Used to go here quite frequently, I'd get the two pieces of chicken on the biscuits covered in gravy. Then they started just using one piece cut in half, which was ok. Then, the price went up and I started frequenting Cool Moose less. About a week ago, after months of abstaining, I finally decided to go back. The manager checked my bag before I walked out and sent me on my way. Not only was it missing my cheese grits and home fries, but the sausage egg and cheese that I ordered was instead bacon. Driest, most bland breakfast sandwich, and at a price of $7, quite laughable. I called to express my complaints and the manager said she'd refund the incorrect items back to my card. It's been a week and still no refund. Shame that this was my last time at cool moose, as the biscuits and gravy (however overpriced) were always pretty solid. read more

I know I should try new places, but some places are just too good not to come back to. It was a cool moose breakfast kind of day. A bit of a wait, but it was because they were leaving space. The hostess Michelle was so gracious and friendly the 15-20 minutes were nothing. We helped ourselves to delicious cool moose coffee and were soon seated. Our server was Laurie - a gem. Nice friendly courteous and knowledgeable. I had southern duo - crispy fried chicken on biscuits covered in lovely sausage gravy, it was 2 for one mimosa (so, of course) and they make a really tasty wine based Bloody Mary. A great breakfast at a great place read more

Cool Moose Cafe - Southern duo. Fried chicken and biscuits with sausage gravy - Breakfast & Brunch Near Me - Jacksonville, Florida

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Really good breakfast place!! Went here on Easter Sunday because it was one of the only restaurants open. Because it was our first visit the server gave a complimentary muffin. Everything was really good. Ordered the pancakes, french toast, and breakfast burrito but this was more than enough food for two people. Huge portion sizes and we definitely had leftovers. The breakfast burrito was good and pancakes were fluffy. Would definitely go again! read more

Service: 2.5/5 Unfortunately, I have to give a low score for this because our service was disappointing. When our food came out, they gave me the wrong dish and had to switch it out with the table behind us because our orders got mixed up. The types of toast we asked for with our meal were incorrect and they did not give the correct side dish for one of my friend's orders either. It was busy but having 4 mistakes for our table was too much. Price: 3.5/5 average price for breakfast. Food: 2.5/5 I ordered the homemade hash which sounds amazing in the description. It was supposed to have potatoes, sweet potatoes, brussel sprouts, butternut squash, onion, garlic, beef brisket, and cheese with a side of toast. All of the vegetables were soggy. I honestly expected it to come out in a skillet so that the potatoes at least would be crisp but that definitely wasn't the case. The other two people ordered the cool moose breakfast which comes with everything. Cheese grits were good, ask for those. The other person ordered the steak omelette which was a special. The steak was so over cooked. read more

Cool Moose Cafe - Irish hash - Breakfast & Brunch Near Me - Jacksonville, Florida

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I'm not sure how we didn't know about this place before, but tried it for the first time this morning and we will for sure be back! Every employee we encountered was so pleasant and welcoming; the best service we have received in a while. Notable mentions: the Irish hash and the morning glory muffin. read more

Cool Moose Cafe - Irish Hash - Breakfast & Brunch Near Me - Jacksonville, Florida

The food was so delicious, atmosphere was really relaxing. Service was exceptional. The fresh coffee bar was a nice treat

Food is good, grits are flavorful! Hostesses / Servers are very polite and helpful. If you have a mobile phone, scan the menu at your table, and place your order from the app. I needed a little help - it was an Apple Pay issue. (Needed to type my full first and last name to place the order.) I asked for the "special", since I've never been here before. They made me feel welcome and appreciated! read more

What an amazing place! The two omlets were an eclectic blend of flavors that most would normally not even agree to put together. The awesomeness of how those ingredients made two of the most tasteful dishes is ingenious. The amount of food is sufficient for even the famished at heart. Don't get the French toast or you'll need a bed when you are finished.....talk about so good it puts you to sleep...The service is family style since the owner treats you like family! Will definitely visit every time! read more

