Stopped by Cookie Co. Yucaipa and had a really great experience. The service was friendly and welcoming right from the start, and the shop itself was super clean and organized. It also wasn't crowded, which made for an easy, relaxed visit. The soda machine happened to be out of order, but honestly the staff handled everything so well it didn't take away from the experience at all. When the employee found out I was bringing cookies back to work at the PD, they kindly added an extra cookie on the house -- such a thoughtful gesture that definitely didn't go unnoticed. Great customer service, clean environment, and delicious cookies. I'll definitely be back! read more

Made a special trip to the Yucaipa store because they closed our frequented Riverside store. The cookies of the week were sold out before the business day was over. Employee could have been more polite about it especially since we were super disappointed. Very bad business especially for a special trip. We will not return here. read more

The Sea Salt Caramel is the best cookie I have ever had, no exaggeration at all. I am a fan of anything with caramel usually but was shocked at how good that cookie is, even the base dough itself is 10/10. The staff at this location is also very friendly. Will be back whenever caramel cookie options are in rotation. read more

Cookie Co - Yucaipa - Sea Salt caramel, iced sugar cookie, oatmeal cream - Desserts Near Me - Yucaipa, California

The cookies continue to get smaller and lack freshness. Cookie purchased at 6:30p on Tuesday tasted like it was a day or two old. I have been An avid supporter of cookie co since before they opened their first store front. Not only has the quality and size declined- the head lines about dishonesty and lawsuits being waged against them- makes a consumer wary of supporting them. For years I didn't miss a single week of getting their cookies. However, This is the first cookie I have had from them in months and I can't believe I spent almost $10 on two of these tiny stale unsatisfying things. read more

Cookie Co - Yucaipa - Their cookies used to mainly cover my hand. I do NOT have large hands it's small and stale. - Desserts Near Me - Yucaipa, California

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Service young women named Katelyn was extremely helpful of choice of selection of cookies

Cleanliness 5 Cost 4 Cuisine 4 Customer Service 5 I've tried other locations so I wanted to try this new one. They update the 4 types of cookies every week. Some of the cookies were a little under cooked but they did taste delicious. The girl at the front counter was very nice. I would go back to this location. read more

Cookie Co - Yucaipa - Chocolate chip, peanut butter and salted caramel. - Desserts Near Me - Yucaipa, California

Best fresh homemade cookies and they have plenty of options and they also sell drinks and merch. What a great treat ready to eat read more

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Ordered six mini cookies on too good to go. When I arrived the girl working said they don't have any mini cookies left and offered three of the larger ones. I said I'd prefer the smaller ones and there are some on the rack. She said the ones on the rack are fresh and she can only give me "old trash cookies. That's the point of the app to give you stuff we have to throw away cause they are messed up or bad" I said oh I didn't realize I was buying trash. I said it's fine I guess I'll take the three large trash cookies then. She told me to leave with my attitude and she wouldn't be giving me anything. They literally close in less than an hour and not a single other customer in the store so I doubt they were going to sell the racks of mini cookies she called fresh. Thing is, she could have offered me "fresh" cookies and not called what I ordered trash and maybe I would have loved them and come back. Now I will never try again and I will never recommend them to anyone. I should have just believed the other reviews. I just went next door to Panera and got the tried and true kitchen sink cookie. read more

MEH! Not worth the money. Not worth the hassle of dealing with a parking lot that is difficult to get in and out of and it's a very strange environment. I mean you walk in, you're hardly greeted, it doesn't feel comfortable in there. It's almost like a dr@g house. What do you want? Here's the money. Get out. It's hardly good for you also. Just really weird atmosphere and staff is even more weird. read more

So disappointed.. finally went in to try them out. The chocolate chip cookie was still raw in the middle. The mint frosting had a weird flavor. The gluten-free monster cookie was the heartiest textured cookie I've ever had. We won't be back... read more

Cookie Co - Yucaipa - Raw Chocolate Chip cookie... - Desserts Near Me - Yucaipa, California

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Another great Cookie Co. Good simple selection of the day, great location, good prices, super clean and excellent customer service.

