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    Consumers Propane

    2.5 (22 reviews)
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    Updated 1 month ago

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    11 years ago

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    18 days ago

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    4 years ago

    High priced but does have full service and self serve kinda dingy inside the cashier area

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    Ask the Community - Consumers Propane

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    Eastern Propane & Oil

    Eastern Propane & Oil

    (14 reviews)

    We just moved into a (new to us) home in Burrillville. I have never heated a house with propane…read morebefore so I had a lot of questions and Eastern Propane was the most welcoming on the phone taking a lot of time to answer questions that they probably get all the time. They went above and beyond to deal with a situation at our house that required the tanks to be moved and the insufficient copper runs (installed by the house flippers) to get completely replaced. They handled dealing with the town inspector and even dropped off a temporary tank to make sure we had no disruption to hot water while everything got figured out. I was very happy with how thorough they were to make sure everything was up to code and handled as "pretty" as two large tanks can be :) When I was shopping around I found that the prices at Eastern Propane were considerably cheaper than the previous chosen company the previous owner (flipper) had chosen. Akin to highway robbery if you ask me. I've met the delivery driver a few times and he also is very pleasant and welcoming. I feel like I'm in good hands and happy to be a customer!

    Ive had this company now for a few years. They replaced my furnace and oil tank and did installs,…read morepaid 7500. Just ran out of Oil, with the new furnaces you cannot prime the pump yourself. Stuck in limbo and they want payment due on site, what kind of heating company cannot bill their customers??? Terrible company, watch out for these oil companies, theyre all terrible. A sad cold customer

    Petro Home Services

    Petro Home Services

    (71 reviews)

    I have been on hold for one hour and 45 minutes. Still waiting to report a problem with my burner…read more. I do want to report I emailed them and very early they contacted me. The tech, Steve, whom was wonderful, was at my door by 12 noon. He was efficient..I have had this tech many times over the years..he is great! Was done and gone in under one hour. I was contacted by Liz later this afternoon to see if I was all set. Excellent customer service in the end.. Just glad it was a not a no heat situation. My unit was leaking water. I will have to give them a 5 star on the follow up!!!

    I had an AC service appointment scheduled for over a month, and the company cancelled on me an hour…read moreand a half after the appointment window was already supposed to start. This was extremely frustrating because my job has very strict limits on work-from-home days, and I used one of my limited allotted days specifically for this appointment. The cancellation was not just inconvenient -- it wasted my time and impacted my work schedule. What made the situation worse was the customer service representative who called me. They were rude, unhelpful, and showed no concern at all for the fact that the company had wasted a customer's time. There was no real apology, no sense of accountability, and no effort to make the situation right. The most disappointing part is that this company requires customers to provide 24 hours' notice to cancel, but apparently does not hold itself to the same standard when cancelling on customers. If customers are expected to respect the company's schedule, the company should also respect the customer's time. Management should seriously review how cancellations are handled and how customers are treated when the company fails to honor scheduled appointments. Based on this experience, I would not recommend this company to anyone who needs reliable service or values their time.

    Consumers Propane - servicestations - Updated May 2026

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