This was my second time coming here, and I definitely had to come back! I honestly don't know why some people say the staff is rude. That has not been my experience at all. The place is beautiful, the customer service is kind and respectful, and they even recommend drinks they personally enjoy. As soon as you walk in, they welcome you. All the drinks look amazing. The first time I came, I brought my friends, boyfriend, and sibling, and we all enjoyed our drinks. I ordered the Pepino con Limón, and it was super delicious--I definitely recommend it. This time, I got the Gansito Frappe, and it was so good! Juan and Kate were both super friendly and nice. They recommended drinks, and they even let us try a few samples. The horchata drink was EXTREMELY delicious--seriously, 10/10! Everything was very clean, and the atmosphere definitely gives Hispanic vibes that bring back lovely memories. I highly recommend this place. The drinks do take a little while to make--Starbucks is faster--but that's okay because they're made fresh and taste amazing. Both the Gansito Frappe and the Horchata drink were a solid 10/10. I'll definitely be back! read more

See all

It's been a soft opening so far so they are still working on their craft! Seen this long line at this location and wondered what is this cafe all about. I looked it up and oh man! It is super popular! Decided to stop by and give it a try with my bby we both got iced horchata latte. It was ok nothing too crazy. The cashier was super nice and friendly super informative. The whole atmosphere is to die for I absolutely loved it! With the beautiful Frida painting, the swing to take pictures on, and the beautiful artwork on the walls! I absolutely love this lil cafe! It's a little pricey but definitely worth it! Love this little cafe definitely a perfect stop and go! read more

See all

Love this place! The owners are sweet and welcoming. The drinks are delicious. The place is family friendly and spacious. We had the agua de pepino con limón and the caramel drizzle. It's a great place to meet family/friends, read, or get some work done. I'll be coming back to try more drinks and the conchas. read more

I came back to try Con Azucar Cafe to try their food and I was very surprised! We ordered with the friendly cashier and they immediately made our drinks for us. It took around ~10 minutes to get our avocado toast and it was delicious! It a lil like guac but more creamy topped with avocado slices. It was so delicious I enjoyed every bite. The inside was not too busy this morning but it seems like this is a chill spot to come and hang out with friends or just get a good drink! Definitely recommend the horchata matcha or mazapan matcha!!! read more

See all

Ordered an iced dulce de leche latte and a hot dulce de leche latte which were both delicious! A little sad they weren't able to do any designs on the cold foam like at other Con Azucar locations. There was a good amount of seating and decor was cute only downside is parking can be a bit hard to find. read more

Nice local cafe with lots of amazing drink options. Staff is very friendly and helpful. They have sandwiches, Mexican pastries and offer lattes, refreshes and frappes. Cool decor and a place where you take picture on a swing! Feels very inviting. I tried the concha, which was very good and tasted hints of cinnamon with each bite. The mazapan latte was very tasty and had a wonderful nutty flavor that really took it to the next level. Will definitely be returning. read more

Con Azucar Cafe - Concha - Coffee & Tea Near Me - Hayward, California

See all

I'm so glad this location finally opened! I used to live in Redwood city & would go to that location. Ambience This Hayward one is a lot more modern aesthetic. They have lots of terracota colored accents, even their cup lids (good quality cups). Very hacienda vibes. There are some photo ops. The famous Frida Kahlo painting, the swing, & beautiful mural of Hayward. Food So far all the drinks I've had are good. Mazapán latte is my go to! But I've also tried the horchata latte (more on the thicker side), mangonada smoothie, & my sister lives their dulce de leche. Drinks Food I love their torta de jamón. Their club sandwich & breakfast sandwich, & boyfriend loves their grilled cheese (uses 3 cheeses ) Service So far everyone I've encountered is really friendly. The owners are really sweet. They even remembered me. P.S. I do see there are some negative reviews but you have to keep in mind this is their soft opening so there will be some hiccups while they are figuring things out. If you're not happy just let someone know & im sure they will remake your order. Give them some grace. Overall, it's a great experience so far & I've brought many friends & family to try & they also loved it ! read more

See all

Coffee, Service and ambiance was great, food was alright ordered ham and cheese breakfast sandwich thinking it would be on a croissant or something but it was on white bread (like a school lunch) concha was okay I had better but will be back again to try other items from menu. Also, The girls that helped us This morning was were very nice always smiling. read more

See all

Excellent customer service! The man helping me was super sweet and was knowledgeable about the menu. Seeing as how this is their first couple weeks in business, I was very impressed. I got the horchata latte, which was SUPER YUMMY, and the breakfast sandwich. Also delicious. Service was fast and friendly! The shop is gorgeous. Absolutely stunning shop. Modern and trendy. Love it. I'll definitely be back. I also had a chat with the owner, who was very sweet! Nice guy. Please be kind. They just opened... so they deserve a grace period to train the staff fully and get their flow! Be patient. This place is great! read more

