Very attentive and knowledgeable! Will definitely return for any future phone / laptop issues!read more

These guys were great from the start. They helped set…read moreexpectations of what were possible and wasn't. I've gone to them for many phone related repairs and even a passion project of bringing back alive my original Google Pixel 1 phone.

Excellent experience. Mike at Brooklyn PC Clinic provides great service at a reasonable price. He…read morerevived my comatose PC and saved all the files that another service said were probably unrecoverable. I highly recommend him.

Mike was extremely helpful, patient at getting my issue resolved and a true professional. He took…read morehis time at making sure all options were explored thoroughly. Thank you for your assistance and kindness.

The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

He didn't need to offer alternatives since he did not offer what I was looking for. Despite this,…read morehe wrote back with several options which I truly appreciate. Thank you for going out of your way to help me.

Nothing but great things to say about Peter! HIGHLY…read moreRECOMMENDED!! I contacted him to help us design and install an updated WiFi system in our 3 story brownstone. Which can be a challenge due to the construction characteristics of brownstones. He was fantastic! Incredibly responsive and proactive throughout the entire process. Designed a very cost-effective and aesthetically pleasing solution. The actual install was fast, totally painless and stress free. Thanks to him we're now enjoying super fast speeds all over the house!!

My computer keyboard decided to ignore the letter P. A friend recommended Mark. He lives nearby…read moreand was willing to come to my place as I have limited mobility. He was thorough and explained what he was doing. He fixed the problem. He also made a few suggestions about how to make my computer more efficient. The price was extremely reasonable. An outstanding experience. I would recommend him to anyone with computer issues.

The wifi in our apartment was very spotty and I reached out to Computers By Mark for help. Mark was…read moreterrific! He made suggestions in terms of what to buy and he installed it. He really took his time and made certain that I understood how to use the system and that it was all working well. Outstanding experience! I would definitely recommend Computers By Mark to my friends and I will certainly call him for any issues or upgrades!

Moon went ABOVE AND BEYOND on my computer, which was messed up for weeks and he spent weeks working…read moreon it on and off in between my crazy work schedule getting in his way. He was also incredibly honorable and didn't charge me anything beyond what he quoted me for what seemed to be at the time a simple fix. Highly highly recommend for any of your computer needs

My family has worked with Moon for over 15 years now, when his store was in Cobble Hill and now…read morewith his mobile pick up and drop off it is easy to be in touch with him in Park Slope. Moon has saved many laptops at amazing prices, he upkeeps all our equipment very year with a vacumming of the insides, battery check etc which saves us money. He fixed many of our iphones when he was still doing phones. My best recommended local buinesses in all times truly. Moon is very kind, affordable, fair, funny and super knowledgeable. Very humble and modest. Swift and fair.

To my surprise, I got it right the first time when I went looking to the internet locally for a…read moregreat computer technician to help me with my problem. My beloved computer, for which I nickname Diamond, got a bad infection. From where I could not tell you. But it tried to gain complete control of my computer and invaded my windows registry. My firewall was not working any longer and there was no virus protection-because the virus knocked it all out. I saw this store was highly rated on Yelp and gave it a try. I was pleasantly surprised with my service. The price to fix my beloved computer Diamond was below what I had expected. And they gave me door to door service. Thanks Park Slope Computers. I will become a loyal customer.

I would like to start this review explaining that I always hear people complain about how "mom and…read morepop" stores can never survive with the advent of the "big box" stores and there are many people who will actually boycott the "big box" stores in favor of the little guy. I decided to give this place a try because I felt a neighborhood store would provide the friendly service that most would expect. My HP laptop was just shutting off and we decided that we needed to see what the problem was. I called the store and was told that we would recieve a free diagnostic check. That was the highlight of the experience. We brough the computer in and was told they would look it over and let us know what they find. After a few days we called the shop and was told there they thought it was a virus but needed to confirm. If this was the case, we would be looking at $95. That was worth it. After calling back, they mentioned that this could possibly be the motherboard, a $200 + job where my response was, we might as well just replace the laptop. After a few more days we were told that they believe it was a virus and would have the laptop in a few days. If you notice, the canned response was "a few days". My wife finally called them on a Tuesday and they said it would be ready the next day. She tried calling in the morning and even went to the store. The gates were closed for the majority of the day. When she called back in the evening, we were told that "they were in"!! The gates were closed but they were in, very interesting. We were told that they would definitely have it the following day (Thursday). When my wife asked what happened the day before they told us that there was a "family emergency". So which was it, a family emergency or you were there with the gates down? Not a great business move to lie to your customers. Finally, Thursday had arrived and I told my wife that I would pick it up. It was supposed to be ready that afternoon. When I got to the store, sure enough, it was not ready. It was "90 %" ready which for me was just ridiculous. The owner stated that he told my wife it would be ready between 5-7 which is B.S., as stated, he said the afternoon. I then asked in a calm voice, "is this how you normally do business?" and was told, "yeah, this is how we do business!". No sooner, the owner then got loud with me and told me to take my computer and get out of the store if I am going to yell. Funny, I never raised my voice. In any event, I took my computer home after wasting nearly 3 weeks for nothing. Really surprised that this guy was such a jerk and would recommend that if you are looking for computer repair, try Staples or the Geek Squad. I wish I could give this place no stars!!

Sebastian does it again! He built me a home PC at a reasonable price that works great. He is my…read morego to for PC/laptop issues.

Sebastian is incredible! He was attentive, responsive, and fair! Fixed my computer (keyboard…read morereplacement) for $300 when Apple quoted me $1500!

Etamar and Yonatan were incredibly responsive to my requests and offered a great solution to my…read moreongoing wifi issues. We had a number of dead spots throughout our home and they had a relatively easy fix. From reaching out to them through ordering the equipment to installation was just one week. Etamar is efficient, polite and punctual and got everything done as promised. Everyone is thrilled and I recommend PointerTech without reservation. Thank you Etamar and Yonatan for everything!

I needed someone to re-vamp my home Wifi Network. Etamar came over right away and figured out the…read moreissue and fixed it incredibly quickly. He was very clear and very straightforward. I plan to hire him again to upgrade the whole system in the fall. Thanks!

I went to Micro Center to buy a PC. I wanted to get a medium-range build, and Michael Watanabe was…read moreas helpful as they get. He was very patient and also helped me pick out the best parts that someone would need. He answered all my and my mom's questions perfectly, and it was like the PC was already finished because of the immense help.

This store is very conveniently located, the staff is generally friendly and knowledgeable. Prices…read morerange from reasonable to good with some expected exceptions. Variety of merchandise is pretty wide with DIY sections being rather useful and interesting. Aisles are clean and wide, well-lit. It's easy to reserve pieces of merchandise online in order to later pick them up at store. Mail-in freebies offers are nice, too. The Brooklyn location amenities include large parking space and restrooms. There is no loud, crappy music blasted into your ears. Thank you for that! I tend to escape some establishments where music is loud and annoying. Too bad that the store has no seating spaces, since the location is quite spacious, and if you have time to spend there, you get tired. Definitely do your homework before visiting Micro Center, as that place is certainly intriguing, but your experience there is much better, if you know why you are there. If you decide to misbehave at that store somehow badly, then keep in mind that a New York City Department of Correction building is right next door :) .