I went to Cookiez by Sara in the afternoon since I was craving a sweet treat. This place is located in a plaza. Plenty of parking in the area. When we walked in, the interior was very cute with the pink walls. There's a kiosk where we can order. I wish there were more ice cream flavors. There were just vanilla, strawberry, chocolate, and the seasonal flavor which was like toffee and espresso. The seasonal flavor was really good and creamy, and it made me feel a bit more awake during my afternoon slump. I got the white macadamia nut cookie which came out warm, soft, and chewy. We didn't really interact with the worker, but the sweet treat was amazing. I would definitely come back during the work week for another cookie and ice cream sweet treat! read more

Cookiez By Sara - Hot cookie with seasonal ice cream - Bakeries Near Me - Foster City, California

There is plenty of parking in the plaza. The place is small but has some seating. The workers can be alot more friendlier and welcoming instead of just staring at us when we walked in. The cookies were on the more expensive side. I appreciated how they warmed the cookies beforehand but surprisingly I would have liked it if it was more warm especially when I ate them right when I got them. The cookies were still enjoyable. My favorite ones were the Dubai triple chocolate and cookies & cream. read more

Cookiez By Sara - Dubai Triple Chocolate Cookie, Circus Animal Cookie, White Macadamia Nut Cookie, S'mores Cookie, TCHO Dark Chocolate Cookie, Cookies n Cream - Bakeries Near Me - Foster City, California

i asked the lady working there a simple question and was met with so much attitude. she was also rude to another coworker who went last week. and so i come here .. and see that this has been going on for a very long time. the store manager keeps apologizing but obviously nothing has been done. stop apologizing man. do something about it 2 stars because the cookies are actually really good read more

The cookies were good, but not particularly memorable (I'd rate them around 3.5/5). What really brings my overall experience down to 2/5 was my interaction with the owner (I think). I found her demeanor unnecessarily rude and dismissive. I'm not expecting exceptional service or special treatment, just a respectful interaction. Unfortunately, that wasn't my experience, and it left a negative impression that overshadowed the cookies themselves. read more

My friends wanted a quick sweet treat to wrap up the end of the week so we came here. The cookie was warm and delicious! I gave it 4 stars because it is a bit sweeter than I would've liked, but I do tend to like less sugary sweets in general. The texture of the cookie was delightful! I like the crispness but chewiness in a cookie. I really enjoyed the cookie. I'm going to come back to try the smores one next time! Service was quick and easy. You just order from a kiosk and in seconds you'll have your cookie! There is seating inside and outside the store. It's also near the lagoons so you can get a nice view too! read more

Cookiez By Sara - Cookies and Cream cookie - Bakeries Near Me - Foster City, California

Came in for a sweet tooth fix, and specifically the s'mores cookies. They were delicious!!!! They happen to just come out too, so they were still warm and the chocolate was melty but not overly melted which was perfect!! I also got a cookies & cream and a circus cookie one. The cookies & cream was good, but my favorite was definitely the s'mores one. I really like the slab of graham cracker cookie on the bottom, wish there was a bigger dollop of marshmallow but still a great treat. There's a rewards program, so that's good. Always nice when a business offers something for being a frequently paying / visiting customer. It's a little place but a couple indoor seats. Tucked in the corner or the plaza where luckys & Chevy's use to be. They have a couple ice cream flavors and beverages as well. I will definitely be going back soon for a sweets fix. read more

Cookiez By Sara - S'mores Cookie - fresh out oven and still warm - Bakeries Near Me - Foster City, California

UPDATE: DAMAGE CONTROL?! 1. Did you not read my review? Nothing but constructive criticism based on the experience I HAD at your establishment of SARA's bad attitude and creating a very unwelcoming environment which in turn reviewing MY non-positive experience that goes against YOUR Brand Ethos on creating a positive experience. That there's opportunity on your end to RE-TRAIN staff on Customer Service. 2. PATTERN OF BAD ATTITUDE/BEHAVIOR is constructive feedback. Just from reading many other reviews from paying patrons, it is clear that there's a pattern of bad attitude on your ends it's not a one off. 3. No assumptions here just stating FACTS. Editing out YOUR nasty, unprofessional, immature rebuttals to customers' complaints here doesn't change the fact that you've made them. RECEIPTS (attached here) of each of your vial comments to paying customers. There's a RESPECTFUL WAY TO TREAT YOUR PATRONS. And, to add insult upon injury how to respond to dissatisfied customers. This ain't it. read more

