To be honest i rate a business on how well they do after a mishap (especially as a business owner)…read more I had one bad incident and the service department went above and beyond to fix the issue. Owning a fleet of fords I've purchased from a few dealers. The best purchase was from rt 23 automall looking back. The price time saved and the honesty is impeccable. Biggest praise to Patti in the service department she always has your best interest at heart, she goes above and beyond is super helpful and her attitude and work ethic is contagious. She cares and has a calming and upbeat personality if that makes sense. I'd hire her in a second. And she def is the one that keeps the customers coming back. At least this one. She's proven that she can take care of her customers but most importantly she's honest if she can't squeeze you in because of the schedule she doesn't which is the most important trait in my book. All I want is honesty makes my life and others lives that much easier. Dropped off one of my salt trucks to have a harness for the back up camera replaced she made sure to get it back before the snow came. They have really risen to the occasion and prove they are the leader when it comes to Ford sales and service. Thank you again for all your help Patti. As a small business owner having people you can trust in different industries to handle their part when you need them to step up is the most important and such an integral piece to any small business succeeding and Patti never disappoints. She deserves the praise and recognition. THANK YOU THANK YOU THANK YOU PATTI!!! You've made me a rt 23 automall believer.

My Son has been gettin a runaround for 5 weeks. see his review …read more If I could give a negative review I would. In March of 2023 I brought my 2019 Ford Escape into Route 23 Automall for an engine failure. This repair took 2-3 weeks and I was not given a loaner. Less than a year later, in March of 2024, I brought the same car in for a transmission failure (great design, right Ford?). Again, I was not given a loaner, and my car has been in the shop for over 4 weeks now. I was told that a new transmission was put in, but engine lights came on when they did that they could not figure out. For the past 2 weeks, I have been given the runaround and cannot get any answers from Alexis in Quicklane. If a certified Ford auto shop cannot figure out how to fix their own cars, that is a huge problem. Needless to say, if and when I do get my car back from them, I will not be returning, and I will certainly not recommend Route 23 Automall Quicklane to anybody. In anybody is wondering, there is a Class Action Lawsuit against Ford for their transmission issues. Gerkarrah Jones v. Ford, Case No. 2:24-cv-10721-MAG-CI Ford and Route 23 Automall need to do better.

I recently took my vehicle in for service to Precision Jeep in Butler and I COULDN'T BE MORE…read moreSATISFIED! I have trusted Brian and Precision for many years servicing all my vehicles. They are always reliable, thorough, efficient and keep you informed. Thank you to Brian and his service team for consistently providing EXCEPTIONAL SERVICE time after time! I highly recommend Precision Jeep.

Went to this Jeep dealership for servicing, oil change, tire rotation & tire pressure. Perfect…read moreservice. Courteous staff. Mechanic was a true gentleman & very nice. Wait time was as expected. Came back home totally satisfied & happy. Thank you so much.

We bought a 2004 GMC Envoy. It was in very nice condition and it came at a good price. Our buying…read moreexperience was pleasant. Jack did not pressure us and was very friendly. He went out of his way to let us test drive whatever vehicle we were interested in. Upon receipt of the truck it had been cleaned out, vacuumed, washed and looked great. It came with a 3 month warranty and we were happy. After driving the truck for a few days we noticed the air conditioning did not work. Jack sent us to Meineke a few times before we realized that it was going to be an expensive fix. Jack took care of it all and it was fixed to our satisfaction. Jack is honest and fair. I would recommend DEP Auto Sales if you are looking for a good used car at a fair price from a trustworthy source. Happy Shopping!

Bought a used car from DEP Auto Sales last month. I am not a motorhead by any stretch, just a mom…read moretrying to help her kid buy his first car. After a pretty exhaustive search and some scary test drives at used car lots around the tri state area, we feel like we got an excellent deal on a good, solid car for not a lot of money at DEP. Very satisfied with the entire process. Really nice people-- turned out I knew the owner, who is a longtime community volunteer. While we were there doing paperwork, several neighbors stopped by just to say hi to the guys working there. One guy brought his dog. Just a nice local business. The only thing I would caution buyers- I didn't hear back when I emailed for info a couple of times, perhaps they dont check it very often. So you're probably better off calling or just stopping in. But how often do you hear about a pleasant used car lot experience? This was one of them!

I had been searching for a Jeep for several weeks and visited multiple dealerships, but this was…read morethe first place where I truly felt comfortable. There was no pressure, and the pricing was honest -- not $10K higher than the advertised price like I experienced elsewhere. The entire staff was friendly, professional, and genuinely helpful. Todd, the salesman, and Joe, the manager, took the time to answer all of my questions and thoroughly explain the process without rushing me. The finance department was just as great, making sure I understood everything and patiently addressing any concerns I had. Overall, it was an excellent car-buying experience from start to finish. Everyone went above and beyond, and I would highly recommend this dealership to anyone looking for a hassle-free and honest experience.

I purchased my Jeep from Precision a little over a year ago. Recently, the check engine light came…read moreon indicating a potential major problem. Upon bringing it to the dealership the light was off, raising concerns about diagnosis. However, Brian provided exceptional service. He understood the concern and assured continued investigation. He followed up and reported the successful identification of the problem and immediately fixed the issue. My jeep was returned in perfect condition in just 2 days. Plus he threw in an oil. The team at Precision exceeded my expectations! Thanks again, Brian