Ben at Mini Cooper Experts is THE BEST! After my MINI was out of warranty, I struggled to find a good mechanic that wouldn't take advantage of me. After a few years of overpaying for simple (and not so simple) repairs, I found Ben through a friend. BOY am i glad I found him. Not only is he honest, he is an expert at the intricacies and difficulties of owning a MINI. I was contemplating trading my car in for a more reliable one, but now that I found Mini Cooper Experts, I might hold off. Their waiting area is small, but there's WiFi, allowing you to bring your laptop to work while you wait. I HIGHLY recommend anyone who owns a MINI to bring their car to Ben. Forget the dealer, or any other shops. After one visit, you will see what I mean! read more

Ben and Jeff saved me over $1200! Took my car to a dealer, and was told that I had oil leaks in several areas. I got a second opinion at Mini Cooper Experts, and found out that I had NO leaks. The only problem was a cracked alternator belt. They switched out the belt in less than 20 minutes, and I was on my way to work. I feel very fortunate to have found these guys. I doubt I will go to the dealer again for repairs on my Mini. These guys were super nice, professional, and HONEST! Wish I could give them 10+ stars!!! read more

Seriously, I hate having to get my car fixed and serviced because I never know what the mechanics are talking about. I'm always uncomfortable and intimidated. But not here, This team is awesome. Ben, Kathy and Jeff have always made the stressful process of auto repair as easy as possible for me. I trust everything they say and do. They've done some major work on my mini and my car has never driven better. Thank you guys! Wouldn't trust my car to anyone else. read more

My mini had to go into service today~ Another coil. This time number 2. Had to get back brakes done and a few other things. As always, Ben and his team are wonderful and honest. I took the MetroLink to pick up my car. Ben was nice enough to pick me up at the station. That was very nice. Cooper & Bimmer will always have my business. read more

My first time to come here. Excellent work done on my Mini. Amount charged for the repair is reasonable. Ben explained fully and clearly the specifics of the of the work to be done. To Mini owners, bring your Mini here for your next repairs and maintenance and experience the difference like I did. Wil I. 01.08.18. read more

Very satisfied with both the service and price received here. Took my 2009 S to Monrovia Mini. they found a broken guide and timing chain likely damaged, too. they quoted $2300. That was *way* out of my budget so I was faced with parking the car for a month to save up or.... get totally lucky and find a guy like Jeff. over the phone he said that if they had to change the belt it would cost no more than $1200, which they would put in writing. but before they assume the worst they will check it out and see maybe the damage is less. It turns out they had to change the whole belt, which only took an overnight. when we went to pick up the next day, he showed me the original damaged parts. BTW they used original mini parts not generic after market. final bill: $1153. We're going back for all our future service. read more

I went today because my Mini Cooper ac wasn't working properly. I have had issues in the past where the ac was never really cold and eventually it just wasn't cold anymore. I had gone to the actual mini dealership and they supposedly did a recharge and refilled the freon for my ac but I still never really noticed that big of a difference. I really needed to get it fixed because the hot weather lately hasn't been fun. I found this place and saw the amazing reviews so I decided to see if they could help my car. The owner is very helpful and nice and I overall had a great experience here. The price was very reasonable as well which I appreciate especially being a college student haha. They did a recharge on my ac and it took about 20 minutes! oh my gosh!! My ac has never been this cold ever. I hope it stays like this and there are no other issues with my ac system. If there is I'm definitely coming back here, thank you so much! read more

I have a 2005 Mini with about 90K miles on it. A week ago today my transmission went out on my cooper (manual tranny :-( I immediately called Ben at Mini Experts who truly bent over backwards to accommodate me and get my car repaired in a timely manner. The cost was SIGNIFICANTLY lower than what the dealer would have charged and the repair work was impeccable. I was able to get my transmission repaired and additional things that were needed without any problems what so ever. When I picked up my car Ben showed me the old transmission, the trans oil that came out of it and the power steering hose that was replace. I am sold on Mini Cooper Experts and will continue to patronize this business. The owner is honest, he listens to the customers concerns, he is easy to talk to and willing to go the extra mile for his customers!!! (BTW... my car is running GREAT! I feel like I am driving a brand new Mini which has made this Mini owner VERY HAPPY :-) read more

I've been searching for a good mechanic in the area for a couple years now and I finally found him. Ben is as honest as it gets and you can tell by his loyal customer base. I went in there for the first time today to get my passenger window looked at. He took apart the door panel in a matter of seconds and diagnosed the problem. I was really impressed by Ben and how nice he was, and I will definitely be coming back here again for my mini cooper repairs. read more