This is our second time giving cool moose a try. Our first go wasn't terrible- the waitress was actually pretty great. But today's visit definitely changed our mind. Our waitress passed us multiple times and it was as if we weren't there. She didn't check on us once. We stood and waited at the register to pay for a good five minutes until someone asked if we had been helped. When she handed us the receipt she said absolutely nothing and walked away. Very rude and strange energy... pretty disappointed because we wanted to like this place :/ read more

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Ordered breakfast to go. Great customer service on the phone when I called to place my order(I think her name was Kelly). I ordered a create your own omelette for my husband. Came with grits & toast. My order was ready by the time got there. It was busy on the inside. The staff I saw had on face mask. The omelette looked delicious and my husband enjoyed it. read more

Best Breakfast sandwiches in town!!! Their croissants are to die for and they are the only restaurant that sells breakfast sandwiches on croissants! Inexpensive & delicious! Their special board highlighted their seasonal pumpkin pecan pancakes and boy were they everything! It was like fall wrapped into a pancake! This will always be a top breakfast spot of mine! read more

New to the area and glad we found our go to neighborhood breakfast spot. Good vibes, good variety of food, and enjoyed everything we ordered. The service is also excellent. Coffee bar is a nice touch! read more

I adore this place!! I've dined here once and will be back the next time I visit JAX. Breakfast foods are my favorites and they're pancakes were yummy. The pumpkin pancake with pecans gave me the warm and fuzzies of the autumnal season. The cakes had a nice crispy edge with a fluffy center. Plenty of pecans were within the batter. I also ordered turkey sausage patties and cheesy scrambled eggs...I ate everything! Cool Moose has a bottomless coffee bar with rotating unique flavors. I tried blueberry and caramel pecan both were pretty good. The pecan flavor was very popular. Lastly, our server Tina was awesome. She was warm and personable and helped us decide on what to order. Thanks Tina!! Overall, Cool Moose is cool! Looking forward to trying other items on the menu and dining at a place that feels like home. read more

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This place was highly recommended for brunch by a few locals to my friend and I. It did not disappoint!! Mimosas were only $4 and on weekends they do buy one get one which is awesome! We ordered the Hemingway and traditional Benedict (sauce was fabulous) along with the Belgian waffle. The staff was extremely pleasant and had great service we felt welcomed right away walking in. I only gave 4 stars because the cheese grits I think could've been better and my friend had to ask for more salmon for her Benedict because the slice on there was tiny. Overall I will definitely be recommending Cool goose to those visiting Jacksonville. read more

Cool Moose Cafe - Hemingway , Traditional - Breakfast & Brunch Near Me - Jacksonville, Florida

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My book club decided kind of spur of the moment to try Cool Moose Cafe because they had an open spot to park in front (maybe not the best reason to chose a restaurant?). Anyway they are a breakfast and lunch place but to try and get something a little off the menu may not be a good choice. For a couple of us it was not!? Let me explain... they have 4 lunch salads with meat/protein on them AND for another $4 you could get chicken salad added! Why they had no salad with chicken salad was a question I asked (no answer) so I ask how big is a side salad and it is ok but our server said she'd order me a double salad with the chic salad for $12, more then the regular menu lunches but not wanting the sandwich (carbs) I say ok. The two friends who ordered elaborate grilled cheese sandwiches were very pleased. One friend ordered the chic salad croissant and when she opened it- half of the bread was empty! Our salads had about 1/3 cup of chic salad and my other friend complained. Server went came back and said they ran out so just split it with all three of us! Not acceptable as far as we was concerned so they'd make more....ok. They brought it out on a small plate, again not much and very watery but none for the croissant sandwich. SO I would NOT recommend their chicken salad AND as a suggestions, if you have it on the menu-make sure it is good or don't offer it! I did mention these things to the manager and she offered to give us a gift card for $10 ( my salad was $12) to three of us with the chicken salad to come try again!?? I am so glad I decided to try Cool Moose Cafe again after our less then pleased 1st time with my book club girlfriends! We came on a Sat. about 12:30 and it was packed! It appeared a lot of people were enjoying a late breakfast but we wanted a lunch and ordered the Cobb salad and Cuban sandwich to split. Out server was very good and attentive; our food came out perfect and tasty! The manager came around to the tables to make sure everything was good and it was! I will definitely come back here! read more

