Came in upset that I had to use a laundromat for unforeseen problems. I haven't been to one in 30…read moreyears. I was greeted by Aurea. She was so pleasant to me. She helped to to understand the machines and to help With the card and how to use it. I'd like to Thank her very much for making me Feel happier. Because of my living situation, I'll be back for sure. Give that girl a raise.

I need a laundromat when I wash my bedding and my washable rugs. I find that this laundromat has…read morethe nicest machines and is very clean. I highly recommend this laundromat.

Very clean inside, and it had adequate parking, a coin dispensing machine that worked flawlessly,…read moreand there were 3 size options I saw for washers. I had a 5' x 7.5' rug to wash and it fit just fine in the medium sized washer. It was $6 for a wash. The rug seemed clean afterwards so it worked as intended!

The new owner is very nice and you can tell they really care about the business. The employees are…read morealso friendly and helpful, which makes a big difference. I also tried the wash & fold service. everything came back neatly folded and smelling fresh. Highly recommend!

Very friendly service and reasonable prices. They're my new local dry cleaner now. I've been there…read moretwice to be sure!

I needed my graduation gown fixed. I was able to give it to someone who was respectful and kind. I…read moregot it within three days!

We've been using this dry cleaner for 2 decades. It's not the closest one to home, just the one we…read moretrust and like. He's exceptionally nice, hard working, and reliable. His wife does the alterations, and she is fantastic, has worked wonders with some complicated items for me! (A weirdly shaped dress for Oktoberfest!). He accepts cash or check for payment.

Took in a difficult task on a bedspread and did an excellent job for a reasonable price. Great…read moreexperience would go there again.

Great service and the place was clean. We were traveling and this made it much easier to use our…read morecredit card/debit card instead of a rechargeable card. Machines were clean and next time we're in the area we'll pay for the service to have them wash, dry and fold our items.

Our washer needed repair and we needed to do laundry. Found this gem. Picked this place bc it takes…read moreApple Pay!!!!!how convenient. They also take Google pay. The few times I've gone it's been super clean. They even have ceiling fans, definitely helped with the summer heat. The washers and driers were well maintained. The only thing that was missing was a sink, I got detergent all over my hands and it would have been nice to have a sink. Will definitely be back for my bulk bedding.

Hello all. I am not one to post reviews regularly. I truly…read morebelieve that sometimes people have bad days and I don't take things personally. I have been a customer of Pleats for more than 7 yrs. maybe even close to 10 yrs. During this time of course mistakes have happened and they were either resolved or I ignored them and continued my patronage of Pleats, home delivery service and on site service. I will say that my recent experience with them has convinced me to move on, never to use their service again and write this review, as a warning to other people that may be considering using their services. Incident #1- I dropped off some items for dry cleaning at the San Marcos store. When I picked them up, I was notified by the cashier, that one of my items was not there and they will be receiving it soon. We identified the item which was a very expensive linen shirt, and she assured me that it would be found and I would be notified. Weeks passed by and 0 notifications. I continuously followed up in store and the shirt was never found. I was advised to call Lou and make arrangements. Incident #2- I dropped off a cashmere/silk blend coat for dry cleaning and it was washed! When I picked it up the coat was completely damaged. It looked like it was decades old and dingy. The attendant which I believe his name is Paul, took pictures and agreed it was damaged. Again I was advised to contact Lou to make arrangements for both incidents. This has now been months and nothing from Pleats. I have called numerous times, sent dozens of text messages to Lou, been to the store numerous times to try and resolve and NOTHING!!!!! Not a text, not a call, not even a go screw yourself from them. More disappointing than the expense of replacing my clothing that was damaged, is the complete lack of customer service and respect especially for a long term customer that has spent thousands of dollars over the years using their services and supporting their establishment. My only option now, is spending valuable time taking them to small claims court. Pleats, let it be known that up until now, I would have been a happy customer with a call, an apology and even a discount for future services! But you couldn't even do that! Future or current customers, I hope my review helps you in making a decision wether to use Pleats for your laundry needs or not. Everyone and every company will make mistakes at some point. The true test of any company or individual is how they respond and react to a mistake or error. In this case, Pleats, Paul and Lou, you have epically failed.

Same friendly faces at the San Marcos location! Annabel remembered me from when I needed another…read moredresses hemmed up. Super friendly and happily interacted with my overly-chatty 4 year old. Dress measured, ready within a few days, done. My hem cost $14.00. Very reasonable. They're located in a strip mall and there's parking right in front. Easy! I'll be back!

I went to get my table runner cleaned and was charged $15 for it. But when I received it back,…read morethere was still stain. The fabric was wrinkly and puffy. The runner was completely destroyed. I would not return here again.

I came here for alterations to hem two new pairs of pants that were two long. They did a wonderful…read morejob and now I look very professional and tailored. The hemming of two pants cost $32. It was done in 2 days. I requested it on Saturday and picked up on Tuesday. They are open Monday - Friday 9a-6:30p, Saturday 9-5 and closed Sunday. I'll be back for any alterations and to try the cleaning. A plus is there are a bunch of plants and greenery in the guest area to sooth the mind.

First time coming here since I was in a rush to get a dress cleaned before an event and the spots…read moreon my dress wouldn't come out. Dropped off by 10am and my dress was ready for pick up by the time I passed by at 4pm. For this particular double layer chiffon/poly dress, $18 for this quick turn around seems reasonable to me! The staff were knowledgeable and very friendly! I did not feel like I was pressured into anything and they did give me very reasonable expectations if the spotting was going to be a little more difficult to come out. Highly recommend in a pinch, but will look to come again in the future!

I had to pay $35 to get a comforter cleaned that the cleaners here didn't think they could clean…read more Well, I am here to report not only did they clean it. It looks brand new!