This place really went out of there way to make sure my seeming on denim was to my description…read more They kept in contact via text and even sent photos of the progress. The customer service there was great and will be coming back for future dry cleaning/sewing etc. needs. Thanks again for everything!

Great place to get dry cleaning done!…read more My husband & I dropped off our wedding suit & dress to get dry cleaned. We met Edgar who was super friendly & he gave us a very reasonable price. & the turnaround was quick too, just several days. When we returned to pick up our items, they were pristine & prepared nicely for transport. We will definitely be coming back!

Quick turn around time to have a dress altered. Pricing was ok, $42 to have about a foot and half…read moreshortened for the 2 layer dress I brought in. I dropped the dress off on a Tuesday and it was ready for pick up that Friday. This was the 2nd time I have used Joy's and they do an impeccable job with alterations

Needed a couple of pants hemmed last minute before I left on a work trip because they were too…read morelong, they didn't hesitate to take the alteration on short notice. Quick turnaround, great price!

Came here to pick up an hour past open hour. The sign at the door said "open" but door was closed…read moreand no one answered the door. I called the business a few times and no one answered. Waited at the door for 15 mins and I'm not sure what to do.

Do not use this business!!!…read more Destroyed my daughter's wedding dress during alteration. Refused to honor a full refund. Now we have to not only purchase a new dress but also find and pay for a quality tailor. Said they will fix it. No thank you! After spending $700 for a simple taking-in of the dress we will not trust them with any fix. Wedding is two weeks away.

When I called the get an alteration for a dress, it was $35, when I picked it up the lady at the…read morecounter claimed it was $45. I mentioned that when I called and dropped off the dress it was $35 and she was not sure why it was the price. She gave me a 10% discount but that is poor service. Promised one price and changed it when it was pick up time. I would not come here due to the price changes at drop off and pick up

Desperately needed my shirt cleaned and back same day; while "technically" they do offer this…read moreservice.... "in by 9am, out by 5pm", it isn't quite as advertised. I got to the store at 8:30am, well before the advertised 9am. I had ONE white button down dress shirt. Not a basket of clothes, nothing silk or difficult. When I walked in and asked the person at the counter about getting same day service, I could tell immediately by the look she gave me it wasn't going to happen. She shrugged her shoulders, gave a big sigh, looked around (by the way, I'm the only customer in the store). Finally she went and asked someone whether or not this was possible. Mind you, this is a Monday morning, non-holiday. Just your typical work week day. When she came back I was told it would be ready "after 5" and she emphasized the after 5 part. When I asked her what that meant she said they closed at 6:30 so it could be ready anytime up until they close. I asked about the advertisement that stated in by 9am out by 5pm and she just said it supposed to be "after" 5pm, and 6:30 is after 5pm. Well, 9:30pm is also after 5pm for that fact! I was in a huge bind and couldn't find a place on Sunday so I researched on the internet to find a place that could get it done and was HUGELY disappointed in the false advertising for this place. They may actually do good work for all I know, but what I needed they failed miserably. So, my solution to the problem? I had to go out and buy a brand new shirt. I can't remember the last time I ever needed same day service but when I have done it in the past at other cleaners, it's always pretty simle and straight forward. I don't know why this was such a big deal for one white cotton shirt but you can be sure I will never be back to this place.

I was referred to Primo Alterations by a friend who had her wedding dress altered here a few years…read moreago. Just picked up two formal dresses that needed alterations and they now both fit like a glove! One needed to be let out and the other needed the straps shortened. Lua altered both dresses and is sweet, personable, and talented. She finished both dresses well before their expected date. Carolina and Joseph, the owners are friendly and you can tell why their business has been around for awhile. I had my wedding dress consultation with Isis. She was very sweet, you can tell she has an eye for detail. I can't wait to come back in August for my wedding dress alterations. Will provide an update then! The seamstresses are upfront about their prices during your consultation, so there aren't any surprises. Their prices are well worth the quality of work they do.

I cannot recommend Primo Alterations & Dry Cleaning enough! They did an absolutely incredible job…read moreon my wedding dress. The attention to detail was beyond anything I could have imagined, and they truly made my dress fit like a dream. Every single person on their staff was so kind, welcoming, and professional throughout the entire process. They made me feel comfortable and confident every time I came in, which meant so much during such a special (and sometimes stressful!) time. Their work is truly worth every penny. If you're looking for someone you can trust with something as important as your wedding dress, this is the place. 5 stars all the way!