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My boyfriend and I were looking for a brunch spot in Riverside and we found this place and decided to stop in. We missed the massive wait but there was one after we were seated. There is a lot of yummy brunch and lunch options for a variety of palates, preferences and diet restrictions. I got the brioche French toast with berries and my boyfriend got the spicy chicken and waffles. Both were delicious, nice sized portions. I believe they even have mimosas but we didn't order any. There's also specials on a big TV screen which I totally missed. If I come back I would definitely order a special. I only noticed them after our waitress put our order in. Our coffee was also pretty good. Overall with good prices, portions and service I would definitely come here again if I was in JAX. read more

Cool Moose Cafe - Brioche French Toast - Breakfast & Brunch Near Me - Jacksonville, Florida

Although the three stars, I just want to state out front that I really did like the concept and the atmosphere here. Due to the execution of the food and the hustle and bustle of the Saturday brunch crowd determines my rating. Weekend brunch obviously draws huge crowds. They told us it'd be a 20 minute wait and it was. We ended up grabbing two seats at the counter, so we had a front row seat to all the action. Different waitresses took our food and drink orders. They were running around like chickens with their heads cut off. But throughout the mayhem, it's worth noting that they remained friendly and kind. I ordered the Hemingway. An eggs benedict dish served with roasted potatoes. And although the price was right, the flavor was more meh than anything else. The portion size was small. The presentation was skimpy. It needed to be spruced up. It's something I could've made at home. My opinion would be this is the type of place that would be ideal during a midweek afternoon. A cafe with great coffee options, bar seating and ample room for hiding out indoors. I'd return to Cool Moose, just not for brunch specifically. read more

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Idk if it was the location, the music, or the food but it was all around very great I will be bringing my family next time. read more

Cool Moose is a fun place to go. It's located near the corner of Park & King, a great little stop just south of 5 Points in Riverside. There is plenty of parking on either side of Park Street, but please be patient when you have to back out of your spot since it is a busy little intersection. The restaurant itself, is clean and kitschy, cement floors, exposed rafters and decorated with Maine paraphernalia like license plates, paintings, knickknacks, etc. Nice surprise in NE Florida. There is free WiFi and a couple of outdoor tables. I've had a variety of food from Cool Moose and have enjoyed almost all of it. The self-serve coffee & tea bar is excellent and a really nice touch. They do a great breakfast here. Lots of variety in omelets and eggs Benedict and always fresh muffins. The breakfast sandwich on a croissant (panini-style) is huge and unbelievably delicious, a heck of a better deal than those fast food places that serve similar. Both the corned beef hash (handmade, not canned) and the home fries are fantastic - but don't order the grits. In fact, that is my only complaint - the grits taste like instant. Seriously, these are not Southern-style grits. Lunch is always good here too, good solid standard sandwiches. My husband is a huge fan of their Rubens and everyone I've met loves their sweet potato fries (except me, but then I just don't like sweet potatoes). Their soup menu changes daily, but keep an eye out for the butternut squash soup - my son raves about that. The prices are good. Yes, the service can be slow at times, but the food here is cooked from scratch and they do an excellent job at it - so I really don't mind. Tuesday-Friday - 8am-3pm (lunch at 11) Saturday - 8am-4pm (lunch at 12) Sunday - 8am-2pm (breakfast only) Monday- Closed read more

We've been wanting to check out this place for a while and they didn't disappoint! The food was great! Everything was made to order and the service was wonderful. read more

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I loved this place. We got sat really quickly, mimosas were super cheap and good. The food was so good and they brought out a muffin as we sat down that was delicious. read more

Cool Moose Cafe - Not sure what kind of muffin, they gave it to us as we sat down. Tasted like carrot cake it was sooo good. - Breakfast & Brunch Near Me - Jacksonville, Florida

