Have you ever seen the scene from Lethal Weapon 2 when Leo Getz painfully explained "they f___ you at the drive-thru?" It's kind of like that here at our Corsetti's. Frankly, I've always dealt with it because whatever food happened to work its way into my take out bag was half way decent. The pizza IS really good (the saving grace from a one star). But lately the staff has taken a "we don't give a rat's..." attitude.
Maybe that's why they had a "wanted: GREAT help" sign outside. I'm assuming they took whatever they got. The sign came down.
Look, no one is expecting world class, 5 star dining at a corner pizza place. Do you know what would be, like, super "great?" Pepperoni on a pepperoni pizza. I mean, the hamburger / onion we got rocked, don't get me wrong.
Another example? If a customer is ordering a salad...maybe make sure it has something green inside it. Don't give them chicken fingers and extra fries. I'm not sure how "buffalo chicken SALAD, with egg and no tomato" and "chicken fingers" are easily confused, but, hey.
Folks? A "Rachel" is only a Rachel if it has specific things on it. Other wise it's just a ham and cheese sandwich. Which, is really a fine sandwich. But not when you've ordered a Rachel.
Or, the kicker, tonight...ordering a burger. I mean, you can't screw up a burger. Right?! It's two buns and a piece of meat. Maybe make it super fancy and toss on a slice of cheese! Thousands of artists at McDonald's make millions of these every day. Just a good 'old fashioned burger.
I get my burger home. And it looks like a master piece. The fries look great. And so does the burger top and piece of lettuce. Because...apparently it's too complicated to remember the other two portions of a four part item.
After ordering at 6:00pm, being told it would be ready at 6:30, arriving at 6:40, waiting another :10 because it still wasn't ready...I was sent home with half of a burger...and not even the good half. It would have been one thing if i could have pretended to be carb free for the night, wrapped the burger in the lettuce and just ate that. But...something tells me wrapping the top portion of the bun in the lettuce just would not be the same.
And when I went back in (this one I couldn't let stand, so off I went...) to ask why I had half a burger? I was greeted with chuckles from two of the people behind the counter and a "it's right there," (one of the "great help" pointing to what I'm assuming may have been another half burger under their warming lights). No thanks.
When I need a quick "something" from now on I'll head up the street to the Big Apple; they have gas too. And coffee. After tonight - and after ten + years (it takes a while for me to abandon ship); I'm done.
I'm all done spinning the "food roulette wheel." And, frankly, I'm quite done with the attitudes behind the counter.
My .02, anyway. Combine it with .02 and you've got .02. read more