I was baffled at my side servings tonight. Unacceptable. The service is mid but usually better. read more

Cook Out - American Near Me - Virginia Beach, Virginia

The employees here were something else. 2 on break back by the restrooms. The ones actually working yelling back and forth with them to order food while on break. Tossed food onto the counter. Western style burger missing bbq sauce. Seems like a bunch of teens working who do not care one bit. Oh and every table is dirty. read more

Always a hit when you're looking for a cheap quick meal! We use to go to the Cookout in Suffolk and got very use to the quick, unfriendly customer service. Food was never bad but they never let you finish with one order before rushing you... thankfully tonight the young man was patient and not rude! Cook outs normally run pretty efficiently and this one definitely was spot on. They have added new items to the menu in the last year since we have been gone from Virginia but I didn't take a lot of time to look because I knew what I wanted. ALWAYS.. a GRILLED BBQ CHICKEN sandwich. It comes with pickles but I'm not a fan on this so I get tomatoes. Cheese curds and onion rings plus a CHEERWINE !!! Man I have missed those!!! Just around 9$ for all of that!! Not to mention you can get any flavor of soda made into a float and there are over 30 flavors of milkshakes!! Including seasonal flavors like pumpkin pie, watermelon, can beat them!!! read more

Cook Out - CHEERWINE - American Near Me - Virginia Beach, Virginia

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Me and my friends came into cookout today to get food. our orea milkshake tasted like expired milk we asked for a new one and i got attitude as well as no change in the taste of the milkshake. The older lady at the front had a very big attitude and was not patient at all. I also witnessed her glueing on her press on nail at the front counter. read more

Cook Out never disappoints. I absolutely love their fast service, reasonable prices and friendly staff! My all time favorite item is the Cheddar Style Chicken Sandwich with added lettuce and tomato paired with the Cajun Fries and Onion Rings. The gooeyness of the melted cheddar cheese is the absolute best!!! The Onion Rings are always crispy and delicious and the Cajun Fries always have just the right amount of seasoning. I frequent Cook Out more than I would like to admit but it is always tastes so great and if you haven't tried the Banana Pudding Milkshake, you are absolutely missing out!!! read more

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I don't usually leave bad reviews, but this was beyond gross. I went to Cookout excited for a quick bite, but when I bit into my burger--there was a hair in it. Long, dark, and definitely not mine. Completely ruined the meal. I took it back to the counter and got a half-hearted apology, no refund, no replacement, just a shrug like this happens all the time. Honestly, the whole experience was nasty. Won't be back. If you value your appetite (and hygiene), maybe skip this location. read more

Went here tonight with my mom and niece for milkshakes. Sometimes I get my favorites when I don't feel like being fun, but normally I switch it up. Tonight I tried the cappuccino and was not a fan. We ordered the cappuccino, two vanillas and a blueberry. I couldn't tell the difference between the vanillas and the cappuccino. They all looked the same. It tasted like vanilla to me too. The only reason I knew it was cappuccino is because there was a "c" on the lid. I also asked my mom, who hates coffee, to try it and tell me. She said it was most definitely cappuccino. Obviously I wouldn't get this flavor again. In case you're wondering, my favorites are watermelon, orange push-up, chocolate strawberry, and chocolate peanut butter. I can't wait for peppermint chip next month! Five stars because it's always great every time I come here. It's not their fault I just happened to dislike my milkshake this one time. read more

Cook Out - It was vanilla and cappuccino but we ate it all - American Near Me - Virginia Beach, Virginia

An OK experience at Cook Out in Virginia Beach, VA. I heard good reviews about this place and I wanted to give it a try. My experience was take-out via drive-thru. The customer service was just OK. The menu was elaborate, however, I was skeptical about some of their menu items and whether or not the quality would be any better than frozen, store bought food like their vast array of grilled and frozen chicken. They have traditional "cook out" items like burgers and hot dogs and all-American sides such as fries and onion rings. Some of their sides, like corn dogs and onion rings, seem a bit unconventional. I ordered the Cook Out Style Hot Dog which is topped with chili, mustard, onions, and coleslaw. I wasn't a fan of this hot dog primarily because I the coleslaw was just too much of a flavor contrast and made the hot dog more sloppy than it already needed to be with the chili. I'll give them another try if in the area. Give them a shot. read more

