I usually don't write reviews. Excellent work done by both…read moreChris Thorne and Steve..Professional and respectful, clean and did a good job, Chris is very skillful..If you need replace a new water heater, make sure you ask for Chris Thorne and you will not be disappointed.

Had an amazing experience...with an awkward replacement in back of closet, in loaded apt, worsened…read moreby, unloading all for access. Danny and Christopher, were the sweetest, and went above and beyond...Truly the kindest. Also nice interactions with Maria and Sabrina What a nice, business. Owner must be terrific, too.

Excellent service and work. Clean and neat. Very knowledgeable and went thru all choices. Done…read morein the same day, great response time. Hector and the other tech were great. They even helped to move a tool cabinet to get the new unit in, and no extra charge. Had to remove the cabinet from the wall. Helped me empty the cabinet too while the old tank was draining. Very highly recommended, you can really this is all they do.

Called in the morning and Hector showed up at noon. He explained the problem with the water heater…read moreand was able to restart it. Definitely trustworthy and he also provided a fair estimate for replacing the water heater if it were to break. Super friendly and highly recommend.

Nobody likes to have plumbing issues (especially in the middle of using your kitchen), but…read moreDone-Rite makes dealing with the joys of homeownership as bearable as possible. I spoke with David last night, and he was able to get me on the books with someone first thing this morning. Christian arrived on time and was incredibly helpful. He took the time to educate me on the problem I was dealing with, the causes for it, and the solutions I had available. Luckily I was able to take advantage of the $99 Yelp special they offered, so this went from being a major headache to a minor inconvenience. After the service was complete, Christian took the extra time to check for any other leaks and to make sure things were looking good across the rest of the house, which I greatly appreciated. Overall I had a fantastic experience with Done-Rite and plan to work with them on some future projects. I can't recommend them enough for any of your plumbing needs!

Adulting is the worst... especially when you see water overflowing from your meter and find out you…read morehave a main pipe burst on your property We did our due diligence and got multiple quotes, but most were astronomical (major side eye). We had worked with Done Right Plumbers before and loved them, but still wanted to compare. So glad we did! Dave, the owner, gave us an estimate that was literally half the price of another plumber, and with their consistent 5-star reviews, the choice was easy. Dave and his team showed up, got straight to work, and had everything fixed before lunchtime. We went from total panic to "yay, we can shower again!" in just a few hours. Super trustworthy, incredibly knowledgeable, and they truly live up to their name-they get the job done right. Highly recommend!

Our outdoor faucet was old and finally gave out. Ricardo was able to come out the next morning and…read moregot it fixed right away. He was very punctual and communicative, explaining what he was doing every step of the way. Thanks for the great job done, Ricardo!

Ricardo from JCL Plumbing⁠ did a really great job. We originally called for an emergency leak…read moreissue, and he was very professional, patient, and detail-oriented throughout the whole process. He replaced the garbage disposal, installed our new kitchen faucet, replaced the leaking main valve for the refrigerator water line, changed an old outdoor faucet, and also thoroughly cleaned the kitchen drain line with an air jet system. He took the time to explain everything clearly and showed us the debris that came out of the drain. Most importantly, he did the work carefully and made sure everything was checked properly before leaving. The new disposal is very quiet and everything is working great so far. Thank you Ricardo for the hard work and professionalism. We really appreciate it.

Bryan and Damien came out today to service my water heater. I wanted to replace it but they took a…read moreconservative approach and first checked the anode rod. It turned out that the anode rod was on its last leg and that the water heater would likely not have lasted very long, so they recommended replacing it in the end. It was very reassuring knowing that they were trying to save me the expense of a new water heater. Brian and Damien have been to my place numerous times over the years, and have always come through with flying colors, twice even when I was on vacation. They are honest, thorough, professional, knowledgeable, and just great guys. I appreciate how they pay attention to small details and go the extra mile to explain the repairs to me. I'm moving from a condo to a house, and am thrilled that the new place is still within their service area!

Had Bryan come out and he was fantastic. Had a big truck with lots of stock. My toilet was barfing…read moreout sewer gas every time I flushed it out. The smell was so bad it would gag a mouse. He came and fixed it properly. He had to do sheet metal work to get the toilet to seat properly and not rock and seep that sewer gas. Not an easy task and plumbing is a difficult job to do correctly. He also fixed my slow draining shower and other items quickly without drama. He cleaned up also. He was very fair with the pricing. This is not a budget plumber. They do the job properly with the correct items and parts. Plumbers are expensive but this one is fair and does not over charge you.