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The atmosphere is really relaxing and quiet. The coffee is delicious and the pastries are even better. The service is really great. They have lovely employees working there. read more

Looks small from the outside but is great on the inside! They have a coffee bar which is free. They advertise not to give tips because they all get a livable wage and benefits. They have QR codes on the tables where you can order and pay from your phone. They gave us a free cranberry walnut muffin! Very good food in general and very polite and nice staff. read more

Before heading off on our Free Comic Book Day adventure, my niece and I decided on Cool Moose for breakfast. It was a rainy, dreary day and it seemed many others had our same idea. Upon walking in, there were no tables available, so we just sat and the counter. This place is completely reminiscent of the little family owned breakfast joints back home in CT, and throughout New England. I spotted some Red Sox memorabilia and asked our waitress who the Boston fan was. Apparently, the owner is originally from Maine. So yay for finding some hometown feel down South! My one goal, here in Jax, is to find a place that does good corned beef hash. I haven't been able to find a joint down here, as of yet, that does it justice. As a rather New England-ish place, I asked if it was a part of their daily menu, but I was let down to find out that it only comes as a special on certain days. I guess I'll just have to keep a look out for when it comes up. My niece ordered a BLT with some silver dollar pancakes, and I ordered a Bacon and Egg sandwich with some home fries. My sandwich was huge and I could hardly finish it. I was a little let down on my home fries as they were just chunks of red potatoes, and not what I'd expect, but they were good nonetheless. All the waitresses were welcoming and awesome. I really enjoyed Cool Moose and plan to head back for breakfast some time soon. read more

Cool Moose Cafe - Home Fries - Breakfast & Brunch Near Me - Jacksonville, Florida

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Wanted to try this place for the longest. Today we got there around 11 and was told 15-30 minutes wait time. Seemed a lot longer but we were able to keep ourselves occupied with Pokemon Go (plenty of stops in one spot). After checking in, I see we're next on the list. But then we weren't. A six top was seated before our four top was, okay... Get to our seats and the service is slow. Not saying they didn't have workers, but none that came over. One guy brings four waters and then leaves. I'm not a fan of places that immediately bring water to the table, especially when the table is small and there are kids in the party. Leads to spills and condensation on the table making it un enjoyable IMO. So finally a server comes over and gets the orders for us and the other four tables around us. She's nice and lets us know the kitchen may be a little behind with all the orders she's about to put in. We've ordered, and we sit. I did opt for the coffee bar, which was the highlight of the meal. Unlimited self serve coffee that you can get up and get yourself. My cup was always full and the taste was great! I did have one server clear off all the unused waters that were sitting and dripping condensation on the table. Hubby received a refill coke with a new glass that had a crack in it, so there was coke and water all over the table at this point. I can't enjoy myself if there is standing water on the table. Then the food came. I was excited the menu offered carnitas, but the omelet had very little meat on it. Waffle House has bigger omelets. The cheese grits were okay but were weird, hominy maybe? The English muffin was rough. I ordered The Columbian omelet, but had to get salsa because it was dry. Hubby ordered The Swamp Thing omelet. The ingredients were sparse. Son ordered The French toast. 4 triangles of French toast (he had no complaints). Daughter ordered chicken a waffles. One waffle cut in half with two chicken tenders between. Chicken was dry. She asked for ranch to help with the chicken. Ranch cup brought expired eight days ago. Last thing, you have to be careful in there. The floors are uneven and there are many different layers. You walk in and if you go to the left you have to step down. If you go to the bathroom there is a step up and the tiles in the bathroom are uneven. Place could use a remodel for sure. read more

visiting town and wanted a cute breakfast spot. came here because the menu looked so good online. walked into a cute small local cafe, very welcoming and smelled great! Tina was our server and she was amazing. took care of us tremendously and even brought out a free sample of their blueberry muffin which was incredible. definitely need to check this place out if you're in the area! 5 stars all around. read more