Cook Out - Cook Out Style Hot Dog - American Near Me - Virginia Beach, Virginia

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Our first experience at Cook Out was disappointing. The cashier displayed a poor attitude and unhelpful customer service, making our inquiries feel unwelcome. Especially with her nasty attitude and ghetto neck rolling. The cleanliness of the restaurant was lacking, particularly near the soda machine. The BBQ sandwich was dry and flavorless, only improved by a touch of Louisiana hot sauce they add to it, while the burger was similarly lacking in moisture. The highlight of the meal was the cheese quesadilla. The fries and onion rings were just that. Unfortunately, we will not be returning. Our ticket says the cashier was "Robert" but it was an older woman who took our order. Maybe her name is Robert. read more

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My Co-worker goes to this place often because it's just around the corner. However, every time we come here, the cashier's behavior is very unsanitary. She wears gloves on one hand but uses the same gloved hand to touch the microphone, her face, and her mouth--- and then touches my food. That' gross and unhygienic. Please train your staff not to do that. What's the point of wearing a mask if hygiene isn't being followed? I completely lost my appetite. She even keeps touching her lips with the same gloved hand. And mind you, she forgot our milkshake. I won't come back again, and l will warn all my co-workers. 11/13/2025. Lunch time. read more

I cannot recall the last time I have gotten takeaway food this bad in a long long time. In fact, I don't know if I've ever had something this bad in all of 2+ decades of living in the US. Really. Like ever. We got two $5.99 Combo Trays with strawberry and vanilla shakes. One tray consisted of grilled chicken sandwich and the other with beef quesadillas. Both contained the same sides: chicken nuggets and cheese bites. The portion size was terrible. Each trays got exactly 3 pieces of chicken nuggets and 4-5 pieces of cheese bites. The chicken nuggets were ok. And the cheese bites were either hollow and had no cheese inside or consisted entirely of fried batter and breading. The grilled chicken sandwich was dry and contained excessive amounts mayonnaise. The beef quesadilla was one of the saddest things I've ever had and tasted in the US. The cheese wasn't melted and it had crumbles of hamburger meat. You should watch the videos of it peeling itself off from the tortillas. Ugh. This really ought not be called a beef quesadilla of any sort. In sum, just don't go there and waste your time or money. It truly isn't worth it. read more

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Cook Out is what it is as far as fast food and the menu options - but the food is fresh and warm and they have a ton of milkshake flavors and some really interesting ones like banana cream pie and lots of mint. Their milkshakes are soooo good and thick. The hamburgers are delicious if you're in the mood and the prices are super cheap. They also have some interesting sides like you can get a side of chicken nuggets or a quesadilla. My step-son and his girlfriend love it bc it is a ton of food for really cheap and they like to go and get lots of protein after a workout at the gym nearby. The drive through moves very fast bc, like Chick-Fil-A, it has two lanes. Located in a strip mall with tons of parking and easy in and out access by like three different ways. It was very crowded last Friday night when we came through but they were doing a good job and the line moved pretty fast. No complaints here. read more

Came to Cook Out on a late night after a wedding. Only the drive thru was open and service was a bit slow. There was a long line, but with not many other places open we decided to get some burgers here. The food is a bit greasy, but that's kinda typical of fast food. To satisfy the late night appetite, Cook Out is an okay option. read more

Burgers were good, jalapeños and other vege toppings were fresh and crunchy on our burgers, which was a plus. But good lord, that menu is absurd and not user friendly if you don't frequent the place. And that's all Cook-Outs that I've been through. Streamlining the menu would go a long way vs throwing every option known to man on multiple menus. The picture isn't flattering but the taste was. read more

Cook Out - Double cheese with jalapeños and bacon. - American Near Me - Virginia Beach, Virginia

Walked in & asked how they were doing & they were not nice. Asked if they had gift cards and they just simply said "no." Her tone was not very friendly. It was like a million degrees in there and their drinks did not work. One machine had ice, other did not. One machines coke was was watery, and one too syrupy. Sprite on both machines did not work. Food came fast and warm though. read more

Didn't even make it through the drive through window. First learn to speak with customers with respect like Chick-fil-A. You start do understand why their customers wrap around the building willing to wait for the food. GOOD customer service. When I am more of an inconvenience to you by stopping by to grab some food, obviously you must work at the wrong place because thats your job. When you allow someone to work at an establishment because of anything other than the qualities they bring, your establishment will most likely fail. read more

