Was about 18th in line for ice cream since everything is drive thru it took around 30 min. Few items sold out. My problem was the tiramisu shake I got was very milky and had little tiramisu flavor. I won't stop going here but that was a sad day for a shake. read more

The dipped cones are a family favorite here, but was pretty annoyed as it took ten mins for service finally to take an order inside. A big group in front of us even left because their order was never taken....... read more

The service here is very inconsistent. When I've ordered a chocolate dipped cone, it's usually done very poorly. Very thin coating and it doesn't cover the ice cream. Then ordered blizzard and got something different from what i ordered. I find that a couple of workers here just don't care about customer service. Lack of training? read more

The chili cheese dogs are the worst I have ever had, only took 2 bites. Can chili and cold hot dogs. Gross and expensive!!

I liked the ambiance of the Yucaipa Dairy Queen given the faerie lights outside and the tables. Indoors the store has a lot of seating. The drive through service looks to be about as fast as walk in service. I enjoyed my ice cream dessert after a long day. This a great store to have an ice cream date or ice cream Social Gathering. read more

See all

I came in today excited as usual to get some ice cream with my family. I always look past how unclean this particular Dairy Queen appears because of how much joy ice cream brings my family. Today was the worst experience I've ever had at any restaurant. Not only did they not get my order correct, they refused to make it right. I threw mine away on my way out. If you have other options I urge you to take them. read more

This DQ is very busy... always understaffed, you have to wait a very long time to place your oder. You would think the manager would schedule accordingly, oh wait, that would mean more payroll, can't do that! I ordered a banana split, but if you want whip cream and a cherry it's extra...LOL! Isn't that part of a banana split? Oh and the boat is so small the bananas don't fit in it...LMAO... REALLY? And remember when you would get three scoops, not any more, only two scoops now. The attitude from the help is awful. But when you're understaffed as they are, it can get frustrating for them too... I will say, the banana split did taste good though!! read more

I absolutely love this Dairy Queen that's so close to home! I always get their Banana Split blizzards and they don't disappoint. Delicious consistency every single time! Drive thru is the ONLY option I would recommend as this spot tends to attract customers with a bit of smell and... let's just say, not the best of ideas if wanting to use their restroom. Service is always spot on every time we have a DQ craving. Staff is wonderful, fast, and I've never had any complaints (again, we ONLY do drive thru and never really go in). One of the few dessert spots in Yucaipa that I'm truly grateful for to satisfy a good'ol classic craving for delicious ice cream! read more

I was excited to use a coupon I got in the mail for a buy any size blizzard for $1.99. I ordered a large chocolate brownie blizzard. I get up to the window, and he takes the coupon and says "you need to buy two blizzards for this coupon to be accepted." I asked him where on the coupon that it says that (because it doesn't) and he replies with "I'm not sure, everyone gets confused when they try to use it, but you need to buy two." First of all, why wasn't I informed I needed to buy two blizzards in the drive-thru while I was ordering, I mean if "everyone" gets confused? Second, this is a form of false advertising. The coupon clearly says BUY ANY SIZE BLIZZARD for $1.99p. Nowhere on the coupon does it say anything about having to buy 2. So my bf ended up ordering a blizzard to make the coupon valid, instead of the dipped cone he originally wanted. So our below $5.00 dairy queen trip turned into almost $9.00. Thinking of calling corporate and asking because nothing about any of this makes sense. read more

DQ / Orange Julius - Shows the $1.99 blizzard along with another blizzard we were told we had to order for our coupon to be valid. False advertising. - Ice Cream & Frozen Yogurt Near Me - Yucaipa, California

I love Dairy Queen! This location is great, the staff is friendly and it's always very quick. Sometimes the drive thru can get dicey because of the location but everything I've ever had here had been delicious. read more

Thursday March 16 2023 3:30pm The workers COMPLETELY ignored the long line of people inside the store. Many gave up and left. The male employee (white, with a light brown afro) ONLY took orders and served food to the drive thru. He moved VERY slowly. In the 20 mins I waited inside, he only served two cars. The female employee (white, bleached blonde) served one elderly woman in front of me in 20 mins. The elderly woman said she was charged double for her order, and the female worker denied it. Maybe the worker is pocketing the difference? Then I was first in line, finally, but the female started texting on her cellphone, then disappeared into the back. I stood there 5 more mins then she came out, and asked me what I was waiting for. I responded, "To Order?" She didn't understand. I repeated. She looked at me blankly. I had to repeat my order (choc shake) three times. Hard of Hearing? No English? To the owner - are you sure you want to leave these amateurs in charge of your store? read more

