1. Cornerstone Inspection Services

1. Cornerstone Inspection Services

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Cornerstone Inspection Services

5.0 (8 reviews)
Open • 8:00 am - 6:00 pm

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8 years ago

My clients have all loved Cornerstone. He is very thorough, knowledgeable and professional. My #1 Recommendation as a local Realtor.

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Findlay Subaru Prescott

Findlay Subaru Prescott

4.1
(122 reviews)

I usually don't write reviews, but after my experience at Subaru, I felt compelled to share it…read more Unfortunately, I purchased my Subaru from the Prescott Kia with an extended warranty. When I bought the vehicle, I was told the 120,000-mile service had already been completed. Yesterday, I took my Subaru to the Subaru dealership in Prescott for what I thought would be a simple oil change and tire rotation. That's when I had the pleasure of meeting Michael Collon, my service advisor. To my surprise, Michael discovered that the 120,000-mile service had never been performed. What I expected to be about a $100 visit suddenly became a nearly $1,000 service. I even called Kia, hoping it was just a paperwork error and that the service had actually been done, as they stated when I bought the car, but not entered into their system. Instead of trying to help, I was simply told there was nothing they could do and that "we never said that". I'm sure Michael could see the disappointment and stress on my face. Having to unexpectedly come up with that kind of money was overwhelming. That's when Michael truly went above and beyond. People often say they were "treated like family," but that phrase genuinely applies here. Michael treated me the way I imagine he would treat his own sister--with kindness, compassion, and a sincere desire to make sure I was taken care of. He never made me feel like just another customer. Not only did he arrange for all of the necessary service to be completed that day, but he also provided me with a loaner vehicle so I could keep the appointments and errands I already had planned. He made what could have been an incredibly stressful day feel seamless and manageable. When I returned, my Subaru was ready, the service had been completed perfectly, and then Michael surprised me again by giving me a 10% discount on the service. I was honestly blown away by his generosity and professionalism. Every single person I interacted with at Subaru was friendly, down-to-earth, professional, and had a wonderful sense of humor. Subaru, with their kindness helped ease what started out as a very stressful situation. My experience at Subaru is a stark comparison to my experience at Kia in which their sales people adorned with all their thick gold jewelry and their attitudes that dripped with greed aimed at misleading us to simply sell the car. However, because of my experience at Subaru, I will never take my vehicle anywhere else for service. And when it's time to purchase my next vehicle, I'll be buying it directly from this Subaru dealership. Thank you, Michael, and thank you to the entire Subaru team for your exceptional customer service, compassion, and integrity. You turned a difficult situation into one that reminded me that there are still businesses that truly care about their customers. I highly recommend Subaru to anyone looking for outstanding service.

Was interested in a luxury vehicle, i understand this is Subaru, but i didn't even make it through…read moretrade in phase, before receiving condescending tones from sales team. As someone prepared to make a serious purchase, i don't need sarcasm or attitude, just customer service. Simple professional response would have moved the convo further. First impressions matter, especially when making a purchase across the country. My business goes elsewhere, sorry.

Cornerstone Inspection Services - home_inspectors - Updated July 2026

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