Lone Star Water Services is great! They came out twice to find a solution to re-route a drain from…read moremy existing water softener. I had been considering new softeners, so after Russell explained (in a non-upsell kind of way!) that it may be good to replace the system and why, it made sense to get a new softener. I'm so glad I went with their system! My water quality is SO much better and I don't have a problem with my softener draining in an inconvenient place in the yard. Thank you, Lone Star, for being honest, straightforward, and showing up when you said you would!

What's there to complain about? Nothing. I got a quote on…read morethe phone, they came over for a free consultation/estimation. This is great, I don't want to pay $85-$100 just for someone to come a take a look at my garage for 5 minutes. I think this consultation fee is mainly to get people into using the business. Russell was upfront with the cost. He gave me the estimated cost for the best and worst scenario. Their prices are not the cheapest on the market, but I'm willing to pay a bit more for the quality and an honest business. The entire water softener + water loop system were installed in an afternoon. Everything works well so far. I'm happy with their service. I'll definitely recommend them to all of my neighbors and friends. Thank you very much, Lone Star team

We evaluated a number of vendors in Central Texas when looking for a rainwater collection system…read more Jed came on-site and did a very thorough walk-thru (and even helped out one of our guys who had locked his keys in the car). We received a timely estimate and were easily able to initiate changes to our original project scope and budget numbers. The installation had some delays due to Covid, supply line issues, and weather, but Shannon, their Project Manager, stayed in touch with us, on top of the process, and completed the system install to our satisfaction. The overall result - including system functionality, water quality, and install follow-up - exceeded our expectations. Thanks Hill Country Rainwater!

25 Sept 2023 UPDATED REVIEW ON HCR, LLC. Much happier with…read moreHill Country Rain Water. The day after the post below, the owner and his crew came out and spent the entire day working on our job. The following day, we were notified that a family emergency within the company would prevent them from working until the following Monday. However, since that Monday, they have worked everyday to finish the bulk of the installation. The remaining work is gutter installation, painting and miscellaneous clean up. The 4-stars instead of 5 is due to the initial multiple delays. I think their most significant opportunity for improvement would be communication to the client. It should not be the responsibility of the client to text the company daily asking why no one has shown up, and shouldn't require an unsatisfactory post on the internet to trigger the company to work the job. Overall, we have been happy with the employees. They have been responsive, respectful, and courteous, and we are happy with the service that has occurred since my first post below. We will recommend Hill Country Rain Water to anyone who asks. 5 Sept 2023 Not happy with Hill Country Rainwater. They had our $15,000 for the tank materials for 4 months before even starting the tank. First there was the excuse of rain causing their work to back up, then the excuse that they couldn't keep employees. After MULTIPLE notifications over weeks that they would start this day or that, they finally came to start the tank in July and finished the tank in about 3 days. Then we were billed and paid another $13,000+. We were told trenching would start Aug 28. They didn't start trenching until last week. They worked about 5 hours ONE DAY and then were instructed to take the trenching equipment to another job. One worker dug up several holes by hand, tried to dig another one in solid rock with a shovel and gave up after a few minutes. Our front flower bed was left dug up. They didn't work Labor Day, which is understandable (although our siding company, Libertas worked July 4th). HCR showed up today (9/5) and took the rest of their equipment. The person who seemed to be in charge didn't know why management directed them to another job site instead of working on our job. We are tired of this crappy service. Our job is clearly not a priority of this company. I feel certain it will rain again before these guys are finished with the job. They have to finish a lot of trenching and laying of pipe and still have to gutter the house. I am now worried about the quality of this work, given how unimportant our job seems to them. IF YOU WANT A RAIN WATER COLLECTION SYSTEM INSTALLED INSIDE OF A YEAR OR TWO, DO NOT CHOOSE THESE GUYS.

|Fantastic service. John came out and installed new shower…read morevalve parts. Previously came by and looked at issue, gave estimate, ordered parts, came back a few days later and fixed problem. Prompt, professional service, reasonable, fair price. Friendly and knowledgeable. I highly recommend John and Kind plumbing in Wimberley.

They tried to charge $4,600 for 40g water heater replacement. Another company did it for $1,700…read more Beware of overpriced nonsense quotes. Code violations were not mentioned once. The plumber confirmed the price of the heater at Home Depot was $669 for the same model vs. $2,895 on their quote for that part alone.

