It's the only internet provider in the area or I would switch. Way overpriced because they have no competition. Been a tough year working from home with the poor connection speeds and you lose internet service several times a week. Really need a competitor to move into this area, lots of complaints about comporium on social media platforms so they would have no problem entering the market here. read more

My 92 year old mother was forced into the new streaming system last October. It has been a year of pure hell trying to help her understand and use the system. They forced her to pay $75 a month for high speed internet service when the only thing it was used for was the television. She has no devices that would require Internet usage. So after a year of hell we took her modem down to the retail office and canceled this fiasco. Their billing runs from the 16 to the 15 of the month. Friday was the 15th. They are closed on the weekends. Because I didn't get down there on Friday they are charging her for another complete month of service that she won't have. Her bill went from $180 to $304/month. She watches local channels and about 3 others. So she has to pay $75 for the Internet, $115 for the package and all the taxes associated with that. Comporium no longer pro-rates a bill. This company is a total ripoff, especially of older seniors who cannot grasp this new technology. They don't care about them at all. read more

Is a zero rating possible? Or does this review matter? Just hung up after being on the phone with multiple Comporium reps for 25 minutes. I transferred service for cable and internet in Fort Mill paying a total of $168 monthly to a current charge of $240 a month for the same service. When asking if I could receive the previous rate that was transferred after two years, I was told no, that the marketing team determines the promotions and customer service reps "hands are tied". We are talking about a loyal customer paying $2040 a year being told to take a hike over $15 difference a month for their new promotion. read more

You pay ALOT for crap internet. They send you the wrong account information so you will miss a payment then have to pay to turn in back on. When you call customer support you will be waiting for a long time. All an all I really wish I had another provider other then comporium. read more

Internet monopoly plays out as expected. Yes, we know we suck but we will blame anything of yours so that we can and get you to pay more for the exact same speeds. "Oh, you are paying for 600MBPS but only getting 50? Hold on and I will double it to 100 and move you up to the more expensive 750 MBPS plan. If you want more than the 100 you will need to pay for a technician to come out." I paid for the tech to come out with no resolution. Maybe if I pay a premium next time I might get a tech without a sour attitude? Hope you enjoy your next job more than this one, Kevin. read more

This service provider sucks. I can't count how many times I have reset my router only for the internet to continue sucking. 1 star only because I can't give 0. If you are going to monopolize Rock Hill your service better actually work at least 98% of the time. Outages are understandable but not every single time I want to use the internet. read more

Very poor customer service. We had a problem with fax line not working. We wasted several days because they kept saying it was our IT issue. Turns out, they finally admitted its their area and it's been a week and still waiting for it to be corrected. Top it off, patients were calling the office this weekend only to be forwarded to a real estate agent. Can't get them to take responsibility nor return calls. read more

Comporium has ALWAYS been a rip off! It's only gotten worse! Signed up for $59.99 per mo on 10/23/22. Paid $88.00 dep (didn't want credit run). First bill was $159!!! They were NEVER able to explain where the additional $100 came from and I had already paid the $59.99 up front! I turned in the equipment 11/23/22 and STILL have not received the rip-off refund of $65. Better to go with Jetpack or wireless from T-Mobile! Never Comporium again! Rock Hill, SC branch was no help either! They had no clue why I was billed that much! But tried to say "it was correct" SMDH! read more

This is the worst internet service provider in the south east. My service has been out about 10 times in the last 5 months. Once about 2 days and alot of days at a time. They want their money but when it comes to providing you service they are totally lacking in keeping you in service. read more

I would have given a BIG ZERO but had to give ONE star so I could leave the review. This LOCAL RIP OFF service provider should be ASHAMED of the CON they're perpetrating on it's customers. My PERSONAL experience went like this.......a few years of using their basic cable service and I can't remember ever paying more than $90-$100 per month((which I STILL felt/feel)) was a RIDICULOUS amount to pay for TV. Anyway about a year ago they FORCED EVERYONE into the STREAMING SERVICE which of course meant having to pay for INTERNET also.......which I had no need otherwise for. The MONTHLY cost had then BLOWN UP to almost $150 a month and DUMMY me must have missed something or didn't pay attention when it was all being explained but THAT CHARGE was just TEMPORARY for ONE YEAR?????? GUESS SO because my most recent bill came in and it is NOW OVER $245 PER MONTH !!!!!!!!!!!!!!!!! Oh....... and ONE LAST THING I had 20 days left in the current billing month when I turned my equipment in and was STILL CHARGED FOR THE WHOLE MONTH!!!!!!! As the lady said to me....""We DON'T pro rate"". read more

