We had a surprise delivery from our bank. It was so kind of them. The cookies were delicious, fresh and very flavorful. In love with the house they printed on the cookies and business cards. So yum read more

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Food: 4 Stars Service: 5 Stars Grandpa had just passed and we wanted to send a little "Thank You" to the nursing staff at the hospital for the amazing medical service they provided. Cookies by Design was quick, convenient, and reasonably priced. We decided to hand deliver the cookies to the staff and they were all blown away by the cookie bouquet. Smiles were endless and the entire nurses station was buzzing with ooh's and ahh's as we left. Glad we could brighten their day a bit. :] read more

Cookies By Design - a basket of decorated cookies - Bakeries Near Me - St. Louis, Missouri

I ordered a Sympathy Cookie Bouquet from my sisters and I for a friend who suddenly lost her husband. I went online and ordered it Thursday 8/29 to be delivered on Sat 8/31. It stated that their baskets were "hand delivered". I was overwhelmed when I received a call on Sat morning around 10:15 from the gentleman who made the delivery. When he first introduced himself, I thought, oh no, no one is home! Much to my surprise he was calling to let me know that he had just delivered warm cookies to my friend. He stated that she was so over joyed and touched and he wanted to let me know the impact that our gesture had on her. He said we made her day. I in turn responded the same thing to him. I couldn't believe he took the time to call me and share that feedback. That made my day and eventually my sisters as well. He then thanked me for my business. Next time we have an occasion that cookies would be appropriate for, COOKIES BY DESIGN will be my go to! BTW I have shared this story numerous times this past weekend. A two minute phone call has been repeated at least 60 minutes or more! Laurie K read more

Service: 5 stars Design: 5 stars Taste: 1 star The absolute cutest packaging and cookies I've seen, we were so excited to try them. After bribing my two year old to finish dinner before she could have the treat, we all had a bite and that was that. As a cookie lover I will generally eat just about anything, but unfortunately these were very stale. None of us pursued a second bite. Sadness ensued but due to a lower caloric intake I feel like I probably lost 4 lbs by not eating them- so there's that. read more

Completed an order online to be hand delivered to a local hospital. The order was processed and delivered quickly. The person completing the delivery even called confirming delivery, which was so appreciated! The recipient said they were delicious! Thanks so much for the quick turn around and providing smiles to the patient and nurses that received cookies. read more

I picked out an arrangement that reminded me of the Disney Parks attraction "It's a Small World" for the cast members of the Disney Store in St. Louis Premium Outlets. With their soon-to-be closure, it was important to me to give them something meaningful with a hint of Disney magic...and something deliciously sweet (because who doesn't love cookies?!) The boutray turned out beautifully, and I appreciated they offered an option that opted out of cookies with nuts for those who may have an allergy. The lady that gave me the arrangement was very sweet and you could tell a lot of love went into making this on their end. The cast members at the Disney Store were teary-eyed with the surprise and said the cookies tasted wonderful. So glad I searched through social media and found Cookies By Design, as I will definitely be using them again for future celebrations/gifts. read more

Cookies By Design - World of Thanks Boutray (for Disney Store St. Louis Premium Outlets) - Bakeries Near Me - St. Louis, Missouri

I ordered a cookie birthday gift for my grandson. It was hand delivered on time and my son said the cookies were delicious. One of the employees even called me once the cookies were delivered to let me know they arrived. read more

Amazing great customer service. My order was delayed and they where able to print edible toppers for me in 30 minutes. Forever grateful. Thank you read more

Cookies By Design - Edible 2in toppers for cupcakes - Bakeries Near Me - St. Louis, Missouri

Terrible service from Cookies by Design in Creve Coeur, MO. They dropped the ball on my order and it wasn't until I called that they realized the error. When I called they couldn't initially even find the order. read more

Needed something different for the husband's birthday and, knowing how much he loves cookie cakes, I stumbled onto Cookies by Design during a google search. I cannot express how GREAT these folks are to work with. Special request on cake decorating? No problem! Got a very specific window for delivery? They got you covered! These guys rock!! read more

I love this place! Super cute designs, excellent quality & very friendly staff. Delivery was right on time & they sure made this girls day!

This shop actually looks a bit dead from the outside. I don't ever see anyone coming or going. So I was a bit curious to see what they offered and how there cookies tasted. So I stopped in today. Supposedly they are known for their "cookie bouquets". Although I think that can be greatly disputed. I walked in and saw the bouquets displayed throughout the little store. They also sell an assortment of cookies for $1.20 but today the special was half off on gourmet cookies. So when I ordered a chocolate chip cookie and candy bar cookie the total came to 1.20. Thats not bad. However, when I got home and tasted the cookies I kind of understood why they had a 2 for 1 special. The cookies are kind of nasty. I was so hopeful that this could be the bakery I had dreamed of. Close by, nice prices, great tasting cookies. It's not. I don't think i'll be returning. The customer service was sketcy too. She just didn't have any excitement about the cookies. She was a bit dry to say the least. read more

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The cookies are delicious tasting and beautifully decorated (not common to get both in one product). I have used them for years for all types of occasions in many locations and they are excellent every time. read more

I ordered a Valentine's day cookie arrangement for my boyfriend who is in St. Louis for work this week. Not only did the arrangement get there early in the morning, the delivery driver called me personally to let me know the arrangement was delivered. He let me know the exact time, and the person he left the arrangement with. The customer service with this store was excellent and I would order from them again. read more

We ordered a cookie bouquet for one of our children's ministers that was leaving. Not only did it look spectacular but it tasted fabulous. They hand-delivered it too. I would recommend them in a heartbeat. read more

Great Customer Service! The cookies were very beautiful! I didn't have a chance to taste them because i sent them as a gift so i don't know about that part read more

We received a cookie gift basket and they are absolutely delicious!