Delicious cookies! I had the biscotti white chocolate (9/10), chocolate chip (8/10), and the peanut butter (8/10). I ordered through door dash and the cookies were still warm. Little expensive but worth the price. read more

Yeah, there's Crumbl or Insomnia. And I still remember when Mrs. Field's reigned supreme. There was also Famous Amos - those were alright. And don't get me wrong there's a couple local cookie places (that deserve their own review if I haven't already written one) that are good but these cookies by Sara . . . without a doubt, are a real game changer. First of all, love the service. As I'm placing my order at the kiosk, someone from the back tells me, we only have one cookies and cream left. So I had to order it, right? I normally wouldn't (cookies and cream isn't usually my first choice) but I'm sure glad I did. The ambiance is a no-nonsense, order your food, and get going kinda spot - totally works for me. But these cookiez are it. Crispy. Buttery. Chewy. Flavors are superb. Quality ingredients. Not absurdly large but not too small either. Just the right amount of cookie where you savoring and simultaneously regretting that it's the last bite. Worth driving out to the middle of Foster City. Get at least 6. 12 if you trust yours truly. read more

Cookiez By Sara is always a nice treat! It's one of our top go-tos when we buy treats for our small office. I would take these pink boxes over any big chain cookie pink boxes any day! (Not only cause I'd rather support small, but because they really do taste 10x better and more consistent). read more

Cookiez By Sara - Sorry I shoulda taken a better pic, but lots of options to choose from here! - Bakeries Near Me - Foster City, California

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Just ate their TCHO dark chocolate cookie and it is excellent! Good blend of sweet and salty. Just happened to walk by this place and gave it a try. One of the better cookies I've eaten. Slow day here due to the weather. Service is good and friendly. Prices are a bit high but it seems normal nowadays for cookies. I'll be back! read more

Cookiez By Sara - Bakeries Near Me - Foster City, California

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Cookies by Sara is in the shopping center across from Osaka marketplace. There is plenty of parking in this shopping center. Service is friendly as they greet you from the kitchen area when you walk in. You order at the kiosk. There is a visual of cookies in the case by the kiosk. There is also a menu of various beverages and ice cream that you can order with your cookie(s). The cookies we ordered came out warm and boxed. We ordered the chocolate varieties. All were still quite sweet but really good paired with a nut milk, especially since the cookies were warm. It's a cute cookie cafe when you want a snack or dessert. read more

Cookiez By Sara - Storefront - Bakeries Near Me - Foster City, California

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I've been here maybe 1 or 2 times before and I do like crispy cookies but this last visit was specifically for the dubai chocolate cookie and this was perfection! Shop was busy on a Sunday afternoon with the post lunch rush coming in. I was able to order my cookie and have it in had within a few minutes. Granted this is an expensive cookie but I can justify it as a treat once in a while. I hope Sara makes this permanent or keeps it until the end of the year because I want everyone to try this. I'm doing a series on dubai chocolate foods and this has been my favorite so far! read more

Cookiez By Sara - ig: @jlr.eats - Bakeries Near Me - Foster City, California

I'm not usually a big fan of cookies, but I suddenly had a sweet tooth and decided to treat myself. I happened to be near Cookiez by Sara and figured I'd give it a try. I ordered the white chocolate macadamia, cookies & cream, animal cracker, and oatmeal raisin. My absolute favorite was the cookies & cream!! It wasn't too sweet, had the perfect crust all around and a soft chewy center. I'll definitely be back whenever I'm in the area!! read more

Cookiez By Sara - Bakeries Near Me - Foster City, California

I kept driving by this spot and wanted to try it. The stars aligned the day I was getting my nails done. I asked my nail tech what kind of cookie she wanted--she chose the Dubai cookie (side note: the most I've ever paid for a cookie--$10!). She loved it. I got the s'mores, which was divine. If you're in the area, make sure to stop by. It's located inside a shopping center, tucked away in a small corner. They also sell Mitchell's Ice Cream! read more

Cookiez By Sara - Bakeries Near Me - Foster City, California

I love the size of the cookies they are always nice and warm. I go every other week for a sweet treat!

