4/25/2026 Things went pretty well. I knew what I wanted. I was greeted and allowed to view the…read moreiPhone I was going to purchase online. I like it. Good reviews in the phone. No help was needed even though I was approached as soon as I walked in and the gentleman was ready for the sale. No complaints I recommend this location arrive early before the afternoon rush. Time to upgrade.

Crowded but good. Long wait when I brought my iPad in for possible repair. They ended up…read morereplacing it, and pickup was smooth. For the record, hate the mall. But glad there's an Apple Store to take my glitchy devices to.

Absolutely pissed off and mad. First of all was sold an iPhone 17 Pro Maxx. Then the phone went…read morecompletely black screen on me, which wasn't lighting up at all, but was on. I went in to get help with the phone. Liz the person who helped me, didn't inform me that I needed to sign for the new phone upon receiving it. I needed the phone as soon as possible and told Liz about that. I missed the phone being delivered by mere minutes and since FedEx doesn't deliver on the weekends and spent over 3 hours trying to be able to get a phone before Monday, since I'm flying out of state. What can I say besides don't shop here at all they fail to help you out and get what you need when you need it. This all stems from not being informed about the signing of the package. If I were told about this then I would have stayed home completely until I received the phone. But now I'm going to be out of state for a whole week for business without a phone to get by and conduct business. Liz promised I would get the phone by Monday and with no warning about signing for it.

The lady who helped us was amazing, she said she was from the Midwest or the South, and we had…read moreliterally the best conversation while she signed us up for their Internet. I will never go back to other providers their 5g home Internet is fantastic and under 100 dollars.

I was going to get a new phone screen as mine was broken. After speaking with the owner, I decided…read moreto buy a new phone. The store employee not only activated my new phone, he also helped me move aps and information from my old phone to my new unit. I was very happy with the overall professionalism of everyone here. I would highly recommend them to anyone in need of a new phone.

From the owner: We are a diverse , and unique Cell Phone retailer, that specializes in "No contract plans" We are…read moreAuthorized by the Most Popular Companies in the Nation. MetroPCS, Boost Mobile, Simple Mobile, Page Plus, H2O Wireless, just to mention a few. We also carry an extensive, quality line of accessories. We can Help with minor repairs. Pay your Cell Phone Bill here with us as well, all payments are "RTR" Real time replenishments, which simply means your payment is posted right away. What can we say about experience, knowledge, and customer service? Simply, you be the Judge. See you soon!!

Throughly irritated with this AT&T store and I had used their company for so long!! Went into…read moretransfer a prepaid to a postpaid account. They said we couldn't do anything in the store and to call 611. We got home, I called, they gave me the RUNAROUND and all 3 people I talked to said to go into the store!! Ugh so annoyed with their laziness at this store to help!

I went to trade in my phone and Ron diberatially broke my phone right in front of me so I don't get…read morethe 1k credit. I reported the incident to the Office of the President oonly up find out they were not a AT&T store they were a agent store. Plz don't conduct business here.

I saw an ad/listing on OfferUp for a "Brand New iPhone 16 Pro Max - Huge 35% Off! Only $829" at…read morethis particular location & so so went there to purchase a unit. I arrived there & asked for the specific model to purchase. The gal said that price was for a used unit locked to a specific carrier. I showed her the ad on my phone & asked to speak to a manager. A guy came out from the back room & said, "If you scroll down & read more it will tell the exceptions." I said, "The title of your listing is very clear & your tactics are very deceptive!" This business is dishonest & a waste of time! See my included screenshot of their listing.

I wish I never heard about this place. I went to get a phone because my last got damaged and I…read moreneeded a phone quick for operating my jobs and payments. But now I'm stuck paying more than what I'd owe for even the latest phone. They didn't inform me on lease details. There app has also crashed after an update leaving me unable to pay my payments on time. Which a day hasn't gone by that I'm left to pay past due which makes no sense struggling with other payments. When I'm done paying this phone off I will not be continuing anymore service with them.

Do I recommend this business? Fuck no. Went there TODAY to ask a simple question about my warranty…read more The only employee there was staring at his phone. I walk up stood there easily 2-3 minutes while he was staring at his phone. He looks up looks me right in the eye and sits down then proceeded to scroll his phone. Will NEVER return to this shithole ever again.

I was in the Tacoma mall wanting to get my phone a screen protector. But I saw the worker and he…read morehad no mask on at all! So I didn't stop there instead I drove all the way to Westfield mall to the Zaggs there and the guy had a mask and was very nice! MASK UP TACOMA ZAGG!!!

Bad customer service. The owner won't even wanna talk about their worker mistake he did. Your…read morebusiness will shutdown if you keep it this way.

So I started out with the cricket stores closest to me and ended up talking to people that…read moredefinitely should not be working there. I called this cricket store and KIRT was absolutely awesome!!! He went above and beyond to help me. I was able to have all my questions answered and not be left feeling confused with more questions. This will be the ONLY cricket store I will be doing business with from now on!! Thanks again Kirt you're awesome!!!!!!!!