To put it bluntly, I like sugar cookies. This place sells sugar cookies so I just had to go in. Boy, was a happy I did. Their cookies are large but maintain a good cookie to icing ratio. Half a cookie and I was really satisfied. There is one thing that puts any business over the top. Great and pleasant service. Judy was all that and more. She was personable, cute, and funny. She took time with us and expressed genuine interest in us. That caring attitude puts this place above the rest. We really appreciate this personal touch and will return. read more

I ordered a small bouquet of cookie flowers as a "congratulations" gift for my friends at a local nonprofit. I am typically nervous about purchasing from chains but this Cookies by Design did a nice job. I was very attached to sending one specific cookie bouquet and just had to do it! This order had an easily online checkout, a timely delivery, and an appreciated confirmation text from a delivery driver confirming the order was delivered successfully. I never dealt with anyone personally or on the phone, but for a process done solely by online I was pleased with the experience. My recipient loved the cookies. I would order again from this location! read more

Cookies By Design - teddy bears in a basket - Desserts Near Me - North Olmsted, Ohio

Cookies by design has the best customer service and cookies! We were looking for custom sugar cookies for our Halloween themed baby shower that wouldn't break the bank. We had a few places outright tell us no because it wasn't their "style" or there was no way they could use black on a cookie. Well let me tell you, Cookies by design not only agreed to our designs but was able to use their creative style to create more to go with our theme! We were also able to sample to cookies and they were amazing ! Sometimes sugar cookies can be too sweet but these were perfect. Absolutely will use Cookies by Design for future events 10/10! read more

Cookies By Design - Halloween theme baby shower cookies - Desserts Near Me - North Olmsted, Ohio

I ordered a cookie basket for my friend's birthday. It was hand delivered to her house by the company. Since no one was home they boxed it up, and put plastic around the box to prevent damage. Dan from the company left me a voicemail with detailed steps of what he did and where he left the package. It turned out just as I imagined and was super cute, quick, and easy. I would definitely recommend and would order from them again! read more

Cookies By Design - 6 cookie birthday basket with included tray - Desserts Near Me - North Olmsted, Ohio

I was in the mood for a good cookie and thought I'd give Cookies by Design a shot since they were close to our house. I'm glad I came in because the cookies were delicious! They specialize in cookie bouquets primarily but sell other cookies too. I of course wanted to try them all- and much to my surprise the lady who helped me out gave me about a half dozen cookies just to try! It made my day! First, the sugar cookie. They were delicious! They use the sugar cookies in the bouquets. The snickerdoodle, lemon, chocolate chip, millionaire and oatmeal cookies all did not disappoint. So good! Just the right amount of sugar and not too sweet. If you're looking for a fancy, over the top cookie, this is not the place. If you're looking for a traditional cookie done right, this is your spot! read more

These cookies are delicious! I try to visit a few times a month. The ladies that work the counter are so friendly. Every time I go in there, they give me some kind of discount. If you like cookies, I suggest you stop in. I stopped in today and the lady behind the counter told me to pick out 2 extra cookies for free to fill my bag. read more

Great customer service! Communication was fast and easy to talk to the owner about my custom cookie design over the phone and through email. I had a wonderful experience and will definitely be back! The custom order came out better than I even expected! It was a 'Pete the Cat' themed birthday party. read more

Cookies By Design - Just a few from our adorable custom cookie order :) - Desserts Near Me - North Olmsted, Ohio

My sister and I randomly wandered in here a few weekends ago, because we were enticed by the beautiful cookie window displays. The cookies are SO delicious - the perfect amount of softness and freshness. And Judy was incredibly kind! I'm not sure if it's the case with all of the shops, but the cookies here are also donated to the poor. Proverbs 22:9. read more

I love this company. I have used their delivery services on many occasions and have never had an issue with placing an order or getting the order delivered. The cookies are always fresh and beautifully packaged and once the delivery is made I receive a phone call saying that everything had been completed. My only complaint is that these cookies are pretty expensive but I understand that they are good quality and hand decorated so obviously it's going to cost a bit more. All in all I will definitely be ordering from here again and would recommend cookies by design to anyone I know. read more

I had a great experience with this store in North Olmstead. They were unable to contact the recipient of my gift and left the item on the porch. The delivery person called me. right after she delivered the cookies. to tell me they had been delivered and exactly where it had been left. I was able to call the recipient to notify her the cookies had been delivered. I appreciate that I was notified immediately so I could be sure the cookies were eaten by the right children!Your review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

They created some really cute party favors for my daughter's one year birthday party. Would definitely recommend. read more

Cookies By Design - the number one on a plate - Desserts Near Me - North Olmsted, Ohio

Totally please with the knowledge and level of professionalism. I ordered a gift for my niece in college. I received a call minutes later wanting to verify the address as she said they had issues delivering to this college. If you are sending to the college, you need the mailroom address as well as the students location. The gift basket was delivered on time and the staff at this location is on the ball. Thank you so much, read more

The cookies are great but not the chocolates. The chocolates tasted dry and stale. Disappointed with the gift I gave.

I could not be happier with my recent experience with Cookies by Design in North Olmsted. Living on the west coast now, I wanted to send something to my father back home for his 70th birthday since I could not be there in person. I remember being a very happy recipient of a cookie bouquet before, so I figured this would be a good idea. I shopped for the perfect arrangement online and placed my order. 10 minutes later the store called to confirm my order, the customizations I made to it, and to offer some additional customizations that the online ordering tool did not offer. I was so impressed with their service, and the follow up phone call once they cookies were delivered was well, icing on the cookies (pardon my pun). My father was thrilled with his gift and Cookies by Design made it possible for me to help him celebrate. I couldn't have asked for a better experience and will definitely order from this location again. Overall summary: Quality cookies, cute designs, EXCELLENT service. read more

Always excellent cookies. They are fresh and awesome looking. Have ordered cookies from multiple cookies by design across the country but north olmsted is clearly the best one. Cookies just taste delicious everytime! Never had an issue with delivery and always good on time service. I even go to the store and buy ready made ones for myself from time to time.tho o don't like to admit that :) Recommend. read more

The cookies looked fantastic and the service was great! It was nice to get a confirmation phone call.