Michael is a real pro. The thing I liked , when I needed some help with my computer, is he does a…read morescreen share so it's like he comes to your house and helps you with your computer. He was able to nail down that I need help with my excel program and we're working on it. He was able to get my contact book restored which was great . In the meantime I'm so happy I found him highly recommend.

Part B- Michael fixed my Office Word problem and more. when he did a screen share, he noticed how…read moremy slow my computer is running and has been for years! He installed a new Hard Drive and fixed it......My computer had a bad Hard Drive Apple used for 2 years. .He has given me a wonderful experience and is markedly better than my previous IT guy who moved away. I am so happy and thankful !!!!!!!!!!!!!!!!!!!!!!!

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

Alistair was one of the few people I contacted who reached back out within a day of my initial…read morephone call. Also, I had gone back and forth with technical support with several different people from my internet and equipment companies, none of whom were very helpful or empathetic to what was going on. Alistair was able to come out, take a look at what was going on, offer solutions that were logical and reasonable, and was very affordable. Being told several times I needed "an IT department" to fix my problems, Alistair was the best choice I could have made for my ~1 hour of technical support needed. Highly recommend.

We have been going to TOTALLY COMPUTERS for many years, and have always been very pleased with…read moretheir expert, individualized one-on-one services. My husband's company has been a long-time customer. My desktop personal computer started having problems so I brought it into their roomy, comfortable, customer-friendly office shop. I wanted a newer, faster desktop and needed help with some silly kinks which I had mistakenly created in my system. Sam and Steve quickly and patiently cleaned and updated my programs and installed the apps I wanted, teaching me how to make the best use of my devices. I am an appreciative, happy customer and will continue to go to TOTALLY COMPUTERS for guidance and service.

My computer stopped working so I called Sam. He suggested a new computer and worked with me to get…read moreone to take care of my programs. On Wed. I took my old computer to Totally Computer to transfer the date to the new unit. On Friday morning TC brought the new unit to me and spent an hour making sure everything worked correctly and helping me to understand the new computer. And they found over 400 music albums that had been "lost"; now I have decades of music on my iphone again to listen to in my car! What a great day this has been. Worth every penny.

Great service. Fair prices. Fast response…read more Don't pay for AppleCare. Pay these guys instead when something happens. It will be chaper, faster, and you'll have less stress. And...you don't have to schedule a Genius. Just walk in and get your device fixed. Five stars. Support our "Right to Repair." https://www.repair.org/stand-up

Used them again and this time, it was for a cracked iMac screen and to clean out the dust of the…read moreinternals. Very fast turn around time once the screen came in. Super professional.

How quickly we acquire technology that soon becomes outdated or replaced by something shinier. This…read moreis a wonderful resource to dispose of those items that somebody else might find useful!

Renew Computers is THE BEST! The best friendly, knowledgeable staff, I've bought & repaired all my…read moreMac used laptops here, Saidel is the amazing Mac guru here - if any Mac needs service/repair - he can do it, with speedy turn around - and they do great used PC sales and repair too. I'm a loyal customer since 2000 - it's my first stop for anything computer/electronic tech related. Buy, recycle, reclaim, repair, repurpose, or safely dispose of electronic tech of all kinds here - What a great service for our community!

Brian is great. He helped me get a printer to work . I will use his services in the future as well…read more His cost are reasonable and he's fast so no over charging.

I contacted Brian here on yelp. I asked for a quote for two upgrades ram and hard drive. As a Mac…read moreuser I know that Mac's are very difficult to upgrade so I needed a Mac expert. Brian quoted me at $485 for two upgrades all parts including ($200+ for parts) Brian showed up 15 minutes late then he opened up my Mac Book pro with a shank ( large knife) horrified I asked why he wasn't using suction cups and plastic openers. My computer ended up scratched up from his knife lowering my computers value. He switched out the hard drive in 15 minutes after watching a few YouTube videos. Then he told me he forgot the tools to upgrade the ram. I was very confused because we discussed micro soldering via text. Brian then charged me $250 for his 20 minutes of work. I provided the $150 hard drive. He told me he would offer a discount for a second visit with the tools he forgot. The second trip would cost me $300 plus an additional $232 for more parts. His original estimate of $485 turned into $933. At the end of the day my computer is scratched up, he was late, not prepared, didn't bring the correct tools, his estimates $150 hour doubled, and taking out a shank at a clients home is not professional. Unfortunately he's not a Mac expert and I would not recommend.

North Bay It Solutions, just finished installing our new security system on our property in San…read moreFrancisco.Highly recommend this business, Professional, and Fast Service.

Thanks so much to Mark Gilbert for cleaning up my slowwwww computer and making everything work! As…read morea busy realtor I am technically challenged and always under the gun to create documents quickly! Mark was recommended by my company, Bradley Real Estate, and I highly recommend him. He came out the same day I called him and addressed the computer issues by suggesting common sense solutions.

Great food, great guy . Stayed open later to make sure the food was nice and fresh for me…read more Definitely recommendè

Very poor service. Cannot stick to deadlines, overpromises underdelivers, tacks on extra costs when…read moreyou try to pick your device back up, didn't fully fix the issues he purported to.