Needed a couple of pants hemmed last minute before I left on a work trip because they were too…read morelong, they didn't hesitate to take the alteration on short notice. Quick turnaround, great price!

Well.. the female that's in the business is very professional and nice…read more The guy is a different story every time I drop my cloths there i have a conflict with him asking my questions about pmt. I always pay in advance i do that for a reason. And I always have to ask to put creases in my pants other wise they are just placed on a hanger . Prices vary with the male asking if just pressed vice cleaned and pressed he seems unsure of the Prices he get flustered when confronted. I will if i continue to use this business be aware of the Prices and the individual I'm dealing with.

I went to get my table runner cleaned and was charged $15 for it. But when I received it back,…read morethere was still stain. The fabric was wrinkly and puffy. The runner was completely destroyed. I would not return here again.

I came here for alterations to hem two new pairs of pants that were two long. They did a wonderful…read morejob and now I look very professional and tailored. The hemming of two pants cost $32. It was done in 2 days. I requested it on Saturday and picked up on Tuesday. They are open Monday - Friday 9a-6:30p, Saturday 9-5 and closed Sunday. I'll be back for any alterations and to try the cleaning. A plus is there are a bunch of plants and greenery in the guest area to sooth the mind.

Super nice staff. Always love supporting local. Quick turn around time. Also affordable.read more

This place really went out of there way to make sure my seeming on denim was to my description…read more They kept in contact via text and even sent photos of the progress. The customer service there was great and will be coming back for future dry cleaning/sewing etc. needs. Thanks again for everything!

We've been using this dry cleaner for 2 decades. It's not the closest one to home, just the one we…read moretrust and like. He's exceptionally nice, hard working, and reliable. His wife does the alterations, and she is fantastic, has worked wonders with some complicated items for me! (A weirdly shaped dress for Oktoberfest!). He accepts cash or check for payment.

Took in a difficult task on a bedspread and did an excellent job for a reasonable price. Great…read moreexperience would go there again.

I can't say enough good things about this amazing place! They've been absolutely fantastic with…read moreeverything I've brought them, from dry cleaning my comforters to handling all my alterations. I'm really grateful for their wonderful service!

While visiting my family back home I brought my dress I wore at my wedding and my husbands shirt…read morefrom our wedding to get cleaned. We got married in 2018 and where we live we don't have a dry cleaners. Also the elements where we lived was causing reddish orange spots all over our clothes. They looked like rust stains but nothing medal was touching the clothes. I spoke with the owner and he said he would try his best to get the clothes and stains clean. I was in no rush so he had the clothes for a little over a week. When I got the call to pick them up he told me everything came out of the garments except on my husband's shirt. One of the darker stains was still there. When I came to pick them up and inspected them I was so surprised and impressed that they were looking like new and no stains. And as for the spot on my husband's shirt they were able to lighten it up so much it's barely there. I was so happy. The girl ringing me up asked if I was happy with the results and if I was sure I was okay. I told her yes because the clothes looked amazing and even the one spot had lightened up so much it was barely there. When I visit family again I'll be bringing some other clothes to get dry cleaned here. If you're local check them out.

This has been my alterations place for last three years or so. Usually simple things like raising…read morethe hems of my jeans. The owners are nice and they always do a great job. I have been satisfied with the quality of their work. $18 for a pair of jeans hems up. It may sound pricey, but I get my jeans on sale and spend some extra for having them fit me for my go-to favorite jeans. They close at 5:00 on weekdays, so it's a bit tough to pick up after work, but they are open on Saturdays till 2:00, so that's when I go pick up.

The Best! I have been going here for years! Very nice people that take good care of your clothes.read more

We've been loyal customers of Delux 1 Cleaners since they had a location off Auto Parkway in…read moreEscondido and followed them to this location when they moved. They are very friendly and our clothes always come out perfect with any stains found, and removed. Their turnaround time is quick and their prices are reasonable.

Came in from a referral and couldn't be happier. Used their dry cleaning service and was reasonably…read morepriced and quality was great. Also used their tailoring service and couldn't be happier. The owners are very kind and great customer service, very friendly.

Hello all. I am not one to post reviews regularly. I truly…read morebelieve that sometimes people have bad days and I don't take things personally. I have been a customer of Pleats for more than 7 yrs. maybe even close to 10 yrs. During this time of course mistakes have happened and they were either resolved or I ignored them and continued my patronage of Pleats, home delivery service and on site service. I will say that my recent experience with them has convinced me to move on, never to use their service again and write this review, as a warning to other people that may be considering using their services. Incident #1- I dropped off some items for dry cleaning at the San Marcos store. When I picked them up, I was notified by the cashier, that one of my items was not there and they will be receiving it soon. We identified the item which was a very expensive linen shirt, and she assured me that it would be found and I would be notified. Weeks passed by and 0 notifications. I continuously followed up in store and the shirt was never found. I was advised to call Lou and make arrangements. Incident #2- I dropped off a cashmere/silk blend coat for dry cleaning and it was washed! When I picked it up the coat was completely damaged. It looked like it was decades old and dingy. The attendant which I believe his name is Paul, took pictures and agreed it was damaged. Again I was advised to contact Lou to make arrangements for both incidents. This has now been months and nothing from Pleats. I have called numerous times, sent dozens of text messages to Lou, been to the store numerous times to try and resolve and NOTHING!!!!! Not a text, not a call, not even a go screw yourself from them. More disappointing than the expense of replacing my clothing that was damaged, is the complete lack of customer service and respect especially for a long term customer that has spent thousands of dollars over the years using their services and supporting their establishment. My only option now, is spending valuable time taking them to small claims court. Pleats, let it be known that up until now, I would have been a happy customer with a call, an apology and even a discount for future services! But you couldn't even do that! Future or current customers, I hope my review helps you in making a decision wether to use Pleats for your laundry needs or not. Everyone and every company will make mistakes at some point. The true test of any company or individual is how they respond and react to a mistake or error. In this case, Pleats, Paul and Lou, you have epically failed.

Same friendly faces at the San Marcos location! Annabel remembered me from when I needed another…read moredresses hemmed up. Super friendly and happily interacted with my overly-chatty 4 year old. Dress measured, ready within a few days, done. My hem cost $14.00. Very reasonable. They're located in a strip mall and there's parking right in front. Easy! I'll be back!