See all

Just had a Pina Colada refresher on a hot day. Just what I needed to hit the spot. Hit up Con Azucar for some refreshing drinks! read more

Con Azucar Cafe - Pina colada - Coffee & Tea Near Me - Hayward, California

The place is really cute, the furniture is comfy and goes well with the decor. There's plenty of seating and space, even a fun spot to take photos. The cashier was really attentive with the customer in front of me which gave me time to look at the menu (I'm really indecisive so it helped me decide what to get lol) I ordered a dulce de leche latte with vanilla cold foam - the coffee taste was stronger than the flavoring but it was still pretty good. I also got the ham and cheese sandwich - they have three cheese options (pepper jack, cheddar, but I got swiss) and it was so yummy. The drink came out first and there's a little station at the pick up counter with sugar/sweeteners/sauces so you can really fix up whatever you order to your taste. read more

Con Azucar Cafe - Ham & Cheese Sandwich + large iced Dulce de Leche Latte with vanilla cold foam - Coffee & Tea Near Me - Hayward, California

Ordered 2 large chai lattes w/ almond milk and shots of espresso! This place is absolute fuego! Def coming back here when ever I'm in town to dig for records at Stacks Records. Thank you Con Azugar! Well Done! read more

Con Azucar Cafe - Coffee & Tea Near Me - Hayward, California

Delicious coffee and a beautiful atmosphere! I ordered the horchata latte, and it was excellent--flavorful, well-balanced, and not overly sweet. The ambiance was warm, inviting, and a great place to relax. I'm already looking forward to coming back to try some of the pastries and explore more of the menu. Definitely worth a visit! read more

See all

Service was a complete 180 this time around. Warmly welcomed in. Asked if I had any questions about the menu or needed suggestions. Ended up getting the Mazapan latte which had pieces of Mazapan inside, yum! Also grabbed a concha which was so delicious and soft! Almost like they made them fresh that day. Definitely will be coming back for more. read more

Con Azucar Cafe - Coffee & Tea Near Me - Hayward, California

See all

I really wanted to like this place since I am from Hayward and it's good to see new places especially in DT; however, I was disappointed. Decor: pretty nice place with a swing as their photo-op. Customer service: while it wasn't super terrible but the girl had 0 personality. Ordered a medium and she said, "ok" and then she asked "what size?" Her whole demeanor was flat. Drinks: I'm a big matcha drinker Ordered a matcha horchata and matcha banana. It was so watered down which I can honestly compare it to Gold Bean in San Leandro. Would I go back? Not sure? Maybe I'll try it again. read more

Con Azucar Cafe - Coffee & Tea Near Me - Hayward, California

Idk what is up with all the negative reviews on here so far. This place has been open for a few weeks now so it's very new, so I would understand the shop trying to get all the little things down. I went in on a Thursday afternoon and it was not very busy. I waited in line for about 5 minutes. I went up to the register and the worker greeted me and asked what I was getting. I asked if they had more conchas as there wasn't any on the glass display. The worker pulled out a whole fresh batch of conchas from the cart behind her and I was able to pick the ones I wanted. As for the drink, I got the mazapán iced coffee. I consider myself a coffee lover and I loved the coffee to milk and sweetness ratio. The drink had mazapán pieces in it which was a really nice touch! The conchas were fresh and soft & cute colors! Overall i loved it and hope to be back soon! read more

See all

This place is beautiful and bright. As soon as you walk in, you see the heart and soul of the place. The best parts of Mexican culture on display. I got the Horchata Latte (iced) and it was pretty good!! Love the cups they came in, just had about a 10 minute wait for my drink. Also got a small berry pie looking tart, as well as a pink rose concha (too cute, couldn't resist.) Will be back to try different latte's and especially want to try the sandwiches/tortas! read more

disappointed with the customer service. The posted hours say 8:00 AM-5:00 PM, but when I arrived at 8:29 AM I want to order a coffee , I was told they were still prepping. The employee she also had an unwelcoming attitude and made it seem like taking my order was an inconvenience . If your business isn't ready to serve customers at opening time, the hours should reflect that. Very disappointing read more

Great service, everyone was super friendly. Great food and drinks! I got the protein banana and cajeta drink, super good! The torta de jamón was also great, super soft bread. The cafe has enough tables for anyone who wants to get work done or have a day out with friends! read more