Great banana splits! Awesome customer service! Ordered online and ready for pick up when I got there!

made the drive over to DQ with the wife for an evening treat. She ordered the hot fudge sundae and I ordered the strawberry sundae AND the peach cobbler blizzard. Both sundaes were delicious. The peach blizzard had very little flavor with chunks of something in it. It wasn't peach because again, no flavor. Fast forward when I got home and the stomach pains started. I woke up several times last night with the stomach pains which resulted in several trips to the bathroom. I won't go into detail suffice to say I lost weight I attribute the situation to food poisoning by the peach blizzard. I hate to leave a negative yelp but I question the food handling / expiration of this particular treat. A little extra special evening outing turned to out to be a huge mistake. Sorry DQ. read more

Within the last two months I came to the store, obviously it is a hot day and we ordered blizzards. I called The manager right away because you were supposed to be able to hold them upside down, which is not an expectation that I typically hold them to, but the consistency was more like a very watery milkshake. I didn't leave a review then because the manager assured me that when I came back it would be replaced. Here I am, asking BRANDON to Look into it because the manager at the time said he would definitely write my information down. Brandon said that there is no Way this is possible because every single person that has complained has come back within the next day or two for their replacement LOL when I asked for his corporate number And managers info - He said there is no district that they report to, that apparently other entities actually call in to THEM - And that there is no one above him. So apparently he manages two stores and he is also the owner? I find that incredibly hard to believe . Not only is this place always dirty, but you can tell in the pictures how presentable they pass on your orders lol read more

See all

I don't go to Dairy Queen very often even though I really enjoy your soft serve ice cream. But, we were in the area and wanted ice cream for dessert. Not only did we enjoy our ice cream but the staff was fantastic. The guy on the register was efficient and friendly. The two other guys making the food and ice cream were working hard and getting the orders out super quick. Service at fast food locations is generally pretty poor but these guys were doing a great job! read more

Ada was amazing. She made all our delicious treats perfectly with the right amount of toppings mixed in. She was super friendly and nice to deal with thank you so much Ada for great service and amazing treats. read more

Just got three blizzards from this location and they are melted the service was super slow they only flipped one of the blizzards cause the other two where melted fix your service please or hire new people read more

DQ / Orange Julius - Blizzard - Ice Cream & Frozen Yogurt Near Me - Yucaipa, California

This is the best DQ around. Staff is always friendly. They never take a long time with our orders and they are always accurate. The food is so tasty! Such a yummy treat! And they have an app so you can earn points! Inside is nice. You can see the ice cream cakes. They look so delicious! I've never had one, but I'd like to try. I will keep coming back. read more

I always get the great blizzards here and the employees are very friendly. I literally drive over from west Redlands when I want a blizzard because the quality is so much better. read more

Ordered a pumpkin blizzard yesterday and whatever cookies or crust was in it was very very stale and grainy.

Dairyqueen/ Orange Julius in picturesque Yucaipa California features loads of ice cream and drink treats and eats! Great helpful staff and they also have a convenient drive through! Loads of free parking if you want to stop in and close to lots of stores to shop at and get whatever you need. They also have fresh ice cream cakes and treats in their freezer to take home with you. Family and senior friendly! read more

See all

The only reason I gave Yucaipa DQ a one star is because there wasn't a "no star" available. I've been to Dairy Queen's across the US and this is by far the worst one ever! This was my fifth and last time here, and each time my order was made incorrectly. This is sad because I grew up enjoying a trip to DQ. read more

You get exactly what you expect from this DA. Delicious blizzards every.single.time. Service is always fast and friendly. Would recommend for sure. read more

This place is awesome. Unlike many old run down DQ locations this on is new and clean. Plus they have a drive through. The best part is it's both DQ and orange Julius in one location. Great service and the treats are made correctly and consistently. Check them out! read more

See all

The drive thru is pretty awesome! The view is nice while you wait. The line was pretty long so there is a wait but it is nice that you don't need to go in to order. Got the wonder woman cookie collision- combining brownie dough, cookie dough and fudge it was pretty good. One of our favorite locations for DQ! read more

See all

Come on fam , handling the ice cream that I'm going to feed my family with no gloves. ? Dirty hands in this era we live in ? Disgusting

Crooks! 1. It's Xtra cost for Nuts and Whip Cream on banana split. 2. No Cherries at all! 3. Only given vanilla ice cream. Even though they have chocolate and swirl. I made a complaint, no return call. NEVER AGAIN. read more