Comporium is terrible. I am a work from home contact center associate for a large mobile device provider. I have to rely on Comporium's "high speed internet" for my job. The service is often out or is intermittent. I have called and had multiple technicians out to attempt to fix the issue. They have all failed. I am about to lose my job because I am frequently unavailable to log in and take calls from customers. I am going to have to move to a place that offers more choices to keep my job because the only option here is Comporium for high speed internet. read more

Worst internet provider I've ever had. Double the price of other available options because the crooked politicians in Fort Mill, SC sold us out to this monopoly leaving us no other options. Service is down all the time. Service is slow. Can't get anyone on the phone. Outage page on their site say no outage in my area, yet the entire neighborhood is posting on Facebook that it's down. Can't wait till the day comes I'm offered options or I move out of this area. read more

Where to begin? The service is lousy and overpriced. Internet and cable especially go out frequently. They do a lot of "scheduled maintenance" that they don't have the decency to warn customers about. Pricing is dishonest; they will tell you one rate over the phone, then slap you with a higher one on your bill. And they WILL NOT honor what they tell you on the phone. Believe me, I've tried. They don't care because they're virtually a monopoly. Check out their poor BBB ratings and numerous complaints from unhappy customers to learn more. Very unpopular and disliked company, and people leap at the chance to go with a competitor if they're fortunate enough to have one move in. For most of us, however, they're the only choice, so we're stuck with these incompetent, unethical clowns. If you can avoid this company, do so at all costs. Not worth it. read more

We've had Comporium for the last two years and as far as cable companies go, they've been okay. Well our two years are up and as you know, our rate went up. I missed the reminder on our last bill, so our current bill is double what it normally is. We called and spoke to a customer service rep and a "supervisor" and they said there is nothing they can do about our current bill. Which I believe is a load of bs. We will be canceling comporium. read more

I have only at comporium services for2 months. This is the worst is. Up and down. Nowhere near the speed I passing for. Wish we had another provider to choose from. read more

If your desire is to spend more time disconnected to the internet than connected, and you'd prefer to pay a dishonest organization $65 a month to do so, rather than simply have no internet connection at all, look no further than Comporium. Between the high rates for the most decrepit service and the industry leading deplorable customer service, that $65 each month is tossed into the waste bin of technology. Your 3G flip phone has faster and more reliable service. read more

I'm so P'd off right now with Comporium I could spit fire! I HATE their accounting process and customer satisfaction! Unfortunately, we have no other choice but to use them for internet. This will NOT be the last they hear from me! read more

Horrible customer service! Rude and like to cut you off. Try to over explain their reasoning, which still makes no sense. Cancelled cable (very expensive and rates jump quarterly) and they make you pay your full month bill and then "credit" you the next billing cycle the prorated amount not used! What??? What if I don't have a bill the next month? I cancelled you?? So I pay then get a refund months later? Who works this way! I had Comporium for over 3 years, they had to come back 4 times within the first 6 months to replace routers and boxes several times. Still had horrible picture, frozen screens and slow internet speed. They started with 39.95 for internet now at 69.95. Raise rates continuously because they have a monopoly in this area. Then if you want "faster" internet it's even more! I am so glad I cut the cable!!!!!! read more