I'm not a cookie eater, but this cookie place is local to me, so here I am. Their cookies are generally warmed and chewy, and you have the option of ordering with a person or on a tablet inside. They also offer delivery. They are pretty tasty cookies, though some flavors are overly sweet (usually the seasonal ones; red velvet was too sweet with a mushier texture so I couldn't eat it). The ingredients taste pretty premium, so I think these cookies are above average. I'm pleasantly surprised by the s'mores flavor, as the chocolate and marshmallow are melted with the cookie! They typically have several standard flavors in addition to a couple rotating seasonal. Sara also offers ice cream, coffee, and tea. For some reason I've always been served by a couple mean ladies who seem short and rather reluctant to answer questions. Whenever their male employee is at the counter, he's been very friendly and helpful. I recently had the pleasure of trying Sara's Dubai chocolate chip cookie, and I really liked it! It was the most beautiful cookie I'd ever seen. It was a mountain of a cookie with milk chocolate and pistachio drizzles, a ton of crushed pistachio pieces, edible gold glitter, and it was stuffed with delicious buttery kataifi and pistachio creme. It's a recent addition here for a limited time, and their quantity is also limited per day. I would typically expect this to be too sweet, but it's definitely well balanced in that aspect, with the semi-sweet chocolate chips and an expert calculation of ingredients. I'm giving them an extra star simply for their rendition of this trend. The Dubai chocolate chip was worth it, though the other flavors are a bit more expensive than what a cookie should be. read more

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BEST cookies on the Peninsula -- honestly, maybe the whole Bay Area! I've been here a handful of times, and every visit makes me fall in love more. Today felt extra adorable because I saw two teenage boys working -- whether they're relatives of the owner or not, I love seeing young adults being part of our working community! My go-to is the s'mores cookie, but just a heads up: if you come later in the day it's usually sold out (it's that good!). It's not overly sweet -- just the perfect balance. Tonight I tried the circus Animal Cookie (so cute) and the Dubai Chocolate cookie. Call me crazy, but I actually prefer their cookies cold -- the chocolate firms up a little and the texture gets even chewier. Heaven. What I love most is the flavor profiles: rich, balanced, and never overpowering like some cough "Crumbl/Insomnia" shops. They also offer a nice range of drinks -- milk, juices, water, even caffeine options. They serve ice cream too, which is a fun touch, but if you're already full from eating nearby, maybe stick to just a cookie so you don't end up like me... overdoing it with ice cream after dinner (It was delicious though -- just heavy after a meal!) I'll always come back here. I leave as a happy camper every time! Yes, the cookies are on the pricey side, but you can taste the quality and appreciate the craftsmanship. I'm not mad at it at all. read more

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What a mega disappointment. Every time I'm in the Bay I try to plan a trip out to Foster City specifically for these cookies. Before driving over, I called to confirm they had chocolate chip cookies in stock. The person on the phone said they did, so I headed over right away. When I arrived, they were completely sold out. I called the number back to make sure I had contacted the right location and mentioned that I had come from pretty far based on the information I was given. Instead of any sort of apology or understanding, the person I spoke with was incredibly rude and dismissive in her tone. Mistakes happen and things sell out -- that's understandable. But the way this was handled and the attitude I received were really disappointing. I used to go out of my way to stop here whenever I was in the Bay, but after this experience I definitely won't be making the trip again. No need to support a business that treats customers like UPDATING my review after seeing the business manager's response which unfortunately confirmed the level of professionalism here. Its like a child runs this business. Calling ahead to confirm inventory before driving over is "stuck in the 90s"? Interesting take. Most businesses would call that... customer service. Calling a business to confirm availability before driving over is a completely normal thing customers do especially for people visiting from out of town who may not even know that advance online ordering is an option. That's exactly why I called before making the trip. When a customer goes out of their way to visit/support your business and is met with that kind of attitude instead of basic courtesy, it leaves a pretty poor impression. read more