Worst service from Hannah . I had a comment to make regarding my two previous visits to DQ . She was very rude and acted as though I had no right to comment ! I asked for her name and she said why did I need to know her name . I also asked her to let me speak to the manager of the DQ and she said that he was not there .She hesitated in giving me the name of the manager . She kept cutting me off and closed the drive up window as I was speaking to her. She's Rude , disrespectful, mean and argumentative. She should not be working with the public . She has a bad attitude. I will be calling her manager today to make a complaint on this Snotty kid !!! read more

There was too many cars in the drive thru and we hadn't moved in 33 minutes. We didn't get our blizzards

Over all it was a good ice cream only down fall was the line was super long and the wait was super long as well. They have a posted sign that says highing so they might be down staff. The girl was very quick to take my order but sounded super out of breath so she might have been running around the store. The inside is closed to the public looks like they are remodeling? But that's why the 4 starts because of the wait and the line I was in line for a good 20-30 mins . Might have been the orders were really big before me. Oh well maybe next time it will be better. read more

My bf had never had an orange Julius so I told him we have to get him one. Drive thru line was too long so we went in, this location has the nicest team working! You can clearly see they're busy/running around and we were greeted with smiles, the guy at the register (I wish I would've gotten his name) so friendly! No bad attitude, no "I'm too busy to conversation" and the drumstick blizzard is SO good! Orange Julius was delicious like I remembered! 10/10 recommend! read more

We went through the drive through and ordered a simple blizzard and hot fudge sundae, not only was the girl extremely rude taking our order but got it completely wrong and didn't even flip the blizzard. We went back through and another girl (didn't get her name) acted like it was our fault that the order was wrong and it hassled her to re-make it. Extremely rude customer service and extremely long wait times when multiple people were working. read more

I understand your busy, but this is where you're preparing food. This is a management issue, not an employee issue. Train your people, give them a garden rake. Oh, and find whatever stinks and get rid of it. Please zoom in on the attached photo and take a look at the filth! read more

DQ / Orange Julius - Ice Cream & Frozen Yogurt Near Me - Yucaipa, California

So the good news is, the orange Julius drinks are more about $2.50 LESS than the one in Colton. Super score! The bad news is that they are nasty. They don't taste the same at all. The strawberry banana one tastes like rotten bananas. I grew up on orange Julius and they are definitely supposed to taste like the one in Colton. I'd rather pay the $2.50 more and get a drink that actually tastes good. read more

This is at the Yucaipa location. Yes, a bunch of kids work there. All workers either need to be fired or trained better to not give you watery ice cream. I say fired because you know exactly what you're doing when you give watery ice cream. You definitely need better workers or someone to hold them accountable for poor service. The girl purposely did not flip the ice cream because she knew it wasn't solid enough. They could have easily turned us away and said we're too close to closing, then it wouldn't have been an issue. She even asked us if someone said last car, or something like that, but we didn't know what she was talking about. The other workers in the back said no to her question, since we didn't know what she was even saying. That could have been her out, to say we're closing shortly and gave us a choice to get watery ice cream or go elsewhere. We had to go home and put the New York Cheesecake Blizzard in the freezer to harden it up. The sad part is we don't usually go to Dairy Queen, but decided to go, not knowing the hours. We would've been better off going to the store for ice cream. If you see young kids working, avoid at all cost!!! read more

The best Ice cream ever! I keep coming back for their blizzards. If you haven't tried, do yourself a favor! Perfect time for the summer! Your kids will love you! read more

Waited in line in the drive thru for 35 minutes only to realize people inside were getting in and out in less than 10 minutes so we ultimately decided to go inside. Ordered our blizzards and when they came out all of them were extremely melted and just thrown on the counter, none were flipped and the worker just put them down and ran to the back because he knew how bad they were and if they were to be flipped they would've spilt everywhere. Very disappointed with the customer service by the whole team as no one decided to offer to make us new ones even after we had to ask for napkins and lids to help clean up the mess they had made from melting over the top. At that point we just decided to take them and freeze them for the next day as it was pretty clear the staff was trying to avoid us and weren't going to make us new ones. read more

DQ / Orange Julius - Melted blizzards - Ice Cream & Frozen Yogurt Near Me - Yucaipa, California

See all

This location is great! They have all the delicious blizzards and cones and they also have the ice cream bars boxed up to take home. They have ice cream cakes too! Yum! The staff there are sweet kids who work hard to keep us happy!! Thanks guys! We'll be back! read more

Great selection of blizzards and shakes and other items tasty blizzards and shakes more to try

Blahhh! Second time in a row that my ice cream has tasted terrible. Not sure if it was expired or what but it didn't taste like ice cream. After seeing previous reviews or how dirty it is inside - makes sense and was enough for me to not return. Sad to see an ice shop in a small town go to waste. read more