If you have a Mini, go here. Period! I've been a mini owner for almost 10 years, and I haven't found a "doctor" for my mini that I've been happy with, until now. Ben (the owner) takes pride in his work, and tries to actually SAVE you money! I came here for a minor problem with my door lock, and he fixed it for me for free...and that's without us buying parts/agreeing to some other fixing that cost money at the time. Later, I did decide to get something else fixed, and I'm very happy with everything! Get service, quality and honest work for a fraction of the dealer's place! Plus, genuine smiles from Ben and AJ (another guy who works there) the whole time. =) read more

I drove from Irvine in Orange County to get to this place because of all the great reviews. Ben and his team did not disappoint. My 09 clubman had been in a remote part of Mexico for the better part of a year when the timing chain went out. I found a mechanic that replaced it for me but with great difficulty since he's never worked on a mini, ever. It drove decent and I was able to successfully get it back up to the states. Then, about a month later she just started making whining and clacking noises. I was sure that the timing chain job was probably not done correctly. I took it to a local mechanic that replaced the ignition coil and said it was good. But it still didn't quite sound right to me. After much hesitation I took it to Ben. After listening to it for 30 seconds he said, I have no idea what that sound is but it's your car - if it doesn't sound right to you - who would know better but you? And he's right - no one else has fired up my mini hundreds of times and hears her nuances of a cold engine or bad timing. I liked that Ben trusted my gut. Within 2 hours of dropping her off Ben called and had diagnosed all the issues. My issue turned out to be a bad alternator and while he had the car I had him do the brakes and oil flush. Amazingly enough when he tested the timing chain he found that it was dialed in perfectly. This really surprised me because the mechanic I used in Mexico didn't have any of the right tools. He tried to get them from Mini but since he wasn't a certified mini mechanic they wouldn't sell them to him. He actually resorted to fabricating the tools he needed to replace the chain in his tool shop. Kudos to him. Now my mini runs like a champ. I'm so happy to have her back on the road - all thanks to Ben. I'm not messing around with any other mechanics - I know with Ben he'll diagnosis the issue and resolve it. No monkey business here. read more

So, I had my mini serviced about 2 months ago but I purposely waited to write this review because I wanted to make sure the repairs were as good as my initial impression and it was. Before finding this place, I considered selling me convertible because the dealer wanted too much to repair the top and I couldn't find anyone who could do the work...until I came across this place on a web search. Now, I know repairs at the dealer are insanely priced and no one really ever gets their car repaired at the dealer when the quote is $1500. Well, I'm no different. Imagine my excitement when I found this place. They fixed the top and rear window (which was not included in the $1500 quote) for about half the price. I am happy to say, I kept my car. Since the repair, I have driven with the top down on many occasions and with summer coming, I will certainly be enjoying my car. I have since taken my car back for repairs on an oil leak and the work was done right and at a reasonable price. Let me play the "I'm a woman" card for a bit. It is hard to trust mechanics because yes, most of the time they take advantage of the fact that most of us know absolutely nothing about cars. The people that work at this place are trustworthy and honest. They will have my business for as long as I have my car. read more

I took in my Mini Cooper couple weeks back, and I was a little skeptical bringing in my mini, but my husb set everything up and I just dropped it off (easy peasy, but I still had a lil anxiety) The ppl there are extremely friendly and knowledgeable. I would definitely bring my mini back here. read more

I took my car in months ago and it has been running like a champ since! Can't say anything but good things about Mini Cooper Experts! The guys are great to work with and explain everything. Kathy is so much fun and will definitely take care of business for you. I had many issues pile up and they were all taken care of and at a price I was totally comfortable with. -bent rim -60K mile service -Spark plug replacement -Cracked windshield replacement Called around for the first 2 items to the dealer and random shops. Service was very expensive at the dealer now that it's out of warranty and the rim price was like nothing I had ever heard! Shops wanted to give me salvaged rims and started talking about special services I need at 60k miles. I want OEM and I didn't need any of their special services. Bad spark plugs were found to be the problem of my mini "misfiring". I could tell something was off when I would punch it, it wouldn't "catch". Diagnosis and repair took all of 30 mins. I was showed what the bad spark plugs looked like and what they were doing to the engine, perfect for me! I felt like I was learning something! Windshield has no leaks and looks great! Definitely my go to shop for the life of my Mini! read more

