Jory flies under the radar. Why? Because he can. Why? A gifted, honest, affordable, personable, and…read morebeyond professional mechanic I like Jory keeps his customers! My son's car was in sorry shape. After Jory got done with it, that car was unrecognizable. As it looked like we just bought it unrecognizable. Finding an honest, gifted, and personable mechanic is as easy as teaching an alligator to do the polka. We found Jory via personal recommendations, saving us from giving alligators dance lessons. My highest recommendation.

I am SO grateful I found this place. Ray is a diamond. So unbeknownst to me my oilpan was cracked…read morefrom another autoplace (a chain I shall not mention)... and I was leaking oil... I went to a Jiffy lube on a whim and they told me there was hardly any oil in my car! Then a friend recommended Ray. He charged me $300 less than other places.. AND met me at the hospital to pick up my car... (I was having scary tests done and the hospital was walking distance). No body does that. What a kind and caring man. Later on, my car decided to start rattling on the right side tire and Ray fixed that too... AND DID NOT CHARGE ME. Nobody does that. He is wonderful. Ray, you must never retire.

I got a truck to start my business and I got the best deal ever. Ray is very honest and not like…read moreother dealers who are out for the scam and your money. He want to see you floors and get the best deal for your dollar honest man.

Really hate leaving negative reviews. Asked to speak to service manager 3x -- twice in response to…read moretheir automated follow up email and once directly. Have heard nothing from the dealership. Not a word. So here's my caveat emptor review. Biggest challenge is service. Took my car in for its 7500 mile service, ostensibly about an hour. After an hour and a half with no update, I asked the service consultant for an update. "They're still looking at it" ("it" being a noise that turned out to be from a bad wheel bearing on this nearly brand new car). After 2.5 hours finally done. On return visit, ostensibly a 5 hour process, I dropped the car at 7 and requested it by 3. No updates along the way, so i called after 3. Car ultimately ready by about 4. No explanation. No apology. No interim update, which would have taken about 15 seconds to do. At least the repair was successful. Again, I have followed up to give this feedback directly to the service department and have not had the courtesy of a response...so leaving the review here (and on Carfax) since they appear to have affirmatively chosen NOT to follow up with this frustrated customer. They had a chance...three, in fact. Buying experience about as expected, if also disappointing. Got the old "here is the price right now" after which I said I'd compare it with another dealer. Salesman: "Let me tell you how we do business here." Me: "I'm the one with the checkbook." Got the old good cop/bad cop routine, with the sales manager asking how he could help. Wonderful kabuki theater with everyone playing his role. Why does it have to be this way? End result is I got the car at the price I knew was right all along...and still am unhappy with the experience. Ultimately welcomed "to the Muller family" -- with lousy service experiences as noted above. Again. Why does it have to be this way? How hard would it be to make the buying and service experiences positive? Apparently harder than this business wants to try. Fair warning.

Had a great experience was able to get a great deal on my car. Didn't take all day to get the deal…read moredone which was a plus. Great price great experience definitely will be back.

Charged me for a diagnostic on top of the work done I called…read moreevery car mechanic in the area either they don't charge for diagnostic or they include if work is done there I was totally ripped off being a girl UPDATE- Javier the owner called to try and prove I wasn't ripped off telling me other places would up their charges to compensate for diagnostic. I told him exactly who I called that does not charge for a diagnostic. He was going to call other places and I haven't heard back since At this point I deserve my money back for the diagnostic that I shouldn't owe I was also told my battery was low. Funny thing my battery isn't even a year old I took it somewhere else to check it and it's perfectly fine. I do not need a battery that was put in my paper work an amount for a new battery And he's "floored" very upsetting I was very ripped off

I usually don't give out too many 5 stars, but this one definitely a five star for service! I had a…read moreGroupon and got my oil change! I just love how they use technology to confirm my appointment and when I checked in, I got another text saying that I was checked in and will send report once they diagnosis my car! It was one of my best oil change experience I've ever had! One of the staff, Brent was really helpful and friendly! They also have snacks and coffee while you wait! I will go back for sure for my auto needs!

These guys are amazing!! Any time my tire pressure light turns on they're able to check it out for…read moreme!! That's always so happy to help and answer all of my questions, which are a lot. Can't recommend these guys enough!!

Came in for oil change and tire rotation, they told me my tires didn't need to be rotated and never…read moreput the air in my tires that I specifically requested and lied on the phone later when I confronted them.

Showed up on time, dropped car off where it needed to be. Good service good rates…read more Would for sure use again

Posting a concern about the dangerous driver with Dave's Towing that has occurred on multiple…read moreoccasions. On three occasions in the last year, this company has either cut off my family car with our family inside or cut off other drivers on the road, both local streets in Northbrook, Ilinois and on Highway 41 N and in Deerfield. I spoke with Jordan this evening after he failed to use his turn signal on two occasions in front of us in the dark and cut in front with no warning. Had a police car been present, he would lose his license for this kind of reckless driving. The other times were even more severe. Speeding and weaving in and out of cars with the massive flatbed truck and finally on 41 Northbound last year, traveling literally over 80 mph going in and out of cars. I hope that Dave who is the father and owner can stop this from happening again and I would be more than happy to remove this complaint or give them a 5 star rating. I know Dave is a rough guy at times, but this is not acceptable driving behavior from either his son or himself. They can be very helpful guys and should know better. Thank you.

Super nice staff. They keep you updated, quick turnaround times, and great quality service. Sucks…read morepeople keep hitting my car but this shop makes it look brand new. Would highly recommend.

The workmanship is great. Tgeyvordeted me new door but the glass was broken, then another glitch…read more Ended up it took alMost 4 weeks to have my car back. The staff removed things from my interior and the trunk for work which is perfectly fine. Ended up the cell phone stand is missing and the ice chest was placed back in the trunk with the opening facing inside. The problem is that the ice chest is big and I could not turn it back without another person helping me. Planning to buy the same phone stand but out of stock and it looks like being discontinued. :(

I got a flat tire on my Acura and as is common now, there is no spare tire. I called the Acura…read moreroadside assist and they were sending a tow truck from another state! 90 minutes away! I checked Yelp and found this place. Only 75 bucks more than my tow would have cost and now I have a spare tire! Was back on the road in 5 minutes once he got there. Amazing service!

Super Helpful!!! I was having car issues on a Sunday and feeling frustrated not sure how to fix it…read more Called this company and Erik was very professional and proficient. Got done in a timely manner!