Multiple times I have came in 10-15 minutes before it closes and they turned off the soda machine early and wouldn't give serve me. Very disappointed. read more

Delightful staff. However... The cookies were too sweet for us. We got one of each kind, and I took one tiny piece of each, but didn't crave more. Also, the dough is too bready (soft) for me. I didn't like the texture. If the dough was less sweet, I could maybe appreciate the frostings. We got a choc chip, a maple with bacon, one with pecans, and a sugar cookie. Three were the same cookie dough base. read more

Overall, some very good cookies! I've visited twice now, and both times received friendly service and the store is very clean. The cookies are huge! I can usually split it into 4's and have dessert for the next few nights. But in general, the cookies are very sweet. The only one that I could eat more than just a bite of is the chocolate chip. The chocolate chip is definitely my favorite! My family has also tried: Chocolate turtle (a chocolate cookie with caramel and pecan topping) Raspberry cheesecake (Graham cracker flavored cookie with cream cheese frosting and raspberry glaze) Captain crunch (a snickerdoodle cookie with vanilla frosting and cereal pieces on top) Oatmeal cream pie (this was my husband's favorite, but again, very sweet for him, too). Butterfinger cookie (Peanut butter cookie with butterfinger pieces on top) Again, all were super tasty but just very sweet for my liking. I could only take a bite or two before it was too much. But I will continue to visit and try new varieties, and return especially for the chocolate chip! read more

Good cookies on the overly sweet side. They are expensive so I'm not sure this location in Yucaipa will survive. Corky's nearby has just as good if not better for less the price. read more

I really want to love this place. The flavors are delicious but we are tired of eating raw cookie dough. Can we ask if they can be cooked longer? Or maybe get the icing or toppings on the side so we can cook them at home? read more

This place is legit! So good! My family and I were going to eat next door and stumbled upon the grand opening of Cookie Co.! What we found were delicious home-style baked cookies with fresh ingredients! We ordered a 4 pack for our family of 6, and it took us 2 days to finish because the cookies are so big! We all shared by taking little pieces of each cookie. We got a classic Chocolate Chip Cookie (which was in point), German Chocolate Cookie (T'was a coconutty chocolatey masterpiece), Peanut Butter Overload Cookie (my wife's favorite), and a Guava Pop Tart (which I was skeptical about, but actually ended up being my favorite)! All the cookies were incredible... I'll definitely be popping in again for a scrumptious treat! It sounds like they change the flavors every week so I can't wait to see what they have next time I visit! Thanks Cookie Co. I can't wait to see what other surprises you've got! My only regret is not taking a picture of the cookies so all could see! I ate them too fast and they were no longer pretty enough to post! read more

First time having cookie co. & they were super yummy. I got 1 Chocolate Chip, 1 Frosted Cookie, 1 Smores Cookie, & 1 Salted Caramel. My only complaint would be that the smores didnt have a taste to me. However the chocolate chip and salted caramel was sooo yummy. Service was quick and friendly. read more

Cookie Co - Yucaipa - Chocolate Chip Frosted Sugar Sea Salt Caramel S'mores - Desserts Near Me - Yucaipa, California

These cookies are so delicious !!!! The service and cleanliness of the store are above my standards!! Whenever I have a wedding or party I always make sure to have some on my desert table read more

Giving 2 stars because I love the cookies. The employee needs to work on their attitude towards paying customers. I placed a 40 mini cookie order at 10am Monday for the next morning. When I placed the order I asked what the earliest time I could pick up the cookies. They said they opened at 10 and I could pick up then. This gave them the 24 hrs they ask when placing a catered order. I got there right at 10 and they said they were still waiting for the frosting to dry and I just asked how much longer I had to wait. I have my 2 young kids with me and the lady then gave me attitude and said I'll just bag them. I was trying to explain to her where the cookies were going and she just ignored me trying to have a conversation. I gave a tip anyways but wished I didn't. The attitude didn't need to happen in the first place. Don't let customers pick up orders when you open if they aren't gonna be ready on time. Don't give attitude because I'm questioning how much longer. She gave me the boxes and didn't even say thank you for the tip or you're welcome after I said thanks. She just kept her head down. Super rude employee! I spent over $100 on cookies and definitely don't need that kind of treatment. I'll go to Redlands for now on. read more

Stopped by Monday, the cookies were dry and not fresh! We ordered the minis (12 cookies) and only took a bite of on of each, we couldn't even finish them. Never stopping here again. read more

Great customer service! Very clean inside and my cookie was amazing! Thank you Cookie Co.

