I spoke with Angel over the phone about getting a quote to fix the screen of my MacBook Pro. He was…read moreincredibly informative and transparent, giving me prices for both new and used options. Ultimately, I decided to get a new laptop as the price difference was negligible but not before asking for Angel's personal opinion-which he was more than happy to give. I get the sense he's an honest guy and that's what matters to me the most. Hopefully my new computer doesn't break any time soon, but if it does I know where I'll be going!

I had three or four keys that weren't working on my MacBook Pro keyboard...yikes! I got on Yelp and…read moreI sent my issue to a couple companies. Only Joe from OC Computer bothered to provide a brief, yet informative response. Without seeing my computer, he said I probably needed a new keyboard (palm rest as he called it), and that would be about $350, parts and labor. I was still able to use my computer for most stuff, so I was in no huge hurry. To cover all my bases, I took it to the Apple store in Cerritos just to see what they'd say. They weren't sure, saying I likely needed a new keyboard (as Joe said). When I mentioned the word "palm rest" it was like a foreign language to the guy. To make sure, they said they would have to send my computer off for a week...what? Of course, I asked how much that would be and they said $800...IF that indeed was the problem. Oh yeah, since I didn't have an appointment (my fault) I had to wait about an hour just to get a seat at one of the tables where you actually have a person come talk to you. Then I waited another 20 minutes until someone talked to me. The guy was nice, but I just didn't have a good feeling. After that appointment, I drove directly to OC Computer which is by my house, talked to Joe and Angel, put down a deposit for a new keyboard/palm rest and they called me when the part came in. In the meantime, like I said, I was able to hold on to my computer and use it for some stuff. When I took my laptop in, two days later I had it back and working. I probably could have had it back sooner, but I told them I was in no hurry. Anyway, OC Computer is less than two miles from my house, so I should have gone there first, but that's on me. Next time, if needed, I will. So, while I'm sure the Apple store is good for a lot of things (especially if you have insurance), I would at least talk to Joe and/or Angel and maybe save yourself some time and money. FYI...I waited a couple of weeks to post this Yelp review just in case there were any hiccups. There haven't been any...so, knock on wood. Anyway, thanks Joe and Angel.

Modern Computer Systems is very convincing over the phone and promises top-tier, professional…read moreservice, but the final results fell far short of those expectations. The experience started off on the wrong foot when the first thing the technician asked after walking in was, "Do you have a pen and paper?" It didn't inspire much confidence or professionalism. The biggest disappointment was the cable management. It looked rushed and completely disorganized, especially considering that we had already paid before that part of the job was finished. The overall quality of the work was well below what was promised. Unfortunately, I won't be using this company again, and I can't recommend them based on my experience. Customers should proceed with caution. The photo shows how how he put 1 cable tie on the cables and said that's the best it's gonna get.

Jonah is two face liar . The man is not to be trusted …read more Jonah said he could update my computer. Which in fact Jonah was unable to do and substituted my computer with one he bought from I don't know who and wanted to give me a one year warranty. I refused and asked for a refund. He issued a false document. That said a refund and claimed that there was a problem with the bank . I have to go to small claims court. To seek justice .

As always, the team at mobile kangaroo came through in a crunch! They cleaned up my hard drive and…read moregave me all the support I needed to go up and running again. Thank you team!

I brought in a 2014 old macbook air and it had major system damage that was my fault. I found them…read morebecause it's listed on Apple as a site that acts as a Genius bar. They were quick to diagnose the issue but unfortunately they couldn't fix it. The guy up front was super nice. They put a tag on the computer that is like a full sticker and it damaged the top of my laptop because I can not get the sticky stuff off. They need a better system for sticking the tickets onto the products they get.

Background On Shop/Personnel: Our team at Notebookshop, with over 35 years of experience, is…read morededicated to providing you with top-notch laptops and desktops tailored to meet both retail and corporate needs. As an authorized Lenovo service provider, we pride ourselves on delivering exceptional customer support and IT solutions. Whether you need upgrades, repairs, or comprehensive IT services, we ensure a seamless and efficient experience to keep your technology running at its best. Background On Visit: Had a broken lcd screen on one of our lenovo laptops that needed to be fixed. Did a yelp search and this place came up. Did more digging about this shop and sure enough it was a authorized Lenovo service provider. LCD Screen Repair Price: $139.00 (OEM laptop screen) + $100.00 (labor) + tax on screen. If you want a third party screen, it would cost $69.00 +$100 (labor) + tax on laptop screen. Payment Method: They accept credit cards or cash. They don't accept payment over the phone. You'll have to come in to the shop to pay. Location/Parking: Located in a plaza on the NE corner of Artesia and Carmenita Rd.. Ambiance/Decor: Shop is relatively clean and bare bones. They probably do their work in the back of the shop somewhere. Service: Service was great. Steve was friendly, attentive, and thorough in explaining what needed to be done. Experience: Overall, I had a great experience. Steve gave me updates on my laptop through the process. There was one hiccup though. The screen replacement that they ordered was damaged during shipping. He was able to order another screen quickly. It took about 10 days for them to fix the laptop.

1) Honest assessment of laptop issue 2) Practical solutions…read more 3) Trying to save the customer from potentially unnecessary expenditures

Excellent support. I have been using their service for a few year now. My kid got the lap top from…read morethis company 5 years ago. they still give a good tech support.

These guys are great! They helped me with a laptop repair that other guys took weeks to solve, They…read morefixed it in an afternoon. Super easy to work with and very knowledgeable. Highly recommend!

Was looking to have a forensics done on a crashed hard drive and ended up with a screaming…read moregaming-level build. KA at ICP has a new believer in me. So professional yet personal and efficient. We talked about my needs as a photographer first. He built me a shopping list, then built my dream PC with a heavy slant on AI. Saved me hundreds of $$. and I know more about the internals of my PC than I could ever have. Couldn't be happier. Forget the nerds and the geek squads, go to KA at ICP. https://www.instagram.com/reel/DInKHS8p2LN/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==

Ignite computer, professionals rebuilt, which I thought was a dead computer for my son and saved me…read morea lot of money and headache. He replaced a few components now the computer is 10 times faster in real life. He also helped me comfort from one laptop to another very well experience with any programs, Photoshop in Lightroom. His prices are fair and returns work quickly.

I never write reviews but my experience here is an exception. I HIGHLY recommend this place. I came…read morein with an issue of a zoom recording not downloading/converting because of limited disk space on my laptop. I was freaking out because it was a critical recording for school. I came in and the owner went above and beyond to help. It took some time but he was able to figure it out. I was extremely relieved and felt so at ease the issue was fixed. Don't hesitate. Every situation is different and there is never a guarantee there is a solution to the problem. But what I can tell you is that they will put in the effort to try and help you.

Had medical imaging CDs and was in need of a computer to upload/transfer to usb and email, etc…read more this place has a computer that met all my needs and got it done at $45/hr (affordable in todays standards)

Fredy was super helpful and friendly. Was able to identify and resolve my issue right away at a…read morereasonable price.

I took my laptop to be repaired. They fixed it really quick. I had no issues. The price is right…read more Freddy was very professional. It's a great place to take your computer in Long Beach.