Con Azucar Cafe - Banana and cajeta protein drink & torta de jamón - Coffee & Tea Near Me - Hayward, California

Drinks are terrible, customer service is terrible, there are better places to get coffee from honestly just make a stop at Starbucks at this point. read more

Staff is super sweet and kind. They always make sure I get what I want and the drinks are so good. Pepino con limon refresher is actually so refreshing and I love the tajin rim on the cups. I just tried the horchata latte with banana foam as recommended by a staff member and it's so delicious! read more

Love this place, service and drinks never disappoint. Pineapple refresher and the Gansito Frapees are delicious! read more

I would give this spot a 1.5, but I guess yelp is rounding up. The coffee - poorly executed. Roast their own robusta beans, probably just on an automatic dark roast setting, and the espresso + regular coffee is not good. I asked for an americano, and i watched the cashier pour me a cup of drip instead and hand it to me lol. Taste was bland and awful, I could pull better coffee with my eyes closed. My friend got a vanilla latte, and same thing. Shop uses torani/monin syrups which is disappointing, but with their giant menu I guess it kind of makes sense - however using bad syrups and not being able to pull good shots make the drinks taste horrible. Matcha was also light and watered down - probably using a cheap culinary matcha to cut costs. Overall drinks were a 1/5. Staff - not well trained. Saw lots of complaints online, when I went in the guy was pretty nice - then he answered the store phone mid order. Like, what? why is your landline at the register? It should be tucked away in the back somewhere for a manager to answer. I spent like 4 minutes standing there while he took the call and left to go find someone and came back. Also, while waiting for drinks I needed a carrier - had to wait like 5 minutes for someone to acknowledge me. It wasn't even that busy honestly - staff is trained very poorly. Mini conchas were good at least. I'll give them points for the space, its very cute and aesthetic and they have their little swing for instagram pics - it's cute, but when the actual product sucks it makes it feel performative. Lots of Mexican cultural things inside, but the drinks suck so who cares. All in all, very poor. Would rather head to another shop nearby that gives more care to their drinks and customer service. Theres a new boba shop popping up two doors down, so they'll likely lose a lot of matcha customers to that shop when it opens. read more

Con- Ordered regular hot coffee and it was cold! It was close to room temperature. Avocado toast - seems a bit pricy Pro- Cute esthetics Avocado toast did taste good Ordered 2 other drinks... one was good the other was ehh.. not too flavorful. Btw - the big concha is overrated and overpriced. There's a latino supermarket I get one similar in size from for like $6. Also the drink pick up area needs to be more organized. I can't really comment about their customer service, because it was whatever. Nothing good or bad stood out. read more

Service was bad, 2 people chatting right in front of the cashier as we are WAITING for them to take our order, second the coffee was BAD husband got a dulce de leche latte and i got a duvalin latte and it tasted like we just asked for a shot of espresso on a cup. When we got our drink their was a lady who got up and let em know about hair in their coffee. The place is nice but that's about it read more

Drinks were decent. Costumer service was terrible, employees were unprofessional and rude. Not a welcoming environment, most employees were younger and had apparent bad attitudes. The cashier that attended us was very dry and seemed bothered to be taking our order, was not friendly. While we were having our coffee we witnessed an employee literally throw a receipt on the table at a costumer whose order they forgot/messed up. The manager was defensive of the employee and said she was new but did not apologize for the employees behavior. Would not return. read more

What the heck is the hype for this place?? It takes them an hour to make the drinks, the lady taking the orders couldn't answer any of my questions, and they use torani syrup. It's 2026 if you're opening a cafe up and charging 6-8 dollars a drink you need to be making house made syrups. Drink were watered down and really bad. read more

Customer service was not great at all. The cashier completely ignored that I was standing at the counter waiting to order, and she instead asked someone who wasn't even waiting at the counter if they were ready to order. When I asked her if I was at the wrong register she just looked at me kind of confused. It was an awkward and uncomfortable experience. She didn't look happy to be there at all. I was really rooting for this cafe but I was so disappointed by the lack of professionalism or care. She didn't seem to know how the drinks are made either. My mom usually gets almond milk instead of actual milk in her drinks and though it was a horchata matcha we weren't sure how they make it, I asked the cashier if they could put almond milk (Assuming they use regular milk) and she said "mhm". Someone had to come out and inform me AFTER paying that the horchata is pre-made and that the cashier shouldn't have said they could do almond milk. Drinks were okay but not really worth the price. I bought a small cookie and the cashier never gave it to me even though I saw her giving people their pastries at the counter where the pastry box is. I asked multiple times if I could please get my cookie and I waited for a long time, just ended up leaving. Hopefully some big changes are made here. read more