McMurray was able to repair our AC unit same-day when it broke on a hot day. He explained the…read moreproblem, what he did to fix it, and made recommendations for future changes to make our system more efficient. He also brought treats for our cat!

Maaaannnn these cats came through in a pinch. My air went out yesterday and I was scrambling to get…read morea tech from other places. Everybody else kept talking about they cant get to me to next week. In thos heat? Are you serious? McMurray came right through. They got my system up and running. I may need to do some.additional stuff but atleast im not sitting in 90 degree plus house. Thanks a lot. And ill hit yall in the future.

Tony was right on time, very personable, and handled the mysterious issue with my HVAC system…read moreprofessionally and promptly, making sure to point out the issue for my edification in case it ever arises again. He also took the time to follow up and make sure everything was still working well, which was so nice. The appointment was easy to set up online and they had convenient availability, which I really appreciated in the peak of summer!

I don't write many negative reviews, but I feel obligated to share this, I do not trust this…read morecompany. Logan's Mechanical misdiagnosed my 2022 furnace, claiming the gas valve was defective when the real issue was corroded gas burners. They quoted $500 for a valve that retails around $200, and a total of $1,500 for the replacement which is extremely expensive based on standard pricing. They also failed to check whether the unit was still under warranty. If I had approved the repair, the actual problem would have remained and I would have paid $1,500 for nothing. I tried to resolve this directly, but the supervisor said he would call "when he has time." It has now been about a week with no follow-up, only contact from assistants. I recommend getting a second opinion before approving any major repairs here.

I read the reviews and saw the pics and was feeling good vibes regarding this company. Let me start…read moreby saying that I was so excited when Earl informed me that I could receive same day service. I sent pictures, discussed the process, pricing, and even what to expect and how others prepare once the water was turned off. The men arrived on time, they were greeted and then proceeded to tackle the four hour project. After removing my system, I was presented with price gouging ...$350!! I was informed that the pipes would have to be replaced because my system was corroded! During this conversation, I noticed that the *meter was still in place!! Earl informed me that the *meter would be removed and reinstalled in order to get to the water heater out of the space; I was remembering that it wasn't removed with the prior installation. After sending multiple pictures, giving the year that my home was built, and believing I was dealing with exceptional professionals, I was not expecting any surprises. After being presented with an unexpected fee, I called Earl and he didn't take responsibility for not informing me that there could be a chance that the condition of my pipes could be an issue ... at this point I'm remembering to breath and just asking Jesus to take the wheel!! "Supply and install new manufacture required expansion tank and relief valve vent tube" was included in the initial proposal. Looking at the before and after pics, the condition of my pipes was not an oversight! Please be careful and request an itemized statement with the proposal b/c Earl informed me that b.c the *meter was not removed, I received a credit and only owed an additional $100 ...what a shame. Thank you to the men who did the work and left my home spotless!! Blessings.

I am Jenny Du. I posted a plumbing service request and received a call from your company. You…read morearranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions.

This is a 6months update... since our December install... I had questions about the IRS Energy…read morecredit & Brandon was right there with answers. For whatever reason(power surge? lightning? etc?) an outside safety fuse blew & Brandon came (after hours) & did a few checks & got us A/C in minutes. When you want a company who cares & knows HVAC trouble solving... then R&R is who you want. Thank you again! Pappy D

They are well priced and honest and were referred by a co-worker. Great recommendation will always…read morerefer them.

As Murphy's Law would have it, my air conditioning unit konked during the hottest days thus far…read morethis season. I got busy calling multiple companies for an estimate. Based on a friends recommendation, I contacted Air Pyramid. The owner himself came out the very next day. He confirmed that the system needed replacement ‍. He was patient, informative and most importantly ON TIME! He provided options and comparisons on the different systems available, to include pricing and his strongest recommendation. Once I decided to work with Pyramid, I called him with my unit selection and a deposit. We agreed that he'd come out and install the outside unit and then the inside portion on the following day when i could take leave to be home. Get this..when I called the morning of the outside install to confirm his arrival time, he informed me that he'd already completed the install. it was 9am! The inside install was in my attic crawl space . It was 95 degrees outside and no air in my house. Mr. Cartledge went to work. My unit was 26 years old and the last install provided some unexpected removal challenges. He didn't charge me anything additional and maintained his same pleasant and professional stance the entire time sweat poured from his face. I could barely stay in the house, and can't imagine getting in that work space. To say that I recommend this company is an understatement!!! I'd invest my hard earned money if I could. The workmanship is excellent, the price was excellent, the customer service unparalleled. oh and he called me the next day to make sure everything was ok.

Extremely professional, friendly, and affordable. The company quotes "We are there when you need…read moreus". This quote is definitely accurate. I called, received immediate service, and the technician followed up and successfully fixed my heating unit. Thank you for your service and look forward to doing business with you in the future.

I had an extremely disappointing experience with Holy Spirit Heating & Cooling. The service ticket…read moreclearly stated that the motor housing unit on my A/C needed to be replaced--not the motor itself. However, when Mr. Alonzo arrived, he quickly "eyeballed" the unit and incorrectly concluded that the motor was not the right one for the system. Both I and the property maintenance supervisor explained that the motor was, in fact, the correct part, and that the actual issue was with the motor casing, not the motor itself. Despite this, Mr. Alonzo insisted he was correct and refused to acknowledge the actual problem, even after the supervisor walked him through the situation for clarity. Worse, Mr. Alonzo submitted an inaccurate report to the warranty company, which delayed repairs and created unnecessary confusion. Buyer beware--this company provided poor service and false information. There are far more knowledgeable and efficient HVAC companies in the DMV area. I strongly recommend looking elsewhere for reliable service.

If I could give this company zero stars I would. I was provided them through my home warranty…read morecompany for an issue with my air conditioning not running properly. The technician that came out to answer the service request was extremely unprofessional. Instead of diagnosing the issue and communicating with me or the home warranty company, he proceeded to work on the unit and then hand me a bill for disconnecting the 'PEK extender', which I did not ask him to do. At the time, I didn't know what this part was so I decided to call my home warranty company to let them know what was going on and see if it was a covered part and that's when things took a turn for the worse. He became hostile and implied that I was just trying to get out of paying the bill, nearly doubled the price that he just quoted me for his labor and threatened to disassemble the whole AC unit. I tried to remain calm and courteous throughout the transaction but it didn't matter. `His attitude and tone were poor and his demeanor was cold and uncaring. I wasn't sure what to do, I ended up just paying him so that he would leave. To make matters worse, the piece that he disconnected is crucial for supplying heat to the unit :(. So now I have to address an issue with the heating that I didn't have prior to this incident. If you want to avoid a nightmare in the future, please DO NOT USE THIS COMPANY.

Quick and honest. Two other companies provided their assessment (to buy a new system), and left me…read morewithout a/c for a week. Hopkins had my a/c running perfectly in 20 minutes.

Great customer service. Were able to see my AC unit same day I called. Showed me what was wrong and…read morefixed the part. Thank you!