Consistency is the key to success and Continental Cleaners is a shining example!!! I have been…read moregoing here to bring my shirts and suits for many years and always have been satisfied with the quality and value for dry cleaning services. Experts in their field for many years. Ample parking available. Cash discounts are available. And they will happily recycle the used wire hangers only. Marina, one of the "especialista en tintoreria" has always been friendly and welcoming, despite bringing large bags full of my soiled clothes for cleaning. Fast service and prices are reasonable. Thank you Continental Cleaners for always being there for me!!!

I brought in a comforter and a jacket at 11:30. One of the women up front told me that it'd be…read moreready BEFORE 4:30 the next day. I come at 11:30 the next day exactly 24 hours later and same lady tells me "oh it's not ready, you dropped it off late yesterday that's why." Huh? 11 is late when you close at 5?? Then continues with the gaslighting saying she told me by 4:30 and not before and just making up a bunch of excuses. It was really unnecessary as it was their bad and they could've just apologized and we could've moved on. Instead she went straight to blaming me, it was wild. I've been to quite a few dry cleaners in San Diego and they've never had an issue cleaning my comforter within 24 hours sometimes even the day of. The fact that they took as long as they did and my comforter was STILL damp is ridiculous. Also I have paid 25-35 to get my comforter dry cleaned in the past and this place charged me 60...

Excellent service and reasonably priced. I had my daughter's wedding gown cleaned there.read more

Felt the need to update because Suzy is extremely kind and reached out. I've always been a fan of…read moretheir service, but not the results. Felt like it could be better given the location and cost. I also lost a couple items here so still have to contact them about that but overall, it's very difficult to find a good alteration place and this one has been the best so far.

Could not be happier with my experience with Elegance Preserved!! I got married right before COVID…read moreso between that and working + starting a family, getting my dress cleaned went on the back burner for 5+ years. When I looked at my dress I was horrified to see dark stains all across the front and was worried it could not be saved. I researched for the best cleaning and preservation company online and EP kept popping up. What put them over the top was also they offered front door pick up and drop off for no additional fee - very appreciated when life is busy!! They were so professional and kept me informed of the progress of my dress throughout the process. I was able to do a FaceTime with my dress post cleaning and they walked me through all the spots in great detail that previously had stains - it looked like a brand new dress!! They then preserved it and hand delivered back to me. I could not be happier and would highly recommend Elegance Preserved to any and every bride! Thank you again, EP! Dress: Badgley Mischka

Elegance Preserved cleaned and preserved not only my wedding dress but accessories as well! They…read morewere super easy to work with and the pickup option is amazing especially after the post-wedding blur when you maybe aren't immediately thinking of cleaning your dress. Their prices are very reasonable for the amount of care they provide for your lifelong memories. When the car got a flat tire and they couldn't deliver as planned, they were communicative and offered me many options to pickup or reschedule. I would absolutely recommend this service to anyone needing it!!

This place was horrible, I took my husbands work shirt to get a badge sew on and a pair of designer…read morejeans. They said it would be ready in 3 days and we I went there to get it they said it wouldn't be ready for another 2 days. On top of that the zipper was some cheap zipper that you would sew on a backpack, dont waist your money there it's crap

She is great prices are very reasonable compared to other places in the area…read more Very friendly staff and able to accommodate to the customer's needs.

Hired them to wash my daughter's blanket while she's away at college. She had a mishap with her…read morewasher and needed it to be properly washed. They charged $40+ tip for pick up/ wash and return. Not a bad fee for the service. The service was good. Blanket was properly washed and dried. Only hiccup was my daughter lives in an apartment complex the person doing the pickup got lost. I understand how many apartment complexes can be confusing. The person picking up and delivering was super cranky which made it feel like she was doing us a favor for a task she was being paid to complete. Maybe she was having an off day. Would still recommend as service was completely to our satisfaction.

Quick and timely pick up and delivery by a La Jolla resident…read more Clothes arrive clean, and folded.