Cookiez By Sara - Apparently calling ahead to confirm inventory is "stuck in the 90s." Most businesses call that customer service. - Bakeries Near Me - Foster City, California

This is one my favorite cookies place in the peninsula. Their cookies are to die for . My favorites are macadamia nuts, marshmallows and they recently also introduced' Dubai chocolate' flavor which was a ... love their cute little pink packaging box read more

Cookiez By Sara - Marshmallows - Bakeries Near Me - Foster City, California

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I wanted something sweet after our meal and this place was the closest. You can order at the kiosk or with the friendliest cashier. They have several different flavors and they all look amazing! The toppings on each cookie is so inviting. We opted in for 6: cookies and cream, smores, white macadamia, and chocolate chip. They also offer decaf coffee and ask how sweet I wanted it! The cookies were soft and buttery! So yummy even the next couple of days. The wife/husband duo have positive energy and are super friendly. I love that they offer catering and even mini cookies, if needed. Flavors were distinct in each cookie. Definitely would come back and/or order their cookies for an event! read more

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I work at an A+ Japanese Auto Repair and a customer blessed us with a delivery of these delicious cookies!!!!! Usually I'm a boring chocolate chip kind of gal but the Oreo cookie KILLS! I was told that the smores is twice as good but was gone by the time I got word. Don't get me wrong the chocolate chip is to die for as well. Once I walked into the shop and announced cookiez by Sara were here I was almost trampled by technicians whom have already tried these delicious pieces of heaven. I called to compliment the employees over at Cookiez by Sara and I spoke with the nicest guy named Mike! He was so informative and professional. Don't sleep on these cookies, you'll always be skinny in your dreams. read more

This is review is strictly for the Dubai chocolate cookie. Very excited to try the cookie however it was hard & crispy and the center wasn't gooey and soft like I had anticipated it. When I think of a cookie, I imagine a soft, chewy thick cookie & this wasn't it. For a $10 cookie I'd say try it if you'd like however, I was extremely disappointed in it. It was more of a thin crispy cookie with a middle pistachio kataifu filling that was dry. B+ for effort but not worth $10 sorry! read more

Cookiez By Sara - Dry filling - Bakeries Near Me - Foster City, California

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Small local owned shop with excellent products, attentive service and a friendly on site owner. Without a doubt these are best, most flavorful, filling, and freshest cookies we have ever had. A Foster City gem, we always order a few more for later. read more

Nothing better than fresh baked cookies. I was lucky that a batch was just coming out of the oven and as tempted as I was, I did let them rest another minute (and it was worth it). Only got the chocolate chip this time, to get a baseline, but will be back to try the others. read more

Cookiez By Sara - Classic Chocolate Chip fresh from the oven - Bakeries Near Me - Foster City, California

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All of the cookies are delicious flavors and I love that they warm them out so they melt in your mouth when you get them My favorite is the Oreo cookies and cream and white chocolate Mac - classic you can't go wrong! read more

Cookiez By Sara - Bakeries Near Me - Foster City, California

They're yummy! My son wanted a cookie and we stumbled across this little cookie shop. The guy who helped us was really nice. This is our first time here and we had a great experience! My son gobbled up the cookie. read more

Cookiez By Sara - Chocolate Chip & Cookiez N' Cream - Bakeries Near Me - Foster City, California

After seeing Grub with Mike post this place on his IG a couple times I decided to come try this spot along with his favorite flavor... the s'mores cookie. I also got oatmeal, Oreo, snickerdoodle and chocolate chip. It's a cute small shop with a nice outdoor view off to the side. (You'll see sitting outdoor tables with a view of the water). The cookies were hot and all smelled soooo good. I love love love that the cookies are not overly sweet. They have the perfect amount of toppings and sweetness. All the flavors are GOOD AF and you can't go wrong with any of them but my top 3 cookies are s'mores, snickerdoodles and Oreo. I will definitely be back to get more! See pics for reference. read more