EXTORTION!!! is what they did. I signed up and prepaid for the HS internet coming down our road. they gave me a date for the install . all went good except I had to run the Fiber line through the attic and down too the area where the router would go. Next. first bill comes. signed up for 59.99 each month. 74.$$ comes the bill. they say because it was not a full month(less than a month) they By Policy charge the adjusted rate. not less for less. more for less. this is frickin bull sh!t. for a whole month we charge less for the intro period. so get the jist. if 2000 people sign up for new internet, but sign up on an off day of the billing cycle. you will get billed something other that what was agreed. NOBODY on the previous calls from Comporium said anything about a pro rated amount due to the start date. when you call they say too bad that's our policy. cant wait for the competition to arrive. 2000 X 20 dollars more. 40000 thousand dollars like nothing(thats our POLICY). read more

The Comporium streaming TV SUCKS! It is the worst. I wish I stuck with the boxes but I was forced to go to the fire stick/app. It is like going back to 1999 gor cable TV. Yes, it is that bad. read more

Every month internet outages . Even when the internet is WORKING it's trash!! The people that work there are the most nonchalant unprofessional workers I've ever seen. Do not get interent or anything else this company offers read more

By far the worst cable company in the USA. Customer service is never a help, they are racist and the most inconsiderate humans I've ever interacted with. They kill You with kindness while stabbing you in the back. They are thieves and literally robbing you with their prices. They were charging me for channels I wasn't even receiving for months because they changed my plan on their own. When confronted, they said it was my fault for not calling them and advising them they were charging me extra because of their own incompetence, LOL how low can these people get. I was shocked at how evil and inconsiderate people are in South Carolina. Their internet is horrible. I would never recommend this service to anyone. H read more

Not dependable no credits for down or outages. Monopoly. When it works broadband is fast. I grew up in a small city in NC. They have fiber throughout and deregulation helped bring in better service. I've dropped all comporium services but low speed if working internet. That will be next along with netflix then I'll have some money since I dont have internet once again read more

Thank goodness we now have an alternative for high speed internet in Rock Hill SC. Comporium raised my internet charge to $83 a month and promised 600 Mbps but when I run a speed test at my house I'm lucky to get over 70 Mbps. Their customer service is terrible and the actual service they provide is terrible. If you are looking for an internet provider do yourself a favor and get any other service rather than Comporium. T- Mobile is offering high speed internet at $50 per month and will also give you a $50 credit card to use if you decide to go with them. As soon as I get the T-Mobile device up and running I'm getting rid of Comporium for good. Got the T-Mobile 5G and got it hooked up. Did a speed test comparison and got 64 Mbps using the Comporium hard wired cable router and got 388 Mbps with the new T-Mobile wireless router. Calling Comporium now to close the account. Good riddance Comporium. YOU SUCK!!! read more

Comporium - T-Mobile speed test 364.7 Mbps. What do you think is better? - Internet Service Providers Near Me - Rock Hill, South Carolina

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19,000 cable and internet customers out for over 12 hours due to a fiber cut, and you have an automated message that says "We are experiencing extremely high call volumes at this time..... goodbye... click" is not a way to win over the hearts of your customers. If there was another option in my area, I would be long gone by now... read more

I would give them less than one start if possible. The absolute worst internet service I've ever experienced. Their prices are ridiculously high and the service is so substandard that it should be illegal! Awful customer service, too. read more

We have been having difficulty and outage of our Internet and Wifi for about 8 weeks. We have had technicians come without a mask or shoe coverings. We have missed the end of many football games. The time spent trying to get it fixed is ridiculous. They changed things before their new modems and routers have come in. Not a smart high level decision. As soon as we can get our new provider to finish the lines, it will be a happy day. I feel sorry for the front line folks who answer the phone. They are very patient and nice. Absolutely terrible service. read more

We live in Fort Mill SC and was "forced" to go Stream TV. Technicians are friendly when they came out to switch us from cable to streaming. Been NOTHING but headaches ever since the switch. To turn channels you have to down the key up or down... NO quick way or you just can't put in 106 to go from channel 344 (Fox News) to 106 (NBC). Second problem...the picture freezes. Third issue..You have to make sure no other TVs are on if you pay for 2 Stream TV and you're going into the 3rd room to watch TV. Fourth issue... They make you call Amazon if you have problems with the remote they give you. And on top of all this... My computers printers and cell phones can't communicate so I had to hire a Nerd to Go guy to come out to "fix" the problem. I had to pay money out to get Nerds to Go to fix my printing issues. My Nerd to Go guy had to call Comporium's tech support to get me up and running. My cell phone still can't locate the wifi to my printer. I will have to call Nerds to Go and pay them to fix that problem. The first Nerd to Go guy couldn't figure out why my cell cant find my Wi-Fi printer. So that's money I will have to pay out to fix all the messed up things moving to Stream TV costed me. read more

