This place was so incredibly helpful when I really needed someone to help me out after not one but…read moretwo tire blow outs and two AAA calls at 4 am during a snow storm. I called them on a Sunday and they gave me a fair quote, took care of my car while I did my best to recollect my sanity. They did all the work, my tow driver told me they were reliable and fair. The customer service was above and beyond, the price was fair (I did check around as well), and they were open on Sunday! They saved my butt and I am so thankful for the help. I would highly recommend them.

These guys are excellent, good conversations & they let me know about good food spots close by…read morewhile I waited, and they got the job done quick! I will definitely be coming back here and letting people know about their great service.

This location is the best of the Big Os in the Treasure Valley! The staff are awesome, friendly and…read moreprofessional. They know what they're doing and they communicate clearly about what work is required and how long it will take. Also, they are the only location that has nitrogen gas for your tires.

I always bring our work trucks into Big O Tire. Not just because we are in an account, but because…read morethe excellent customer service, and quality of work their technicians are putting out. So many times we have had situations where we need the vehicle done now. They never push off other customers, but always get us taken care of same day, enabling us to continue our business too. This means a lot to us. The two women and one man in the office really took care of me today and got me back on the road, a soon as humanly possible. Even going out to Nampa to get a tire from their warehouse, just to accommodate my needs, in a pinch. Thank you Keaton, Courtney, Sydney for always taking care of us at Valley Glass. I wouldn't recommend taking your vehicle anywhere else if you need tires, or some other work done as well.

I really wanted to like this place. I think it has been in Star a long time and is generally well…read morereviewed. Unfortunately, my experience was disappointing. Found a nail in my wife's driver side rear tire this morning around 9, a slow leak at 26 psi for a 32 psi tire. Called around and found a few places that could do the repair today. Two were in Star, and one of them wouldn't be able to repair the tire until 3 or 4 pm. The guy at Star Tire said I could bring the car over right away and they could take care of me. We dropped the car before 10 am. The gentleman said the car should be ready around 11:30 am. That was fine with us, as we had the other car. We were told that we would be called when the car was ready. We had not received a call by 2 pm and we were out doing an errand so we dropped by. The same gentleman told me that they had tried two prior repairs of the tire, but leaking persisted. They were on their third try. I've never had a flat take three attempts to repair. We were told the car would be ready shortly. We decided to wait in the car. The repair was completed within about 10 minutes, we paid, and were preparing to leave. Dan, who I believe is the owner, told us to check and make sure that the key was in the car. It wasn't. Went back in and had to wait another 5 minutes because they didn't know where the key was. It was eventually found and we were on our way. 3 hours after we were told the car would be ready. I appreciate that they were able to take care of my car today. Everyone is nice here, and they seem to do a good business. As I said, they are well reviewed. We just moved to Star in June and I am looking for an auto shop to take care of the maintenance and repair of both our vehicles. Unfortunately, after this experience with ST&A, I'll be looking elsewhere.

Dan and Justin are your guys. These 2 took care of me in a pinch when I needed wheel bearings…read morepressed on my rear axle. They took care of me and didn't charge me out the ass. I would be more than happy to bring my business back to them in a heartbeat. Dan and Justin... you both are awesome! Thanks again.

Associate Ryan and his manager Ryan saved our vacation. We got a nail in a rental car within 24…read morehours of picking it up on a holiday weekend and these guys worked with us quickly and efficiently to find a resolution and get us back on the road. I cannot recommend them enough. These guys are amazing!

Above and beyond service from all the staff at Les Schwab Eagle. I got a new set of tires for my…read moredaughter a week before she left for college. I went in early, picked out the tires and set an appointment. Very fast turnaround. Two days later, we learned her transmission was failing. So we acted quickly and found a good used car. Darrin at Les Schwab was great and swapped the tires on the new car--for no cost. Hooray!

Fast, friendly service and had the tire we needed. We definitely recommend using this tire store.read more

My husband brought my 2019 Subaru Forester Sport in on Monday to have the tires switched. What…read moreshould have been a routine service turned into an extremely disappointing and costly experience. When the work was completed, we were initially told that two lug nut studs had cross threaded. After inspecting the vehicle ourselves, it became clear that every lug stud had been cross threaded. Rather than taking responsibility for the damage that occurred during the service, the staff repeatedly insisted that they were not at fault. Ironically, throughout every conversation, they continually emphasized that Subaru lug studs are well known for being easy to cross thread. If they are aware of this common issue, then they should also be aware of the proper procedures required to prevent it. Lug nuts should be started by hand for several turns before any tools are used, and the final torque specification for this vehicle is 89 ft-lbs. These precautions exist for a reason. Failing to follow them can easily result in damaged studs. I first spoke with David, who repeatedly gave the same explanation without addressing any of my concerns. I then spoke with Micah in person and requested to review the security footage so I could see how my vehicle had been handled. Instead of taking my request seriously, he chuckled , answered the phone to help another customer, then returned and asked if I wanted to schedule an appointment to have the damage repaired. I found that response incredibly dismissive and unprofessional. To make matters worse, I was quoted approximately $90 per stud to repair damage that occurred while my vehicle was in their care, bringing the estimated repair cost to nearly $1,800 for every lug nut stud . Fortunately, I have the knowledge and ability to replace the studs myself, so I am only spending around $100 on parts. Most customers would not be in that position and would be forced to pay an enormous repair bill for something they did not cause. I have documented everything, including photographs of the damaged studs and records of my conversations with the staff. What is most upsetting is not simply that the damage occurred, mistakes can happen in any business. What is unacceptable is the complete refusal to acknowledge the possibility that it happened during their service, the dismissive treatment I received when I asked reasonable questions, and the expectation that I should pay to correct the damage. I have never experienced such poor customer service. A reputable business stands behind its work, accepts responsibility when mistakes are made, and works toward a fair resolution. Instead, I was met with denial, repeated excuses, and a complete lack of accountability. Because of this experience, I cannot recommend this shop to anyone, especially Subaru owners. I will be sharing my experience anywhere I can in the hope that other customers do not find themselves facing the same unnecessary expense and frustration.

Always on schedule when you make an appointment. Have used DT for years both in SoCal and ID…read more Very consistent with their service in both locations!

They are amazing and so graciously offer free tire pressure check and inflation without trying to…read moresell you new tires etc Friendly , fast affordable service

These guys came through for us again! Replaced the sensors in our tires. Great service as always.read more

Wonderful experience! I had a tire with a slow leak over the weekend and took my car in on Monday…read more They got my car in fast and the guy at the desk was super nice. It was such an easy fix that they didn't even charge me. I will definitely be going back here to get my tires when I need new ones.

2018 Lexus GX460 3" Lift , New Tires & Rims…read more I just has a full kit put in my 2018 Lexus GX460. This was the first time I've done a full kit on anything and also my first experience with Rogers. I was so impressed with the level of attention I received from Chris. He took the time to walk me through the entire process and helped me order what I needed. Their service and pricing is very competitive. Far superior to some of the larger local tire shops. I will for sure bring all my future business back here.

BEWARE!! Scammers they, came in for alignment they racked up the total to 2,057$ said they can't do…read morealignment I need new tie rods and suspension parts, took it to a another shop they said my suspension is fine and tie rods are good and did the alignment no problem! They'll try to sell you crap you don't need these guys are scammers