed with the many years I have worked for this company. I am proud to say I was an ARH tech and proud of every employee and technician who works for the company that allows ARH to be so competitive within the market that most companies can never achieve. Lastly as a former tech, we love treats. So, if you wanna reward your tech, buy him a doughnut, he (she) deserves it. Keep in mind those behind the scenes as well. Former Tech #13/ Brian

Absolute trash. DO NOT HIRE…read more We bought a new dishwasher from Costco, and it was covered by their 2-year warranty. Within two years, we noticed several issues - loudness, the door not closing easily, and most troubling - a black substance dripping from the door panel. Costco called "Doctor Jay" to come out and service the door. He said the loud noise was normal, fixed the crooked door, and "took care" of the black substance (an oil), stating it wouldn't leak again. Within a week, the oil dripped on the floor again. When I called this service person back, they said there was nothing they could do about the continued leaking oil. So I called Costco again for service. When they spoke with "Doctor Jay," he said that I, the customer, told him we didn't want him to come back, which was a lie. Several weeks later, the door is slighly crooked and not closing smoothly again. Totally unimpressed.

This company showed up without the part needed to fix the refrigerator and said it would be DAYS…read morebefore the part would arrive. I never would have hired this company had I known that a same day part replacement wasn't even an option. Isn't the point of providing the make and model number to ensure that the technician brings commonly associated parts for that machine? It was the thermostat, a common part to go out. This company is rude, unprepared, and apparently just a third party answering service; no wonder the service is so poor and unorganized. I was also never given a diagnostic report with the part number needed, so they failed on all fronts. I will be disputing their diagnostic charge on my credit card as I was verbally mislead over the phone on a recorded line when I made the appointment. I highly recommend you look elsewhere for service. Thoroughly disappointed in these people.

From the owner: Our Senior, experienced Technicians diagnose and repair appliances with precision and efficiency…read more We offer fast, reliable service and transparent, upfront pricing with no hidden fees after the diagnostic visit, ensuring you know exactly what to expect.

Excellent stuff from this outfit. I needed my not-properly-functioning prep fridge fixed, office…read morestaff was easy and pleasant to work with, and they got a tech out the next morning. Tech was fast, efficient, and friendly and gave me a great run down on the inner workings of the fridge. Great experience, would definitely recommend them.

We've called these people for years whenever anything malfunctioned in our restaurant's kitchen…read more Recently we called another company and I mourned the experience and wanted to send D and D some little love letters for being so prompt and efficient and respectful to the staff. And reasonably priced, and up-front about their pricing. So this is my little love letter. Thanks guys. You do good work.