Please do not visit or shop at this place. Customer service is not favorable. They are trying to…read moreget more than what the purchase is worth. They give you one price , then change it so they can pocket it. Bought a dryer from them 6 months ago and it has completely stop working. Do not waste your time. The owner name is Mike and the manger name is Lewis.

DON'T BUY ANYTHING FROM HERE!! Me and my wife bought a washer and dryer set from here 3 months…read morelater the dryer goes out. I go to the store last Friday to talk with guy about it, mind you over the phone we were told it's a 90 days repair/replace warranty but he tells me it's actually 60 days. So I ask him how much would they charge to come out to repair the dryer since it's beyond 60 days. He says I can get my guy over there today or tomorrow at the latest. Saturday goes by no repairman, Sunday goes by no repairman, Monday goes by no repairman, Tuesday goes by no repairman, Wednesday goes by no repairman after being guaranteed that they will be there to repair. So we have gone a whole week without our dryer meaning we had to spend extra money going to the laundromat because it's a house of 5 and our clothes need to be cleaned. SMDH!! If I could give this place a score of -10 I would. DON'T WASTE YOUR TIME OR MONEY!!

Got a great deal on a stainless steel refrigerator and stove with same day delivery. My wife loves…read morethem. Going back in January to get front load washing machine and dryer. My current washing machine leaks water on the floor after having it near 10 years.

I can't recommend order pickup. Arrive at 6a and folks…read morearen't in place and ready for work. Come at 9am and there's no real order nor processing so newbies may be confused. Apathy is strong. I didn't know if they bring it to me or I come into have my barcode scanned. What I learned is there's an order dashboard with a time clock and see the picture. Drive all around to the yard pick up for any online orders. No matter how small. I like this but they could say it everywhere at the storefront. Anywhoo, plenty can't just be picked up in-store when ordering online. They'll have to deliver it. Egg swing chair for the patio has a $260 delivery charge while the chair is $140. C'mon. Now. I know they have to pay for the racing team and don't want to pay for delivery but $200+ for an address that is 3 miles from the store or an address that's in Charlotte shouldn't be the same. Shop with caution. Store personnel is always knowledgeable here. That's the win. Pick up is stressful as it led me to go from 3 stars to 2 stars. Gotta have ID. YEP, this ain't Target nor BestBuy. Only saving grace it's equally applied to everyone.... THE STRESS.

On December 17, 2025, I visited the Evergreen Park Menards to buy insulation for an exhaust fan and…read moreto ask about foam board. I asked two different male employees in two different areas of the store for help, and both gave me incorrect directions that sent me to the opposite end of the building, forcing me to walk the full length of the store multiple times for no reason. Each time I asked a female employee, I was given the correct aisle and real help immediately. One female associate even said she knew exactly which male employee I was talking about, which suggests this behavior is known internally. I escalated this to the General Manager, Juan Horton. He asked me to call him, gave me a number that did not work as a direct line, I notified him by email, and he never followed up. This wasn't just bad service. It was a repeated, directional pattern of obstruction that only happened with male employees, while women employees were competent and helpful. That is gender-based discriminatory treatment, on top of a complete management failure. This is a store culture problem, not a one-off mistake.

The ice maker in our fridge just completely stopped working out of nowhere. They diagnosed a jammed…read morefill tube, defrosted the line, and got it producing ice again the same afternoon. Really appreciated the fast turnaround.

From the owner: When your refrigerator stops cooling or your washing machine starts making strange noises in the…read moremiddle of the night, you need a trusted appliance repair team that treats your home like their own. That's exactly what you'll find with Bucktown Appliance Repair, proudly serving Chicago homeowners since 2013. Whether you're dealing with a malfunctioning dishwasher, a dryer that won't heat, or an oven that's given up right before dinner, our experienced technicians arrive ready to diagnose and fix the problem efficiently. What sets us apart in the Chicago appliance repair landscape is the personal attention Robert and our team bring to every service call. We're not a faceless corporation sending out whoever's available—we're your neighbors, deeply invested in building lasting relationships with the families and businesses we serve throughout Bucktown and beyond. Our technicians take the time to explain what's wrong, walk you through your options, and answer all your questions in plain English, never making you feel rushed or confused. From routine maintenance to emergency repairs on all major appliance brands, we combine years of hands-on experience with genuine care for our customers, ensuring you receive honest recommendations and quality workmanship every single time.

I was referred through my home warranty company for an a/c repair. They called me as soon as they…read morereceived the work order, got a technician out the next morning (with an apology that they couldn't fit me in same day, but would if they got a cancellation.) The technician was courteous, seemed very knowledgeable, and took the time to answer my many questions. He tightened the valves and checked for leaks and then recharged the freon in my a/c system. He also noticed the drip hose was out of position and saved me from a big leak and possible mold. So far, so good.

Very professional, when they come out they are ready to resolve the issues Send you a quote via…read moreemail or text and if in agreement they proceed and finish the job. They also guarantee their work.