I've been here twice and both times were OK. You can't really beat the price for a burger and shake for under $7. The location is off General Booth. It's a newer build out. Parking is a challenge with a small lot that's dead end. I had to park at their neighbors lot one time. There was some about of debris on the walk up. They do offer a drive up window. I found the dining room was decent size and mix of booths with tables and chairs. Both times there was debris on the floor and tables dirty. The first time I was with a group of kids taking my son in for first time. Service was good, they were really busy. Everyone got burgers and varieties of shakes. They have tons of options to choose from on milkshakes. The kids all enjoyed themselves. My burger and strawberry shake was good. The quality of the shake was meh to me. The second time there was an issue with no one up front for a minute or so. I got a bbq sandwich. It was afternoon on a weekday and not too busy. My table was clean. The dining room looked much better than first time. My order was called and I sat down and unwrapped it. The sandwich did not look like much, but was surprisingly good. It also had a decent about of bbq. The bun was fresh. After two tries a 3.5 rounding down seems like a good place to put them. I will not rush back, but can see me trying again. read more

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Always impressed with cookout and how they are able to keep all the orders together even when they are being swamped in the drive thru. My only problem with this cookout is the building itself. The parking lot is very small and tight for two lines. You routinely see folks not even bothering getting in line because there is no space. read more

I was really excited to go here since I am from out of state and we don't have these although there are really bad reviews I decided to give it a try the only thing is the lady was kind of rude besides that we still ordered got our food which was great a little dry but it came up really quickly and you can tell they pre cook which isn't bad at all besides the food my husband got a milkshake and like every review says it was not shooken at all his eyes were popping out of his head trying to suck the shake through the straw if you want a milkshake I'd go else where but if you want some good fast food this is the place to go ! read more

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This Cook Out opened a few months ago and is located on General Booth Blvd., just south of the Dam Neck Rd. intersection. The signage outside is easy to see and is in the same overall shopping center as Big Lots and other stores and restaurants. I have not done the drive through here when I come. I have always done my orders and eaten inside the place. Each Cook Out seems to have some type of theme inside each of their stores. This one is no exception and has a theme of military (all branches represented), which is fitting for the location. There is quite a bit of seating in here as well. The restrooms are at the end of the seating area. Through my several visits here, I have had a bunch of different items from the menu. I have always done one of their Cook Out Trays, which includes an entree, two sides, and a drink. I generally switch up between the two hot dogs, the big double burger, and the Cajun chicken sandwich as the entree portion of the tray. The food has always been good (hot and to order) and they tend to be bargain priced for what you get when compared to other fast food locations nearby. On most visits, I have not had any issues. There was one time where the cashier at the front looked like they just didn't want to be there. Otherwise, it has been a very good experience with the staff at this location. If you're looking for a different fast food place than the national chain ones, this place should fit that fancy. Great food, great prices, and an overall good experience says that you should try this place out as well. read more

Cook Out - This is the street signage for Cook Out. Photo taken October 2, 2018. - American Near Me - Virginia Beach, Virginia

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This is a new opening,well new to me being that it's been open for a month or two :-). This particular location is a lot bigger than all the other restaurants I have visited which is great because during a heavy lunch or dinner rush it can accommodate the demand with more room and seating as well as outdoor seating if that tickles your fantasy. I would definitely recommend this place if you're looking for a quick bite to eat. read more

Tables were dirty. One person on drive thru, two others in the back. No napkins. Food was overcooked. Trash cans overflowing with trash . Couldn't even sit our trays atop. Bathrooms were not up to par. read more

Last night my family went for a milkshake run and when we got home, we discovered that these shakes weren't worthy of bringing any boys to the yard. The service was not only slow, but the mix ins were thrown on top without being blended. We were highly disappointed in what was once a great late night treat. read more

Cook Out - Milkshakes - American Near Me - Virginia Beach, Virginia

Fast food restaurant with TONS of options AND over 40 flavors of milk shakes?!? Yay for finally having a Cook Out in our neck of the woods! Woohoo! Burgers, fries, hotdogs, chicken, BBQ, shakes, shakes, shakes, and more shakes at affordable prices! This one is located on General Booth Boulevard, in the shopping center where the brand new Onelife is, also Big Lots and a few other fast food spots. This is literally a few steps away from Windy City. Review based on drive thru experience for now, Wednesday, 9/26/2018. Five stars for service and a perfect five for my Mint Oreo milkshake! Soooo gooooood! I will update this review as necessary, and hopefully it will remain a 5. Yay!!! read more