Let me start by saying I am not a biscuit fan. Never have been, I find them to be dry the majority of the time and too heavy... the biscuits they serve at this place MELT in your mouth. I have lived in the South my whole life and have NEVER had a biscuit this good. We got the Mexican Benedict and Hemingway Benedict and both were amazing but oh my god the Mexican one made me want to keep eating until I exploded The home fries taste like they are seasoned with Old Bay (which I loved) and they are super fresh! The service was amazing! Our waitress Hannah was such a sweet person, told us we didn't have to tip because they make above minimum wage and have multiple other benefits working there (I still tipped because I was so happy with my experience). I had another woman come by and ask if we had been there, and we told her it was our first time in, she thanked us and had them bring over a free cranberry biscuit since it was our first time in! That was also to die for. I can't recommend this place enough. If they have a wait - you wait because it is worth it. Oh and not to mention they offer free coffee while you wait and the entire time you dine with them. Their food is incredibly reasonably priced, especially with the quality that comes with it! I will 100% be back! read more

Cool Moose Cafe - Mexican Benedict, Cranberry muffin - Breakfast & Brunch Near Me - Jacksonville, Florida

I've been a patron of Cool Moose since is opened in 1997/98. While the ownership has changed the food has always been consistently great! For a while I ate breakfast here consistently every Friday and the service was always good! Since the pandemic hit I've noticed that the service has been lacking. In February I ordered 3 breakfast sandwhiches via their app with a pick up time of 10:25 am. My order wasn't completed until 11:25 am and it was incorrect. I asked several times and was ingnored by the owner and waitstaff. I was also overcharged by $10 but didn't bother to say anything because I figured it'd take me forever to get out of there. The past four times I've been in - I left after waiting for over 15 minutes for someone to acknowledge me; was waited on but it took 45 mins for scrambled eggs. Overall, the food is great but the professionalism kills the vibe. read more

I was in Jax visiting a friend and was told that Cool Moose was one of the best places in town for brunch - I was not told wrong! The wait to get in on a Saturday around noon was about 20 minutes, but the hosts and servers were all very nice and we were able to walk around outside around the cute little shops while we waited. They have an amazing selection of coffee!! It's self-serve coffee and they have a ton of different flavor (my friend actually had me mix two flavors and that tasted amazing too). I ended up getting the Homemade Hash which was incredible; I was also extremely stuffed after that because even though I was full 3/4 of the way through I literally could not stop eating it was that good. Oh, yeah. The cheese grits!! My friend ordered them and I had a few bites - A++++. Will definitely go back if I'm ever in town again! read more

I was in search of a cafe that served food to complete my work for the day. I found this cafe, which was quite charming. They had a wide selection of coffee flavor options and a nice size menu. I ordered the spicy chicken and waffles. It comes with cheese (an odd addition) but I had it removed from my order. The waitress was very sweet and it turned into a great workspace for the day. I'll definitely return. read more

Cool Moose Cafe - Spicy Chicken & Waffles - Breakfast & Brunch Near Me - Jacksonville, Florida

Hubs and I come here after church while we wait for our daughter to get out of Sunday school. Usually, there is a wait but on an off chance that there is room at the bar, we try sitting there. Servers are generally friendly but it gets hectic in there and they always have a sense of urgency (meaning they are very busy). Their breakfast staples are my go tos when I am looking for something savory. The Rise and Shine--mine with over easy eggs and sausage, you can't go wrong. If I'm feeling frisky, I'll get the lox and bagel (toasted of course) and if I'm feeling really frisky, I'll get an over easy egg over it. Yes! Bottomless coffee if you dine in or mimosas if you're feeling it are a no-brainer. read more

I ordered the Cool Moose Breakfast and it was your typical breakfast items, pancakes with potatoes, sausage, bacon and eggs. I didn't feel like it was anything special though there was nothing wrong with it. I just wasn't impressed. I did like the pecan coffee and love the concept of grabbing your own cup of joe with unlimited refills, plus you get to take some to go! Limited seating and I can see how it would be crazy busy on the weekend. I came with my coworkers on a Tuesday right when they opened up so we didn't wait long for a table. read more

