Needed a couple of pants hemmed last minute before I left on a work trip because they were too long, they didn't hesitate to take the alteration on short notice. Quick turnaround, great price! read more

Well.. the female that's in the business is very professional and nice. The guy is a different story every time I drop my cloths there i have a conflict with him asking my questions about pmt. I always pay in advance i do that for a reason. And I always have to ask to put creases in my pants other wise they are just placed on a hanger . Prices vary with the male asking if just pressed vice cleaned and pressed he seems unsure of the Prices he get flustered when confronted. I will if i continue to use this business be aware of the Prices and the individual I'm dealing with. read more

I love the owners of this place! Both Caleb and Won have been so helpful with my dry cleaning needs. They're always so sweet and professional, and it's nice to have reliable tailoring nearby. Reasonable pricing for great quality work, I've never left disappointed! read more

Small local business that has always done a great job. Whether It's for my dry cleaning needs or if I have some pants hemmed, I have always relied on this place. Very nice couple run the place and I feel like they are friends at this point. read more

Quick turn around time to have a dress altered. Pricing was ok, $42 to have about a foot and half shortened for the 2 layer dress I brought in. I dropped the dress off on a Tuesday and it was ready for pick up that Friday. This was the 2nd time I have used Joy's and they do an impeccable job with alterations read more

I went in to get a pair of pants hemmed. It's a small shop. The price was very reasonable and I was very pleased with the quality of work. The turn around time was about two working days. Customer service was good. read more

They're usually ready with your clothes earlier than expected. Always friendly. The only drawback is something they can't control, that it's a little tricky to get to their parking lot from the direction I'm coming from. Traffic on El Norte is always busy. read more

Since the new ownership customer service has declined. After second clothing lot pick up- My husband was missing a favorite dress shirt of his. We double checked vehicle and closet and dry cleaned clothes after pick up to no avail- did not get shirt returned by Joys Cleaners. So we called Joy's Cleaners to inquire about the missing button down shirt. The man was very rude, impatient and unprofessional and unwilling to even 'look' to see if they still had the shirt just went straight on the defense rudely hanging up after I asked would he "please just check for it?" We will never patron this business again. Parking is tight to get in and out of. Will take our business anywhere but here. They saw their last dollar from us. read more

My husband took his North Face winter jacket to this tailor and received excellent service! The woman there helped fix his zipper immediately! He was in and out within 5 minutes. No price gouging, no having to leave the jacket there for an unreasonable time. Just simply fix it right on the spot! Thank you for the excellent service! We will return with future tailoring needs. read more

Wonderful Christmas decorations on the ceiling. The servers are friendly and know their ice-cream flavors well. You can even taste all the flavors before you decide what to get. Liked that do much for it was not rushed. Good experience! As long as you don't mind the long line outside to get in. We waited about an hour but it was worth it being inside last Christmas time. read more

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I was looking for a local dry cleaners and this place was perfect. It's friendly and quick. I also love that they text when your order is ready for pickup! read more

We brought in one of my business suits for dry cleaning. Joy came out very quickly and and took care of the intake. She was very professional and friendly. The suit was done when promised, and the price was reasonable. We are now thinking about going back to get some area rugs cleaned. read more

Been a long time customer of Joy's and the quality of service decreased significantly since the change in ownership. Joy's has ruined my expensive jeans and suit jackets with its poor alterations. Crooked hems. Uneven from left to right. I've given them ample opportunities. I will never be back. Save your expensive jeans and suit jackets, stay away! read more

Took 5 new dress shirts to have them taken in in the sides. They charged more than I paid for each shirt.

Everything they have ever done for me , especially alterations, has been perfect and even before for quoted pick up date!

I brought a pair of pants to be hemmed here and when I took them home to try them on they were still long. I brought them back to let them know they were still long and if they would fix the issue. The lady wanted to charge me again. They have no customer service and are money hungry here. They lost a great customer of $6. Go elsewhere! read more

What a great find! Thank you again Yelp community for the great ratings and reviews. First of all, the customer service is top notch- very kind and professional. They are quick and efficient as well, I had about 12 items, some were special dry cleaning and the turnaround time was a couple of days. She even asked if I wanted it earlier. I was taking a chance because some of the sweaters were over $2k each and it's always risky with cashmere and going to new establishments period. I'm happy to report, that all of my items came back in clean and great shape! I will def be back.. for more dry cleaning services and will also seek alteration services as well. Thank you @joy cleaners! read more

I have been going to Joys for years but never got around to writing a review. My recent visit was to have a pair of jeans altered. I called first thing in the morning to ask about same day service. I was told if I bring it in now they can have it done after 3pm. The jeans were done at 3pm as mentioned. Service is awesome! They do their best to accommodate. Joys is the place for dry cleaning & alterations!!Never disappointed. Highly recommend! read more