I am a realtor so using plumbers is something I do fairly often! I had some clients recently…read morepurchase a house and the bathrooms fixtures were limited on the spectrum of hot or cold water that would come out. It was either cold water that went only to lukewarm or warm water that went to scolding hot. We thought they were going to have to replace their bathroom fixtures and the mixing valves in them to a higher quality. Instead, Anthony and Daniel came out from 1st Home and Commercial Services and identified the problem and came up with a solution that didn't cost hundreds of dollars! They were absolutely phenomenal! They could have recommended the replacement which would have also meant tearing up the walls, but instead they took the honest and best approach!

SCAMMERS!!! BE AWARE!!! Never trust this business to do any…read morework for you. HVAC person came, opened the door to the inside unit - and said "change the filter" - filter that was just changed a few day ago. Then he looked into our temperature screen that wasn't showing temperature we set it to be and basically said: "it's fine". We were in shock. If that's what it takes to be HVAC master in this company - maybe we should all apply. So far, it's $99 for standard dispatch fee. And $208 for "minor troubleshooting or diagnostic on specific part of the system" as states on the receipt. - so I guess looking at the screen and toward direction of the filter cost us $208! We were absolutely confused how we are paying for diagnostic and person didn't even go outside to look at our outside unit. Asked him to do that - got hit with $612 more dollars. So $919.08 and our issues wasn't even fixed, it was "diagnosed". After that we were provided with option change the part ("the cheapest option" for $3110.92, when apparently this part costs $400 everywhere else. Or change outside unit completely to some old-technology unit for 7869.56 just because it's not "new". In comparison, we could've change a whole AC system for cheaper and better units.

When we built our house 7 years ago, the builder installed a dual Rinnai hot water…read moregeneration/recirculation system that has been fraught with problems ever since (e.g., plumbing design/installation issues, poor reliability, and last but not least, hot water latency of 5-10 minutes whenever recirculation is not active). Hill Country Plumbing in Wimberley TX is a great family-owned business and its owner, Colie Curry, whom I've used with great success in the past, is a certified Rinnai Ace Pro, which is the highest Rinnai rating you can get and Colie is the only RAP available in the Austin area. Needless to say, I called him out to assess our Rinnai system issues and to make a long story short, he along with his brother, father and 2 sons came out and completely reengineered/replaced the entire system, in a single day no less, and it has been working flawlessly ever since! Check out the photo to see what a masterclass system installation looks like:

Fantastic service, came out quickly and found the problem and remediated onsite. Highly recommend.read more

If anyone is ever in need of a good plumbing service, I highly recommend Ruben's Plumbing service!…read more After 22 years of constant drain problems and alot of money spent on plumbing services to resolve it... Ruben is the only person that took the time to walk through the problem, scope the drains as well as snaked out to clean the drains... verses just doing minimal needed to get water flowing again and charge $300. He found the culprit (short story - it was a 22 year old sponge) and managed to knock it lose pushing it out to the city drain. I am so grateful to have this issue resolved. oh - and in the process we discovered the last plumber working on my drain glued the cleanout lid shut. Not cool - but Ruben finally got it off. https://www.rubensplumbingservices.com/

Professional, quick response and completed work on same day. I will use this business again.read more

This is a terrific company. Its personnel are knowledgeable, fair, courteous and professional. They…read moreare very transparent concerning their fees. We had a drain problem. The plumber who helped us, Cody, is thorough, very aware of keeping the area where he worked clean and dry, and definitely knows what he's doing. I highly recommend Come and Plumb It.

Excellent service and fair pricing. They will give you an estimate before they start and they will…read moregive you advice along the way on how to save money. I highly recommend them and I will be using them again in the future.

Highly recommend this company. Whether it's a new install or an issue after hours, they can be…read morecounted on to be prompt, knowledgeable, reliable and courteous. Local folks who have your back. They support the music community too. Give them a call for your AC/Heating needs!

I cannot recommend this Company highly enough. Eddie helped me over the phone a few years ago when…read moreI was dealing with a Co. that was not being honest with me. so when I needed my unit serviced I called Barton Creek. Shea just left after servicing and cleaning up my unit. Great guys, great service and an honest co. you can trust!! thanks, Donna