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Pretty good food... sneaky tactic after tipping 22 percent on their app they added another 10 percent for fair wage fee. This is bull..... and predatory and illegal. If they want to make sure their employees make a fair wage then PAY THEM A FAIR WAGE IN THE FIRST PLACE. We will tip them based on service as is customary in the formerly in woke United States. Not sure where these owners learned this after the fact scam but my new hobby will be putting a stop to it. One of the servers told me they don't get that ten percent and that the owner keeps it. Disgraceful read more

Delicious!! Cool vibe and great food. Definitely a good environment for a relaxed time

Cool Moose is one of those super homey places that make a neighborhood a neighborhood. It's comfortable, the people are kind, and the food is wonderful. I have to admit to gravitating to the breakfast food, served throughout the day. The Mexican Benedict is my favorite. Meanwhile, the Jarvises are kind, warm, gracious people who support the community around them. Cool Moose is part of what makes Riverside Riverside. read more

I've been wanting to try this place for a while, and I'm so glad I finally did today! Not only is the food fantastic, the prices are reasonable, the service is great (probably because they pay their staff a fair wage and PTO), and all ordering and payment is done online. I love the efficiency and the ability to take your time to order and customize and not feel rushed, and the fact that they take care of their employees. I also loved the bottomless coffee options, and the 2-1 mimosas and bloody Mary's. We will absolutely be back! read more

Cool Moose Cafe - The Hello and Silver Dollar Pancakes - Breakfast & Brunch Near Me - Jacksonville, Florida

I love trying new breakfast places and I've heard Cool Moose was good for coffee. Surprisingly, I feel for everything else. I had the homemade hash which is absolutely amazing. It tastes like fall and like any basic girl, I love the way fall tastes. The homemade hash has red potatoes, butternut squash, Brussels sprouts, and a little brisket and it come with eggs... omg so good. My hubs had an omelet and it was huge!! The potatoes it came with were ok, just needed some seasoning but other than that, so good! We both opted for the 2-4-1 mimosas which were fantastic. Then hubs got a frozen mocha so I had to get a frozen coffee at the end of the meal. The place gets busy fast but outside seating and bar seating is first come first serve so we sat right down. The menu is great, there is something for everyone. And I literally wanna bring a kid here just to order The Little Moose... how cute is that meal name?! Sorry no pics... I got a little excited read more

We arrived on a saturday afternoon around 12:30 pm. Crowded, but clearly, folks were getting seated. Free coffee while you waited didn't hurt. I ordered the pancakes with bacon and eggs. The flatjacks were solid, not too filling. My father had the breakfast burrito where he didn't leave any remains. The staff was very engaging and welcoming. We missed out on early bakery goods, but it was nice to hear that was offered if we came in the 8-10 am gap. Close quarters, but people are generally in a better mood with great food being served. Who knows now that it's 2022! I would recommend music like Jack Johnson be played in the background. Overall, it is a great small-town cafe vibe. read more

I first discovered Cool Moose in late 2003 when I worked within walking distance and haven't been that close in many years, but still make the trek as often as possible. On Saturday mornings there is often quite a wait, but you're invited to get coffee to drink while you wait. I LOVE the Blueberry coffee, and never skip it. Today was Mother's Day, and I did enter and win a "skip the line" pass and gift card, but because I've been so many times, I know my review isn't influenced. The place is super busy, but the service is great. My favorite entree is the Irish Hash, which is potatoes, Brussel sprouts, onions, corned beef, greens and an egg on top. Also not to be missed is the grilledMorning Glory muffin. My mom had the Brioche French Toast and loved it. It was very thick, cooked perfectly she said, and served with fruit and warm maple syrup. It's truly my favorite breakfast spot in Jacksonville. read more

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Just went here for breakfast and it was so good! I got the fresh market eggs benedict and my boyfriend got the French toast. Since it was our first time we also got a complementary muffin to munch on while we waited for our food. The food was soooo good and the staff was super friendly and knew the menu well. The coffee bar was amazing as well, so may brew options. The only thing I wasn't a fan of was the bathroom, needs a little updating. read more