Didn't catch his name but the young guy with the goatee who took my order gave me the best customer service I've had in probably 5 years and the food came out super quick. read more

My cousin told me to go eat here while I was in town, and I was very impressed! Super quick and kind service. The restaurant was very clean and the food tasted super yummy! It was cheap but there was a lot of food. We had a trainee serve us, and he did super good! I would 12/10 suggest it to anyone! read more

Cook Out - a car parked in front of a restaurant - American Near Me - Virginia Beach, Virginia

If you want a slim Jim for a hotdog this is your place. My son couldn't even enjoy his hotdog because it was so dried out and hard. read more

Cook Out - My sons hot dog was so dry and hard he couldn't even chew it! - American Near Me - Virginia Beach, Virginia

I love cookout which is why I keep giving this location a chance but literally every single order I've received has been wrong. Everything from whole Jalapeños with seeds on a sandwich, toppings that I never asked for, or items missing. The service is terrible. I've spoken to managers in the past and had pleasant interactions but the staff taking orders and serving are rude and clearly do not care about quality. read more

The service was horrible. The two girls work the night of 10/16 are nothing but lazy and have attitudes. The food was at least fresh and hot. read more

I come there all the time after 11pm when i get off after all day of work as a cna and today i went and there was no apple pay available i drove 17 mins specifically for this location the customer service sucked i just pulled off and settled for ktc next door which it was nasty so i had a bad day hour have apple available! It never have it when i come there! read more

Ordered chili cheese fries. I guess they are no better than McDonald's . Went through the drive through didn't want to hold up the line during lunch time so I didn't check my order. read more

Cook Out - I ordered chili cheese fries. I guess they're no better than McDonald's - American Near Me - Virginia Beach, Virginia

This is the most nastiest cookout I have seen none of the tables are cleaned I hope someone report them to the health department totally disgusting including the floors I would not recommend this place to anybody and it's right down from Virginia Beach area they definitely need a new manager here‼‼‼‼‼ read more

They have two lines open, despite the fact that they obviously can't handle both. I went in the outside lane and waited 15 minutes-- I watched close to 10 vehicles go through the inside window before I even got an attendant to take my order. Ridiculously horrible service at this location. Would not recommend. read more

Milkshakes took more than 30 minutes. Seriously ordered at 9:29 pm and got it at 10:05. Told the guy up front that I was still waiting on my milkshake and they still didn't make it. Had to ask again and finally got it at 10:05 pm. Unacceptable !!! Didn't even get a apology. read more

The food was delicious and reasonably priced. My family and I tried this place while visiting the area on vacations and we'll definitely be coming back when we visit again next year. read more

Terrible attitude, they got my order wrong and caught an attitude when I came back around to correct my order. Manager and cashier were yelling and arguing with each other right in front of me. Order was still wrong the second time. Food was trash even for fast food standards. read more

Nasty, small burger with soggy bun. No lettuce or tomato on it..Fries were good. Where is In & Out???? read more

I love cookout but I have to tell the story from the week this location opened - I went through the drive thru and got a Cheerwine float, among other drinks in a drink tray. The float was apparently significantly overfilled and the lid was not on. My passenger took the drink tray, noticed the lid popped off, tried to fit the lid back on the float only to realize it had already been spilling down the sides and down into the drink tray... down through the bottom of the tray.. and onto their white shirt and jeans. Cheerwine doesn't come out easily of white shirts, jeans, OR car upholstery. Just plain laziness on the part of whoever filled the drink and gave a careless attempt to put the lid on, then proceeded to decide they should hand it to me like that anyways. I definitely would have swung back if we hadn't already been on our way. read more

I got a bar b cue platter...fries were raw , ice cold , horrible...the hush puppies were so hard you couldn't even bite them....the bar b cue was good ...but the cole slaw was pointless because it had no taste at all....I will never come back to this location read more

So my daughter and I stopped for lunch after grocery shopping. Orginally we wanted Steak and Shake and did not know they had closed. So this was the second option. Honestly I wish we had just waited until we got home or had just about anything else. The place is kind of on the cheaper side of fast food in my opinion and honestly in my opinion it shows. My burger was bad a side of onion rings was 3 and needed something they were just plan and kind of tasteless coleslaw was ok, and the sweet tea can cause sugar shock. Overall it was just not a great experience. My daughter had a chicken sandwich fries and hush puppies she said everything was just alright nothing special. So glad we had time out together, but not in a big hurry to return. read more