I have a Galaxy A10e, an entry level $150 phone that's never been impressive, so let's state that…read moreup front, running on Optimum. And Optimum is no Verizon. The thing lasted a year before I dropped it, cracked the glass and brought it here. The original $89 estimate became $120 because it had to be ordered. OK, that happens. The phone was never the same once I got it back. Chronic LTE reception issues as if an antenna was damaged during the repair, or not connected, or something. I don't know this for a fact. WIFI works but over the air LTE is spotty, often, at the worst times. Sometimes the phone works normally, other times it simply cannot get online even with 4 or 5 bars. I used to be able to sit on the street near my home and follow up on calls, texts or online goofing off, but no more. Problem is, Optimum service is often poor and it can be challenging to differentiate the phone's issues from Optimum. So do I get another phone suspecting it's Optimum that's lacking or take a leap of faith and hope it's the phone that's the problem, not the service? Could it be a software issue or something? I changed the SIM card. Spent hours with Optimum tech support resetting, testing, etc. Eventually, they said it sounds like the phone may have a problem and talk to Samsung. I brought it back to the shop, but it happened to be working at that moment so nothing to do. Less than three weeks in, the screen cracked as I was texting. Worth mentioning the phone was in a case. I paid $120 for less than 3 weeks use of a crappy piece of glass. Circular damage quite apparent, like a finger press would cause, but because it had radial cracks they said "it's cracked" (duhhh, that's why I'm here) and not their fault. No refund, no replacing the glass, I'm out of luck. I paid them almost the cost of the phone for nothing. In my view, they damaged the phone and the shit glass they installed lasted three weeks before finger pressing damaged it. I've learned my lesson. Don't bother repairing phone glass. Get stronger glass and a case.

Cesar did an excellent job repairing a few old phones of mine. The screens had to be replaced and…read moreother things. They're working perfectly now and he sauced me hundreds of dollars by not going to Apple

I destroyed my phone screen 5pm on a Sunday, met the guy at the store. fixed it in 30 mins. Very…read moreinformative with the rout I should fix the screen. No problems at all

5/25/23 5:16pm…read more Called this business to ask if they repaired my brand/model phone met with sarcasm. "Hahaha we are a phone repair store..." Then nicely asked if they were open because of prior reviews not sure if they are still doing curbside, and the front blinds are shut. Not to mention If you drive past it even the windows look dusty like it's abandoned also met with sarcasm "hahaha I answered the phone right". HARD PASS GUYS, you can spend your money elsewhere and get better treatment. If he was being rude just over the phone imagine if I had left my phone with them. Ummm no thanks. He tried calling me back after being a prick on the phone but I didn't pick up . #TakeYourBusinessElsewhere

My computer was running slow and I knew it was my hard drive. I called and talked to Johnathan the…read moretech in the Eastchester store. He said he can help. He would change out my hard drive to a solid state drive instead of me paying thousands for a new computer. He took the time and effort to explain to me the process. My computer was ready to pick up in two days. No more glitches or slow moving computer. I was more than satisfied and would recommend this business to family and friends.

Jonathan solved the problem in less than 10 minutes! My old…read moreLenovo laptop stopped charging. I looked around online for a repair shop and found this one nearby in Eastchester. I spoke with Jonathan and told him that I tested the charger with a multimeter and it seemed to have the right voltage. But I told him not to take my word for it because maybe I didn't test it correctly. He took a look at the charge port of the computer to make sure it wasn't physically damaged. The port was fine. He took another charger and plugged it in just to rule out a charger problem; the new charger started charging the computer!??? Out of curiosity, I asked him if I tested the charger incorrectly by telling him how I did it. He said that just because I was getting the correct voltage that didn't mean that it was supplying the right amperage. This may be helpful to others that read this review since many of us use YouTube to try and fix things: I learned how to test my charger by watching a YouTube video by a "computer tech". He showed how to test a laptop charger, and stated that if the voltage is correct, then the charger is fine. He didn't state that the voltage could be fine, but the amperage could be a problem. The lesson here is don't rely on YouTube or assume the worst if you try to fix your computer by watching a video and running a test on it that fails. Just take your computer to a honest and helpful professional like Jonathan. He didn't charge me any fee to take a look at my computer. I just bought a new charger from him and I'm using the computer now to write this review. If I need help with a computer repair in the future then I'll just go back to this shop. Highly recommend that you take your computer there if you're having a problem with it.

Jason's been taking care of my computer needs for about 20 years. He does what my kids won't! and…read morewith no fighting.. haha. He always makes himself available, calmly and efficiently deals with whatever the issues are. Prices seem reasonable to me - although I'd pay anything to avoid "tech anxiety"!!!

I needed Jason to set up a new computer and printer. He not only asked the right questions to know…read morewhat I could best use, he found what I needed at a reasonable prince, came to my house and set the system up, and was during this both professional and calmly efficient. I will continue to use his services. His price for consulting was fair.

Art Klein cannot be trusted. He is lazy and stupid and tells you he kno the 1 thing that he has no…read moreidea what you are asking. He will only rip you off as he did to me. I could have lost $15000.00 because he had no idea what I needed. Do not go there you will lose your money and your equipment

Al (Al-Art) is a hidden gem !! came in with some audio…read moretapes that HAD to be put on CD and converted to mp3 files same day for some legal stuff and he got it done THAT DAY when i explained why i had to have them if he could converted some VHS tapes too a while back that weren't rush - same story - perfect while i was there, a guy dropped off a bag of 20-30 DAT & 8MM tapes of his kids / memories from the vidcam he can't even find anymore need your digital camera, hi end movie camera fixed ?? talk to Al-Art .. you can BUY a camera at Amazon or BestBuy, but try asking them to fix it when it breaks out of warranty ( ROFL ) reasonable prices, honest **, and a great guy highly recommended ** even told me "don't fix it - not worth it" on one camera ( Gasp )

My computer died. All of my data was on it and I was in trouble. I called Stefano the 26th of…read moreDecember. He responded immediately and helped me as soon as he could. If you are looking for timely, reliable, knowledgeable help with a computer problem then Stefano is the man to call.

Stefano is super professional, incredibly competent and reliable! He's unscrambled infected PCs,…read moreand got me another two years out of a MacBook by adding memory and upgrading the software in a stepwise fashion that I never would have figured out. He's a pleasure to work with-highly recommended! Grazie!

My SONY cassette deck stopped working on based upon the stellar reviews, I reached out to Engel…read moreAudio Video Services. Adam promptly replied and walked me through a list or likely issues over the phone. Next, I dropped off the deck so that Adam could take a look. The belts on the cassette player were worn out. Communication was great as there were frequent calls to walk me though drop off - diagnosis and cost (very reasonable) - and within a week or so, I was instructed as to when and where top pick up for device, which now is back up and working well. Thanks to Engel AV Services for a job well done. Courteous and great communication! And my SONY deck has a new lease on life!

Professional. Honest appraisal of my TV condition & reasonable rate to diagnose. Small shop yet big…read moreintegrity

I had an a emergency with my Xerox copier. The machine was completely down. Spoke to Bob Owens and…read morehe was kind enough to send over one of his copier technicians to our company right away this morning. He had us up and running within 30 minutes. I was very happy with the service they provided. Fantastic company to work with!!

I've been using this company to service all the copier and fax machines at my school district…read more Quick response time, very professional technicians. Repair service fees are the lowest around.