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What's not to love about this place?! The cookies aren't overly sweet, the drinks are good, the store itself is decorated nicely, the staff is friendly, and parking is easy! I can't wait to come back and try more flavors! read more

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First time trying this place and it did not disappoint! I ordered 4 cookies: circus animal, s'mores, cookies & cream, and chocolate chip. I also got an iced latte. The coffee was delicious i was surprised! The cookies were also very good! Yes they are $3-4.50 each, but you can tell these were made with love and quality ingredients. Cookiez by Sara is wayyyyyy better than Crumbl!! I will be returning in the future to try more items. Friendly staff as well. read more

Cookiez By Sara - Bakeries Near Me - Foster City, California

Cute place. Cookies were tasty. A bit pricy for cookies (about $3.50 per cookie) but a nice treat every now and then. Attendants are friendly. read more

Recommended this place to so many family members but we went and this lady working was so rude to my family members and I! Wont be back here. read more

I was greeted kindly, cookies were soft warm and fresh. Lots of flavors. Places is awesome

These are absolutely thee best cookies !!!! You can't go wrong with any flavor. The quality is amazing. Just the right amount of crispy & soft goodness in every bite. Consistency and texture make the difference. The service by EVELYN is outstanding. I had a gift card /debt card that can be tricky to redeem. It took a few times to get it right but EVELYN was committed to figure it out. I came back another time and she was working. Had to teach DAVID how these darn things work. Great team effort and customer satisfaction. I wanted the other Sara to know she's hired great people. Please acknowledge their hard work ethic while you're away. I will be a forever customer not only because of the quality cookies but for the quality customer service experience I've had here. Thank you for being a business here in Foster City. read more

Cookiez By Sara - Two Chocolate Chip, two Snickerdoodle and two Nutella peanut butter cookies! YUM YUM for the TUM TUM - Bakeries Near Me - Foster City, California

what an unpleasant lady. geez..not coming back here. i saw a sign sold out open at 4pm. she opened the doors and i asked if she's still sold out and she said well im opening the doors..what kind of answer is that? sorry for asking i guess. i still bought cookies but she was so cold..we were the only people there at the time and she made me seem like an inconvenience. i can say these cookies are baked without love. read more

I've placed multiple orders to be shipped to friends and family and each time, Cookiez by Sara has shipped promptly. Great cookies and reliable service make this place a winner for sending someone a special gift. read more

Always amazingly fresh cookies house made regularly throughout the day. Lots of choices from the traditional to the creative. Delicious.

Worst customer service I've experienced. The packaging was poor, and on top of that the cookies were extremely salty, overpriced, and so bad they ended up being tossed in the garbage. This was a complete waste of money, and I will never be going again. After submitting my review, I received a message saying my order couldn't be located, even though the charge is clearly posted on my account. That response only added to the poor experience. Very unprofessional. read more

Best freshly made cookie in the bay area. The cookies are made fresh daily. I wanted a special mix of cookies so I preordered on the website. Many times I have walked in and purchased. Service is friendly , I was greeted as I walked in the shop, just as they do at the major coffee chain. Owner is the baker and front service most days. I have compassion for her, long days can be trying. No long conversation needed , I am buying cookies. The shop is very clean , bright colors decorate the shop. The mural on the back wall is just the perfect touch for the business. This business is a definite GO TO! ORDER AHEAD if you need a certain cookie! However, ALL the cookies are tasty. Keep doing what Your doing guys! Much success to this business!! read more

Cute little shop that serves one of the best cookies in the area. Not too crazy, simple flavors. S'mores is one of my favorites along with Dubai. Although the Dubai price is not my favorite. Cookies are pretty big. They also serve Mitchell's ice cream. Staff could be a little more pleasant. Plenty of parking since it's in a shopping center. read more