This review is strictly for the customer service I received. at this The difference of customer service between Mini Cooper Experts and the Mini dealership of Monrovia is astounding. Jeff, the mechanic, was very respectful and upfront about the needs of my car. He was thorough with his explanation and was quick to answer all of my questions. Kathy is probably one of the sweetest people i have ever encountered in the auto industry and made sure I was comfortable. Everyone here is so appreciative of your business and goes the extra mile to make sure you have the best experience possible. If you need your mini fixed up, please come here instead of the dealership in Monrovia. Both you and your car will be in very good hands. read more

Needed maintenance so I found this local shop & they have a customer for life! I was grateful for the treatment I received. Ladies, feel free to call them, they will not take advantage. read more

Let me start this review by saying this shop is awesome. I bought a BMW M3 from a buddy of mine and right away I started having problems. As I was doing an oil change on this vehicle I noticed that the drain plug was oddly shaped. As soon as I tried tightening the bolt back up to the oil pan I seen it was tapped into and it had been done horribly by a previous mechanic so I took the car to Ben and his shop and immediately he said I can fix it no problem so I left it the for about 2 days just to make sure it wasn't leaking and he fixed it without having to replace my oil pan he saved me over $1800 in repairs. Now It's been about a week after my first visit and this time my check engine light came on and honestly I know these cars are expensive to fix so I immediately called Ben and he said bring it in. Ben and his shop had a diag in a matter of hours and said it's showing a code for the Vanos unit. New unit cost over $3000 just parts alone. I was expecting the worse now he tells me it's the Vanos solenoid which is way cheaper than the whole unit. He finished my car in about a day or so and saved me about $2000 he also let me keep it at his shop for about a week without any storage fees. Ben and his crew really went above and beyond on my car I really appreciate the good work read more

I got into an accident over a year ago and started driving my brother's 2010 Mini Cooper Hardtop. There were so many problems with his Mini, we contemplated selling it before I took it over. We had a mechanic that tried working on it and told us it was a lost cause. I found Cooper & Bimmer Experts on Yelp and tried one last time to see if someone could fix our Mini. Ben was extremely knowledgeable, ran a diagnostic and told me exactly what needed to be fixed. Based on the great reviews I saw online, I decided to give Ben a shot, I spent several grand fixing the Mini and a year later, I have to say I don't regret spending the money. Once I got my newly assumed Mini fixed, I've had no issues with the vehicle. A year later, all I had to do was get an oil change. I plan on driving this Mini for years to come and I will not let anyone else fix/touch this Mini except for Ben and the techs at Cooper & Bimmer Experts. read more

The MINI is a really fun car w/ a very unique design. With that said, the "uniqueness" in design is frequently what causes challenges w/ regard to repair and maintenance. If you own a MINI then you know that indy mechanics that know this car are in an extreme minority. In fact, you're rolling expensive dice by going to an indy mechanic for repairs to your MINI. I learned this from experience and by reading MINI themed forums. Cooper & Bimmer Experts reign supreme. They're "dealer" caliber w/ service and expertise. They do not over sell service. And they communicate. Whether it's something that can be scheduled w/ advance notice and or even an urgent matter, they'll honestly do their best to accomodate the client. read more

Good place, definitely less expensive than taking your car to the dealer and the service provided it's OK

Ben is simply GREAT! Great service, great customer service, great prices, and great guy! He repaired my head gasket at half the price compared to mini dealer. read more

It looks like this is the place for my Mini...I just need to gather some cash and had down from Torrance to Glendora. It looks it is worth the drive. I been to other Mini Mechanics and so far it's been waste of money. read more

Ben, Cathy and staff are class A+ people. They work they do is phenomenal and the pricing is affordable. Do not waste your time taking your mini to any dealership. Mini Cooper Experts are just that "Experts" and they will not rip you off. I can't say enough about this Garage but what i can say is that they must love their job since they have such excellent customer service. read more

Reasonable, personable & extremely knowledgeable. Ben & the crew are always such a pleasure to work with - I will never take my Mini anywhere else. Magda says thank you! :) read more

Great Service! Ben and Jeff are easy to deal with. Highly recommended!

