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    Complete Tile & Repair

    5.0 (1 review)

    Services - Complete Tile & Repair

    Fireplace cleaning

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    4 years ago

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    Super Sweep Chimney Service

    Super Sweep Chimney Service

    4.8
    (150 reviews)

    We cannot recommend Chance and Super Sweep Chimney Service enough!…read moreFrom the very beginning, Chance was professional, kind, and kept us informed every step of the process. There was a delay in manufacturing our custom chimney cap, and instead of leaving us wondering, he proactively kept us updated the entire time. One thing we appreciated most was that he never treated us like we didn't understand. He took the time to explain exactly what was going on inside our chimney, why certain repairs were recommended, and what could happen if they were ignored. Even better, he never pressured us into spending more money. He laid out several options, explained the pros and cons of each, prioritized what was most important, and let us make the decision based on our budget. At no point did it feel like he was trying to make a sale. It truly felt like he was trying to help us make the best decision for our home. We also had a specific vision for our chimney cap. We showed Chance a photo, and he had a custom cap fabricated that matched exactly what we wanted. His measurements were so precise that it fit like a glove, and honestly, it looks incredible. The little things really stood out too. I happened to see one of our nosy neighbors talking to him while he was working. Chance was incredibly kind and gracious, but he also respected our privacy and didn't share details about the work being done. When he needed to use our hose to mix materials, he rolled it back up and put it away exactly where he found it. That may seem like a small thing, but after dealing with so many contractors who leave a mess or treat your property carelessly, those little acts of respect really mean something. Chance is truly a class act. We only wish every contractor operated with the same level of professionalism, honesty, communication, and respect. If you need chimney work done, call Chance of Super Sweep Chimney Service. Five stars all the way.

    We couldn't be happier with this amazing local company! Chance came and fixed our terrible chimney…read moreand we've been enjoying our gorgeous fireplace ever since. He is extremely knowledgeable, friendly, and communicative. He clearly showed us what was wrong with our chimney, promptly emailed us the plan and costing, and we easily set up two days for him to come complete the project. We even felt comfortable leaving him alone in our house all day with our dog on Day 2! He cleaned up after himself and made the whole process so easy. This entire experience couldn't have gone better. Our only regret is not having this done sooner! This is a niche skill--he's carried on his family's business and there's no one I would more highly recommend for any fire place related services. Thanks, Chance!

    Philbrick's Chimney Sweep And Services

    Philbrick's Chimney Sweep And Services

    4.8
    (65 reviews)

    We had a great experience with Philbrick's Chimney Sweep. We have two gas fireplaces (one on each…read morefloor, stacked vertically) that hadn't been used in over 10 years, and we wanted to get them cleaned and fully inspected before renting out our home. They were extremely thorough and professional throughout the entire process. They carefully cleaned and inspected both fireplaces, recommended and replaced the ember wool for one of the units that was clearly deteriorated, and provided a detailed condition report. We had previously noticed a slight odor when using the upstairs fireplace, so we especially appreciated how methodical they were in checking ventilation and ensuring everything was working properly. In the end, everything checked out and we received a clean bill of health, which gives us great peace of mind. The level of service, transparency, honesty, and attention to detail made it worthwhile. They did not upsell or use scare tactics, which we really appreciated. We'd much rather know everything was done right than cut corners on something safety-related or pay for unnecessary services. Overall, highly recommend if you're looking for a thorough, honest, and professional chimney and fireplace service. We wouldn't hesitate to use them again.

    Integrity -- that's the word that best describes this business. Not only are the prices fair, but…read moreMike and his team are punctual, professional, and genuine. They left my home in immaculate condition and were extremely easy to communicate with--knowledgeable, straightforward, and respectful throughout the entire process. This is the second year in a row I've called in Philbrick's Chimney Sweep And Services for my 3 fireplaces I look forward to many more years working with them. Highly recommend.

    Huntington Beach Fire Pits & Fireplaces

    Huntington Beach Fire Pits & Fireplaces

    4.8
    (162 reviews)

    Reached out to this company because I have two fire pits and a built in bbq pit that were all…read morehaving issues (the joy of home ownership). I forget his name, but whoever I spoke with was very honest upfront that my pits were too small of jobs for him to work on but he referred me to someone for both pits and the bbq as well. His recommendation was Dan who came out and took a look at all 3 things. I believe Dan is with another company, if he or anyone from this company know please kindly reply to this post and inform what company that is! Dan was fantastic, gave me costs and showed me the issues then and there. He also looked at my pit in my front courtyard and was able to solve the minor issue at no charge, simple fix. I decided I didn't want my backyard fire pit fixed because the front one is much nicer and now that it is fixed I doubt I will ever use the one in my backyard--another project yay. Will have to demo it one day. Dan then fixed the bbq and it now looks incredible and works great. I have since used it a handful of times with no issues. Great company, great communication, honest and fair pricing. Highly recommend. Two thumbs up (Will try to upload pics of bbq before and after soon)

    Disappointed with Product Quality and Durability…read more I had high hopes for HB fire pits when I purchased my fireplace, but unfortunately, my experience has been disappointing. After only 1.5 years, the unit has already stopped working properly, which is unacceptable for such an expensive investment. Despite following all maintenance recommendations, I've had issues with burner failure, electrical and remote. When I reached out the owner, he was very unhelpful, unresponsive and extremely rude every time I was able to get hold of him. A fireplace should last much longer than this, and I would not recommend HB FIRE PITS based on my experience. If you're considering purchasing from them, I strongly suggest looking into other options or ensuring you get an extended warranty. Also my next-door neighbor also purchase the same fireplace like mine at the same time, and she's been having many problems with the hardware and the owner. I am extremely disappointed with the customer service from HB fire pits, especially from the owner. When my fireplace started having issues, I reached out for repairs and maintenance, expecting professional assistance. Instead, I was met with rudeness, dismissiveness, and a complete lack of concern for customer satisfaction. Rather than standing behind their product and helping to resolve the problem, the owner was unhelpful and unwilling to take responsibility. Calls and messages were ignored or met with short, unprofessional responses. When I finally did get a response, it was clear they were more interested in avoiding the issue rather than actually fixing it. A company is only as good as its customer service, and unfortunately, HB Fire Pits fails in that regard. I would strongly advise others to look elsewhere for a fireplace company that actually values its customers and stands behind its products.

    Complete Tile & Repair - fireplace - Updated July 2026

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