I would highly recommend Joys I found her though the recommendation of a long time local resident who told me she wouldn't go anywhere else. Pleasant, prompt and great service I drive across town, past numerous other dry cleaners, to use Joys because I am that confident and pleased with my experiences read more

Service here was good... I only received dry cleaning services from them. My items were ready before the date I was quoted but the price for dry cleaning is through the roof. I'm sure it is expensive anywhere but it definitely caught me off guard. I had a throw blanket and two jackets and it was $49. It's a mom and pop shop and the owners work hard and run a good business but I'm giving them four stars due to the prices being so high. read more

Joys has always provided excellent service for all my dry cleaning needs! The owner is very friendly and accommodating. All my hemmed items are exactly as requested and they provide very efficient dry cleaning services as well. read more

Always very accommodating, even when I am in a rush to get my clothes quickly. Very friendly people.

I had a gown that was too long and they hemmed it perfectly!! It was a tricky one too, not easy. Also their dry cleaning is the best. I trust them with all my clothes read more

It has been over a year since I have come to this business on a regular basis for their dry cleaning services. I highly recommend giving them your trust with your clothes. They try to go the extra mile to have a satisfied customer, I once asked if they can help me with an issue I was having with my motorcycle jacket zipper, and I appreciated the effort they made to find a solution. The owners are amazing! read more

Went into Joy's to get my dressed hemmed for a wedding I was attending 2 days later. The woman who helped me was able to make the alteration overnight and have it ready for me still one day before the wedding. She did an amazing job and was super pleasant to interact with. The price seemed a little high but it was a last minute job so I paid what they asked. Would definitely go back again. read more

I had long sleeves cut of 2 shirts. I went back to have the elastic tighten a little and they charged me again for the whole thing. I told them I had already paid once. Nope, they insisted I pay again. read more

Customer for 7+ years and they had the audacity to charge me over $30 for 2 small holes and 1 baby hole on my work pants. They cost around that price if that's the case I can just buy a new pair of pants instead of taking them there or find a new place. It used to cost me $15 to get them fixed there. Waaaaayyy over priced. They clearly don't care about the customers. Also my jacket is still very much stained and it's the same jacket I been taking there every time it gets dirty. Poor quality Dry cleaning. I will not be going back what so ever. Very unsatisfied ex customer. Save your money and time and don't come to this place. Better off going to a more affordable place that actually cares about their quality. read more

Joy's Dry Cleaners & Tailoring - Did they even do anything to it? - Dry Cleaning Near Me - Escondido, California

I'm very picky when it comes to dry cleaning services. This place not only provides excellent service but they take great care of my dresses and very reasonable, too. I had 11 items dry cleaned at about $10-$11 a piece which other places charge double. Definitely worth the price! Will be a regular, long-time customer. read more

I started using Joys this year sicne I got a new job which consisted of me getting suits and slacks. So I started getting them tailored there. However, about 5 times they have tailored some of my pants and they've become unstitched which has resulted in me returning and getting them hemmed again. Each time I was accommodated which was nice. However about a month ago I brought some pants to get tailored like usual. When I got home, they were still long. Since I had to leave the state, I couldn't go back and talk to them about it so I called the store. The male owner answered who responded to bring them in (however I couldn't since I was leaving). After the month, I went and talked to the male owner and brought up our phone call but I think due to the language barriers we weren't understanding eachother. So I went ahead and just paid for it to get altered again. Came back a couple days later, it was ready. I picked it up and brought it home thinking not much of it. But something told me to try them on. I did, and to my surprise they were still long. I immediately took them back to the store (literally not even 10 min later) I tried to explain to both the male and female owner that I had just picked them up and that at this point I just wanted the refund. The female owner told me she remembers me bring them in and trying them on with heels which is why they were long. I look at her and was shocked, I DONT OWN A SINGLE PAIR OF HEELS! I let her know that I don't own a pair of heels. When discussing the refund with her, she looked at the itemized receipt. On the receipt there were two pants that were hemmed that equated to 17 bucks. She told me she was going to give me back 6. MAKE THAT MAKE SENSE. I looked at her and I'm like no, 17 divided by two is 8.50. The male owner then jumped in and said that he didn't understand why I was going home to try them on instead of trying them on there. WTH am I suppose to do? Try every single pants I bring on before leaving? That's ridiculous and assuming people have that much time on their hands. Additionally he said that I was not going to get a refund since i had a history of coming back and getting the hemmed repaired.... He went on to say that the lady owner had 30 years of sewing experience. Okay so she can't make mistakes like she has with my slacks? Additionally they tried to charge me an additional 5 dollars to get it repaired! I let her know I was not going to pay an additional 5 dollars when I had originally paid for a service and they had not delivered. They then went ahead and told me it would be free. At this point I had no option but to oblige since I would not be getting my refund. Update: came back and they finally got it right. I told the male owner after he gave me the pair that I WOULD be trying them on in the store. He was surprised to say the least. But I was able to leave happy as they finally fixed it. With that said, sadly I will not be going back. After the way I was treated and gaslighted I made the decision to go elsewhere. If you're looking for a bit better service and tailor thoroughness I would say don't go here. You run the very high risk of not getting your money back or moneys worth. read more