I originally took my car to the dealership where they had it for 5 days without even looking at it. When they finally assesed the damage (crankshift pulley) they quoted me $400 more than Ben charged me. Not only was he significantly cheaper, he had my car up and running in about 3 hours! It's hard to find someone you can truly trust with your mini, but as long as i own mine I won't be taking it anywhere else. Thanks Ben! read more

The best part about going to Mini Cooper Experts is chatting with Mini enthusiasts while watching my car be cared for by other Mini enthusiasts! Kind of awesome. Ben is my mechanic from now on! Ben is super friendly and patiently answered my questions. He and his crew are friendly and unassuming. He seemed eager to share his knowledge rather than sell me on services. Exceptional service! read more

I can confidently say that I have finally found my Mini people--thanks Yelp! I have a 2013 model and have been on the search for a shop that could not only fix my car when I came across issues, but also answer questions and concerns I had about my Mini. It only made sense to find people who specialized in Minis and these guys are totally it. The entire staff and crew at Cooper & Bimmer Experts are honest, quick, and reliable. I've been coming here for almost a year and have only had incredibly positive experiences, so obviously, I've referred other Mini owners here, and they've referred their friends (who are all the way out in NoHo/Studio City, btw!) as well--they're seriously that awesome. So if you're new to the Mini world or unhappy with your current auto shop, do yourself a huge favor and check out the experts at C&B immediately, you won't regret it. read more

Ben is the best mini cooper mechanic I've ever dealt with...I just had my thermostat fixed there. I live in Glendale, I've been wandering some mini cooper specialists around my area and couldn't find anyone who I can trust in. Finally I found here and it's totally worth!!! Reasonable price and explains so well and kindly. I will definitely go there even though it's kinda far away from where I'm living. Thank you so much Ben!!! read more

Best mechanic shop I've been to! I took my car to the dealer n they tried screwing me for over $800. Came here and they told me that it wouldn't cost that much.. Great service!! Honest!! And saved me $800 bucks! U can't beat that!! This is my shop from now on! :-) read more

Came here on a whim after being given the run around by dealerships all day. Not only did they accommodate for the timeframe I was available, they were nice and explained everything without being condescending or rude - which was the case when asking the dealership about anything. I got my car serviced in roughly 30 minutes, and they even changed light bulbs that had gone out for free. I was extremely pleased with the service and the price was great as well. I will be back for anything I need done to my car and I've told my family about them as well. read more

I've known Ben for years, and he really knows his stuff about cars. (And my four year-old also thinks he's an expert on microwaves for some reason....) Ben is also very honest. Don't hesitate to trust your car to him. read more

I took my mini to Ben for the first time a while back for brake service, and not only did his shop work on my mini he also gave me valuable info on how to maintain it and check for things. No mechanic has ever taken the time to do that. They are honest and give excellent customer service. I went back to his shop a couple of other times once for service and the other for fuel injection failure. The third time I dropped off my car I went on vacation the next day, as soon as I got back my car was ready. They took care of everything including all the paper work with my insurance company. I found my go to mechanic :) so happy read more

Ben is a true Mini Cooper expert. He is very professional, honest and reasonable. I highly recommend giving him a call before you make service commitments at the dealership... you will not regret it. read more

Honest, fast, efficient, knowledgable and a fair price. Was relieved when I called and spoke to Ben who I could tell right away was aware of my mini issues as all the previous mini shops I called, I seemed to be informing them of the mini issues that existed. As a women I usually feel like I'm being taken when I go to a repair shop, not here. My price was significantly better than the dealer, Ben made sure to show me where the issue was, quoted a price and that was the end price when I picked up the car as agreed upon. This is my go to shop when I need something for My mini! read more

I really enjoyed my experience here. The staff was very friendly and professional. Ben the owner and Kathy the secretary were great. It's nice to know there are still places like this. I will definitely come back for all my mini needs :) read more

Whether it's a Bimmer or Mini, it's foolish to stay at the Dealership! These guys are amazingly good. read more

I recently bought a used MINI and I had many concerns about the service required and possible transmission problem. I called Ben and we had a lengthy conversation about what my concerns were. He took the time to listen, never rushing me off the phone and he explained various options to me in detail. I took my car in for the service required and I was very happy with the time he took, again, to explain everything to me in person and the time it took for him to complete the service. Ben treated me unlike any other mechanic, ever. He seems to really take an interest in his customer's concerns. He provided a comfortable place to wait and even offered water. His shop is super clean and his prices are very reasonable (much less than a dealer). As long as I own a MINI, I will use this shop for all my service needs. I recommend this mechanic/shop to all MINI owners. read more

I have been taking my car to Mini Cooper Experts for 2 years now, and Ben does best at what he does. Great customer service, reasonable price, and genuine mechanic. Don't get ripped off at BMW/Mini dealerships and take your car to Mini Cooper Expert. read more

i can tell you that the bimmer@cooper experts are far!out! i am pleased with the work done on my mini! and i am also pleased with BEN! with any questions i have on my mini.. and i trust his no charge automobile consulting when it comes to costomer service. I havnt been with the bimmer@cooper experts for along time! but they make me fill like were old friends read more