I took my car here for a safety and emission inspection. I am a little torn on the review type due…read moreto my experience, so I will list a "good and Bad." The Good: - They were able to get me in quickly. Many places hem and haw about inspections, but I didn't get that impression here. - They have a phone/tablet charging stain in the waiting area. Pretty neat touch, but the cords do not extend, so forget about plugging in your device from the couch. The Not-so-Good - Parking? Forget about it. I have never gotten a decent spot, and usually have to park across the street at the railroad tracks. They have a VERY small parking lot that has been full each time I was there. - My inspection failed because of a leak at the muffler exhaust flanges. Another shop inspector told me that he would never have failed me for this. I looked at the State requirements, and it seems it would, in fact, fail because of the flange leaks. - Here is what I REALLY didn't like. In order to fix this, they wanted to replace the resonators, pipes, and mufflers at nearly $1400. When I asked if the flanges could simply be cut out and a new pipe welded in place, the guy actually LAUGHED at me and said that is not something they would be able to do. Let me be frank... I work on my own cars and am VERY good at recognizing BS when I hear it. His laughter made me feel like I asked a stupid question. At least, it was an attempt at that, maybe. I am extremely well-qualified. After he laughed at me, it changed my impression of this shop... permanently. I am livid about this, and that other people may be prone to not questioning them. - What did I do instead? For a few dollars, I cut out the flanges and welded in pipes. Right... I said, "a few dollars." Not $1400. After the repairs, I brought my car back, and it passed inspection just fine. I had an opportunity to listen to some interactions while I was waiting. I am guessing a "manager" was in the lobby and on the phone while the other worker was trying to talk to customers. It was almost impossible because the manager was being so cocky and loud. I did not like that, either, because it gave the impression of cockiness and rudeness. Would I take my vehicles back here? NO... NO, NO, NO! Laughing at my question is NOT a good response. $1400 for replacing exhaust, resonators (etc.) that DID NOT need it vs. a simple fix I did myself left a permanent negative impression about this business. Making me feel like an idiot was not cool. It left me wondering how many other people fall into this trap and blindly hand out money. FOLKS... Ask questions... Get second opinions! Don't settle for the first answer, and NEVER allow someone to laugh at you and make it sound impossible. I'm sorry guys - No blank check today.

My hood was not closing all the way, and I had a relatively long drive ahead of me. In my desperate…read morestate, I went to the closest auto center I could find, which was H&S Tire and Auto. I asked the guys to just take a Quick Look and he got it closed for me SO QUICK!!! It looks like I need a new latch but they helped me out and were very friendly! HIGHLY RECOMMENDED! Thank you guys!!!

The manager was able to squeeze in my auto emissions and inspection at the last minute, on a…read moreSaturday at the end of the month. I also had them service the air conditioning system. All this was done on a Saturday morning at a reasonable price. thank you.

Overcharged for the repair. The replaced part went bad and they said I was never a customer there…read more Since my car was broken down by another shop had it fixed there. Made a lot of excuses and didn't want to work with me. The next day they said they found me but it was too late.

Excellent service. We have used Olympia for years. Derrick is always so extremely helpful…read more Recently had the brakes replaced & job was done quickly with no issues.

They did a wonderful job on the Chevy. In fact, the service requested was done in a precise…read moremanner. The value was just the right price for what was done on the car.

Very honest,and knowledgeable. Only downside is very slow. This is a constant problem. I have gone…read morewithout my truck,car for a week just for a state inspection. I am now on day 2 waiting on the truck inspection. This is with calling 3 weeks early to make an appointment.

I've been using Kar Tech for the last couple of years now. Randy and his team have continually…read morebeen fair and honest with me. Prices are reasonable compared to other shops. Turnaround is always pretty quick. Not going anywhere else anymore; I know I'll get my vehicles fixed right at a fair price.

Service department is horrible. Recently had a very disappointing experience with Poage Chevrolet…read more Customer service provided by the service department advisor, Tom. While having my Tahoe literally all day, from 6am to at least 3pm with zero communications I finally called them to be told "I don't know" when asked the status of my vehicle. Furthermore, Tom said he hadn't received the analysis report from the mechanic. Well maybe Tom, you should have at least taken the time to contact them for you paying costumer, but instead he said "I DON'T KNOW" WTF?! We rely on having two vehicles!!! It wasn't until the following late morning Tom called me and again seemed soooo disgruntled and miserable. Like he absolutely hates his job! Or maybe talking to costumers! Either way they did NOT do the work, we took our vehicle elsewhere. As we will plan on doing in the future. Tom, you need to probably find a different job with zero interaction with people.

I purchased a new  2024 LTZ Silverado Z71. I have been a customer of the Chevy Dealer in Wentzville…read morefor 39 years. The name has changed several times, but what hasn't changed is the quality of service and personnel. Kudos go out to Shaun Mgr, Carolyn and Joey Sales, and Stew Ser.  5 Star Company! Thank you

When ever I go to Fred's I ALWAYS get great service . And I…read moream a retired service writer of 30 years they treat me the way I treated my customers . They are the BEST!!!!!!!

Can't say enough about my positive experience at Fred's. While traveling I asked someone for a…read morenearby old school repair store in Fred's was recommended. I was having a leaky tire problem and they filled everything up checked it didn't see any leaks and didn't charge me anything and sent me on my way. It reminds me of the type of place that I go to for repairs back home. I have to emphasize they were busy and didn't have to help me in the way they did but they chose to could have very easily told me sorry we have no time. If I live nearby in the area I certainly would not hesitate to use our services based on my experience there.

Some damage was caused to my car during service and the Service Manager got involved. Initially he…read morewas in denial, then he went on a rant that humans are not perfect then he showed his true character. Flipped to become confrontational and aggressive. This Service Manager demonstrated a completely unacceptable and demeaning attitude toward a customer with his exceptionally mishandled and blatantly disrespectful behaviour. Does the Management realize that it is the Service dept that brings in much of the profits? When I sent an email complaining, they wanted me to go in there again to get my vehicle reinspected. No, after being treated the way I was, I don't want to go back to that service department and degrading myself further. Why would a Mercedes dealership hire such a person who glorifies his arrogant condescending attitude and probably takes pride in it? Considering the service managers work history, at best well suited at shady neighborhood auto repair shop.

I've only been in MO about 20 months. I have had my 2017 E-550 serviced at MB of Chesterfield for…read moreall of my scheduled service. Every time the encounter has always been very pleasant, professional, and courteous. My most recent service was scheduled and was in preparation for a trip to Alabama. The car performed flawlessly and the team at MB Chesterfield did a superb job.

Great staff! They…read morewere honest and helpful letting me know realistically when they could get me in, as well as when to expect a quote. Everyone was very friendly.

After being rear ended I was struggling to find a shop to take my vehicle to with so many options…read morearound the area. SRC Auto Body was a name that kept popping up and my insurance mentioned having a recent customer very happy with their service. I was blown away by not only their customer service but also their bodywork. I barely lifted a finger this whole process, they set up my rental car and arranged me to be picked up from their shop, they kept me updated the whole time, and they had an extremely fast turn around time (I dropped my car off Monday and had it back by Friday). Upon pick up I was handed a box of cookies to thank me for my business and was given a walk around to discuss what all was done and address any concerns. My car was even cleaner than when I dropped it off! I am hoping to never need body work again, but SRC will always be my go to if I ever find myself in that position. If you are like me and unsure where to take your vehicle, this is the place! You'll be in great hands!