Great prices and good quality work! I had a formal dress dry cleaned and trousers hemmed- they even pressed them for me. They are the perfect length. The turnaround time was quick as well and it was very busy when I was there. read more

I took my daughter's dress to shorten and her Girl Scouts vest to sew the patches on as the glue method was not holding. Told $14 for the dress, but wouldn't tell me a price for the vest. 48 patches to sew and he said, "I normally charge $4 per patch, but I'm going to make you a deal." Upon returning HE CHARGED ME $144 FOR THE VEST ALONE!! Thanks for the "deal" bud. He should have told me the cost up front, but wouldn't and then screwed me. read more

My family has been using this dry cleaners for years as the most convenient stop for our house. Never having dropped off an order myself, I left some garments under our family account, asking for a rushed order. The attendant was extremely professional, kind and considerate offering to give me a call as soon as they were ready, the earliest being 2 days before their normal turn around. Sure enough, I receive a call 2 days later, and upon walking in, am immediately called by our name, without giving them my order number. Here you will be treated on a first name basis and with respect. Hats off to the front attendant who is amongst the most caring and professional operators in the business I have met. Clothes turned out great too. read more

I've been coming here for several years for various alterations mostly because it's close to our house and I've always been happy. Today I'm elated because they were able to hem a shower curtain in less than an hour for me and they initially quoted me for a next day pickup which is super fast anyway. I was so amazed! I've been to other shops around town for alterations and they seem to charge a little more and take a little longer. I know every job is different but this service totally blew me away today! I'm going to be more loyal from now on. It's Joy's Dry Cleaning or bust for me! read more

This place is LEGIT! If you ever need to get your pants fixed for a good price go ahead and head over here! I needed my pants waistline fixed and they only charged me $25. A price I like to see! read more

This is my go-to for getting pants and dresses hemmed. It always turns out great. Everything from jeans to palazzo pants. Not only that, but they're super nice and friendly. They always greet us, talk to my little one and give her a lollipop. Just all around nice people. Before this, I went to another place that charged me more for a regular hem than the cost of my dress. That was ridiculous. I'm so glad I found this place. read more

Make sure you are clear what you want done regarding tailoring. If you prepay don't be surprised if they try to charge you more when you pick up. Happened to me twice.. read more

Went back today actually spoke to the owner and she explained why and what was charged the last visit/issue I had!& this visit I actually got a receipt and it showed me everything I got with set prices. I real appreciate it!! Anywho they do a great job with my alterations!! Thanks! read more

I highly recommend Joy's Cleaners... I brought in drapes that are from the 50's that have beautiful embroidering. I wasn't sure if they could be cleaned or if they would fall apart. To my surprise, they came out beautiful! Thank you Annie for the care that you put into making them so pretty again. read more

This review has been a long time coming and I just now finally had a time to sit and write a proper review based on my experience. I found this Annie via Yelp and I am completely being genuine when I say that I do not know what I would do without the existence of something like Yelp. After reading the reviews I knew I was putting my vintage delicate lace wedding dress into good hands as I rushed to get it dry cleaned, get a bustle sewn and alter the lace sleeves and the length in time for my Fall wedding. I wore a very delicate vintage lace wedding dress that is from the 50's. The dress was boxed properly but it did had have some yellowing due to years in storage. Initially, I was having apprehension on finding the right person to do the alteration knowing that it could make or break the whole appearance. Especially on such a vintage and delicate piece. Annie was kind and helpful in advising me that she will do her best in making the dress as my own. Needless to say, she did that and more! She did such an excellent job and definitely exceeds all my high expectations. Her pricing surprised me as I am sure she could have charged me much more given her experience and delicacy in altering and cleaning such vintage dress. I am definitely going to straight to to Annie for all of my future dry cleaning and alterations and will be recommending her to all my friends and family! read more

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This is my first time using this dry cleaner and it was a joyful experience. I was greeted immediately as I dropped my dress off on Monday morning to have it cleaned and pressed. I prepaid for it and was told I could pick it up the following day. I picked it up Tuesday evening and was still greeted and in and out super quickly. The only negative thing it my dress still had a lot of lint on it and she said they used a lint brush several times, but because of the fabric I would need to lint brush it again. Since I am taking it out of town with me I am sure I will have to lint brush it again anyway. I don't take many items to the cleaners, but next time I need to I will certainly return here again! Also, they do alterations too. read more

Joy's Dry Cleaners & Tailoring - They are so joyful! - Dry Cleaning Near Me - Escondido, California