I would give 0 stars if possible. The most garbage internet company you could think of. The day this company goes under, I'll have a huge smile on my face. Never had as many outages even with spectrum it's literally embarrassing. read more

I have been on hold for 30 minutes. Been waiting for over an hour on the service person to get here. Worst company ever . Customer service is terrible. read more

I have lived in other parts of the country and have had cable in all those places and might I add I also had a choice in my provider.This is by far the worst provider of cable and high speed internet. read more

They deserve 0 stars. Poor service, overpriced, dishonest billing practices. Their customer service reps are stupid and rude. And if you complain they will blame you for "misunderstanding" (classic gaslighting technique). If you can avoid this company, do so. Some of us have to patronize this garbage company because we have no choice. read more

Worst customer service anywhere! They are liars! They're cable tv dvr is the smallest dvr in history. My first cell phone could store more. The show guide must have been programmed by a 2nd grader learning to code. It is pitiful! I dropped DirecTV, Vonage, & up`d my speed in a bundle to save money, 1st bill is $422.00?! That is $280 more than quoted to me on the phone. Not only am I cancelling Comporium, I am suing them & making it my personal mission to give them grief till the day I die. Anyone else want to destroy their monopoly and start a good, honest company with me? read more

I rarely rate companies negatively but I've had the worst service experience with Comporium. They would rather lie and stick it to you than try and keep a good customer. I hope the loss of a customer was worth it. The representative talked over me versus listening. I guess trying to talk rationally with their customer service group is futile task. If they can gouge you they will. Buyer and customer beware. If you have a choice don't use this company. You will regret it!! Worst internet and customer service ever. If I could have I would rated you zero. read more

When techs at Comporium in Lancaster SC entered our home, they did not have a mask on! on the chat line with comporium I specified that I wanted them to wear a mask, but that did not help at all. They are drilling us with questions about our health from the Covid, protecting themselves, but does us as they are entering our homes for service. read more

I have received nothing but subpar customer service that doesn't answer my questions, techs that try to mislead my wife because they think she doesn't know better, and internet outages. As soon as another internet provider that isn't satellite comes to Tega Cay I will be switching. read more

This has got to be the slowest, most unreliable, crappiest internet and cable service I've ever seen. Not only is the wifi hit or miss but it's unsecured. When it's actually working. The cable freezes up constantly and how are they getting away with charging so much! I haven't talked to one person that says they actually like comporium. If they see that your streaming they automatically drop you down to 3G. Some service. read more

Very bad company, only in business due to being a monopoly. Reminds me of communist times single provider quality... The support staff is completely clueless and incompetent. All they do is reset the modem, blame your router or blame you for using wifi. I have been having consistent Internet issues, always starting after midnight in Rock Hill. All my neighbors wifi networks work normally. No comporium, it is NOT my router... No comporium, it is NOT using wireless vs cabled... No comporium, it is NOT peak hours when other networks are fine... No comporium, it is NOT the cable in the apartment wall... The price for their service is high for the speed they offer, the upload speeds are horrendous and the outage is unacceptable. They have yet to resolve my issue with 3 separate techs being onsite and me following their bs recommendations every time. Cannot believe there is only one Internet provider in the area. read more

Have been with them since 2015 and had an actual cable box, and everything was great. Then box had an issue, and they highly recommended FIRESTICK. BLA BLA BLA. I can only say one thing about the new service. It is absolutely terrible, cheap remote with no numbers ?? Too much to list, very frustrating. Called to get box system back and they practically laughed. MONOPOLY CABLE . read more

Can't steam movies without it lagging every few seconds!! Internet and cable is much higher then Spectrim. Where I live at the only service provider was Comporium, unfortunately!! The worst internet I've ever had!! read more