Mike replaced my water heater and the whole process was smooth from start to finish. He showed up…read moreon time, completed the job within the timeframe he promised, and everything is working perfectly. Professional and reliable -- highly recommend!

My water heater failed on a Saturday . Water Heaters Only…read morewas able to install a new one on Monday. The representatives that I spoke with were so polite and helpful! Alex was the installer. He was so professional, friendly and hard working!!!! He did an excellent job. He truly cared about providing great service!!! I highly recommend Water Heaters Only!!!!

My home warranty sent out this company and Robert. This is the 5th home I've owned and not my first…read morerodeo. Had a shower back up and he came out. He refused to try and snake shower drain and instead said $1250 to install a clean out to access the drain. When asked why not snake drain he said that wouldn't work. He then said pay or I need to leave. So he left. My neighbor saw me talking to him and came over. He happens to be a plumber and asked what the issue was. I showed him the shower he went to his house and came back with a small snake. He went to shower snaked the drain and within 5 min had the clog resolved. I told him what Robert had said and quoted and he said " sounds like a typical plumber scam". I offered to pay him and he said he couldn't charge me for such a little task. Long and short I run a multi million dollar company and this is beyond horrible customer service. Lazy and unexperienced plumber looking for a quick pay day. I would have been out $1250 plus had a drywall whole to repair if I followed his advice. Go elsewhere, read reviews and by no means use this company or scam artist Robert.

I can't tell the marketplace enough great things about Pro-Connect Plumbing & Rooter. Robert is an…read moreexpert plumber and does fantastic work. I've had him to my property several times and everytime I get expert advice, service and fantastic work completed on-time and at a reasonable price. His expertise is the best I've ever experienced. Also, his office management headed up by Carlene and always kind, accurate and complete attention to detail. I've worked with other plumbing firms in the past but there's no place I'll ever go to. Keep up the fantastic, workmanship, service and fantastic attitude. Paul in Anaheim.

I first spoke with Zach over the phone, and he was very pleasant, helpful, and easy to work with…read morethroughout the scheduling process. Daniel installed my new water heater today, and I couldn't be happier with the service. He was extremely thorough and never rushed the job. While replacing some valves, he discovered another leak from an old section of pipe and quickly identified the issue. He replaced the faulty pipe at no additional charge, which I greatly appreciated. Daniel was polite, professional, and patiently answered all of my questions, taking the time to explain everything clearly. He was also very careful while working, making sure to protect my walls and surrounding area when using a torch to solder the pipes. He kept the work area clean and showed great attention to detail throughout the installation. Overall, I am very satisfied with the work Daniel and Zach provided. Their professionalism, honesty, and quality workmanship made this a great experience. I would definitely recommend them to anyone needing a water heater installation.

Truly an Honest Review -…read more First off, The Water Heater Company fixed the issue with the pilot light on our Rheem Professional water heater, which had been going out after hours or days of use. This had happened in the past when we first purchased the unit about four years ago. At that time, I replaced the burner assembly and control valve, and the problem was solved. I never found out the exact cause, but it was fixed. Fast forward to today, and the same issue started happening again. Unfortunately, I was away on business, and my wife was home with the kids, getting tired of relighting the pilot every morning and sometimes multiple times during the day. We called The Water Heater Company, and their service and communication were excellent. After diagnosing the issue, they contacted Rheem and ordered replacement parts under warranty: the burner assembly and control valve. They gave us three options: replace the two parts under warranty, replace the entire water heater, or install a tankless water heater. Because this is a very expensive unit that otherwise works well, we chose to repair it. Here's my honest opinion. As a fellow tradesman, I understand that skilled work is expensive. Still, the labor charge of $800 felt very high for what was essentially a warranty part replacement. The first visit took about an hour, and the second visit took around 50 minutes. I understand there's drive time, phone calls, office staff, insurance, tools, and scheduling overhead, but it still seemed excessive. Maybe I'm looking at it through the eyes of someone who usually handles these kinds of repairs myself, but I was away for an extended period and needed the problem resolved. So I'm torn on the rating. Quality of work: 10/10. Professionalism: 10/10. Price: 4/10. In the end, though, I paid for peace of mind and have the issue fixed correctly than save a little money and end up with a possible poor repair.