A new location for Yucaipa from their location in Redlands. Great cookies even though pricey. Will we return? Of course.

Our family have been Cookie Co. fans since they opened in Redlands. We've loved watching them grow! We didn't realize it was the grand opening and happened to be eating nearby. My kids were dressed up and one of the owners made comments on my kids costumes! When we walked by again he handed my son a box of cookies. It made my boy feel so special. We'll definitely be back. It's wonderful to have people who care about their business and community. read more

For me the cookie are to doughy. The service is good and has a good clean space but if I'm gonna pay dang 18 bucks for 4 cookies I expect them to be good read more

We purchased a 6-pack at 7pm, and all 6 looked and tasted old. It's like we got the leftover cookies from the day before. They were hard, and they didn't warm the cookies like I'm used to at another place. The frosting on the sugar cookie was gross. I'll stick to Crumbl. read more

Absolutely LOVE these cookies. Way worth the hype!! I'm always skeptical to try new flavors but the wonderful employees always assure me that I'll like them and they have yet to be wrong! Will continue coming back week after week! read more

A+ Customer Service!! I came in 10:00am sharp.. The pumpkin cookies were not completely done, and the ladies stopped everything to frost the pumpkin cookie for me. I was talking to the ladies about working with our school for the fall festival. As we were chatting she mentioned they work with our school. They give out a cookie to the student if they earn an award! I told her yeah I know my little 2nd grader got one last week ,and was so excited about it. I told her unfortunately someone stole the award with cookie coupon out of his backpack because they wanted the free Cookie. My poor son was devastated because he worked so hard for that. The lady was so sweet ,and felt sooo bad she replaced his cookie, and even gave him an extra. I was actually just there buying cookies because we love them, and didn't expect this at all... This is what community is all about. I love that we still have businesses that still care about there customers as people.. Thank you ladies for making our day! read more

We arrived towards closing so I believe we might have gotten cookies that were made the night before. The Biscoff cooking was a 3. The Oreo one was a 3 as it tasted old. The chocolate chip cookie was a 3. It was not sweet enough. I don't think this business will last if they keep selling day old cookies. read more

We love Cookie Co. so glad to have them here in Yucaipa. The young girls working are always so sweet too. We had the Twix one tonight & it's our new favorite. read more

The best cookies, but even more than that, the best staff! The gals that work here are always kind and welcoming with a smile on their face and a good heart! I WISH that their professionalism was commonplace these days! 5/5 stars... and then some! read more

Their cookies are very expensive, not large and tasted like cheap vegetable oil. Only 4 options. They serve soda with their cookies but no milk or coffee... You can literally get better cookies anywhere else. Won't come back. read more

Love this place! The chocolate chip cookie is by far the best I've ever had! The customer service is wonderful every single time. This last time when I walked in an employee in the front was on a phone call and the employee making cookies said "we will be right with you" which is great. After the front employee got off of the phone she apologized, which was not necessary but great customer service. I ordered on chocolate chip cookie. She handed me 2 chocolate chip cookies and said she was sorry to have me wait and wanted to apologize with the complimentary cookie. I mean totally not needed but wow what customer service. These days you don't see that care in some businesses and this made my day. Both employees were smiling ear to ear and it was just refreshing to see. read more

Great Cookies! Oh no, I've lost weight and am going to get it right back. Lol. The young ladies in there were so friendly and could see they really want customers to come in! Seriously, the cookies were outstanding, delicious, and addictive! Please go and try them. You'll be glad you did!!!!!! TY Cookie Co..:-) read more

I love these cookies! Thank you to Yucaipa Cookie Co. I ordered 30 mini cookies for Mothers Day and they did not disappoint. All the mamas at my work loved them. Thank you again! read more

Really yummy cookies, and good service! My favorite dessert place by far.

Went in for the very first time ever because my kids wanted to try them out. We were not greeted upon entering. The place was not busy at all and only had one couple ahead of us. The lady truly failed to comment on my kids excitement and seemed aloof. I expected the cookies to be super warm but they weren't. We've been to Crumbl in Riverside and are always greeted upon entering. The cookies are warm and you can smell the baking in the air. Maybe it's just too new? Bad day? Bad cookie batch? read more

the customer service is top tier. they are so so so sweet and considerate. ive gone back there many times with different employees and they are all so nice and always wear a smile!! (not to mention the cookies are the bomb) read more