I stopped in yesterday to get some sugar cookies from the case plus one decorated cookie. Needless to say, when I got to my car and tasted the cookies, they were stale. Really stale. This is precisely why I would never spend the high price to send their cookies baskets to anyone. read more

The arrangement was wonderful and the service was exemplary!! I'd recommend this location without any reservations.

I really appreciate that Cookies by Design was able to accommodate a same-day delivery request, and called me personally to let me know my order had been delivered. My boyfriend was unexpectedly stuck in St. Louis the day of his birthday (we live in Minnesota), and Cookies by Design made it possible for me to still give him something special to celebrate. He said the cookie cake tasted great too! read more

Beautiful and brightly colored cookies thatvyaste great. Will definitely make more cookie bouquet orders in the future.

I don't know why there are bad reviews on yelp and all 5 stars on Google This company is absolutely awesome. Called for a cookie order for my daughter in St. louis Not only did they give me tons of options , they custom made the arrangement for me . I called at 10 in the morning and they delivered the cookies 15 miles away by 2 PM the same day. . They called me the minute they were delivered so it was no surprise when my daughter called to say how great the arrangement was 10 stars !!!! read more

Most outrageously priced cookies in the world. Ordered a cookie arrangement with 7 that's right seven cookies. 62 dollars with tax. That's almost 10 dollars a cookie. Are you kidding me!! And to top it off they wanted 16 dollars to deliver them. What a huge rip off. Next time I'll send roses. Even a dozen would be cheaper in the long run , even at Valentines Day !!!! read more

I ordered a cookie basket for our children and grandchildren in St Louis. The cookies were delivered the next day and were a huge hit with my grandsons. I will order from here again. Also, I received a nice confirmation phone call from someone at Cookies by Design letting me know the cookies were delivered. Nice customer service!! read more

Ordered New Year's cookies for my Mom. They were delivered exactly as outlined, looked beautiful and most importantly, tasted great. They made my Mom's day! read more

I bought a Cookies by Design cookie bouquet for my mother's birthday, and was nothing but pleased with the product and service. I was able to place my order easily online. Additionally, I very much appreciated the option of same-day delivery as I ordered the bouquet the night before I needed it delivered. On the day of delivery, the courier was nice enough to leave me a voicemail letting me know that my package had been delivered, an extra step which I greatly appreciated. My mother absolutely loved the gift! If you're looking for a unique gift and great customer service, look no further! read more

Great selection of cookies. They took care of our order and were able to deliver quickly. Our family LOVED the cookies and the presentation. Would definitely use again. read more

They were a pleasure to deal with and were wonderful in suggesting what to get. This is the second time I have used them to deliver cookies. I call from the Philadelphia area and they deliver on time in Webster Groves exactly when they say they will. In addition, the delivery person called my home to tell me that the cookies were delivered. LOVE their service and their products. read more

I received a cookie arrangement from a relative who lives out of state as a Christmas present and it was absolutely beautiful. However, it was the most disgusting cookie I have ever ate and I am sure it wasn't cheap. The cookies tasted like paper. I am quite sure they aren't homemade everyday. The idea is great for a gift and they look pretty but the quality of taste was very disappointing ..do not recommend at all!! read more

Great looking and great tasting Christmas cookies. My daughter got one as a favor at her class party. It was huge! We split it between the whole family the next day and it was delicious. We were expecting the typical, pre-packaged iced cookies that are hard and crumbly. This one was soft, and so so good. Not too much icing, which we all enjoyed. Will definitely be back for more. read more

The cookie bouquet I got was awesome!! The decorated cookies were beautiful and perfect!! The lady that waited on me was so very nice and helpful!! I even added cookies to the order and she was happy to help and re arranged them for me. If u need a unique and creative gift Cookies by Design is the place to go. Not only r they beautiful but delicious!! I went to the one on Olive in St louis -Excellent customer service!! Thank you to the owners and the employees that work there. read more

I am in Connecticut, and my husband has to travel back and forth to St. Louis for work. I usually send him Edible Arrangements, but their prices have been ridiculous (almost $100 for a small basket and a balloon?!) and he is only in town for a few days. I had been looking for something for DAYS since he was out of town on his birthday -and a quick Google search brought me to the Cookies by Design website. Same-Day delivery caught my eye - I was able to place the order and have it delivered within hours, all from the comfort of my office. Imagine his surprise when he returned to his hotel room from his meeting. The customer service was great. The handwritten note was a great touch. The balloon was cute. AND the delivery driver called me to tell me exactly where it was delivered, at what time, and thanked me for my business. What a pleasant experience all the way around. The cookie cake said it fed 3-4 people, but it'll likely feed more. The design was cute, too! Definitely recommend them! Thank you for helping make his day a little sweeter! read more

I have used this location twice and have been pleased both times. The cookie basket was delivered on date requested, the cookies were fresh and tasty, and I appreciate receiving the notification that it was delivered. World class quality product and customer service!! read more

QUICK and RELIABLE!! I requested a same day delivery and the service was very personalized. I appreciated receiving the confirmation call from Cookies by Design St Louis that my delivery had been made. read more